Hello People This is my friends computer - again. It seems she really got it messed up. Also some programs missing from the start menu also, like system restore. I was able to access system restore from the help and support, went back about a month, but the icons did not come back. Some minor spyware and adware infections were found. Also, in msconfig I can't turn off some startup items. After I uncheck them they keep coming back. They are: ntuser.dat, ntuser.dat.LOG, ntuser.ini, and ~ (tilde file). Is there any way to get back her icons - I'm not even sure what she had exactly -? Or are they gone forever? Thank you.