1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

CD/DVD tray issue

Discussion in 'Windows 7' started by astral, Aug 11, 2010.

  1. astral

    astral Flightless Bird

    new Dell Vostro 1520: first time powered on, find one problem: cd/dvd tray
    does not open fully, just half, and can no place disk as there is black
    spacer/washer on the center.. Not sure is it by design, or spacer need be
    removed?? How? It looks cd/dvd rom may not be fully assembled, inside cd/dvd
    flat cable is visible, is it normal??

    thanks
     
  2. Tim Slattery

    Tim Slattery Flightless Bird

    "astral" <astral@news.eternal-september.org> wrote:

    >new Dell Vostro 1520: first time powered on, find one problem: cd/dvd tray
    >does not open fully, just half, and can no place disk as there is black
    >spacer/washer on the center.. Not sure is it by design, or spacer need be
    >removed?? How? It looks cd/dvd rom may not be fully assembled, inside cd/dvd
    >flat cable is visible, is it normal??


    Doesn't sound right. Can you pull the tray the rest of the way out
    WITHOUT using much force? Could the "black spacer/washer" be a hub
    that the disk snaps onto?

    --
    Tim Slattery
    Slattery_T@bls.gov
    http://members.cox.net/slatteryt
     
  3. astral

    astral Flightless Bird

    "Tim Slattery" <Slattery_T@bls.gov> wrote in message
    news:8j06669b4prg5uapemcp3j3mo1c3vu52nc@4ax.com...
    > "astral" <astral@news.eternal-september.org> wrote:
    >
    > >new Dell Vostro 1520: first time powered on, find one problem: cd/dvd

    tray
    > >does not open fully, just half, and can no place disk as there is black
    > >spacer/washer on the center.. Not sure is it by design, or spacer need be
    > >removed?? How? It looks cd/dvd rom may not be fully assembled, inside

    cd/dvd
    > >flat cable is visible, is it normal??

    >
    > Doesn't sound right. Can you pull the tray the rest of the way out
    > WITHOUT using much force? Could the "black spacer/washer" be a hub
    > that the disk snaps onto?
    >
    > --
    > Tim Slattery
    > Slattery_T@bls.gov
    > http://members.cox.net/slatteryt

    -------------


    CD/DVD rom looks exactly like this one I find as example:

    http://www.plsenter.com/ebay/dvd-rw/dvd_drive_1.jpg

    There is two metal directing sideways from each side, tray slide inside this
    sideways.

    When I press at cd/dvd button, the tray let out the "click" (i dont think
    its normal) and pulls out at one inch only. Yes, I can pull it out by hand
    without using much force(easy), but it slides not too smoothly, though.

    Yes, the black spacer seems is hub - but it does not fit CD center hole,
    which is smaller that this spacer. Or I don't understand something.
     
  4. Paul

    Paul Flightless Bird

    astral wrote:
    > "Tim Slattery" <Slattery_T@bls.gov> wrote in message
    > news:8j06669b4prg5uapemcp3j3mo1c3vu52nc@4ax.com...
    >> "astral" <astral@news.eternal-september.org> wrote:
    >>
    >>> new Dell Vostro 1520: first time powered on, find one problem: cd/dvd

    > tray
    >>> does not open fully, just half, and can no place disk as there is black
    >>> spacer/washer on the center.. Not sure is it by design, or spacer need be
    >>> removed?? How? It looks cd/dvd rom may not be fully assembled, inside

    > cd/dvd
    >>> flat cable is visible, is it normal??

    >> Doesn't sound right. Can you pull the tray the rest of the way out
    >> WITHOUT using much force? Could the "black spacer/washer" be a hub
    >> that the disk snaps onto?
    >>
    >> --
    >> Tim Slattery
    >> Slattery_T@bls.gov
    >> http://members.cox.net/slatteryt

    > -------------
    >
    >
    > CD/DVD rom looks exactly like this one I find as example:
    >
    > http://www.plsenter.com/ebay/dvd-rw/dvd_drive_1.jpg
    >
    > There is two metal directing sideways from each side, tray slide inside this
    > sideways.
    >
    > When I press at cd/dvd button, the tray let out the "click" (i dont think
    > its normal) and pulls out at one inch only. Yes, I can pull it out by hand
    > without using much force(easy), but it slides not too smoothly, though.
    >
    > Yes, the black spacer seems is hub - but it does not fit CD center hole,
    > which is smaller that this spacer. Or I don't understand something.
    >


    Isn't that a "spring loaded tray", common on a "slim" optical drive ?

    Since the "slim" drive isn't very tall, there isn't room for a
    combination of tray motor and gearing arrangement. You have to
    use your hand to open the tray. The tray is not motorized.

    The hub in the center, may have compressible plastic "fingers". When
    you place a CD or DVD there, you push down on the CD or DVD, until it
    compresses the fingers, and the fingers help hold the CD in place.

    Paul
     
  5. Gene E. Bloch

    Gene E. Bloch Flightless Bird

    On Thu, 12 Aug 2010 00:11:25 +0300, astral wrote:

    > "Tim Slattery" <Slattery_T@bls.gov> wrote in message
    > news:8j06669b4prg5uapemcp3j3mo1c3vu52nc@4ax.com...
    >> "astral" <astral@news.eternal-september.org> wrote:
    >>
    >>>new Dell Vostro 1520: first time powered on, find one problem: cd/dvd

    > tray
    >>>does not open fully, just half, and can no place disk as there is black
    >>>spacer/washer on the center.. Not sure is it by design, or spacer need be
    >>>removed?? How? It looks cd/dvd rom may not be fully assembled, inside

    > cd/dvd
    >>>flat cable is visible, is it normal??

    >>
    >> Doesn't sound right. Can you pull the tray the rest of the way out
    >> WITHOUT using much force? Could the "black spacer/washer" be a hub
    >> that the disk snaps onto?
    >>
    >> --
    >> Tim Slattery
    >> Slattery_T@bls.gov
    >> http://members.cox.net/slatteryt

    > -------------
    >
    >
    > CD/DVD rom looks exactly like this one I find as example:
    >
    > http://www.plsenter.com/ebay/dvd-rw/dvd_drive_1.jpg
    >
    > There is two metal directing sideways from each side, tray slide inside this
    > sideways.
    >
    > When I press at cd/dvd button, the tray let out the "click" (i dont think
    > its normal) and pulls out at one inch only. Yes, I can pull it out by hand
    > without using much force(easy), but it slides not too smoothly, though.
    >
    > Yes, the black spacer seems is hub - but it does not fit CD center hole,
    > which is smaller that this spacer. Or I don't understand something.


    Most slide-out trays have a snap-in hub. You place the disc on the hub, and
    then press the disc near to the hub to snap the disc over what looks like
    three small ball-bearings. This keeps the disc in place during operation.

    The need to pull the tray further out and the rough sliding sounds fairly
    normal to me...I've had drives that are like that and drives that aren't
    like that.

    The ribbon cable is the cable that connects the read/write head assembly to
    the electronics.

    --
    Gene E. Bloch (Stumbling Bloch)
     
  6. astral

    astral Flightless Bird

    "Paul" <nospam@needed.com> wrote in message
    news:i3v6cm$tie$1@news.eternal-september.org...
    > astral wrote:
    > > "Tim Slattery" <Slattery_T@bls.gov> wrote in message
    > > news:8j06669b4prg5uapemcp3j3mo1c3vu52nc@4ax.com...
    > >> "astral" <astral@news.eternal-september.org> wrote:
    > >>
    > >>> new Dell Vostro 1520: first time powered on, find one problem: cd/dvd

    > > tray
    > >>> does not open fully, just half, and can no place disk as there is

    black
    > >>> spacer/washer on the center.. Not sure is it by design, or spacer need

    be
    > >>> removed?? How? It looks cd/dvd rom may not be fully assembled, inside

    > > cd/dvd
    > >>> flat cable is visible, is it normal??
    > >> Doesn't sound right. Can you pull the tray the rest of the way out
    > >> WITHOUT using much force? Could the "black spacer/washer" be a hub
    > >> that the disk snaps onto?
    > >>
    > >> --
    > >> Tim Slattery
    > >> Slattery_T@bls.gov
    > >> http://members.cox.net/slatteryt

    > > -------------
    > >
    > >
    > > CD/DVD rom looks exactly like this one I find as example:
    > >
    > > http://www.plsenter.com/ebay/dvd-rw/dvd_drive_1.jpg
    > >
    > > There is two metal directing sideways from each side, tray slide inside

    this
    > > sideways.
    > >
    > > When I press at cd/dvd button, the tray let out the "click" (i dont

    think
    > > its normal) and pulls out at one inch only. Yes, I can pull it out by

    hand
    > > without using much force(easy), but it slides not too smoothly, though.
    > >
    > > Yes, the black spacer seems is hub - but it does not fit CD center hole,
    > > which is smaller that this spacer. Or I don't understand something.
    > >

    >
    > Isn't that a "spring loaded tray", common on a "slim" optical drive ?
    >
    > Since the "slim" drive isn't very tall, there isn't room for a
    > combination of tray motor and gearing arrangement. You have to
    > use your hand to open the tray. The tray is not motorized.
    >
    > The hub in the center, may have compressible plastic "fingers". When
    > you place a CD or DVD there, you push down on the CD or DVD, until it
    > compresses the fingers, and the fingers help hold the CD in place.
    >
    > Paul

    ---------

    is this type a "slim" optical drive? Find no any notes, instructions or
    directions about this type of hardware.
    Is it normal when I push the release button it pulls out at 1 inch only?
    And when drag it manually it slides not too smoothly.
    The whole construction looks very unsafe: is it safe to use much force to
    compress the fingers by pushing down CD?
     
  7. Gene E. Bloch

    Gene E. Bloch Flightless Bird

    On Thu, 12 Aug 2010 01:29:46 +0300, astral wrote:

    > "Paul" <nospam@needed.com> wrote in message
    > news:i3v6cm$tie$1@news.eternal-september.org...
    >> astral wrote:
    >>> "Tim Slattery" <Slattery_T@bls.gov> wrote in message
    >>> news:8j06669b4prg5uapemcp3j3mo1c3vu52nc@4ax.com...
    >>>> "astral" <astral@news.eternal-september.org> wrote:
    >>>>
    >>>>> new Dell Vostro 1520: first time powered on, find one problem: cd/dvd
    >>> tray
    >>>>> does not open fully, just half, and can no place disk as there is

    > black
    >>>>> spacer/washer on the center.. Not sure is it by design, or spacer need

    > be
    >>>>> removed?? How? It looks cd/dvd rom may not be fully assembled, inside
    >>> cd/dvd
    >>>>> flat cable is visible, is it normal??
    >>>> Doesn't sound right. Can you pull the tray the rest of the way out
    >>>> WITHOUT using much force? Could the "black spacer/washer" be a hub
    >>>> that the disk snaps onto?
    >>>>
    >>>> --
    >>>> Tim Slattery
    >>>> Slattery_T@bls.gov
    >>>> http://members.cox.net/slatteryt
    >>> -------------
    >>>
    >>>
    >>> CD/DVD rom looks exactly like this one I find as example:
    >>>
    >>> http://www.plsenter.com/ebay/dvd-rw/dvd_drive_1.jpg
    >>>
    >>> There is two metal directing sideways from each side, tray slide inside

    > this
    >>> sideways.
    >>>
    >>> When I press at cd/dvd button, the tray let out the "click" (i dont

    > think
    >>> its normal) and pulls out at one inch only. Yes, I can pull it out by

    > hand
    >>> without using much force(easy), but it slides not too smoothly, though.
    >>>
    >>> Yes, the black spacer seems is hub - but it does not fit CD center hole,
    >>> which is smaller that this spacer. Or I don't understand something.
    >>>

    >>
    >> Isn't that a "spring loaded tray", common on a "slim" optical drive ?
    >>
    >> Since the "slim" drive isn't very tall, there isn't room for a
    >> combination of tray motor and gearing arrangement. You have to
    >> use your hand to open the tray. The tray is not motorized.
    >>
    >> The hub in the center, may have compressible plastic "fingers". When
    >> you place a CD or DVD there, you push down on the CD or DVD, until it
    >> compresses the fingers, and the fingers help hold the CD in place.
    >>
    >> Paul

    > ---------
    >
    > is this type a "slim" optical drive? Find no any notes, instructions or
    > directions about this type of hardware.
    > Is it normal when I push the release button it pulls out at 1 inch only?
    > And when drag it manually it slides not too smoothly.
    > The whole construction looks very unsafe: is it safe to use much force to
    > compress the fingers by pushing down CD?


    It's a laptop. Laptops have slimline drives. There's no room for anything
    else.

    And the behavior you describe is normal. *Normal*.

    Just use it.

    --
    Gene E. Bloch (Stumbling Bloch)
     
  8. Gene E. Bloch

    Gene E. Bloch Flightless Bird

    On Wed, 11 Aug 2010 15:36:50 -0700, Gene E. Bloch wrote:

    > On Thu, 12 Aug 2010 01:29:46 +0300, astral wrote:
    >
    >> "Paul" <nospam@needed.com> wrote in message
    >> news:i3v6cm$tie$1@news.eternal-september.org...
    >>> astral wrote:
    >>>> "Tim Slattery" <Slattery_T@bls.gov> wrote in message
    >>>> news:8j06669b4prg5uapemcp3j3mo1c3vu52nc@4ax.com...
    >>>>> "astral" <astral@news.eternal-september.org> wrote:
    >>>>>
    >>>>>> new Dell Vostro 1520: first time powered on, find one problem: cd/dvd
    >>>> tray
    >>>>>> does not open fully, just half, and can no place disk as there is

    >> black
    >>>>>> spacer/washer on the center.. Not sure is it by design, or spacer need

    >> be
    >>>>>> removed?? How? It looks cd/dvd rom may not be fully assembled, inside
    >>>> cd/dvd
    >>>>>> flat cable is visible, is it normal??
    >>>>> Doesn't sound right. Can you pull the tray the rest of the way out
    >>>>> WITHOUT using much force? Could the "black spacer/washer" be a hub
    >>>>> that the disk snaps onto?
    >>>>>
    >>>>> --
    >>>>> Tim Slattery
    >>>>> Slattery_T@bls.gov
    >>>>> http://members.cox.net/slatteryt
    >>>> -------------
    >>>>
    >>>>
    >>>> CD/DVD rom looks exactly like this one I find as example:
    >>>>
    >>>> http://www.plsenter.com/ebay/dvd-rw/dvd_drive_1.jpg
    >>>>
    >>>> There is two metal directing sideways from each side, tray slide inside

    >> this
    >>>> sideways.
    >>>>
    >>>> When I press at cd/dvd button, the tray let out the "click" (i dont

    >> think
    >>>> its normal) and pulls out at one inch only. Yes, I can pull it out by

    >> hand
    >>>> without using much force(easy), but it slides not too smoothly, though.
    >>>>
    >>>> Yes, the black spacer seems is hub - but it does not fit CD center hole,
    >>>> which is smaller that this spacer. Or I don't understand something.
    >>>>
    >>>
    >>> Isn't that a "spring loaded tray", common on a "slim" optical drive ?
    >>>
    >>> Since the "slim" drive isn't very tall, there isn't room for a
    >>> combination of tray motor and gearing arrangement. You have to
    >>> use your hand to open the tray. The tray is not motorized.
    >>>
    >>> The hub in the center, may have compressible plastic "fingers". When
    >>> you place a CD or DVD there, you push down on the CD or DVD, until it
    >>> compresses the fingers, and the fingers help hold the CD in place.
    >>>
    >>> Paul

    >> ---------
    >>
    >> is this type a "slim" optical drive? Find no any notes, instructions or
    >> directions about this type of hardware.
    >> Is it normal when I push the release button it pulls out at 1 inch only?
    >> And when drag it manually it slides not too smoothly.
    >> The whole construction looks very unsafe: is it safe to use much force to
    >> compress the fingers by pushing down CD?

    >
    > It's a laptop. Laptops have slimline drives. There's no room for anything
    > else.
    >
    > And the behavior you describe is normal. *Normal*.
    >
    > Just use it.


    BTW, I have seen and used slimline drives where the drawer doesn't come out
    very far, even when pulled, and the inner edge of the hub reamins covered
    by the computer's case. They worked fine.

    --
    Gene E. Bloch (Stumbling Bloch)
     
  9. Dave

    Dave Flightless Bird

    "astral" <astral@news.eternal-september.org> wrote in message
    news:i3v83i$oev$1@news.eternal-september.org...
    snip
    >>
    >> Paul

    > ---------
    >
    > is this type a "slim" optical drive? Find no any notes, instructions or
    > directions about this type of hardware.
    > Is it normal when I push the release button it pulls out at 1 inch only?
    > And when drag it manually it slides not too smoothly.
    > The whole construction looks very unsafe: is it safe to use much force to
    > compress the fingers by pushing down CD?
    >


    It may be normal for it to only pop out for one inch and you have to pull it
    out the rest of the way. When you drag it fully open though, it should drag
    smoothly or at least have very little resistance.
    If/when you push down a CD on the center spindle, just to be safe I would
    support under the platform of the spindle with my other hand so as not to
    break the drive.
    You didn't ask, but I'll give you advice anyway, if I had any suspicion the
    drive isn't working as it should I'd call Dell. It's a new computer and
    should work correctly and if not I think Dell will be helpful in fixing it.
    Dave
     

Share This Page