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can't install Silverlight (and other app) on XP sp3 after virus at

Discussion in 'Windows XP' started by Rich, Apr 15, 2010.

  1. Rich

    Rich Flightless Bird

    My workstation got hit with the XP Defender virus on Monday April 5, 2010.
    This wreaked some major havoc on my machine. It took the IT guiy over a week
    to clear out all traces of the virus. In the meantime, some system files
    (among other things) had gotten corrupted. IT replaces these files with
    files from another machine - probably older files. We then ran windows
    updates but encountered a problem with the silverlight update. Also, Visual
    Studio 2003, 2005, 2008 SP1 loaded on this machine. VS2008 SP1 also
    complained about sliverlight - actually about the xaml. We tried removing
    sliverlight so we could reinstall it but kept getting this dialog box saying
    that the installed product didn't match the installation source. I also
    encountered this problem with Quictime (which isn't even microsoft). I can't
    remove quicktime from this computer either, and I can't reinstall it.

    Is there a fix for this? Or is this a reformat thing?

    Thanks
     
  2. David H. Lipman

    David H. Lipman Flightless Bird

    From: "Rich" <Rich@discussions.microsoft.com>

    | My workstation got hit with the XP Defender virus on Monday April 5, 2010.
    | This wreaked some major havoc on my machine. It took the IT guiy over a week
    | to clear out all traces of the virus. In the meantime, some system files
    | (among other things) had gotten corrupted. IT replaces these files with
    | files from another machine - probably older files. We then ran windows
    | updates but encountered a problem with the silverlight update. Also, Visual
    | Studio 2003, 2005, 2008 SP1 loaded on this machine. VS2008 SP1 also
    | complained about sliverlight - actually about the xaml. We tried removing
    | sliverlight so we could reinstall it but kept getting this dialog box saying
    | that the installed product didn't match the installation source. I also
    | encountered this problem with Quictime (which isn't even microsoft). I can't
    | remove quicktime from this computer either, and I can't reinstall it.

    | Is there a fix for this? Or is this a reformat thing?

    | Thanks

    "XP Defender" is not and was never a "virus". It is malware but not a virus.

    All viruses are malware but not all malware are viruses.

    --
    Dave
    http://www.claymania.com/removal-trojan-adware.html
    Multi-AV - http://www.pctipp.ch/downloads/dl/35905.asp
     
  3. sanjacstudent12

    sanjacstudent12 Flightless Bird

    "Rich" wrote:

    > My workstation got hit with the XP Defender virus on Monday April 5, 2010.
    > This wreaked some major havoc on my machine. It took the IT guiy over a week
    > to clear out all traces of the virus. In the meantime, some system files
    > (among other things) had gotten corrupted. IT replaces these files with
    > files from another machine - probably older files. We then ran windows
    > updates but encountered a problem with the silverlight update. Also, Visual
    > Studio 2003, 2005, 2008 SP1 loaded on this machine. VS2008 SP1 also
    > complained about sliverlight - actually about the xaml. We tried removing
    > sliverlight so we could reinstall it but kept getting this dialog box saying
    > that the installed product didn't match the installation source. I also
    > encountered this problem with Quictime (which isn't even microsoft). I can't
    > remove quicktime from this computer either, and I can't reinstall it.
    >
    > Is there a fix for this? Or is this a reformat thing?
    >
    > Thanks


    Are any of the drive letters on your current machine different from that of
    the source of that registry file?
     

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