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Boot problem

Discussion in 'Windows XP' started by Dave Mc, May 5, 2010.

  1. Dave Mc

    Dave Mc Flightless Bird

    I have an HP desktop about a month old. It came Office Ready but I did not
    want 2007 so I uninstalled 2007 and anything to do with SQL. I installed
    2003. Now. when the boot process gets to the point where the user can login,
    it reboots--same in safe mode. However when I F8 and use Last know good
    configuration, it boots up OK. But then when I restart normally, it goes
    into the endless reboot loop. I also turned off the restart option to get a
    bsod but it does not bsod, it just reboots.
    Any ideas ?
     
  2. John Wunderlich

    John Wunderlich Flightless Bird

    =?Utf-8?B?RGF2ZSBNYw==?= <DaveMc@discussions.microsoft.com> wrote in
    news:E359D7E4-5903-4302-8ADC-34A75F7F07CC@microsoft.com:

    >
    > I have an HP desktop about a month old. It came Office Ready but
    > I did not want 2007 so I uninstalled 2007 and anything to do with
    > SQL. I installed 2003. Now. when the boot process gets to the
    > point where the user can login, it reboots--same in safe mode.
    > However when I F8 and use Last know good configuration, it boots
    > up OK. But then when I restart normally, it goes into the
    > endless reboot loop. I also turned off the restart option to get
    > a bsod but it does not bsod, it just reboots.
    > Any ideas ?
    >


    Try booting up in Last Known Configuration then do a System Restore to
    a point in time before you had your problem

    Start->Programs->Accessories->System Tools->System Restore

    HTH,
    John
     
  3. DL

    DL Flightless Bird

    You bought an HP system last month with winxp preinstalled?

    "Dave Mc" <DaveMc@discussions.microsoft.com> wrote in message
    news:E359D7E4-5903-4302-8ADC-34A75F7F07CC@microsoft.com...
    > I have an HP desktop about a month old. It came Office Ready but I did
    > not
    > want 2007 so I uninstalled 2007 and anything to do with SQL. I installed
    > 2003. Now. when the boot process gets to the point where the user can
    > login,
    > it reboots--same in safe mode. However when I F8 and use Last know good
    > configuration, it boots up OK. But then when I restart normally, it goes
    > into the endless reboot loop. I also turned off the restart option to get
    > a
    > bsod but it does not bsod, it just reboots.
    > Any ideas ?
     
  4. Pegasus [MVP]

    Pegasus [MVP] Flightless Bird

    "Dave Mc" <DaveMc@discussions.microsoft.com> wrote in message
    news:E359D7E4-5903-4302-8ADC-34A75F7F07CC@microsoft.com...
    > I have an HP desktop about a month old. It came Office Ready but I did
    > not
    > want 2007 so I uninstalled 2007 and anything to do with SQL. I installed
    > 2003. Now. when the boot process gets to the point where the user can
    > login,
    > it reboots--same in safe mode. However when I F8 and use Last know good
    > configuration, it boots up OK. But then when I restart normally, it goes
    > into the endless reboot loop. I also turned off the restart option to get
    > a
    > bsod but it does not bsod, it just reboots.
    > Any ideas ?


    I think you did the wrong thing by dropping Windows 7. Apart from this, what
    exactly do you mean with "I uninstalled 2007"? Did you format the disk or
    did you install Server 2003 over the top of Windows 7?
     
  5. Lem

    Lem Flightless Bird

    Dave Mc wrote:
    > I have an HP desktop about a month old. It came Office Ready but I did not
    > want 2007 so I uninstalled 2007 and anything to do with SQL. I installed
    > 2003. Now. when the boot process gets to the point where the user can login,
    > it reboots--same in safe mode. However when I F8 and use Last know good
    > configuration, it boots up OK. But then when I restart normally, it goes
    > into the endless reboot loop. I also turned off the restart option to get a
    > bsod but it does not bsod, it just reboots.
    > Any ideas ?


    If I understand you correctly, you have a new computer with an
    unspecified version of Windows that was pre-loaded with a trial version
    of Microsoft Office 2007. I understand uninstalling the trial version
    of Office 2007, but what do you mean by "anything to do with SQL?" If
    you just went through the disk deleting random files because you thought
    they might have some relation to SQL, your best bet is to boot into
    whatever works, copy all your data files to some external medium, and
    then use whatever mechanism HP supplied to restore the computer to its
    out-of-the-box state.

    As you can see from the earlier posts, people have difficulty
    understanding your situation. For more focused help, please provide a
    more detailed explanation of your system and what you did to it.

    --
    Lem

    Apollo 11 - 40 years ago:
    http://www.nasa.gov/mission_pages/apollo/40th/index.html
     
  6. PA Bear [MS MVP]

    PA Bear [MS MVP] Flightless Bird

    Always state your full Windows version (e.g., WinXP SP3; WinXP 64-bit SP2;
    Vista SP1; Vista 64-bit SP2; Win7; Win7 64-bit) when posting in a forum or
    newsgroup. Please do so in your next reply.

    What anti-virus application or security suite is installed and is your
    subscription current? What anti-spyware applications (other than Defender)?
    What third-party firewall (if any)?

    Has a(another) Norton or McAfee application ever been installed on the
    computer (e.g., a free-trial version that came preinstalled when you bought
    it)?


    Dave Mc wrote:
    > I have an HP desktop about a month old. It came Office Ready but I did
    > not
    > want 2007 so I uninstalled 2007 and anything to do with SQL. I installed
    > 2003. Now. when the boot process gets to the point where the user can
    > login, it reboots--same in safe mode. However when I F8 and use Last know
    > good configuration, it boots up OK. But then when I restart normally, it
    > goes into the endless reboot loop. I also turned off the restart option
    > to
    > get a bsod but it does not bsod, it just reboots.
    > Any ideas ?
     
  7. Dave Mc

    Dave Mc Flightless Bird

    Not Windows 2007, Office 2007. I did not delete anything randomly, I used
    add/remove programs to uninstall Office 2007 and all items listed having to
    do with SQL. I did that because I was getting a warning that SQLDUMPER could
    not initialize.
    Yes, some people do not want W7 because they don't want to replace or
    upgrade certain apps crucial to their business even if they are old apps.
    I have decided to reinstall XP and start over.
    You may be onto something with the anti-virus question. The user had let
    theirs expire which may have caused this to begin with. I was just surprised
    when Last Known Good Configuration would let me boot up normally but then not
    being able to boot into WXP normal mode. I also did try to do a restore
    point to a dat before this started but it still rebooted endlessly.
    Thanks for trying

    "PA Bear [MS MVP]" wrote:

    > Always state your full Windows version (e.g., WinXP SP3; WinXP 64-bit SP2;
    > Vista SP1; Vista 64-bit SP2; Win7; Win7 64-bit) when posting in a forum or
    > newsgroup. Please do so in your next reply.
    >
    > What anti-virus application or security suite is installed and is your
    > subscription current? What anti-spyware applications (other than Defender)?
    > What third-party firewall (if any)?
    >
    > Has a(another) Norton or McAfee application ever been installed on the
    > computer (e.g., a free-trial version that came preinstalled when you bought
    > it)?
    >
    >
    > Dave Mc wrote:
    > > I have an HP desktop about a month old. It came Office Ready but I did
    > > not
    > > want 2007 so I uninstalled 2007 and anything to do with SQL. I installed
    > > 2003. Now. when the boot process gets to the point where the user can
    > > login, it reboots--same in safe mode. However when I F8 and use Last know
    > > good configuration, it boots up OK. But then when I restart normally, it
    > > goes into the endless reboot loop. I also turned off the restart option
    > > to
    > > get a bsod but it does not bsod, it just reboots.
    > > Any ideas ?

    >
    > .
    >
     
  8. PA Bear [MS MVP]

    PA Bear [MS MVP] Flightless Bird

    > Not Windows 2007, Office 2007.

    I said nothing about "Windows 2007" nor is there such an animal.

    > You may be onto something with the anti-virus question. The user had let
    > theirs expire which may have caused this to begin with.


    Ya think?

    > I have decided to reinstall XP and start over.


    Wise choice!

    Back-up any personal data (none of which should be considered 100%
    trustworthy at this point) then format the HDD & do a clean install of
    Windows. Please note that a Repair Install (AKA in-place upgrade) will NOT
    fix this!

    HOW TO do a clean install of WinXP: See
    http://michaelstevenstech.com/cleanxpinstall.html#steps and/or Method 1 in
    http://support.microsoft.com/kb/978307

    After the clean install, you will have the equivalent of a "new computer" so
    take care of everything on the following page before otherwise connecting
    the machine to the internet or a local network (i.e., other computers) and
    before using a flash drive or SDCard that isn't brand-new or hasn't been
    freshly formatted:

    4 steps to help protect your new computer before you go online
    http://www.microsoft.com/security/pypc.aspx

    Other helpful references include:

    HOW TO get a computer running WinXP Gold (no Service Packs) fully patched
    (after a clean install)
    http://groups.google.com/group/microsoft.public.windowsupdate/msg/3f5afa8ed33e121c

    HOW TO get a computer running WinXP SP1(a) or SP2 fully patched (after a
    clean install)
    http://groups.google.com/group/microsoft.public.windowsxp.general/msg/a066ae41add7dd2b

    Tip: After getting the computer fully-patched, download/install KB971029
    manually: http://support.microsoft.com/kb/971029

    NB: Any Norton or McAfee free-trial that came preinstalled on the computer
    when you bought it will be reinstalled (but invalid) when Windows is
    reinstalled. You MUST uninstall the free-trial and download/run the
    appropriate removal tool before installing any updates, Windows Service
    Packs or IE upgrades and before installing your new anti-virus application
    (which will require WinXP SP3 to be installed).

    Norton Removal Tool
    ftp://ftp.symantec.com/public/english_us_canada/removal_tools/Norton_Removal_Tool.exe

    McAfee Consumer Products Removal Tool
    http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe

    Also see:

    Risks & Benefits of P2P file sharing
    http://www.microsoft.com/protect/data/downloadfileshare/filesharing.aspx
    http://blogs.technet.com/mmpc/archive/2008/10/06/the-cost-of-free-software.aspx

    Steps To Help Prevent Spyware
    http://www.microsoft.com/security/spyware/prevent.aspx

    Steps to Help Prevent Computer Worms
    http://www.microsoft.com/security/worms/prevent.aspx

    Avoid Rogue Security Software!
    http://www.microsoft.com/security/antivirus/rogue.aspx

    If these procedures look too complex - and there is no shame in admitting
    this isn't your cup of tea - take the machine to a local, reputable and
    independent (i.e., not BigBoxStoreUSA or Geek Squad) computer repair shop.
    --
    ~Robear Dyer (PA Bear)
    MS MVP-IE, Mail, Security, Windows Client - since 2002



    Dave Mc wrote:
    > Not Windows 2007, Office 2007. I did not delete anything randomly, I used
    > add/remove programs to uninstall Office 2007 and all items listed having
    > to
    > do with SQL. I did that because I was getting a warning that SQLDUMPER
    > could not initialize.
    > Yes, some people do not want W7 because they don't want to replace or
    > upgrade certain apps crucial to their business even if they are old apps.
    > I have decided to reinstall XP and start over.
    > You may be onto something with the anti-virus question. The user had let
    > theirs expire which may have caused this to begin with. I was just
    > surprised when Last Known Good Configuration would let me boot up normally
    > but then not being able to boot into WXP normal mode. I also did try to
    > do
    > a restore point to a dat before this started but it still rebooted
    > endlessly.
    > Thanks for trying
    >
    > "PA Bear [MS MVP]" wrote:
    >> Always state your full Windows version (e.g., WinXP SP3; WinXP 64-bit
    >> SP2;
    >> Vista SP1; Vista 64-bit SP2; Win7; Win7 64-bit) when posting in a forum
    >> or
    >> newsgroup. Please do so in your next reply.
    >>
    >> What anti-virus application or security suite is installed and is your
    >> subscription current? What anti-spyware applications (other than
    >> Defender)? What third-party firewall (if any)?
    >>
    >> Has a(another) Norton or McAfee application ever been installed on the
    >> computer (e.g., a free-trial version that came preinstalled when you
    >> bought
    >> it)?
    >>
    >>
    >> Dave Mc wrote:
    >>> I have an HP desktop about a month old. It came Office Ready but I did
    >>> not
    >>> want 2007 so I uninstalled 2007 and anything to do with SQL. I
    >>> installed
    >>> 2003. Now. when the boot process gets to the point where the user can
    >>> login, it reboots--same in safe mode. However when I F8 and use Last
    >>> know
    >>> good configuration, it boots up OK. But then when I restart normally,
    >>> it
    >>> goes into the endless reboot loop. I also turned off the restart option
    >>> to
    >>> get a bsod but it does not bsod, it just reboots.
    >>> Any ideas ?

    >>
    >> .
     

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