Getting: AXWIN Frame Window SVCHOST.exe application error on Windows XP Home edition system. Event log shows error code 1000. This occured after system was infected with malware or a virus. Ran several virus scans and ran Netsky removal tool. When I click OK the system hangs. Cannot shutdown. Have to turn power off. System restarts OK. After several minutes the error message pops up again. Customer has lost software CD's so, I do not want to reformat thr hard drive and reload.