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activation question

Discussion in 'Microsoft Office' started by Roger C., Feb 5, 2010.

  1. Roger C.

    Roger C. Flightless Bird

    Apparently I had a bootleg copy of office 2007. I started getting the message
    with the count down before my version of office would be mark as not genuine.
    So thru my work, I was able to buy a LEGAL, yes legal copy of Office 2007
    Enterprise thru Microsoft for cheap. I installed it , but I’m still getting
    the above warning message. If I try to activate it again, office tells me
    that my copy of office has already been activated. I’ve emailed Microsoft of
    this problem and a copy of the email from Microsoft of the purchase. I
    haven’t heard back. And there is no way I’m going to pay for their tech
    support to solve this problem since I am a legal registered owner of Office.

    I really don't want to unistall and reinstall office in fears of losing my
    contacts and settings in outlook.

    So what do I do now?
     
  2. Tom Willett

    Tom Willett Flightless Bird

    Before you installed the new one, did you completely uninstall the bootleg
    copy?
    "Roger C." <RogerC@discussions.microsoft.com> wrote in message
    news:156801B7-182B-4535-8FB8-6DBFA92278B7@microsoft.com...
    : Apparently I had a bootleg copy of office 2007. I started getting the
    message
    : with the count down before my version of office would be mark as not
    genuine.
    : So thru my work, I was able to buy a LEGAL, yes legal copy of Office 2007
    : Enterprise thru Microsoft for cheap. I installed it , but I'm still
    getting
    : the above warning message. If I try to activate it again, office tells me
    : that my copy of office has already been activated. I've emailed Microsoft
    of
    : this problem and a copy of the email from Microsoft of the purchase. I
    : haven't heard back. And there is no way I'm going to pay for their tech
    : support to solve this problem since I am a legal registered owner of
    Office.
    :
    : I really don't want to unistall and reinstall office in fears of losing my
    : contacts and settings in outlook.
    :
    : So what do I do now?
    :
     
  3. Peter Foldes

    Peter Foldes Flightless Bird

    Roger

    Did you completely uninstall the pirated version and the Activation Assistant before
    embarking on installing the Office Enterprise that you purchased through the HUP

    --
    Peter

    Please Reply to Newsgroup for the benefit of others
    Requests for assistance by email can not and will not be acknowledged.

    "Roger C." <RogerC@discussions.microsoft.com> wrote in message
    news:156801B7-182B-4535-8FB8-6DBFA92278B7@microsoft.com...
    > Apparently I had a bootleg copy of office 2007. I started getting the message
    > with the count down before my version of office would be mark as not genuine.
    > So thru my work, I was able to buy a LEGAL, yes legal copy of Office 2007
    > Enterprise thru Microsoft for cheap. I installed it , but I’m still getting
    > the above warning message. If I try to activate it again, office tells me
    > that my copy of office has already been activated. I’ve emailed Microsoft of
    > this problem and a copy of the email from Microsoft of the purchase. I
    > haven’t heard back. And there is no way I’m going to pay for their tech
    > support to solve this problem since I am a legal registered owner of Office.
    >
    > I really don't want to unistall and reinstall office in fears of losing my
    > contacts and settings in outlook.
    >
    > So what do I do now?
    >
     

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