I can’t get my iPhone store credit

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I’ve tried entering my phone number and iPhone serial number on the iPhone $100 credit page to get my iPhone credit—but it keeps telling me that my phone is not eligible. Ugh. Is this like the original activation problems all over again or is this an isolated incident?….Ooops. Operator error. I couldn’t tell the difference between an “S” and a “5” in the serial number. My bad. I got my credit. Whoohooo. Time for an iPod Touch.