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Why do websites keep saying I'm in IE6? Freezing.

J

Jayne

Flightless Bird
http://masteringbiology.com

Every time I try to log in, it says "We're sorry, but Internet Explorer 6 is
no longer supported.
Click any browser name from our Systems Requirements page to download a
supported browser."

The annoying thing is, is that I've downloaded IE8, gotten this error,
installed Firefox, deleted IE8, then reinstalled IE8 through Firefox, and I
STILL GET THE SAME ERROR!

Why am I not asking the website for support? Because I already have, and
they have suggested a million different things for me to try (which I have
followed all their instructions). Since I seem to have drained their
resources, I'm thinking it's more a problem with the browser than the website.

Also, IE seems to enjoy freezing lately.

Anyone know what's wrong or what I should do?
 
J

Jeff Strickland

Flightless Bird
Click Help>About in your browser and see what it thinks is running.

You may have DOWNLOADED the new browser, but did you INSTALL it?





"Jayne" <Jayne@discussions.microsoft.com> wrote in message
news:DEA9EB0E-7AEC-4869-BCF2-5FE988860421@microsoft.com...
> http://masteringbiology.com
>
> Every time I try to log in, it says "We're sorry, but Internet Explorer 6
> is
> no longer supported.
> Click any browser name from our Systems Requirements page to download a
> supported browser."
>
> The annoying thing is, is that I've downloaded IE8, gotten this error,
> installed Firefox, deleted IE8, then reinstalled IE8 through Firefox, and
> I
> STILL GET THE SAME ERROR!
>
> Why am I not asking the website for support? Because I already have, and
> they have suggested a million different things for me to try (which I have
> followed all their instructions). Since I seem to have drained their
> resources, I'm thinking it's more a problem with the browser than the
> website.
>
> Also, IE seems to enjoy freezing lately.
>
> Anyone know what's wrong or what I should do?
 
V

VanguardLH

Flightless Bird
Jayne wrote:

> http:// masteringbiology. com
>
> Every time I try to log in, it says "We're sorry, but Internet Explorer 6 is
> no longer supported.
> Click any browser name from our Systems Requirements page to download a
> supported browser."
>
> The annoying thing is, is that I've downloaded IE8, gotten this error,
> installed Firefox, deleted IE8, then reinstalled IE8 through Firefox, and I
> STILL GET THE SAME ERROR!
>
> Why am I not asking the website for support? Because I already have, and
> they have suggested a million different things for me to try (which I have
> followed all their instructions). Since I seem to have drained their
> resources, I'm thinking it's more a problem with the browser than the website.


http://www.cyscape.com/showbrow.aspx?bhcp=1

What does it say is your web browser and its version?

http://www.useragentstring.com/

What does that one say is your user-agent string (what the web browser
reports to identify itself)?

> Also, IE seems to enjoy freezing lately.


Often caused by retaining old incompatible add-ons when upgrading the web
browser or installing new add-ons that aren't fully compatible.
 
P

PA Bear [MS MVP]

Flightless Bird
See http://www.enhanceie.com/ua.aspx,
http://www.enhanceie.com/ietoys/uapick.asp, and/or the "Overlong headers..."
section (and related script) at the bottom of this page:
http://www.enhanceie.com/ie/troubleshoot.asp


Jayne wrote:
> http://masteringbiology.com
>
> Every time I try to log in, it says "We're sorry, but Internet Explorer 6
> is
> no longer supported.
> Click any browser name from our Systems Requirements page to download a
> supported browser."
>
> The annoying thing is, is that I've downloaded IE8, gotten this error,
> installed Firefox, deleted IE8, then reinstalled IE8 through Firefox, and
> I
> STILL GET THE SAME ERROR!
>
> Why am I not asking the website for support? Because I already have, and
> they have suggested a million different things for me to try (which I have
> followed all their instructions). Since I seem to have drained their
> resources, I'm thinking it's more a problem with the browser than the
> website.
>
> Also, IE seems to enjoy freezing lately.
>
> Anyone know what's wrong or what I should do?
 
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