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Where is the backup utility for Outlook 2010?

K

Kevryl

Flightless Bird
.."The majority of...". "Live with it".
Gordon, to be honest you sound like a Microsoft employee"!

You can rationalise these things all you like. Like any other business, it
isn't Microsoft's business to tell the customer what it wants, but to find
out what the customer wants and supply it. That's simply principles of good
business. But then, Microsoft isn't like "any other company" is it?

So the majority of Outlook users are in the corporate sector, eh? You could
well be right and that may only leave a cuppla hundred million who use it in
small business offices or for personal use, and geez, they have probably only
paid a mere $300 or $400 each for Office 2007. So why bother, when you're as
big as Microsoft, putting in a few man-hours in programming just to cater for
only a mere cuppla-hundred million, eh (nod-nod, wink-wink say no more)?.

"...and the GAL etc etc are all backed up daily from the server"

No need for THAT sort of talk in here. *LOL* Sorry... but we gotta loosen
up just a little here.

>
> "jimmy fallon" <jimmyfallon@discussions.microsoft.com> wrote in message
> news:423E3A90-8536-4C35-BDBF-437F92E06E26@microsoft.com...
> > You all are truly living in outer space. Of course there should be a
> > backup
> > command for Outlook,
>
> Why? As I said the VAST majority of Outlook usage occurs in a CORPORATE
> environment, using Exchange Server where the mailboxes and the GAL etc etc
> are all backed up daily from the server.
> Does that scenario apply to Quickbooks? To Quicken? No it doesn't. Small
> business accounting packages tend to be run on stand-alone machines without
> server backup functions. THAT'S why those types of applications DO have a
> backup function and Outlook doesn't.
> Live with it.
>
> .
>
 
G

Gordon

Flightless Bird
"Kevryl" <Kevryl@discussions.microsoft.com> wrote in message
news:BB4E78C3-9356-4B72-AB7C-A1E58DC7B4AE@microsoft.com...
> ."The majority of...". "Live with it".
> Gordon, to be honest you sound like a Microsoft employee"!

Nope - just a retired Accountant.

>
> You can rationalise these things all you like. Like any other business, it
> isn't Microsoft's business to tell the customer what it wants, but to find
> out what the customer wants and supply it.

But ONLY if it's economically worthwhile. If for example the ratio of
Exchange seats to personal is something like 2000:1 then it's probably NOT
economically worthwhile to do so.
Just because a few private users are making a noise about it doesn't mean
that it is economically worthwhile to do so.
 
G

Gordon

Flightless Bird
"Kevryl" <Kevryl@discussions.microsoft.com> wrote in message
news:BB4E78C3-9356-4B72-AB7C-A1E58DC7B4AE@microsoft.com...
>
> You can rationalise these things all you like. Like any other business, it
> isn't Microsoft's business to tell the customer what it wants, but to find
> out what the customer wants and supply it. That's simply principles of
> good
> business. But then, Microsoft isn't like "any other company" is it?

To add to my reply - if Outlook had a built-in backup mechanism you would
then have to add in a function to allow IT depts to DISABLE it for the
millions of corporate users...many companies disable the use of pst files.
 
S

Steve Rindsberg

Flightless Bird

> Steve, finding the location of the .pst file is easy if you are using
> Outlook 2007 or 2010 by clicking on File, Data File Management. In the
> window that opens you will see Outlook or Outlook.pst in the Personal Folder
> section and it will tell you exactly where the Outlook file is secured. Now
> as Windows won't normally allow you to copy an open file, and Outlook.pst is
> always open when Outlook is running, you can not back it up or copy it yet.
> Note the location and then copy the file after closing Outlook.

Yep, *I* know all of that. And have even worked out how to make various
versions of Outlook put the PST where *I* want it (talk about a struggle that
should've been a two minute proposition and took hours).

But try explaining all of that to a newbie, when a simple Save As menu item
would have obviated the need.

> Outlook also has an export function lower down in the file menu. It can
> export many different types of files for import into other programs or even
> creating a file for importing into Outlook.

But none of the options allow the obvious: Export all of my stuff to a
different PST file so that nothing's lost.

> The save as function is for saving only specific parts of the Outlook data
> such as a calendar object or a note object, not the entire file.

OK, thanks. That makes it make a bit more sense. But again, why not the entire
file as an option?
 
S

Steve Rindsberg

Flightless Bird
In article <u8bJ2ip7KHA.5464@TK2MSFTNGP05.phx.gbl>, Gordon wrote:
> "Kevryl" <Kevryl@discussions.microsoft.com> wrote in message
> news:BB4E78C3-9356-4B72-AB7C-A1E58DC7B4AE@microsoft.com...
> >
> > You can rationalise these things all you like. Like any other business, it
> > isn't Microsoft's business to tell the customer what it wants, but to find
> > out what the customer wants and supply it. That's simply principles of
> > good
> > business. But then, Microsoft isn't like "any other company" is it?
>
> To add to my reply - if Outlook had a built-in backup mechanism you would
> then have to add in a function to allow IT depts to DISABLE it for the
> millions of corporate users...many companies disable the use of pst files.

Give the IT people another group policy setting for that, like there is for
nearly anything else they'd want to lock down. No big deal.

Supplying needed features and supplying a means for disabling them will
satisfy more users than not supplying the features at all.
 
M

Milly Staples [MVP - Outlook]

Flightless Bird
No, I don't treat novices like morons - but by your response, you apparently
hold them in very low esteem and underestimate their ability to learn. If
it is that hard, then the lack is in the teacher, not the student. How hard
can it be to tell people to turn on hidden files and folders in Windows
Search? And not just for Outlook files either.

Seems your nit is poorly picked.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.
ALWAYS post your Outlook version.
How to ask a question: http://support.microsoft.com/KB/555375


After furious head scratching, jimmy fallon asked:

| For me it's a breeze. But I teach HUNDREDS of people how to use
| computers, for a living. And the people I teach are afraid of their
| computers. And there are a LOT of them. And they are afraid to ask
| for help because of answers like that. They feel stupid.
| Have you ever tried to teach someone who doesn't know as much as you
| do, how to do your simple 3 steps? I'm guessing your the type that
| runs out of patience with those folks and calls them morons behind
| their backs.
|
| Me: Mrs. johnson, why don't you just locate your .pst file?
| Mrs. Johnson: what's a pst file?
| Me: it's the file that contains all of your Outlook information.
| Mrs. Johnson: how am I supposed to know that?
| Me: oh, well all you have to do is call microsoft on the phone and
| ask them whatever you need to know, and after 15 minutes of talking
| to someone you can't understand they will tell you to just copy and
| paste your .pst file after locating it in the
| C:/Users\Jimmy\AppData\Local\Microsoft\Outlook directory
| Mrs. johnson: what's a directory?
|
| It's funny you guys think these people are idiots, and I know who the
| idiot really is. The one who decided that there should not be a
| "File, Backup" command in Outlook 2010.
|
| jf
|
|
|
| "Milly Staples [MVP - Outlook]" wrote:
|
|| The only backup I have ever needed was a simple three step process.
||
|| 1. Locate your .pst file
|| 2. Copy
|| 3. Paste in your favorite location.
||
|| How hard can it be?
||
|| --
|| Milly Staples [MVP - Outlook]
||
|| Post all replies to the group to keep the discussion intact.
|| ALWAYS post your Outlook version.
|| How to ask a question: http://support.microsoft.com/KB/555375
||
||
|| After furious head scratching, jimmy fallon asked:
||
||| Answers like the first 2 are the reason some people hate computers.
|||
||| The ability to click on "File, backup" should NOT be a luxury, it
||| should be standard.
|||
||| Sure I can hunt around for my .pst file, but this is 2010, I
||| shouldn't have to. I should be able to click on "file, backup"
||| because, if everything in the world were to explode tomorrow, I
||| would still be happy if I had my Outlook file.
|||
||| And for the third reply, no, the free downloadable utility (from
||| microsoft.com) that was available for every single version of
||| Outlook I have ever used is NOT available for 2010, and the
||| previous versions do not work.
|||
||| Anyone else have a good answer? Developers or like minded thinkers
||| need not apply...
|||
||| jf
|||
|||
|||
||| "LD5SZRA" wrote:
|||
||||
|||| For Outlook 2010 the utility hasn't been released/updated yet but
|||| I suspect the old utility (link below) might work but I haven't
|||| tried it yet as my current system hasn't got Office 2010:
||||
||||
||
<http://www.microsoft.com/downloads/details.aspx?FamilyId=8B081F3A-B7D0-4B16-B8AF-5A6322F4FD01&displaylang=en>
||||
|||| The old utility was for Outlook 2007/2003/2002 and I suspect 2010
|||| needs to be added at the front.
||||
|||| hth
||||
||||
|||| jimmy fallon wrote:
|||||
||||| Just curious, where is the backup command or download for it?
|||||
||||| And, why isn't this feature included in Outlook for the last
||||| DECADE? It seems to me that it's the single most important
||||| feature to have. Anyone?
|||||
||||| jf
||||
|||| --
|||| THE INFORMATION IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY
|||| KIND. LD5SZRA DISCLAIMS ALL WARRANTIES, EITHER EXPRESSED OR
|||| IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND
|||| FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL LD5SZRA
|||| OR ITS ASSOCIATES BE LIABLE FOR ANY DAMAGES WHATSOEVER
|||| INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF
|||| BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF LD5SZRA OR ITS
|||| ASSOCIATES HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH
|||| DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR
|||| LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL
|||| DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.
||||
|||| Copyright LD5SZRA 2010.
|||| .
||
||
|| .
 
B

Ben M. Schorr, MVP

Flightless Bird
Windows 7: Click Start, Type "Backup", press enter. Click "Back up Now".

Vista: Click Start, Type "Backup", press enter. Click "Back up Files".

Windows XP: Start | Programs | Accessories | System Tools | Backup | Next,
Next, Next, Next....tell it to back up All information, specify your backup
location, Next, Next, Finish....

Of course, this is all irrelevant because you're already a regularly
scheduled full backup of your data anyhow, aren't you?

You're welcome.

--
-Ben-
Ben M. Schorr, MVP
Roland Schorr & Tower
http://www.rolandschorr.com
http://www.officeforlawyers.com/outlook.htm
Author: The Lawyer's Guide to Microsoft Outlook 2007:
http://tinyurl.com/ol4law-amazon

"jimmy fallon" <jimmyfallon@discussions.microsoft.com> wrote in message
news:CDD2CDAB-1217-45E0-AC50-9DE474DA0BD5@microsoft.com...
> Just curious, where is the backup command or download for it?
>
> And, why isn't this feature included in Outlook for the last DECADE?
> It seems to me that it's the single most important feature to have.
> Anyone?
>
> jf
 
B

Ben M. Schorr, MVP

Flightless Bird
You don't have to. You're doing a regular backup of all your data anyhow,
aren't you? Doesn't that include your Outlook data?

--
-Ben-
Ben M. Schorr, MVP
Roland Schorr & Tower
http://www.rolandschorr.com
http://www.officeforlawyers.com/outlook.htm
Author: The Lawyer's Guide to Microsoft Outlook 2007:
http://tinyurl.com/ol4law-amazon

"curlysir" <curlysir@discussions.microsoft.com> wrote in message
news:E2FB1E3B-17C4-4845-99B3-4EA34C9B6F73@microsoft.com...
>
>
> "jimmy fallon" wrote:
>
>> Just curious, where is the backup command or download for it?
>>
>> And, why isn't this feature included in Outlook for the last DECADE?
>> It seems to me that it's the single most important feature to have.
>> Anyone?
>>
>> jf
>
> I agree 100% with you. I have the backup set to automatically backup
> daily.
> If this feature is not available I will not install Outlook 2010 at this
> time.
>
> Yes I know where the PST file is located and could back up manually but
> why
> should I have too!!!
 
B

Ben M. Schorr, MVP

Flightless Bird
My Documents\Outlook Files....

--
-Ben-
Ben M. Schorr, MVP
Roland Schorr & Tower
http://www.rolandschorr.com
http://www.officeforlawyers.com/outlook.htm
Author: The Lawyer's Guide to Microsoft Outlook 2007:
http://tinyurl.com/ol4law-amazon

"Steve Rindsberg" <abuse@localhost.com> wrote in message
news:vA.00005918.1759f193@localhost.com...
> In article <utrIl#d7KHA.5808@TK2MSFTNGP02.phx.gbl>, Bob I wrote:
>> Just because it isn't accomplished using the method you want, doesn't
>> mean it isn't happening.
>>
>> Please read the following
>> http://www.microsoft.com/windows/windows-7/features/backup-and-restore.aspx
>
> But is it smart enough to find your Outlook PST or do you once again need
> to know
> where Outlook has squirreled it away?
>
> To say nothing of how you find a *.PST file when Windows defaults to
> *hiding* the
> PST extension from you and in some versions, at least, won't even cough it
> up
> during a search for *.PST when the extension's hidden?
>
> I have to agree with Jimmy. I've been using computers happily enough
> since the
> early 80s. I've written software for most of that time, either for my own
> use and
> commercially and can navigate the file system in Windows, MSDOS, Mac and
> *nix more
> or less proficiently. I've just begun using Outlook in the last few
> months and
> though its great in many respects, I've found it to be the most
> user-hostile app
> I've ever done battle with when it comes to backing up and moving its
> files
> around, to say nothing of getting it to put the fool things where *I* want
> them to
> go today, not where it thinks I need to put them.
>
> It really does want a Backup or at the very least, a simple File, Save As
> command.
>
> Yes, there's one of the latter on the menu. It lights up and grays out
> according
> to no pattern that I've yet discerned. I'm sure this will all be revealed
> in time
> too. But why should it not be simple?
>
>
>
 
S

Steve Rindsberg

Flightless Bird
In article <eQbrbO77KHA.980@TK2MSFTNGP04.phx.gbl>, MVP Ben M. Schorr
wrote:
> My Documents\Outlook Files....

Hi Ben,

What's that an answer to?

If it's "Where did Outlook hide my stuff?" it's not correct, at least
not for all installations. I've just been taming it on three or four
systems and on none of them did it put the PST there by default.

Go figure.
 
B

Ben M. Schorr, MVP

Flightless Bird
That's the default location for Outlook 2010. If you upgraded from
something else the file might still be in the old location, I suppose. If
you have a system that is still locating the PST files in the old
%user%\local settings\application data\microsoft\outlook location then I'd
probably move them to My Documents\Outlook Files just to make things easier
in the future.

--
-Ben-
Ben M. Schorr, MVP
Roland Schorr & Tower
http://www.rolandschorr.com
http://www.officeforlawyers.com/outlook.htm
Author: The Lawyer's Guide to Microsoft Outlook 2007:
http://tinyurl.com/ol4law-amazon

"Steve Rindsberg" <abuse@localhost.com> wrote in message
news:vA.0000592c.2421d6bd@localhost.com...
> In article <eQbrbO77KHA.980@TK2MSFTNGP04.phx.gbl>, MVP Ben M. Schorr
> wrote:
>> My Documents\Outlook Files....
>
> Hi Ben,
>
> What's that an answer to?
>
> If it's "Where did Outlook hide my stuff?" it's not correct, at least
> not for all installations. I've just been taming it on three or four
> systems and on none of them did it put the PST there by default.
>
> Go figure.
>
>
>
 
S

Steve Rindsberg

Flightless Bird
In article <OLllAk$7KHA.5412@TK2MSFTNGP06.phx.gbl>, MVP Ben M. Schorr wrote:
> That's the default location for Outlook 2010. If you upgraded from
> something else the file might still be in the old location, I suppose.

That sounds like a good possibility. Between beta and RTM, I've got a couple
copies of 2010 installed ... both look in the old location
(me\documents\outlook\outlook.pst) for the data file. One's an upgrade over
2003, so we can ignore that. The other would have been a fresh install of
RC1, but it still looks there. Did things change betw RC1 and RTM, maybe?

> If you have a system that is still locating the PST files in the old
> %user%\local settings\application data\microsoft\outlook location then I'd
> probably move them to My Documents\Outlook Files just to make things easier
> in the future.

I've got my own way of storing stuff that's worked well for me for ten years
or more. Outlook will adapt to it or leave the building in disgrace. ;-)
 
B

Ben M. Schorr, MVP

Flightless Bird
Well, you can put the PST files wherever you like, of course. Outlook
doesn't mind, you'll just have to tell it where they are. :)

--
-Ben-
Ben M. Schorr, MVP
Roland Schorr & Tower
http://www.rolandschorr.com
http://www.officeforlawyers.com/outlook.htm
Author: The Lawyer's Guide to Microsoft Outlook 2007:
http://tinyurl.com/ol4law-amazon

"Steve Rindsberg" <abuse@localhost.com> wrote in message
news:vA.0000592f.26a95817@localhost.com...
> In article <OLllAk$7KHA.5412@TK2MSFTNGP06.phx.gbl>, MVP Ben M. Schorr
> wrote:
>> That's the default location for Outlook 2010. If you upgraded from
>> something else the file might still be in the old location, I suppose.
>
> That sounds like a good possibility. Between beta and RTM, I've got a
> couple
> copies of 2010 installed ... both look in the old location
> (me\documents\outlook\outlook.pst) for the data file. One's an upgrade
> over
> 2003, so we can ignore that. The other would have been a fresh install of
> RC1, but it still looks there. Did things change betw RC1 and RTM, maybe?
>
>> If you have a system that is still locating the PST files in the old
>> %user%\local settings\application data\microsoft\outlook location then
>> I'd
>> probably move them to My Documents\Outlook Files just to make things
>> easier
>> in the future.
>
> I've got my own way of storing stuff that's worked well for me for ten
> years
> or more. Outlook will adapt to it or leave the building in disgrace. ;-)
>
>
>
 
S

Steve Rindsberg

Flightless Bird
In article <CCC7AC6C-2D19-479C-AC2D-22E233F099D1@microsoft.com>, MVP Ben
M. Schorr wrote:
> Well, you can put the PST files wherever you like, of course. Outlook
> doesn't mind, you'll just have to tell it where they are. :)

And be prepared to arm-wrestle with it a bit.

Seriously, if you're accustomed to a truly well-written piece of
software, Outlook's file management is a mess.
 
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