Note that I didn't ask if you'd ever installed a Norton or McAfee
application, I ask if one came preinstalled on the computer when you bought
it.
And I didn't ask if Ad-Aware was running when you installed MSE (or IE
, I
asked if Ad-Aware's Ad-Watch was.
Did the "complete wipe" include formatting the HDD before "reinstalling"
WinXP?
After you reinstalled WinXP in January, did you end up with WinXP, WinXP
SP1, WinXP SP2, or WinXP SP3?
After you reinstalled WinXP in January, how long was the computer connected
to the internet (or another computer) before MSE was installed? Did you
install IE8 before or after you installed MSE?
After you reinstalled WinXP in January, was Automatic Updates enabled and
was the computer always kept fully-patched at Windows Update?
Does the behavior persist if you start IE in No Add-ons mode?
=> Start | (All) Programs | Accessories | System Tools | Internet
Explorer (No add-ons).
Troubleshooting and Internet Explorer’s (No Add-ons) Mode [Applies to IE7 &
IE8 in all OSS]
http://blogs.msdn.com/ie/archive/2006/07/25/678113.aspx
Does the behavior persist if you Reset IE Advanced settings (RIES)?
http://support.microsoft.com/kb/923737
Abhorsen wrote:
> Ok. Here goes. No Norton or McAfee has been on this computer.
>
> I'm not sure if Ad-Aware was running or not when MSE was downloaded.
>
> MSE was updating regularly. I didn't try manually updating.
>
> The problems started back in January when I reinstalled.
>
> I just uninstalled both MSE and Ad-Aware and IE still didn't work.
>
> I feel like I missed something when I reinstalled. It's just strange that
> everything else is working.
>
>
> "PA Bear [MS MVP]" wrote:
>> Did a Norton or McAfee free trial come preinstalled on the computer when
>> you bought it? [yes/no] (Doesn't matter if you never used or Activated
>> it.)
>>
>> Was Ad-Aware Ad-Watch running in the background when you installed MSE?
>>
>> Is MSE auto-updating at least once every 24 hours and can you update MSE
>> manually?
>>
>> Did the problem start immediately after installing KB980182 on or shortly
>> after 30 Mar-10?
>>
>> Abhorsen wrote:
>>> I did a complete wipe and reinstall in January. MSE was installed
>>> immediately. I think I installed Ad-Aware first though. I've never had
>>> Norton or McAfee before.
>>>
>>> "PA Bear [MS MVP]" wrote:
>>>> When (approx. date) did you install Microsoft Security Essentials
>>>> (MSE)?
>>>>
>>>> What anti-virus application was installed before you installed MSE, was
>>>> your subscription still current, and did you uninstall it before you
>>>> installed MSE?
>>>>
>>>> Repost: Has a Norton or McAfee application ever been installed on the
>>>> computer (e.g., a free-trial version that came preinstalled when you
>>>> bought
>>>> it)?
>>>>
>>>>
>>>> Abhorsen wrote:
>>>>> I run Ad-Aware and Microsoft Security Essentials. I'm not sure if
>>>>> anything
>>>>> was running when I installed it. I tried turning both of them off with
>>>>> the
>>>>> firewall off and it still didn't work.
>>>>>
>>>>> "PA Bear [MS MVP]" wrote:
>>>>>> What anti-virus application or security suite is installed and is
>>>>>> your
>>>>>> subscription current? What anti-spyware applications (other than
>>>>>> Defender)? What third-party firewall (if any)? Were any of these
>>>>>> applications running in the background when you installed IE8?
>>>>>>
>>>>>> Has a(another) Norton or McAfee application ever been installed on
>>>>>> the
>>>>>> computer (e.g., a free-trial version that came preinstalled when you
>>>>>> bought
>>>>>> it)?
>>>>>>
>>>>>>
>>>>>> Abhorsen wrote:
>>>>>>> I'm running Windows XP SP3. I'm having problems connecting to the
>>>>>>> internet
>>>>>>> using IE8. It always gives me the message "Internet Explorer cannot
>>>>>>> display
>>>>>>> the webpage." Then I use the Diagnose Connection Problems and it
>>>>>>> ends
>>>>>>> saying that I should check certain ports. I have opened all the
>>>>>>> ports
>>>>>>> they
>>>>>>> asked as well as completely turned off my firewall. Those didn't
>>>>>>> work.
>>>>>>> I
>>>>>>> also can't connect when trying to play Warhammer 40k online through
>>>>>>> my
>>>>>>> GFWL
>>>>>>> account. I can access my hotmail and live accounts as well as play
>>>>>>> xbox
>>>>>>> live and Mozilla is accessing the internet just fine. I've been
>>>>>>> searching
>>>>>>> and trying to get this working for a few days now trying everything.
>>>>>>> Please
>>>>>>> help. Thanks.
