B
Begoña
Flightless Bird
I've a paid subscription to a newspaper and have problems getting in and
downloading subscription via .pdf. Before it used to work fine.
I tried with Mozilla Firefox, Chrome and Internet Explorer. It doesn't work
in any of the two computers at home with any of those browsers. In the
office with office computer it works but at home with office computer it
doesn't work.
I thought then it would be a problem with the connection.
Checked first with the Newspaper, then with the Wireless router technical
service and last with the internet provider and everything is fine. When I
disconnect my computer from the wireless router and connect it directly to
the normal router it is the same, so I thought the problem would be from the
internet provider but they say the connection is fine. I don't know what to
do.
I can get into the newspaper webpage but at the beginning of the page you can
see the word publicity and about 5 rectangles with a red cross and the word
"Click!" on them as if publicity had been blocked. When I see this I know
everything is wrong.
Next step is to go to the "Printed Edition" and sign in. There (it is a
https page) I should download the edition in .pdf, but all I get everytime I
try
is "The page cannot be display, check your internet connection, etc.". I
should
also be able to see it through the VPDFVisor but it only goes as far as 16%,
and keeps going on forever. My internet connection is fine because I am
connected and can see anything else or download other things.
The .pdf download works in other webpages I've tried, only this one seems to
have the problem.
I tried in another house with another computer and it works. The same as in
the office with the office computer. So it brings me back to the common part
in the house, the internet connection.
Does anyone know what can be happening? This has been happening for about
two months now and it is driving me nuts.
I would appreciate if anyone could help.
Thank you
Both computers at home have:
Windows XP SP3
All Windows updates installed
Norton Internet Security 2009 up to date (renewed at the beginning of this
month)
Lavasoft Ad-Aware Free Edition version 8.2.2
downloading subscription via .pdf. Before it used to work fine.
I tried with Mozilla Firefox, Chrome and Internet Explorer. It doesn't work
in any of the two computers at home with any of those browsers. In the
office with office computer it works but at home with office computer it
doesn't work.
I thought then it would be a problem with the connection.
Checked first with the Newspaper, then with the Wireless router technical
service and last with the internet provider and everything is fine. When I
disconnect my computer from the wireless router and connect it directly to
the normal router it is the same, so I thought the problem would be from the
internet provider but they say the connection is fine. I don't know what to
do.
I can get into the newspaper webpage but at the beginning of the page you can
see the word publicity and about 5 rectangles with a red cross and the word
"Click!" on them as if publicity had been blocked. When I see this I know
everything is wrong.
Next step is to go to the "Printed Edition" and sign in. There (it is a
https page) I should download the edition in .pdf, but all I get everytime I
try
is "The page cannot be display, check your internet connection, etc.". I
should
also be able to see it through the VPDFVisor but it only goes as far as 16%,
and keeps going on forever. My internet connection is fine because I am
connected and can see anything else or download other things.
The .pdf download works in other webpages I've tried, only this one seems to
have the problem.
I tried in another house with another computer and it works. The same as in
the office with the office computer. So it brings me back to the common part
in the house, the internet connection.
Does anyone know what can be happening? This has been happening for about
two months now and it is driving me nuts.
I would appreciate if anyone could help.
Thank you
Both computers at home have:
Windows XP SP3
All Windows updates installed
Norton Internet Security 2009 up to date (renewed at the beginning of this
month)
Lavasoft Ad-Aware Free Edition version 8.2.2