Hotmail woes

March 8, 2005

Updated: March 8, 2005

189

Is anyone else experiencing endless Hotmail account problems? I often get “internal error” messages, “page can’t be found” errors, blank pages and more. I know that some things are getting to me and some things go out, but that’s about all I can be sure of over the last couple weeks. Weird.

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Loren http://www.lorenheiny.com

Loren Heiny (1961 - 2010) was a software developer and author of several computer language textbooks. He graduated from Arizona State University in computer science. His first love was robotics.

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Jonathan Hardwick March 8, 2005 At 5:36 pm

Are you on bay103 or bay104? (Look at the URL when you log in to hotmail). Those were known to be having some problems last week.
Omar Shahine March 8, 2005 At 8:22 pm

Problems should be fixed. Loren, what server are you on (check the address bar).
Loren March 9, 2005 At 7:24 am

Ah, the URL indicates bay102.

I just googled for bay102 and ran across a post that describes what I’ve been encountering:

“The support person told me that 2 of every 3 calls is about problems such as….mail disappears, can’t send mail, can’t get popmail, mail is marked “virus infected”, screens have reversed video,…”

I’ve been experiencing the first three symptoms as well as page not found, blank pages.

Then it struck me: I never thought about calling Hotmail support–especially since it’s a free account. 🙂

Thanks Omar and Jonathan for pointing out the bay numbers, I’ve never much paid attention to them. Now those long URLs look a little bit shorter :-).
Omar Shahine March 9, 2005 At 12:00 pm

We’re working on fixing the problems right now :-).
Loren Heiny March 9, 2005 At 12:24 pm

Omar: “We’re working on fixing the problems right now.”

Cool.
Omar Shahine March 10, 2005 At 11:05 am

Should be fixed now.
Loren Heiny March 10, 2005 At 12:39 pm

Yep, appears to be fixed. Thanks!
Lora March 10, 2005 At 7:52 pm

Wow. Interaction like that is so cool. (Y)