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XP2 Shutdown Message

Discussion in 'Windows XP' started by OREALLY, Jun 13, 2010.

  1. OREALLY

    OREALLY Flightless Bird

    When I shutdown my XP2 computer I get a message that dll.exe is closing. But
    it just keeps repeating the message, even if I manually 'end program.'
    I can only shut down by pressing and holding the power button.

    Any help appreciated.

    Oreally
     
  2. Pegasus [MVP]

    Pegasus [MVP] Flightless Bird

    "OREALLY" <oreally@comcast.net> wrote in message
    news:uEA9yXxCLHA.1072@TK2MSFTNGP06.phx.gbl...
    > When I shutdown my XP2 computer I get a message that dll.exe is closing.
    > But it just keeps repeating the message, even if I manually 'end program.'
    > I can only shut down by pressing and holding the power button.
    >
    > Any help appreciated.
    >
    > Oreally


    Does this happen too when shutting down from Safe Mode?
     
  3. OREALLY

    OREALLY Flightless Bird

    I use PC Doctor. Super Anti-Spyware and run Kapersky on line scannner every
    week. It appears that the system is clean.

    What is an Adult content dialer?

    Oreally

    "undisclosed" wrote in message
    news:b4575b2728a549f466c781f60632a41c@nntp-gateway.com...
    >
    > Hi Ya,
    >
    > firstly be careful, you will be making it worse every time you turn it
    > off by holding the power button down, eventually this will leave your XP
    > corrupted.
    > Dll.exe is an adult content dialler, its process name is CLSID. What
    > antivirus do you use?
    > Often when people have something like this they actually have lots of
    > viruses and and spyware (not always but often).
    > I would run spybot
    > 'Spybot - Search & Destroy - Free software downloads and software
    > reviews - CNET Download.com' (http://tinyurl.com/avzswj)
    > and then a good program like malwarebytes
    > 'Malwarebytes Anti-Malware - Free software downloads and software
    > reviews - CNET Download.com' (http://tinyurl.com/b237or)
    > and see what they remove and what happens after.
    >
    > I hope thats helpful.
    >
    >
    > --
    > JAM_EZZ
     
  4. Pegasus [MVP]

    Pegasus [MVP] Flightless Bird

    "OREALLY" <oreally@comcast.net> wrote in message
    news:-O7pKNWyCLHA.3492@TK2MSFTNGP02.phx.gbl...
    > I use PC Doctor. Super Anti-Spyware and run Kapersky on line scannner
    > every week. It appears that the system is clean.
    >
    > What is an Adult content dialer?
    >
    > Oreally


    What about a shutdown from Safe Mode?
     
  5. OREALLY

    OREALLY Flightless Bird

    Apparently this happens about 50% of the time........so I'm not sure if a
    Safe Mode shutdown would indicate the problem.

    "Pegasus [MVP]" <news@microsoft.com> wrote in message
    news:-Ozh7ddyCLHA.3880@TK2MSFTNGP04.phx.gbl...
    >
    >
    > "OREALLY" <oreally@comcast.net> wrote in message
    > news:-O7pKNWyCLHA.3492@TK2MSFTNGP02.phx.gbl...
    >> I use PC Doctor. Super Anti-Spyware and run Kapersky on line scannner
    >> every week. It appears that the system is clean.
    >>
    >> What is an Adult content dialer?
    >>
    >> Oreally

    >
    > What about a shutdown from Safe Mode?
     
  6. Peter

    Peter Flightless Bird

    OREALLY wrote:
    >
    > When I shutdown my XP2 computer I get a message that dll.exe is closing.
    > But it just keeps repeating the message, even if I manually 'end program.'
    > I can only shut down by pressing and holding the power button.
    >
    > Any help appreciated.
    >
    > Oreally


    And you've searched your computer for "dll.exe" to see what it's
    associated with? Is it listed in MSCONFIG?

    --
    Peter
     
  7. Pegasus [MVP]

    Pegasus [MVP] Flightless Bird

    "OREALLY" <oreally@comcast.net> wrote in message
    news:-OXu$Q1yCLHA.5476@TK2MSFTNGP06.phx.gbl...
    > Apparently this happens about 50% of the time........so I'm not sure if a
    > Safe Mode shutdown would indicate the problem.


    This thread is getting a little off the tracks. When you post a question
    then it is best to post *all* relevant information. In your initial post you
    said nothing about 50% - you said "When I shutdown my XP2 computer", without
    any qualification. About Safe Mode: If it happens in Normal Mode only then
    there is a high probability that some third-party agent is responsible for
    the problem. Since you still haven't told us about Safe Mode, we don't
    really know.
     
  8. OREALLY

    OREALLY Flightless Bird

    there is no dll.exe showing up in a complete search of the drive.

    The problem does not seem to occur when shutting down frm Safe Mode!

    "Peter" <nospam@nospam.com> wrote in message
    news:hv3bkn$7ri$1@speranza.aioe.org...
    > OREALLY wrote:
    >>
    >> When I shutdown my XP2 computer I get a message that dll.exe is closing.
    >> But it just keeps repeating the message, even if I manually 'end
    >> program.'
    >> I can only shut down by pressing and holding the power button.
    >>
    >> Any help appreciated.
    >>
    >> Oreally

    >
    > And you've searched your computer for "dll.exe" to see what it's
    > associated with? Is it listed in MSCONFIG?
    >
    > --
    > Peter
     
  9. OREALLY

    OREALLY Flightless Bird

    No sign of Dll.exe in a complete search... nor in msconfig

    no shutdown problem in Safe Mode!

    Oreally



    "Peter" <nospam@nospam.com> wrote in message
    news:hv3bkn$7ri$1@speranza.aioe.org...
    > OREALLY wrote:
    >>
    >> When I shutdown my XP2 computer I get a message that dll.exe is closing.
    >> But it just keeps repeating the message, even if I manually 'end
    >> program.'
    >> I can only shut down by pressing and holding the power button.
    >>
    >> Any help appreciated.
    >>
    >> Oreally

    >
    > And you've searched your computer for "dll.exe" to see what it's
    > associated with? Is it listed in MSCONFIG?
    >
    > --
    > Peter
     
  10. Elmo

    Elmo Flightless Bird

    OREALLY wrote:
    > No sign of Dll.exe in a complete search... nor in msconfig
    >
    > no shutdown problem in Safe Mode!
    >
    > Oreally
    >
    >
    >
    > "Peter" <nospam@nospam.com> wrote in message
    > news:hv3bkn$7ri$1@speranza.aioe.org...
    >> OREALLY wrote:
    >>>
    >>> When I shutdown my XP2 computer I get a message that dll.exe is closing.
    >>> But it just keeps repeating the message, even if I manually 'end
    >>> program.'
    >>> I can only shut down by pressing and holding the power button.
    >>>
    >>> Any help appreciated.
    >>>
    >>> Oreally

    >>
    >> And you've searched your computer for "dll.exe" to see what it's
    >> associated with? Is it listed in MSCONFIG?


    Both Rundll.exe and Rundll32.exe are legitimate Windows programs. Could
    one of those have been the name of the file in the error message? If
    not, maybe you're infected.

    If you have a rootkit, it could use interrupts to prevent your seeing
    its file, dll.exe. Usually the same interrupts would block the error
    message you received too. But maybe this (supposed) malware can't
    handle shutdown sequences seamlessly. A Knoppix Live CD can circumvent
    rootkits, and other malware since the hard drive isn't used except for
    the malware checks. Usually, after running one of these, Malwarebytes
    and a scan by your current a/v software will catch other nasties while
    they're not being overridden by the malware.

    Download this Avira Antivir Rescue System program which will burn a CD
    image to a blank CD. It's updated a few times per day. Insert the CD
    into the damaged machine and let it do a scan of your system. Before
    starting the scan, select "Configuration" and set to repair or rename
    the infected files. Sometimes your machine won't restart after such a
    repair process, so you might want to save needed files to another system
    before using this. If you can't, then you can move the hard drive to
    another machine to copy needed files. You can do that before, or after
    this scan.

    http://www.free-av.com/en/tools/12/avira_antivir_rescue_system.html

    Then run these:

    Malwarebytes© Corporation
    http://www.malwarebytes.org/mbam/program/mbam-setup.exe

    SuperAntispyware
    http://www.superantispyware.com/superantispywarefreevspro.html

    AVG now has a Rescue CD that's free. They also have a free USB download
    that should work on newer systems that can boot from a USB device. Get
    them here:

    http://www.avg.com/us-en/avg-rescue-cd

    You can try some of the CD's mentioned at the following site.
    BitDefender was my favorite, but if the infected machine can't connect
    to the internet to get updates, Avira comes with current virus
    definitions. Also, some of these just won't run on some systems,
    perhaps because there's no drivers available for some system devices,
    motherboard, graphics card, etc. So try a few of these till you find
    one that works:

    Burn BitDefender, or another program listed at the link below, to a CD
    (using a working machine) and test the infected machine with it.
    BitDefender also has a Rootkit checker on the Linux Desktop; run it if
    you think that's the problem:

    http://www.techmixer.com/free-bootable-antivirus-rescue-cds-download-list/

    Download the executable rather than the .iso image, if one is available,
    (though no .exe is available for BitDefender).

    After the scan is run, if you elect to quarantine files, they're
    quarantined to RAM and lost after you reboot. You'll need to copy any
    quarantined files to the hard drive, a thumb drive or elsewhere before
    exiting.

    --

    Joe =o)
     
  11. OREALLY

    OREALLY Flightless Bird

    Both Rundll.exe and Rundll32.exe are legitimate Windows programs. Could
    > one of those have been the name of the file in the error message? If
    > not, maybe you're infected.



    No....it just says dll.exe

    "Elmo" <elmogeek@xxx.invalid> wrote in message
    news:IeydnYk04Pq3TYrRnZ2dnUVZ_vWdnZ2d@insightbb.com...
    > OREALLY wrote:
    >> No sign of Dll.exe in a complete search... nor in msconfig
    >>
    >> no shutdown problem in Safe Mode!
    >>
    >> Oreally
    >>
    >>
    >>
    >> "Peter" <nospam@nospam.com> wrote in message
    >> news:hv3bkn$7ri$1@speranza.aioe.org...
    >>> OREALLY wrote:
    >>>>
    >>>> When I shutdown my XP2 computer I get a message that dll.exe is
    >>>> closing.
    >>>> But it just keeps repeating the message, even if I manually 'end
    >>>> program.'
    >>>> I can only shut down by pressing and holding the power button.
    >>>>
    >>>> Any help appreciated.
    >>>>
    >>>> Oreally
    >>>
    >>> And you've searched your computer for "dll.exe" to see what it's
    >>> associated with? Is it listed in MSCONFIG?

    >
    > >

    > If you have a rootkit, it could use interrupts to prevent your seeing
    > its file, dll.exe. Usually the same interrupts would block the error
    > message you received too. But maybe this (supposed) malware can't
    > handle shutdown sequences seamlessly. A Knoppix Live CD can circumvent
    > rootkits, and other malware since the hard drive isn't used except for
    > the malware checks. Usually, after running one of these, Malwarebytes
    > and a scan by your current a/v software will catch other nasties while
    > they're not being overridden by the malware.
    >
    > Download this Avira Antivir Rescue System program which will burn a CD
    > image to a blank CD. It's updated a few times per day. Insert the CD
    > into the damaged machine and let it do a scan of your system. Before
    > starting the scan, select "Configuration" and set to repair or rename
    > the infected files. Sometimes your machine won't restart after such a
    > repair process, so you might want to save needed files to another system
    > before using this. If you can't, then you can move the hard drive to
    > another machine to copy needed files. You can do that before, or after
    > this scan.
    >
    > http://www.free-av.com/en/tools/12/avira_antivir_rescue_system.html
    >
    > Then run these:
    >
    > Malwarebytes© Corporation
    > http://www.malwarebytes.org/mbam/program/mbam-setup.exe
    >
    > SuperAntispyware
    > http://www.superantispyware.com/superantispywarefreevspro.html
    >
    > AVG now has a Rescue CD that's free. They also have a free USB download
    > that should work on newer systems that can boot from a USB device. Get
    > them here:
    >
    > http://www.avg.com/us-en/avg-rescue-cd
    >
    > You can try some of the CD's mentioned at the following site.
    > BitDefender was my favorite, but if the infected machine can't connect
    > to the internet to get updates, Avira comes with current virus
    > definitions. Also, some of these just won't run on some systems,
    > perhaps because there's no drivers available for some system devices,
    > motherboard, graphics card, etc. So try a few of these till you find
    > one that works:
    >
    > Burn BitDefender, or another program listed at the link below, to a CD
    > (using a working machine) and test the infected machine with it.
    > BitDefender also has a Rootkit checker on the Linux Desktop; run it if
    > you think that's the problem:
    >
    > http://www.techmixer.com/free-bootable-antivirus-rescue-cds-download-list/
    >
    > Download the executable rather than the .iso image, if one is available,
    > (though no .exe is available for BitDefender).
    >
    > After the scan is run, if you elect to quarantine files, they're
    > quarantined to RAM and lost after you reboot. You'll need to copy any
    > quarantined files to the hard drive, a thumb drive or elsewhere before
    > exiting.
    >
    > --
    >
    > Joe =o)
     
  12. Pegasus [MVP]

    Pegasus [MVP] Flightless Bird

    "OREALLY" <oreally@comcast.net> wrote in message
    news:#nrqkhLDLHA.1368@TK2MSFTNGP06.phx.gbl...
    > No sign of Dll.exe in a complete search... nor in msconfig
    >
    > no shutdown problem in Safe Mode!
    >
    > Oreally
    >


    Getting a little closer. Since the problem occurs in Normal Mode only, it is
    likely to be caused by something that loads in Normal Mode but not in Safe
    Mode. It is most likely a residue of some malware/virus infection that your
    virus scanner dealt with. Run msconfig.exe, then selectively untick tasks
    under the Startup tab until you find the culprit. Regardless of what you
    untick, Windows will still start. However, it is best to disconnect your
    machine from the Internet while performing the search.
     

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