1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

XP SP3 desktop using excessive memory

Discussion in 'Windows XP' started by Bob, Feb 4, 2010.

  1. Bob

    Bob Flightless Bird

    I have a Dell Inspiron desktop, XP SP3 has been running great, then my user
    called me, said the system is very slow.

    I went to task manager and saw they were using double the physical memory
    they have, I checked processes --- nothing is using excessive memory.

    When the user went to lunch I ran performace tests to see if paging
    problems, memory leaks --- the system is free from viruses, I got the
    following ---

    memory\available bytes - using 100%
    memory\pages/sec - using 100%
    memory\pool nonpaged bytes - using 100%
    memory\pool\nonpaged allocs - using 100%

    I powered off the system, back on, memory usage way down to normal, I opened
    the software they use - one at a time, waiting a few minutes before opening
    more, wait a few minutes in between - I would not use that much memory. As
    the machine is running a few hours, then all of the physical memory is used.

    Anyone have any suggestions ? my thought was wipe/re-install windows.


    Thanks,
    Bob
     
  2. db

    db Flightless Bird

    my first suggestion is to execute
    a clean boot and observe windows
    performance afterwards.

    another tool you might try
    to use is "process explorer"

    it will give you the details
    of the running processes.

    --

    db·´¯`·...¸><)))º>
    DatabaseBen, Retired Professional
    - Systems Analyst
    - Database Developer
    - Accountancy
    - Veteran of the Armed Forces
    - Microsoft Partner
    - @hotmail.com
    ~~~~~~~~~~"share the nirvana" - dbZen

    >
    >


    "Bob" <Bob@discussions.microsoft.com> wrote in message news:0E6DDAEE-3AEE-4D13-9319-983696C149BC@microsoft.com...
    >
    > I have a Dell Inspiron desktop, XP SP3 has been running great, then my user
    > called me, said the system is very slow.
    >
    > I went to task manager and saw they were using double the physical memory
    > they have, I checked processes --- nothing is using excessive memory.
    >
    > When the user went to lunch I ran performace tests to see if paging
    > problems, memory leaks --- the system is free from viruses, I got the
    > following ---
    >
    > memory\available bytes - using 100%
    > memory\pages/sec - using 100%
    > memory\pool nonpaged bytes - using 100%
    > memory\pool\nonpaged allocs - using 100%
    >
    > I powered off the system, back on, memory usage way down to normal, I opened
    > the software they use - one at a time, waiting a few minutes before opening
    > more, wait a few minutes in between - I would not use that much memory. As
    > the machine is running a few hours, then all of the physical memory is used.
    >
    > Anyone have any suggestions ? my thought was wipe/re-install windows.
    >
    >
    > Thanks,
    > Bob
    >
     
  3. Jose

    Jose Flightless Bird

    On Feb 4, 3:36 pm, Bob <B...@discussions.microsoft.com> wrote:
    > I have a Dell Inspiron desktop, XP SP3 has been running great, then my user
    > called me, said the system is very slow.
    >
    > I went to task manager and saw they were using double the physical memory
    > they have, I checked processes --- nothing is using excessive memory.
    >
    > When the user went to lunch I ran performace tests to see if paging
    > problems, memory leaks --- the system is free from viruses, I got the
    > following ---
    >
    > memory\available bytes - using 100%
    > memory\pages/sec - using 100%
    > memory\pool nonpaged bytes - using 100%
    > memory\pool\nonpaged allocs - using 100%
    >
    > I powered off the system, back on, memory usage way down to normal, I opened
    > the software they use - one at a time, waiting a few minutes before opening
    > more, wait a few minutes in between - I would not use that much memory. As
    > the machine is running a few hours, then all of the physical memory is used.
    >
    > Anyone have any suggestions ? my thought was wipe/re-install windows.
    >
    > Thanks,
    > Bob


    Wiping and reinstalling is an option but sometimes labor intensive and
    time consuming.

    To eliminate questions and guessing, please provide additional
    information about your
    system.

    Click Start, Run and in the box enter:

    msinfo32

    Click OK, and when the System Summary info appears, click Edit, Select
    All, Copy and then paste
    the information back here.

    There will be some personal information (like System Name and User
    Name), and whatever appears to
    be private information to you, just delete it from the pasted
    information.

    Perform some scans for malicious software, then fix any remaining
    issues:

    Download, install, update and do a full scan with these free malware
    detection programs:

    Malwarebytes (MBAM): http://malwarebytes.org/
    SUPERAntiSpyware: (SAS): http://www.superantispyware.com/

    They can be uninstalled later if desired.

    Post a screen shot of your Task Manager and there will be no guessing.

    You cannot post a screenshot here but you can use a free third party
    image hosting WWW site.

    Right click the Taskbar, choose Task Manager and click the Processes
    tab.

    Click View, Select Columns, check the box that says: Virtual Memory
    Size. Expand the
    width of the Task Manager box so you can see all the columns and
    processes.

    Double click a column heading in TM to sort by the column. For
    example,
    sort Task Manager by the CPU column.

    Take a screenshot of what you see and upload the screenshot to one of
    several
    free picture hosting WWW sites.

    When you are done, we will be able to see what you are seeing.

    To create and post a screenshot:

    Press the Print Scrn button to copy your entire screen to the Windows
    clipboard.

    Press Alt Print Scrn to copy just the active window to the Windows
    clipboard.

    Open MS Paint:

    Start, Program Accessories, Paint

    When Paint opens, press CTRL-V to paste the clipboard, save the new
    Paint file
    to your desktop or someplace you can remember. JPG files take up less
    hard
    disk space than BMP files and are just as readable.

    Make as many screenshots as you need. Practice makes perfect. Be
    careful your
    screenshot does not contain any personal information. Practice
    viewing your images
    before you upload them to be sure they are okay.

    Create a free account on some free picture hosting web site. You can
    always remove
    your account later if you want. Here are some free image hosting
    sites:

    http://www.imageshack.us/
    http://photobucket.com/

    Using your free account, upload your screenshot(s) (the JPG or BMP
    files) to the
    site and it will return to you a URL web address (a link) for your new
    image(s)
    that you can paste in a message post, email, etc.

    When you are done, what you post for others to use should look
    something like this:

    http://img163.imageshack.us/img163/6428/taskmanagerr.jpg

    Post that URL web address back here in your response and we can click
    on the
    address and see your screenshot. Post as many as you need - the sites
    are free.
     

Share This Page