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xp home sp2 repair install needs asms file

D

dave w.

Flightless Bird
i have a hp laptop w/xp home sp2. it has a dvd-cd combo drive & woundn't
read cd's. talked with an IT guy. he walked me thru some checks. found auto
start and disk drive ok. said prob. was in os & needed to do a repair
reinstall. inserted original hp's 'operating system cd', restarted machine,
error message came up needs 'asms file'. gave 4 chooses of paths to click on
to get file but none worked. the pop up wind stayed on & can't continue with
repair install. what is prob. & how do i fix it? can i get this file
somewhere?
thanks in advance
dave w.
 
A

Andrew E.

Flightless Bird
Try this link: http://support.microsoft.com/default.aspx/kb/311755?p=1
I guess with a hp xp cd,you'd open recovery console (if you can get to it),
probably type: copy Get the cmd info from kb314058

"dave w." wrote:

> i have a hp laptop w/xp home sp2. it has a dvd-cd combo drive & woundn't
> read cd's. talked with an IT guy. he walked me thru some checks. found auto
> start and disk drive ok. said prob. was in os & needed to do a repair
> reinstall. inserted original hp's 'operating system cd', restarted machine,
> error message came up needs 'asms file'. gave 4 chooses of paths to click on
> to get file but none worked. the pop up wind stayed on & can't continue with
> repair install. what is prob. & how do i fix it? can i get this file
> somewhere?
> thanks in advance
> dave w.
 
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