Xp Blue Screen fatal error c000021a

[alhimself]

hi folks,
need some help i have a blue screen of death? and while i know everyone
gets it and i can google solutions till the end of eternity i actually
know whats wrong already and have a fix. problem is i can boot past the
blue screen to fix it. So i was wondering if someone could help me. I
only have to get in to replace w2_32.dll which i think was deleted by my
anitvirus after an infection( the next time i reboot after running and
healing the virus i got the blue screen and the virus was in the .dll)

Is there any way i can get in through the recovery console? or by
booting from a USB, i dont have the windows disk (dell are real smart
putting that kind of thing on your harddrive when you get a new
computer)and had to boot from a USB (XP on a stick)drive before. Now as
much as Ive booted from a USB before i remember how complicated it was
to make one to begin with. If i have to i will but once booted from the
USB would i be able to acces the XP files on my computer to replace the
.dll, i have it downloaded and all on the computer so only have to unrar
it and move it to my System32! easy! well apart from the blue screen
bit......

Any and all help much appreciated!!

ps i dont have the XP cd but dell computers store a copy of the cd on
the hard dive at Ci386 i was wondering if there is a utility in there
that i could use to replace the files. and if so could it be accessed
from the recovery console? and solve all my problems

 

[PA Bear [MS MVP]]

What anti-virus application or security suite is installed and is your
subscription current? What anti-spyware applications (other than Defender)?
What third-party firewall (if any)?

Has a(another) Norton or McAfee application ever been installed on the
computer (e.g., a free-trial version that came preinstalled when you bought
it)?

0xC000021A: STATUS_SYSTEM_PROCESS_TERMINATED
This occurs when Windows switches into kernel mode and a user-mode
subsystem, such as Winlogon or the Client Server Runtime Subsystem (CSRSS),
is compromised. Security can no longer be guaranteed. Because Win XP can’t
run without Winlogon or CSRSS, this is one of the few situations where the
failure of a user-mode service can cause the system to stop responding. This
Stop message also can occur as a result of malware infestation or when the
computer is restarted after a system administrator has modified permissions
so that the SYSTEM account no longer has adequate permissions to access
system files and folders.
[Source: http://aumha.org/a/stop.htm]

cf. http://msdn.microsoft.com/en-gb/library/ms797159.aspx


alhimself wrote:
> hi folks,
> need some help i have a blue screen of death? and while i know everyone
> gets it and i can google solutions till the end of eternity i actually
> know whats wrong already and have a fix. problem is i can boot past the
> blue screen to fix it. So i was wondering if someone could help me. I
> only have to get in to replace w2_32.dll which i think was deleted by my
> anitvirus after an infection( the next time i reboot after running and
> healing the virus i got the blue screen and the virus was in the .dll)
>
> Is there any way i can get in through the recovery console? or by
> booting from a USB, i dont have the windows disk (dell are real smart
> putting that kind of thing on your harddrive when you get a new
> computer)and had to boot from a USB (XP on a stick)drive before. Now as
> much as Ive booted from a USB before i remember how complicated it was
> to make one to begin with. If i have to i will but once booted from the
> USB would i be able to acces the XP files on my computer to replace the
> dll, i have it downloaded and all on the computer so only have to unrar
> it and move it to my System32! easy! well apart from the blue screen
> bit......
>
> Any and all help much appreciated!!
>
> ps i dont have the XP cd but dell computers store a copy of the cd on
> the hard dive at Ci386 i was wondering if there is a utility in there
> that i could use to replace the files. and if so could it be accessed
> from the recovery console? and solve all my problems

 

[C.Joseph Drayton]

On 1/21/2010 2:29 PM, alhimself wrote:
> hi folks,
> need some help i have a blue screen of death? and while i know everyone
> gets it and i can google solutions till the end of eternity i actually
> know whats wrong already and have a fix. problem is i can boot past the
> blue screen to fix it. So i was wondering if someone could help me. I
> only have to get in to replace w2_32.dll which i think was deleted by my
> anitvirus after an infection( the next time i reboot after running and
> healing the virus i got the blue screen and the virus was in the .dll)
>
> Is there any way i can get in through the recovery console? or by
> booting from a USB, i dont have the windows disk (dell are real smart
> putting that kind of thing on your harddrive when you get a new
> computer)and had to boot from a USB (XP on a stick)drive before. Now as
> much as Ive booted from a USB before i remember how complicated it was
> to make one to begin with. If i have to i will but once booted from the
> USB would i be able to acces the XP files on my computer to replace the
> .dll, i have it downloaded and all on the computer so only have to unrar
> it and move it to my System32! easy! well apart from the blue screen
> bit......
>
> Any and all help much appreciated!!
>
> ps i dont have the XP cd but dell computers store a copy of the cd on
> the hard dive at Ci386 i was wondering if there is a utility in there
> that i could use to replace the files. and if so could it be accessed
> from the recovery console? and solve all my problems
>
>

The easiest solution would be to use something like Hiren's Boot Disk
v9.9 (CD ISO is free and can be found at http://www.hirensbootcd.net/ )
and have it go to Mini WindowsXP from there you can copy or move around
whatever files you need to.

BTW, thanks for the question . . . when I went to find the link for you
I found they have a new version and I am downloading the new version now
<bg>.

Sincerely,
C.Joseph Drayton, Ph.D. AS&T

CSD Computer Services

Web site: http://csdcs.site90.net/
E-mail: c.joseph@csdcs.site90.net