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Word & Excel taking 10 minutes to launch

E

Ed O'Brien

Flightless Bird
Office Small Business 2003 - Windows XP Home

My daughter has asked be to help with her Dell Inspiron laptop, which has
become incredibly slow.

The worst offfender - having cured some of the issues - is MS Word and
Excel. After double clicking a document it takes 9 minutes for Word to come
up and then a further minute for the document to appear. A notice also
shows across the document saying something like 'unable to register and
links from other documents to this document will not work.'

If I launch Word or Excel and open the file from there, all seems okay.

All other applications work fine.

I am at a loss now.

Can anyone help.

(I am also posting this message on the Windows XP newsgroup in case it is an
XP issue)
 
D

db

Flightless Bird
you can test the performance
of word and excel in safe mode.

if they perform better in safe
mode,

then perhaps you will need to
initiate a clean boot for normal
mode.


--
db·´¯`·...¸><)))º>
DatabaseBen, Retired Professional
- Systems Analyst
- Database Developer
- Accountancy
- Veteran of the Armed Forces
- @Hotmail.com
- nntp Postologist
~ "share the nirvana" - dbZen

~~~~~~~~~~~~~~~
>
>


"Ed O'Brien" <edward.j.obrien@deletebtinternet.com> wrote in message
news:60E32AE5-73D6-41C6-8D32-690E0CDC26D1@microsoft.com...
> Office Small Business 2003 - Windows XP Home
>
> My daughter has asked be to help with her Dell Inspiron laptop, which has
> become incredibly slow.
>
> The worst offfender - having cured some of the issues - is MS Word and
> Excel. After double clicking a document it takes 9 minutes for Word to
> come up and then a further minute for the document to appear. A notice
> also shows across the document saying something like 'unable to register
> and links from other documents to this document will not work.'
>
> If I launch Word or Excel and open the file from there, all seems okay.
>
> All other applications work fine.
>
> I am at a loss now.
>
> Can anyone help.
>
> (I am also posting this message on the Windows XP newsgroup in case it is
> an XP issue)
 
E

Ed O'Brien

Flightless Bird
I don't know why I didn't think of it earlier. I loaded RegMechanic (I have
a multi-licence) and sorted it.

Thanks for the input.

Ed


"db" <databaseben@hotmail.com> wrote in message
news:%23%23ge4JWjKHA.3792@TK2MSFTNGP02.phx.gbl...
> you can test the performance
> of word and excel in safe mode.
>
> if they perform better in safe
> mode,
>
> then perhaps you will need to
> initiate a clean boot for normal
> mode.
>
>
> --
> db·´¯`·...¸><)))º>
> DatabaseBen, Retired Professional
> - Systems Analyst
> - Database Developer
> - Accountancy
> - Veteran of the Armed Forces
> - @Hotmail.com
> - nntp Postologist
> ~ "share the nirvana" - dbZen
>
> ~~~~~~~~~~~~~~~
>>
>>

>
> "Ed O'Brien" <edward.j.obrien@deletebtinternet.com> wrote in message
> news:60E32AE5-73D6-41C6-8D32-690E0CDC26D1@microsoft.com...
>> Office Small Business 2003 - Windows XP Home
>>
>> My daughter has asked be to help with her Dell Inspiron laptop, which has
>> become incredibly slow.
>>
>> The worst offfender - having cured some of the issues - is MS Word and
>> Excel. After double clicking a document it takes 9 minutes for Word to
>> come up and then a further minute for the document to appear. A notice
>> also shows across the document saying something like 'unable to register
>> and links from other documents to this document will not work.'
>>
>> If I launch Word or Excel and open the file from there, all seems okay.
>>
>> All other applications work fine.
>>
>> I am at a loss now.
>>
>> Can anyone help.
>>
>> (I am also posting this message on the Windows XP newsgroup in case it is
>> an XP issue)

>
 
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