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Word & Excel taking 10 minutes to launch

Discussion in 'Microsoft Office' started by Ed O'Brien, Jan 4, 2010.

  1. Ed O'Brien

    Ed O'Brien Flightless Bird

    Office Small Business 2003 - Windows XP Home

    My daughter has asked be to help with her Dell Inspiron laptop, which has
    become incredibly slow.

    The worst offfender - having cured some of the issues - is MS Word and
    Excel. After double clicking a document it takes 9 minutes for Word to come
    up and then a further minute for the document to appear. A notice also
    shows across the document saying something like 'unable to register and
    links from other documents to this document will not work.'

    If I launch Word or Excel and open the file from there, all seems okay.

    All other applications work fine.

    I am at a loss now.

    Can anyone help.

    (I am also posting this message on the Windows XP newsgroup in case it is an
    XP issue)
     
  2. db

    db Flightless Bird

    you can test the performance
    of word and excel in safe mode.

    if they perform better in safe
    mode,

    then perhaps you will need to
    initiate a clean boot for normal
    mode.


    --
    db·´¯`·...¸><)))º>
    DatabaseBen, Retired Professional
    - Systems Analyst
    - Database Developer
    - Accountancy
    - Veteran of the Armed Forces
    - @Hotmail.com
    - nntp Postologist
    ~ "share the nirvana" - dbZen

    ~~~~~~~~~~~~~~~
    >
    >


    "Ed O'Brien" <edward.j.obrien@deletebtinternet.com> wrote in message
    news:60E32AE5-73D6-41C6-8D32-690E0CDC26D1@microsoft.com...
    > Office Small Business 2003 - Windows XP Home
    >
    > My daughter has asked be to help with her Dell Inspiron laptop, which has
    > become incredibly slow.
    >
    > The worst offfender - having cured some of the issues - is MS Word and
    > Excel. After double clicking a document it takes 9 minutes for Word to
    > come up and then a further minute for the document to appear. A notice
    > also shows across the document saying something like 'unable to register
    > and links from other documents to this document will not work.'
    >
    > If I launch Word or Excel and open the file from there, all seems okay.
    >
    > All other applications work fine.
    >
    > I am at a loss now.
    >
    > Can anyone help.
    >
    > (I am also posting this message on the Windows XP newsgroup in case it is
    > an XP issue)
     
  3. Ed O'Brien

    Ed O'Brien Flightless Bird

    I don't know why I didn't think of it earlier. I loaded RegMechanic (I have
    a multi-licence) and sorted it.

    Thanks for the input.

    Ed


    "db" <databaseben@hotmail.com> wrote in message
    news:%23%23ge4JWjKHA.3792@TK2MSFTNGP02.phx.gbl...
    > you can test the performance
    > of word and excel in safe mode.
    >
    > if they perform better in safe
    > mode,
    >
    > then perhaps you will need to
    > initiate a clean boot for normal
    > mode.
    >
    >
    > --
    > db·´¯`·...¸><)))º>
    > DatabaseBen, Retired Professional
    > - Systems Analyst
    > - Database Developer
    > - Accountancy
    > - Veteran of the Armed Forces
    > - @Hotmail.com
    > - nntp Postologist
    > ~ "share the nirvana" - dbZen
    >
    > ~~~~~~~~~~~~~~~
    >>
    >>

    >
    > "Ed O'Brien" <edward.j.obrien@deletebtinternet.com> wrote in message
    > news:60E32AE5-73D6-41C6-8D32-690E0CDC26D1@microsoft.com...
    >> Office Small Business 2003 - Windows XP Home
    >>
    >> My daughter has asked be to help with her Dell Inspiron laptop, which has
    >> become incredibly slow.
    >>
    >> The worst offfender - having cured some of the issues - is MS Word and
    >> Excel. After double clicking a document it takes 9 minutes for Word to
    >> come up and then a further minute for the document to appear. A notice
    >> also shows across the document saying something like 'unable to register
    >> and links from other documents to this document will not work.'
    >>
    >> If I launch Word or Excel and open the file from there, all seems okay.
    >>
    >> All other applications work fine.
    >>
    >> I am at a loss now.
    >>
    >> Can anyone help.
    >>
    >> (I am also posting this message on the Windows XP newsgroup in case it is
    >> an XP issue)

    >
     

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