Yes, I tried running it in Safe Mode, and tried to repair it. Everything
works fine in safe mode, but without it, I still have the original problem.
You might be right about the corrupted default template, but I don't know how
to fix it...
I open any Word doc (not in safe mode), try to close it, and get a popup
saying "This file is in use by another application or user
C
Users\Owner\AppData\...Normal.dot).
When I press "OK" it prompts me to Save As, with the default folder being
Templates.
I cancel the Save As, and try to exit the document again. This time I get a
popup saying "Changes have been made that affect the global template, Normal.
Do you want to save those changes?" I click "No". Then the file closes out.
I switched to Avast only to check if maybe there was a virus that MS
Security Essentials couldn't detect. Avast didn't find any viruses either.
Maybe my computer is just going a little senile...
By the way, I appreciate that you respond to my posts, thank you!
~Slava
"Susan Ramlet" wrote:
> It may have, but without knowing every detail of your system, it's hard to
> say.
>
> You need to get either recovery or installation discs from your computer
> vendor, as long as you legally have a license for 2003, then try to repair
> the installation.
>
> Have you tried running Word in Safe Mode? I'm wondering if perhaps you have
> an add-in or a corrupted default template that could be causing issues with
> Word.
>
> Microsoft Security Essentials would be a great program to use--wondering why
> you replaced it with avast (which is also okay).
>
> The worst thing that would happen would be that you need to restore or
> re-install your system to its initial configuration...hopefully you don't
> have to do that, but it wouldn't be the end of the world.
>
> --
> Susan Ramlet
> **please reply to the newsgroup so others may benefit**
>
>
> "Slava" <Slava@discussions.microsoft.com> wrote in message
> news:9052AA27-B64C-4817-9237-DEC4C4D11727@microsoft.com...
> > Hi Susan,
> >
> > I don't have office 2007 Activation Assistant installed. I tried to
> > repair
> > office 2003, but it did not fix the problem. Don't know how to reinstall
> > because the laptop came with the program, I don't have the discs. I have
> > Avast and Malwarebytes indicating there are no viruses. Had Microsoft
> > Security Essentials tell me the same thing before I replaced it with
> > Avast.
> > My problem continues to persist. Any word or outlook document I open will
> > automatically close and then try to reopen a new blank document 1 (a
> > process
> > that takes like 10 minutes). And I cannot close a word/outlook document
> > without the error message that I described in the first post. Is this a
> > glitch in the software? Did uninstalling office 2007 somehow affect my
> > 2003
> > programs? Help!
> >
> > ~Slava
> >
> > "Susan Ramlet" wrote:
> >
> >> Uninstall the Office 2007 Activation Assistant (if it's still installed),
> >> and then reinstall/repair your Office 2003 installation, to see if that
> >> resolves the matter.
> >>
> >> Do you have an up-to-date security suite on your computer? (Antivirus,
> >> anti-malware)
> >>
> >> --
> >> Susan Ramlet
> >> **please reply to the newsgroup so others may benefit**
> >>
> >>
> >> "Slava" <Slava@discussions.microsoft.com> wrote in message
> >> news:2F84261C-FDAE-4300-B676-73CB64445CB8@microsoft.com...
> >> > Hi folks,
> >> >
> >> > Never had a problem with Word 2003 in the 3 years I've had this
> >> > program.
> >> > Suddenly, I have issues.
> >> >
> >> > A few minutes into opening a Word document, or upon attempted close of
> >> > the
> >> > document, I get a popup box with message "Microsoft Office Word has
> >> > stopped
> >> > working. A problem caused the problem to stop working correctly.
> >> > Windows
> >> > will close the program and notify you if a solution is available."
> >> >
> >> > When I close the popup, sometimes a new blank "document 1" opens up
> >> > automatically. This happens with both Word docs and Outlook messages.
> >> >
> >> > Don't know if this is related, but the problem began after I
> >> > uninstalled
> >> > Microsoft Office 2007, and the Office 2007 Compatability Pack. Figured
> >> > I
> >> > didn't need them since I only use the 2003 version.
> >> >
> >> > Help??
> >> >
> >> > ~Slava
> >>
>