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Word 2003 crashing

M

MET

Flightless Bird
When I go to print a document Word 2003 hangs up. The hourglass just keeps
showing but nothing else can be done. I have to hit Ctrl Alt Dlt to shut the
program down and an error message is then sent to Microsoft with no help to
me. Any suggestions for solving this glitch?
--
Self Taught techie...still learning. I appreciate all help and instruction.
 
P

Peter Foldes

Flightless Bird
Met

Try the following. Do a search for normal.dot and replace (rename ) it with
normal.old After try and open Word. Let us know how you made out

--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

"MET" <MT@eeek.cm> wrote in message
news:C3440C62-344F-43E9-A233-CF98EC0CE241@microsoft.com...
> When I go to print a document Word 2003 hangs up. The hourglass just keeps
> showing but nothing else can be done. I have to hit Ctrl Alt Dlt to shut the
> program down and an error message is then sent to Microsoft with no help to
> me. Any suggestions for solving this glitch?
> --
> Self Taught techie...still learning. I appreciate all help and instruction.
 
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