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Word 2003 crashing

Discussion in 'Microsoft Office' started by MET, Feb 1, 2010.

  1. MET

    MET Flightless Bird

    When I go to print a document Word 2003 hangs up. The hourglass just keeps
    showing but nothing else can be done. I have to hit Ctrl Alt Dlt to shut the
    program down and an error message is then sent to Microsoft with no help to
    me. Any suggestions for solving this glitch?
    --
    Self Taught techie...still learning. I appreciate all help and instruction.
     
  2. Peter Foldes

    Peter Foldes Flightless Bird

    Met

    Try the following. Do a search for normal.dot and replace (rename ) it with
    normal.old After try and open Word. Let us know how you made out

    --
    Peter

    Please Reply to Newsgroup for the benefit of others
    Requests for assistance by email can not and will not be acknowledged.

    "MET" <MT@eeek.cm> wrote in message
    news:C3440C62-344F-43E9-A233-CF98EC0CE241@microsoft.com...
    > When I go to print a document Word 2003 hangs up. The hourglass just keeps
    > showing but nothing else can be done. I have to hit Ctrl Alt Dlt to shut the
    > program down and an error message is then sent to Microsoft with no help to
    > me. Any suggestions for solving this glitch?
    > --
    > Self Taught techie...still learning. I appreciate all help and instruction.
     

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