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WinXP Pro - Help and Support Center

Discussion in 'Windows XP' started by AAH, Jul 19, 2010.

  1. AAH

    AAH Flightless Bird

    The contents of INDEX Tab on Help and
    Support Center are not there.
    It is blank and there is only a red X on upper
    left hand corner?
    How can I correct it?
    Any help is appreciated.
     
  2. Shenan Stanley

    Shenan Stanley Flightless Bird

    AAH wrote:
    > The contents of INDEX Tab on Help and
    > Support Center are not there.
    > It is blank and there is only a red X on upper
    > left hand corner?
    > How can I correct it?
    > Any help is appreciated.


    Try:
    http://xphelpandsupport.mvps.org/how_do_i_reinstall_the_windows.htm

    Also - let everyone know your Operating System, Edition and Service Pack
    level along with the architecture (32-bit or 64-bit) of your OS.

    --
    Shenan Stanley
    MS-MVP
    --
    How To Ask Questions The Smart Way
    http://www.catb.org/~esr/faqs/smart-questions.html
     
  3. Shenan Stanley

    Shenan Stanley Flightless Bird

    AAH wrote:
    > The contents of INDEX Tab on Help and
    > Support Center are not there.
    > It is blank and there is only a red X on upper
    > left hand corner?
    > How can I correct it?
    > Any help is appreciated.


    Shenan Stanley wrote:
    > Try:
    > http://xphelpandsupport.mvps.org/how_do_i_reinstall_the_windows.htm
    >
    > Also - let everyone know your Operating System, Edition and Service
    > Pack level along with the architecture (32-bit or 64-bit) of your
    > OS.


    BTW - yes - I saw "WinXP Pro" in the subject. That's still only *part* of
    the story.

    Windows XP Professional Edition with Service Pack _, __-bit.

    More important is 32-bit than 64 in some ways - since we will know the SP
    level if it is 64-bit.

    --
    Shenan Stanley
    MS-MVP
    --
    How To Ask Questions The Smart Way
    http://www.catb.org/~esr/faqs/smart-questions.html
     
  4. PA Bear [MS MVP]

    PA Bear [MS MVP] Flightless Bird

    From your post's headers: Microsoft Outlook Express 6.00.2800.1437

    Check in at http://windowsupdate.microsoft.com & get SP3 and all post-SP3
    updates installed NOW!

    Support for WinXP SP2 ended on 13 July 2010. Computers running WinXP SP2
    "will no longer receive software updates from Windows Update" until SP3 has
    been installed. Extended Support for WinXP SP3 will continue through 08
    April 2014.

    • What does it mean if my version of Windows is no longer supported?
    http://windows.microsoft.com/en-us/windows/help/what-does-end-of-support-mean
    --
    ~Robear Dyer (PA Bear)
    MS MVP-IE, Mail, Security, Windows Client - since 2002


    AAH wrote:
    > The contents of INDEX Tab on Help and
    > Support Center are not there.
    > It is blank and there is only a red X on upper
    > left hand corner?
    > How can I correct it?
    > Any help is appreciated.
     
  5. AAH

    AAH Flightless Bird

    My system is WinXP Pro SPK2
    version 2002 32 bit on Fat 32 format.

    I have gone through the reinstalling process
    of Help and Support Center without any
    problems but it did not correct the fault to
    bring back the Index Tab's actions.

    Any further help please?

    "Shenan Stanley" <newshelper@gmail.com> wrote in message
    news:-OyvnS10JLHA.5668@TK2MSFTNGP04.phx.gbl...
    AAH wrote:
    > The contents of INDEX Tab on Help and
    > Support Center are not there.
    > It is blank and there is only a red X on upper
    > left hand corner?
    > How can I correct it?
    > Any help is appreciated.


    Shenan Stanley wrote:
    > Try:
    > http://xphelpandsupport.mvps.org/how_do_i_reinstall_the_windows.htm
    >
    > Also - let everyone know your Operating System, Edition and Service
    > Pack level along with the architecture (32-bit or 64-bit) of your
    > OS.


    BTW - yes - I saw "WinXP Pro" in the subject. That's still only *part* of
    the story.

    Windows XP Professional Edition with Service Pack _, __-bit.

    More important is 32-bit than 64 in some ways - since we will know the SP
    level if it is 64-bit.

    --
    Shenan Stanley
    MS-MVP
    --
    How To Ask Questions The Smart Way
    http://www.catb.org/~esr/faqs/smart-questions.html
     
  6. Shenan Stanley

    Shenan Stanley Flightless Bird

    AAH wrote:
    > The contents of INDEX Tab on Help and
    > Support Center are not there.
    > It is blank and there is only a red X on upper
    > left hand corner?
    > How can I correct it?
    > Any help is appreciated.


    Shenan Stanley wrote:
    > Try:
    > http://xphelpandsupport.mvps.org/how_do_i_reinstall_the_windows.htm
    >
    > Also - let everyone know your Operating System, Edition and Service
    > Pack level along with the architecture (32-bit or 64-bit) of your
    > OS.


    Shenan Stanley wrote:
    > BTW - yes - I saw "WinXP Pro" in the subject. That's still only
    > *part* of the story.
    >
    > Windows XP Professional Edition with Service Pack _, __-bit.
    >
    > More important is 32-bit than 64 in some ways - since we will know
    > the SP level if it is 64-bit.


    AAH wrote:
    > My system is WinXP Pro SPK2
    > version 2002 32 bit on Fat 32 format.
    >
    > I have gone through the reinstalling process
    > of Help and Support Center without any
    > problems but it did not correct the fault to
    > bring back the Index Tab's actions.
    >
    > Any further help please?


    Sure, try:
    http://windowsxp.mvps.org/helpctrindex.htm

    It's more centered around what you described - but I hoped a reinstall might
    fix it (more completely) and any other issues you might not even know you
    had.

    Now knowing your SP level, the fix suggested ("to fix the problem, upgrade
    to Service Pack 3") makes sense now, but you can try the DLL registration
    first if you want.

    Let everyone know how it goes!

    Oh - addendum - I agree with PA Bear; if you still only have SP2 - you
    should consider going to SP3 ASAP. If you have had trouble in the past -
    I'm sure we can attempt to walk you through it and get past all that.

    --
    Shenan Stanley
    MS-MVP
    --
    How To Ask Questions The Smart Way
    http://www.catb.org/~esr/faqs/smart-questions.html
     

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