I have downgraded a Gateway M2614u laptop from Vista to WinXP. Gateway has Vista drivers for this system on it's site, but no drivers for WinXP. Nevertheless I was able to find WinXP drivers on the net for everything except a "Conexant HD audio soft data fax modem with SmartCP". I have tried a ton of different drivers for this device including the Vista driver from Gateway for this model, and one from Microsoft/Windows Update. None will install correctly - modem doesn't work, yellow exclamation point on device in Device Manager. I conclude that there must be multiple versions of this device (chip), and either there is no WinXP driver for it or I just haven't been able to identify the correct device and driver. Three questions: -I've used Belarc Advisor, Everst and even Linux lspci to try to get specific model and version information on the device, but apparently the information I pick up is not sufficiently specific. Is there a way to get a more exact device ID or something that would enable me to track down the correct driver? -In the past I've used various internet driver download sites in attempts to solve this type of problem, and my experience has been that they're generally useless and sometimes even harmful. Is there such a site or software utility that's really useful? -If I can't find the driver, is there a way to disable the device "completely" in WinXP? Right now every time I boot the system Windows says "new device found" and prompts me to try to install the driver - a cycle I've repeated many times in many different ways, with no luck ever.