1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

WinXP Driver Issue

Discussion in 'Windows XP' started by gus, Feb 18, 2010.

  1. gus

    gus Flightless Bird

    I have downgraded a Gateway M2614u laptop from Vista to WinXP. Gateway
    has Vista drivers for this system on it's site, but no drivers for
    WinXP. Nevertheless
    I was able to find WinXP drivers on the net for everything except a
    "Conexant HD
    audio soft data fax modem with SmartCP". I have tried a ton of
    different drivers
    for this device including the Vista driver from Gateway for this
    model, and one
    from Microsoft/Windows Update. None will install correctly - modem
    doesn't
    work, yellow exclamation point on device in Device Manager.

    I conclude that there must be multiple versions of this device (chip),
    and either
    there is no WinXP driver for it or I just haven't been able to
    identify the correct
    device and driver. Three questions:

    -I've used Belarc Advisor, Everst and even Linux lspci to try to get
    specific
    model and version information on the device, but apparently the
    information
    I pick up is not sufficiently specific. Is there a way to get a more
    exact
    device ID or something that would enable me to track down the correct
    driver?

    -In the past I've used various internet driver download sites in
    attempts
    to solve this type of problem, and my experience has been that
    they're
    generally useless and sometimes even harmful. Is there such a site or
    software utility that's really useful?

    -If I can't find the driver, is there a way to disable the device
    "completely"
    in WinXP? Right now every time I boot the system Windows says "new
    device found" and prompts me to try to install the driver - a cycle
    I've
    repeated many times in many different ways, with no luck ever.
     
  2. SC Tom

    SC Tom Flightless Bird

    "gus" <gus_zernial@yahoo.com> wrote in message
    news:86dd782f-e7cf-4f58-8693-2ea93b68110a@k6g2000prg.googlegroups.com...
    >I have downgraded a Gateway M2614u laptop from Vista to WinXP. Gateway
    > has Vista drivers for this system on it's site, but no drivers for
    > WinXP. Nevertheless
    > I was able to find WinXP drivers on the net for everything except a
    > "Conexant HD
    > audio soft data fax modem with SmartCP". I have tried a ton of
    > different drivers
    > for this device including the Vista driver from Gateway for this
    > model, and one
    > from Microsoft/Windows Update. None will install correctly - modem
    > doesn't
    > work, yellow exclamation point on device in Device Manager.
    >
    > I conclude that there must be multiple versions of this device (chip),
    > and either
    > there is no WinXP driver for it or I just haven't been able to
    > identify the correct
    > device and driver. Three questions:
    >
    > -I've used Belarc Advisor, Everst and even Linux lspci to try to get
    > specific
    > model and version information on the device, but apparently the
    > information
    > I pick up is not sufficiently specific. Is there a way to get a more
    > exact
    > device ID or something that would enable me to track down the correct
    > driver?
    >
    > -In the past I've used various internet driver download sites in
    > attempts
    > to solve this type of problem, and my experience has been that
    > they're
    > generally useless and sometimes even harmful. Is there such a site or
    > software utility that's really useful?
    >
    > -If I can't find the driver, is there a way to disable the device
    > "completely"
    > in WinXP? Right now every time I boot the system Windows says "new
    > device found" and prompts me to try to install the driver - a cycle
    > I've
    > repeated many times in many different ways, with no luck ever.


    Have you tried here http://www.conexant.com/support/md_winxpinfo.html ?
    Does SIW give you any different results?
    http://www.gtopala.com/siw-download.html
    Check in your BIOS and see if the modem is listed; you should be able to
    disable it from there. Or in Device Manager, right-click on the modem
    listing and select 'disable.'
    If you delete it from Device Manager, does it ask for drivers when you
    reboot, or does it just show up with the yellow exclamation point? Or do you
    get the 'new device found' message no matter what?
    --
    SC Tom
     

Share This Page