On Jan 19, 7:10 am, Bob <B...@discussions.microsoft.com> wrote:
> It just sticks on the blue screen going into hibernation or standby when I
> chooseto put it in.
> Any ides would be helpful. Not sue this is the correct thread as wll.
Which blue screen is that - an empty blue screen or does it have some
words on it?
Has it ever worked before and what do you think has changed if it used
To eliminate questions and guessing, please provide additional
information about your system.
Click Start, Run and in the box enter:
Click OK, and when the System Summary info appears, click Edit, Select
All, Copy and then paste the information back here.
There will be some personal information (like System Name and User
Name), and whatever appears to be private information to you, just
delete it from the pasted information.
Perform some scans for malicious software, then fix any remaining
Download, install, update and do a full scan with these free malware
Malwarebytes (MBAM): http://malwarebytes.org/
SUPERAntiSpyware: (SAS): http://www.superantispyware.com/
They can be uninstalled later if desired.