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Windows Update Will Not Update

Discussion in 'Windows XP' started by E-Double, Apr 5, 2010.

  1. E-Double

    E-Double Flightless Bird

    On a Windows XP Home, sp3 machine the Windows Updates will not update or
    complete. It looks like it has been a problem for quite a while as there are
    about 43 critical updates that need to be applied. The Automatic Updates
    looks like it tries to install the updates when rebooting, but they
    apparently fail. When manually running Windows or Microsoft Updates the
    Critical Updates appear to download fine and begin to install, and once in a
    while one will install, but then the process will fail and kick the user out
    of the Update process (without trying the remaining updates).

    We tried to delete and recreate the Windows\Software Distribution folder as
    well as manually try to reinstall Service Pack 3 from the redistributable
    file (ie download the 315 MB WinXP, sp file and install it from the local
    drive). That process also failed and kicks the user out of the process after
    the Inventory process. Some generic Update Failed To Install message appears.

    When looking at the Windows Updates History there does not appear to be any
    failed updates in there, only previously successful updates and a single
    incomplete update. Not sure what else to try at this point.

    TIA for any help or suggestions on this one.

    e.
     
  2. ruic

    ruic Flightless Bird

    There is a file in the Windows directory called windowsupdate.log take a
    look at that file a more descriptive message will be recorded there.


    "E-Double" <EDouble@discussions.microsoft.com> wrote in message
    news:572BBF7D-15BF-4FED-8F4B-49D6A1FA8190@microsoft.com...
    > On a Windows XP Home, sp3 machine the Windows Updates will not update or
    > complete. It looks like it has been a problem for quite a while as there
    > are
    > about 43 critical updates that need to be applied. The Automatic Updates
    > looks like it tries to install the updates when rebooting, but they
    > apparently fail. When manually running Windows or Microsoft Updates the
    > Critical Updates appear to download fine and begin to install, and once in
    > a
    > while one will install, but then the process will fail and kick the user
    > out
    > of the Update process (without trying the remaining updates).
    >
    > We tried to delete and recreate the Windows\Software Distribution folder
    > as
    > well as manually try to reinstall Service Pack 3 from the redistributable
    > file (ie download the 315 MB WinXP, sp file and install it from the local
    > drive). That process also failed and kicks the user out of the process
    > after
    > the Inventory process. Some generic Update Failed To Install message
    > appears.
    >
    > When looking at the Windows Updates History there does not appear to be
    > any
    > failed updates in there, only previously successful updates and a single
    > incomplete update. Not sure what else to try at this point.
    >
    > TIA for any help or suggestions on this one.
    >
    > e.
     
  3. Michael

    Michael Flightless Bird

    "E-Double" <EDouble@discussions.microsoft.com> wrote in message
    news:572BBF7D-15BF-4FED-8F4B-49D6A1FA8190@microsoft.com...
    > On a Windows XP Home, sp3 machine the Windows Updates will not update or
    > complete. It looks like it has been a problem for quite a while as there
    > are
    > about 43 critical updates that need to be applied. The Automatic Updates
    > looks like it tries to install the updates when rebooting, but they
    > apparently fail. When manually running Windows or Microsoft Updates the
    > Critical Updates appear to download fine and begin to install, and once in
    > a
    > while one will install, but then the process will fail and kick the user
    > out
    > of the Update process (without trying the remaining updates).
    >
    > We tried to delete and recreate the Windows\Software Distribution folder
    > as
    > well as manually try to reinstall Service Pack 3 from the redistributable
    > file (ie download the 315 MB WinXP, sp file and install it from the local
    > drive). That process also failed and kicks the user out of the process
    > after
    > the Inventory process. Some generic Update Failed To Install message
    > appears.
    >
    > When looking at the Windows Updates History there does not appear to be
    > any
    > failed updates in there, only previously successful updates and a single
    > incomplete update. Not sure what else to try at this point.
    >
    > TIA for any help or suggestions on this one.


    Post some of the error codes you're getting, or you can wait for the
    resident mind reader to return from India.
    --


    "Don't pick a fight with an old man.
    If he is too old to fight, he'll just kill you."
     
  4. E-Double

    E-Double Flightless Bird

    I was not expecting you to read my mind - we are not getting any error codes.
    The update process just stops. As mentioned, when I look into the Windows
    Updates history there are no errors in there either - just the historical
    ones that installed okay over the years and one recent incomplete one. No
    failures.

    e.



    "Michael" wrote:

    > "E-Double" <EDouble@discussions.microsoft.com> wrote in message
    > news:572BBF7D-15BF-4FED-8F4B-49D6A1FA8190@microsoft.com...
    > > On a Windows XP Home, sp3 machine the Windows Updates will not update or
    > > complete. It looks like it has been a problem for quite a while as there
    > > are
    > > about 43 critical updates that need to be applied. The Automatic Updates
    > > looks like it tries to install the updates when rebooting, but they
    > > apparently fail. When manually running Windows or Microsoft Updates the
    > > Critical Updates appear to download fine and begin to install, and once in
    > > a
    > > while one will install, but then the process will fail and kick the user
    > > out
    > > of the Update process (without trying the remaining updates).
    > >
    > > We tried to delete and recreate the Windows\Software Distribution folder
    > > as
    > > well as manually try to reinstall Service Pack 3 from the redistributable
    > > file (ie download the 315 MB WinXP, sp file and install it from the local
    > > drive). That process also failed and kicks the user out of the process
    > > after
    > > the Inventory process. Some generic Update Failed To Install message
    > > appears.
    > >
    > > When looking at the Windows Updates History there does not appear to be
    > > any
    > > failed updates in there, only previously successful updates and a single
    > > incomplete update. Not sure what else to try at this point.
    > >
    > > TIA for any help or suggestions on this one.

    >
    > Post some of the error codes you're getting, or you can wait for the
    > resident mind reader to return from India.
    > --
    >
    >
    > "Don't pick a fight with an old man.
    > If he is too old to fight, he'll just kill you."
    >
    >
     
  5. E-Double

    E-Double Flightless Bird

    Thanks ruic, I will check that. I was not aware of that file being there as
    I was only checking the Windows Updates History - which did not reveal any
    specific error codes (nor were any revealed during the upgrade process). The
    upgrade process just seems to terminate abrubtly.


    e.

    "ruic" wrote:

    > There is a file in the Windows directory called windowsupdate.log take a
    > look at that file a more descriptive message will be recorded there.
    >
    >
    > "E-Double" <EDouble@discussions.microsoft.com> wrote in message
    > news:572BBF7D-15BF-4FED-8F4B-49D6A1FA8190@microsoft.com...
    > > On a Windows XP Home, sp3 machine the Windows Updates will not update or
    > > complete. It looks like it has been a problem for quite a while as there
    > > are
    > > about 43 critical updates that need to be applied. The Automatic Updates
    > > looks like it tries to install the updates when rebooting, but they
    > > apparently fail. When manually running Windows or Microsoft Updates the
    > > Critical Updates appear to download fine and begin to install, and once in
    > > a
    > > while one will install, but then the process will fail and kick the user
    > > out
    > > of the Update process (without trying the remaining updates).
    > >
    > > We tried to delete and recreate the Windows\Software Distribution folder
    > > as
    > > well as manually try to reinstall Service Pack 3 from the redistributable
    > > file (ie download the 315 MB WinXP, sp file and install it from the local
    > > drive). That process also failed and kicks the user out of the process
    > > after
    > > the Inventory process. Some generic Update Failed To Install message
    > > appears.
    > >
    > > When looking at the Windows Updates History there does not appear to be
    > > any
    > > failed updates in there, only previously successful updates and a single
    > > incomplete update. Not sure what else to try at this point.
    > >
    > > TIA for any help or suggestions on this one.
    > >
    > > e.

    >
    >
    > .
    >
     
  6. PA Bear [MS MVP]

    PA Bear [MS MVP] Flightless Bird

    [crosspost to Windows Update newsgroup]

    What anti-virus application or security suite is installed and is your
    subscription current? What anti-spyware applications (other than Defender)?
    What third-party firewall (if any)?

    Has a(another) Norton or McAfee application ever been installed on the
    computer (e.g., a free-trial version that came preinstalled when you bought
    it)?

    =============
    How to troubleshoot Windows Update, Microsoft Update, and Windows Server
    Update Services installation issues:
    http://support.microsoft.com/kb/906602

    1. See the "Need more help? Tell us what problem you are having" section of
    http://support.microsoft.com/ph/6527

    2. You cannot install some updates or programs
    http://support.microsoft.com/kb/822798

    3a. Check your WindowsUpdate.log (%windir%\WindowsUpdate.log) for errors
    associated with the download/install.

    How to read the WindowsUpdate.log file
    http://support.microsoft.com/kb/902093

    3b. Compare errors to those listed here:
    http://www.bleepingcomputer.com/blogs/mowgreen/index.php?showentry=1122
    and/or go to http://windowsupdate.microsoft.com > click on Help and Support
    link in left pane > Solve problems on your own.
    ================
    How do I reset the Windows Update settings?
    http://support.microsoft.com/kb/971058
    ================
    Windows Update-specific newsgroup:
    news://msnews.microsoft.com/microsoft.public.windowsupdate
    ===========================

    Start a free Windows Update support incident request:
    https://support.microsoft.com/oas/default.aspx?gprid=6527
    --
    ~Robear Dyer (PA Bear)
    MS MVP-IE, Mail, Security, Windows Client - since 2002


    E-Double wrote:
    > On a Windows XP Home, sp3 machine the Windows Updates will not update or
    > complete. It looks like it has been a problem for quite a while as there
    > are about 43 critical updates that need to be applied. The Automatic
    > Updates looks like it tries to install the updates when rebooting, but
    > they
    > apparently fail. When manually running Windows or Microsoft Updates the
    > Critical Updates appear to download fine and begin to install, and once in
    > a
    > while one will install, but then the process will fail and kick the user
    > out
    > of the Update process (without trying the remaining updates).
    >
    > We tried to delete and recreate the Windows\Software Distribution folder
    > as
    > well as manually try to reinstall Service Pack 3 from the redistributable
    > file (ie download the 315 MB WinXP, sp file and install it from the local
    > drive). That process also failed and kicks the user out of the process
    > after the Inventory process. Some generic Update Failed To Install
    > message
    > appears.
    >
    > When looking at the Windows Updates History there does not appear to be
    > any
    > failed updates in there, only previously successful updates and a single
    > incomplete update. Not sure what else to try at this point.
    >
    > TIA for any help or suggestions on this one.
    >
    > e.
     
  7. E-Double

    E-Double Flightless Bird

    Hi, Thanks for the reply. I will check on all of those links. I am not sure
    if Symantec or McAffe were ever installed - McAffe may have came as a demo as
    you said. Originally when the WinUpdates were failing they had AVG Free on
    there. We have since uninstalled AVG and it still failed - so we put Avast
    Free on there. Malwarebytes (and Defender) are/were on there as well. The
    spyware and virus scans seem to come-up clean. We also tried a Windows Error
    Check on the disk, and as mentioned tried re-installing WinXP, sp3 from the
    local drive.

    e.


    "PA Bear [MS MVP]" wrote:

    > [crosspost to Windows Update newsgroup]
    >
    > What anti-virus application or security suite is installed and is your
    > subscription current? What anti-spyware applications (other than Defender)?
    > What third-party firewall (if any)?
    >
    > Has a(another) Norton or McAfee application ever been installed on the
    > computer (e.g., a free-trial version that came preinstalled when you bought
    > it)?
    >
    > =============
    > How to troubleshoot Windows Update, Microsoft Update, and Windows Server
    > Update Services installation issues:
    > http://support.microsoft.com/kb/906602
    >
    > 1. See the "Need more help? Tell us what problem you are having" section of
    > http://support.microsoft.com/ph/6527
    >
    > 2. You cannot install some updates or programs
    > http://support.microsoft.com/kb/822798
    >
    > 3a. Check your WindowsUpdate.log (%windir%\WindowsUpdate.log) for errors
    > associated with the download/install.
    >
    > How to read the WindowsUpdate.log file
    > http://support.microsoft.com/kb/902093
    >
    > 3b. Compare errors to those listed here:
    > http://www.bleepingcomputer.com/blogs/mowgreen/index.php?showentry=1122
    > and/or go to http://windowsupdate.microsoft.com > click on Help and Support
    > link in left pane > Solve problems on your own.
    > ================
    > How do I reset the Windows Update settings?
    > http://support.microsoft.com/kb/971058
    > ================
    > Windows Update-specific newsgroup:
    > news://msnews.microsoft.com/microsoft.public.windowsupdate
    > ===========================
    >
    > Start a free Windows Update support incident request:
    > https://support.microsoft.com/oas/default.aspx?gprid=6527
    > --
    > ~Robear Dyer (PA Bear)
    > MS MVP-IE, Mail, Security, Windows Client - since 2002
    >
    >
    > E-Double wrote:
    > > On a Windows XP Home, sp3 machine the Windows Updates will not update or
    > > complete. It looks like it has been a problem for quite a while as there
    > > are about 43 critical updates that need to be applied. The Automatic
    > > Updates looks like it tries to install the updates when rebooting, but
    > > they
    > > apparently fail. When manually running Windows or Microsoft Updates the
    > > Critical Updates appear to download fine and begin to install, and once in
    > > a
    > > while one will install, but then the process will fail and kick the user
    > > out
    > > of the Update process (without trying the remaining updates).
    > >
    > > We tried to delete and recreate the Windows\Software Distribution folder
    > > as
    > > well as manually try to reinstall Service Pack 3 from the redistributable
    > > file (ie download the 315 MB WinXP, sp file and install it from the local
    > > drive). That process also failed and kicks the user out of the process
    > > after the Inventory process. Some generic Update Failed To Install
    > > message
    > > appears.
    > >
    > > When looking at the Windows Updates History there does not appear to be
    > > any
    > > failed updates in there, only previously successful updates and a single
    > > incomplete update. Not sure what else to try at this point.
    > >
    > > TIA for any help or suggestions on this one.
    > >
    > > e.

    >
    > .
    >
     
  8. PA Bear [MS MVP]

    PA Bear [MS MVP] Flightless Bird

    > Originally when the WinUpdates were failing they had AVG
    > Free on there. We have since uninstalled AVG and it still failed - so we
    > put Avast Free on there.


    Who is "they"? Are you being paid to work on this computer?

    See...

    Can I install Microsoft Security Essentials [or any other
    anti-virus/anti-spyware application] to clean up my already-infected
    computer?
    http://social.answers.microsoft.com/Forums/en-US/msescan/thread/87058857-d181-4019-a723-efd9a49d9275

    That being said...

    Open IE to http://windowsupdate.microsoft.com, select the CUSTOM option &
    scan. Now click on the Update History link in the left-hand menu: What are
    the KB numbers and install dates for the last three (3) update which
    /successfully/ installed (e.g., KB987654 on 12 Dec-09)?


    E-Double wrote:
    > Hi, Thanks for the reply. I will check on all of those links. I am not
    > sure if Symantec or McAffe were ever installed - McAffe may have came as a
    > demo as you said. Originally when the WinUpdates were failing they had
    > AVG
    > Free on there. We have since uninstalled AVG and it still failed - so we
    > put Avast Free on there. Malwarebytes (and Defender) are/were on there as
    > well. The spyware and virus scans seem to come-up clean. We also tried a
    > Windows Error Check on the disk, and as mentioned tried re-installing
    > WinXP, sp3 from the local drive.
    >
    > "PA Bear [MS MVP]" wrote:
    >> [crosspost to Windows Update newsgroup]
    >>
    >> What anti-virus application or security suite is installed and is your
    >> subscription current? What anti-spyware applications (other than
    >> Defender)? What third-party firewall (if any)?
    >>
    >> Has a(another) Norton or McAfee application ever been installed on the
    >> computer (e.g., a free-trial version that came preinstalled when you
    >> bought
    >> it)?
    >>
    >> =============
    >> How to troubleshoot Windows Update, Microsoft Update, and Windows Server
    >> Update Services installation issues:
    >> http://support.microsoft.com/kb/906602
    >>
    >> 1. See the "Need more help? Tell us what problem you are having" section
    >> of
    >> http://support.microsoft.com/ph/6527
    >>
    >> 2. You cannot install some updates or programs
    >> http://support.microsoft.com/kb/822798
    >>
    >> 3a. Check your WindowsUpdate.log (%windir%\WindowsUpdate.log) for errors
    >> associated with the download/install.
    >>
    >> How to read the WindowsUpdate.log file
    >> http://support.microsoft.com/kb/902093
    >>
    >> 3b. Compare errors to those listed here:
    >> http://www.bleepingcomputer.com/blogs/mowgreen/index.php?showentry=1122
    >> and/or go to http://windowsupdate.microsoft.com > click on Help and
    >> Support
    >> link in left pane > Solve problems on your own.
    >> ================
    >> How do I reset the Windows Update settings?
    >> http://support.microsoft.com/kb/971058
    >> ================
    >> Windows Update-specific newsgroup:
    >> news://msnews.microsoft.com/microsoft.public.windowsupdate
    >> ===========================
    >>
    >> Start a free Windows Update support incident request:
    >> https://support.microsoft.com/oas/default.aspx?gprid=6527
    >> --
    >> ~Robear Dyer (PA Bear)
    >> MS MVP-IE, Mail, Security, Windows Client - since 2002
    >>
    >>
    >> E-Double wrote:
    >>> On a Windows XP Home, sp3 machine the Windows Updates will not update or
    >>> complete. It looks like it has been a problem for quite a while as
    >>> there
    >>> are about 43 critical updates that need to be applied. The Automatic
    >>> Updates looks like it tries to install the updates when rebooting, but
    >>> they
    >>> apparently fail. When manually running Windows or Microsoft Updates the
    >>> Critical Updates appear to download fine and begin to install, and once
    >>> in
    >>> a
    >>> while one will install, but then the process will fail and kick the user
    >>> out
    >>> of the Update process (without trying the remaining updates).
    >>>
    >>> We tried to delete and recreate the Windows\Software Distribution folder
    >>> as
    >>> well as manually try to reinstall Service Pack 3 from the
    >>> redistributable
    >>> file (ie download the 315 MB WinXP, sp file and install it from the
    >>> local
    >>> drive). That process also failed and kicks the user out of the process
    >>> after the Inventory process. Some generic Update Failed To Install
    >>> message
    >>> appears.
    >>>
    >>> When looking at the Windows Updates History there does not appear to be
    >>> any
    >>> failed updates in there, only previously successful updates and a single
    >>> incomplete update. Not sure what else to try at this point.
    >>>
    >>> TIA for any help or suggestions on this one.
    >>>
    >>> e.

    >>
    >> .
     
  9. E-Double

    E-Double Flightless Bird

    These suggestions worked great and fixed my problems - thanks ! I did the
    crypto dll unreg and re-reg processes and also a few of the KB articles
    including the link to the MS Fix It - Windows Updates Reset util and all is
    well now. Thanks again, much appreciated !

    e.


    "PA Bear [MS MVP]" wrote:

    > [crosspost to Windows Update newsgroup]
    >
    > What anti-virus application or security suite is installed and is your
    > subscription current? What anti-spyware applications (other than Defender)?
    > What third-party firewall (if any)?
    >
    > Has a(another) Norton or McAfee application ever been installed on the
    > computer (e.g., a free-trial version that came preinstalled when you bought
    > it)?
    >
    > =============
    > How to troubleshoot Windows Update, Microsoft Update, and Windows Server
    > Update Services installation issues:
    > http://support.microsoft.com/kb/906602
    >
    > 1. See the "Need more help? Tell us what problem you are having" section of
    > http://support.microsoft.com/ph/6527
    >
    > 2. You cannot install some updates or programs
    > http://support.microsoft.com/kb/822798
    >
    > 3a. Check your WindowsUpdate.log (%windir%\WindowsUpdate.log) for errors
    > associated with the download/install.
    >
    > How to read the WindowsUpdate.log file
    > http://support.microsoft.com/kb/902093
    >
    > 3b. Compare errors to those listed here:
    > http://www.bleepingcomputer.com/blogs/mowgreen/index.php?showentry=1122
    > and/or go to http://windowsupdate.microsoft.com > click on Help and Support
    > link in left pane > Solve problems on your own.
    > ================
    > How do I reset the Windows Update settings?
    > http://support.microsoft.com/kb/971058
    > ================
    > Windows Update-specific newsgroup:
    > news://msnews.microsoft.com/microsoft.public.windowsupdate
    > ===========================
    >
    > Start a free Windows Update support incident request:
    > https://support.microsoft.com/oas/default.aspx?gprid=6527
    > --
    > ~Robear Dyer (PA Bear)
    > MS MVP-IE, Mail, Security, Windows Client - since 2002
    >
    >
    > E-Double wrote:
    > > On a Windows XP Home, sp3 machine the Windows Updates will not update or
    > > complete. It looks like it has been a problem for quite a while as there
    > > are about 43 critical updates that need to be applied. The Automatic
    > > Updates looks like it tries to install the updates when rebooting, but
    > > they
    > > apparently fail. When manually running Windows or Microsoft Updates the
    > > Critical Updates appear to download fine and begin to install, and once in
    > > a
    > > while one will install, but then the process will fail and kick the user
    > > out
    > > of the Update process (without trying the remaining updates).
    > >
    > > We tried to delete and recreate the Windows\Software Distribution folder
    > > as
    > > well as manually try to reinstall Service Pack 3 from the redistributable
    > > file (ie download the 315 MB WinXP, sp file and install it from the local
    > > drive). That process also failed and kicks the user out of the process
    > > after the Inventory process. Some generic Update Failed To Install
    > > message
    > > appears.
    > >
    > > When looking at the Windows Updates History there does not appear to be
    > > any
    > > failed updates in there, only previously successful updates and a single
    > > incomplete update. Not sure what else to try at this point.
    > >
    > > TIA for any help or suggestions on this one.
    > >
    > > e.

    >
    > .
    >
     
  10. PA Bear [MS MVP]

    PA Bear [MS MVP] Flightless Bird

    You're welcome & thanks very much for your feedback.


    E-Double wrote:
    > These suggestions worked great and fixed my problems - thanks ! I did
    > the
    > crypto dll unreg and re-reg processes and also a few of the KB articles
    > including the link to the MS Fix It - Windows Updates Reset util and all
    > is
    > well now. Thanks again, much appreciated !
    >
    > e.
    >
    >
    > "PA Bear [MS MVP]" wrote:
    >
    >> [crosspost to Windows Update newsgroup]
    >>
    >> What anti-virus application or security suite is installed and is your
    >> subscription current? What anti-spyware applications (other than
    >> Defender)? What third-party firewall (if any)?
    >>
    >> Has a(another) Norton or McAfee application ever been installed on the
    >> computer (e.g., a free-trial version that came preinstalled when you
    >> bought
    >> it)?
    >>
    >> =============
    >> How to troubleshoot Windows Update, Microsoft Update, and Windows Server
    >> Update Services installation issues:
    >> http://support.microsoft.com/kb/906602
    >>
    >> 1. See the "Need more help? Tell us what problem you are having" section
    >> of
    >> http://support.microsoft.com/ph/6527
    >>
    >> 2. You cannot install some updates or programs
    >> http://support.microsoft.com/kb/822798
    >>
    >> 3a. Check your WindowsUpdate.log (%windir%\WindowsUpdate.log) for errors
    >> associated with the download/install.
    >>
    >> How to read the WindowsUpdate.log file
    >> http://support.microsoft.com/kb/902093
    >>
    >> 3b. Compare errors to those listed here:
    >> http://www.bleepingcomputer.com/blogs/mowgreen/index.php?showentry=1122
    >> and/or go to http://windowsupdate.microsoft.com > click on Help and
    >> Support
    >> link in left pane > Solve problems on your own.
    >> ================
    >> How do I reset the Windows Update settings?
    >> http://support.microsoft.com/kb/971058
    >> ================
    >> Windows Update-specific newsgroup:
    >> news://msnews.microsoft.com/microsoft.public.windowsupdate
    >> ===========================
    >>
    >> Start a free Windows Update support incident request:
    >> https://support.microsoft.com/oas/default.aspx?gprid=6527
    >> --
    >> ~Robear Dyer (PA Bear)
    >> MS MVP-IE, Mail, Security, Windows Client - since 2002
    >>
    >>
    >> E-Double wrote:
    >>> On a Windows XP Home, sp3 machine the Windows Updates will not update or
    >>> complete. It looks like it has been a problem for quite a while as
    >>> there
    >>> are about 43 critical updates that need to be applied. The Automatic
    >>> Updates looks like it tries to install the updates when rebooting, but
    >>> they
    >>> apparently fail. When manually running Windows or Microsoft Updates the
    >>> Critical Updates appear to download fine and begin to install, and once
    >>> in
    >>> a
    >>> while one will install, but then the process will fail and kick the user
    >>> out
    >>> of the Update process (without trying the remaining updates).
    >>>
    >>> We tried to delete and recreate the Windows\Software Distribution folder
    >>> as
    >>> well as manually try to reinstall Service Pack 3 from the
    >>> redistributable
    >>> file (ie download the 315 MB WinXP, sp file and install it from the
    >>> local
    >>> drive). That process also failed and kicks the user out of the process
    >>> after the Inventory process. Some generic Update Failed To Install
    >>> message
    >>> appears.
    >>>
    >>> When looking at the Windows Updates History there does not appear to be
    >>> any
    >>> failed updates in there, only previously successful updates and a single
    >>> incomplete update. Not sure what else to try at this point.
    >>>
    >>> TIA for any help or suggestions on this one.
    >>>
    >>> e.

    >>
    >> .
     

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