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Windows Security Center/Antivirus Problem

Discussion in 'Windows XP' started by sharonf, Jan 12, 2010.

  1. sharonf

    sharonf Flightless Bird

    For the past couple of days Windows Security Center has been sending
    pop-up alerts on my husband's computer saying that his Virus Protection
    is out of date. It is NOT out of date. The antivirus program (Ca
    antivirus) shows the last product update as today. A virus scan comes up
    clean. So does a spyware scan (Ad-Aware and Malwarebytes). Any ideas?
     
  2. Rich Barry

    Rich Barry Flightless Bird

    Sharon, WSC may not recognize your Antivirus program. I use Comodo and I
    have the same problem. What I did was to go to
    Control Panel>Security Center>Lt column - Change way Security Center
    alerts me- Uncheck Antivirus.
    "sharonf" <me7@privacy.net> wrote in message
    news:4b4cc12a$0$29321$8f2e0ebb@news.shared-secrets.com...
    > For the past couple of days Windows Security Center has been sending
    > pop-up alerts on my husband's computer saying that his Virus Protection is
    > out of date. It is NOT out of date. The antivirus program (Ca antivirus)
    > shows the last product update as today. A virus scan comes up clean. So
    > does a spyware scan (Ad-Aware and Malwarebytes). Any ideas?
     
  3. MowGreen

    MowGreen Flightless Bird

    sharonf wrote:

    > For the past couple of days Windows Security Center has been sending
    > pop-up alerts on my husband's computer saying that his Virus Protection
    > is out of date. It is NOT out of date. The antivirus program (Ca
    > antivirus) shows the last product update as today. A virus scan comes up
    > clean. So does a spyware scan (Ad-Aware and Malwarebytes). Any ideas?



    See: Security Center Not Reporting Anti-Virus or Firewall Status Correctly
    http://www.winhelponline.com/blog/s...ting-anti-virus-or-firewall-status-correctly/


    MowGreen
    ===============
    *-343-* FDNY
    Never Forgotten
    ===============

    banthecheck.com
    "Security updates should *never* have *non-security content* prechecked"
     
  4. MowGreen

    MowGreen Flightless Bird

    sharonf wrote:

    > For the past couple of days Windows Security Center has been sending
    > pop-up alerts on my husband's computer saying that his Virus Protection
    > is out of date. It is NOT out of date. The antivirus program (Ca
    > antivirus) shows the last product update as today. A virus scan comes up
    > clean. So does a spyware scan (Ad-Aware and Malwarebytes). Any ideas?


    This is the link for XP, Sharon. My previous post contained the link for
    Vista/Win7. Sorry about that:

    Rebuilding the WMI Repository
    http://windowsxp.mvps.org/repairwmi.htm


    MowGreen
    ===============
    *-343-* FDNY
    Never Forgotten
    ===============

    banthecheck.com
    "Security updates should *never* have *non-security content* prechecked"
     
  5. Elmo

    Elmo Flightless Bird

    sharonf wrote:
    > For the past couple of days Windows Security Center has been sending
    > pop-up alerts on my husband's computer saying that his Virus Protection
    > is out-of-date. It is NOT out-of-date. The antivirus program (Ca
    > antivirus) shows the last product update as today. A virus scan comes up
    > clean. So does a spyware scan (Ad-Aware and Malwarebytes). Any ideas?


    Check the date on his system.. if it has the wrong date, that can cause
    that error.

    --
    Joe =o)
     
  6. PA Bear [MS MVP]

    PA Bear [MS MVP] Flightless Bird

    What did CA Support have to say when you asked them about it?

    Has his CA subscription ever expired?

    Has a Norton or McAfee application ever been installed on the computer
    (e.g., a free-trial version that came preinstalled when you bought it)?
    --
    ~Robear Dyer (PA Bear)
    MS MVP-IE, Mail, Security, Windows Client - since 2002
    www.banthecheck.com

    sharonf wrote:
    > For the past couple of days Windows Security Center has been sending
    > pop-up alerts on my husband's computer saying that his Virus Protection
    > is out of date. It is NOT out of date. The antivirus program (Ca
    > antivirus) shows the last product update as today. A virus scan comes up
    > clean. So does a spyware scan (Ad-Aware and Malwarebytes). Any ideas?
     
  7. sharonf

    sharonf Flightless Bird

    PA Bear [MS MVP] wrote:
    >
    > What did CA Support have to say when you asked them about it?
    >
    > Has his CA subscription ever expired?
    >
    > Has a Norton or McAfee application ever been installed on the computer
    > (e.g., a free-trial version that came preinstalled when you bought it)?


    No reply yet back from CA. His CA subscription has not expired. Also
    no Norton or McAfee have ever been installed in his computer. He has had
    this computer for a few years now and no changes have been made to his
    virus program....other than updating to a new version. No version
    updating has been made for quite some time.
     
  8. PA Bear [MS MVP]

    PA Bear [MS MVP] Flightless Bird

    sharonf wrote:
    > PA Bear [MS MVP] wrote:
    >> What did CA Support have to say when you asked them about it?
    >>
    >> Has his CA subscription ever expired?
    >>
    >> Has a Norton or McAfee application ever been installed on the computer
    >> (e.g., a free-trial version that came preinstalled when you bought it)?

    >
    > No reply yet back from CA. His CA subscription has not expired. Also
    > no Norton or McAfee have ever been installed in his computer. He has had
    > this computer for a few years now and no changes have been made to his
    > virus program....other than updating to a new version. No version
    > updating has been made for quite some time.


    [To keep track of things, it helps immensely if you quote all of the
    previous message(s) in your replies to the newsgroup. Thank you.]

    HOW TO Rebuild the Window Management Instrumentation Repository (WinXP)
    http://windowsxp.mvps.org/repairwmi.htm

    BONUSTip: Setting up Outlook Express to access Microsoft newsgroups
    http://www.michaelstevenstech.com/outlookexpressnewreader.htm
     

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