Windows remote assistance

[joelpeyton]

Why is it when I am given an invitation to help someone and I click on the
ticket that it is unable to establish the connection

 

[Nil]

On 06 Sep 2010, =?Utf-8?B?am9lbHBleXRvbg==?=
<joelpeyton@discussions.microsoft.com> wrote in
microsoft.public.windowsxp.general:

> Why is it when I am given an invitation to help someone and I
> click on the ticket that it is unable to establish the connection

They turned their computer off.

Somebody's firewall blocked it.

Sunspots.

A bunny rabbit chewed through their data line.

Wrong password.

God disapproves

Jesus disapproves.

Allah disapproves.

Muhammad disapproves.

http://support.microsoft.com/kb/555375

http://technet.microsoft.com/en-us/library/bb457004.aspx

 

[VanguardLH]

joelpeyton wrote:

> Why is it when I am given an invitation to help someone and I click on the
> ticket that it is unable to establish the connection

So did they punch a hole (an exception or rule) through their software
or router firewalls?

http://www.google.com/search?q=site:support.microsoft.com++"remote+assistance"++port++firewall