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windows media player 11

J

jinxx

Flightless Bird
--
My question when I try to copy music, gives a error code C00D11DO for this
problem click here (below)
CLICK ON this link to upgrade my DRM file, when i get to site the upgrade
button cannot be clicked.
thankyou for your time
I cant explain very well, im sorry!
 
J

Jerry

Flightless Bird
A Google search on the error code provides a multitude of
answers/suggestions.

"jinxx" <jinxx@discussions.microsoft.com> wrote in message
news:33A03F58-E001-482A-9B25-0618DDF0D8AF@microsoft.com...
>
> --
> My question when I try to copy music, gives a error code C00D11DO for this
> problem click here (below)
> CLICK ON this link to upgrade my DRM file, when i get to site the
> upgrade
> button cannot be clicked.
> thankyou for your time
> I cant explain very well, im sorry!
 
N

Neil Smith [MVP Digital Media]

Flightless Bird
On Thu, 25 Mar 2010 17:35:01 -0700, jinxx
<jinxx@discussions.microsoft.com> wrote:


>My question when I try to copy music, gives a error code C00D11DO for this
>problem click here (below)
>CLICK ON this link to upgrade my DRM file, when i get to site the upgrade
>button cannot be clicked.
> thankyou for your time
>I cant explain very well, im sorry!


Try the instructions listed on this support page :
http://support.microsoft.com/kb/891664/en-us

Then, re-try the update process on the Indivsite :
http://drmlicense.one.microsoft.com/Indivsite/en/indivit.asp

When donig the individualisation, make sure to close all web browsers
and media player, then start just one instance of Internet Explorer
browser (not Firefox, Opera or Safari where this doesn't work) and try
clicking the Upgrade button again

HTH
Cheers - Neil
------------------------------------------------
Digital Media MVP : 2004-2010
http://mvp.support.microsoft.com/mvpfaqs
 
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