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windows installer 3.0

Discussion in 'Windows XP' started by Cyber12, Aug 9, 2010.

  1. Cyber12

    Cyber12 Flightless Bird

    My computer is OS Windows XP PRO, SP3.
    I attempted to upgrade my security suite CA2007 to CA ISS 2010 and I was
    only able to partially install it.
    A windows installer message kept popping up asking to install a file from a
    temp folder and showing the Source List product code.
    I used regedit to look up the code and it belongs to a "AMRT.msi". Looking
    for this file on the Web; I think it could possibly be malware. It is not
    doing anything-I think-it is just there in the registry.
    This pop up message from Windows Installer is preventing me from installing
    AntiVirus software on my computer.(I only have a Firewall and Windows
    Defender)
    My question is this:
    Can I safely delete the product subkey CodeFolder with all its three
    subfolders: SourceList, Media and Net as a solution to reinstall the CA
    software?
    Or is there a standard solution to address this kind of Windows Installation
    error?
    Please reply help, and, if more information is needed please explain. Thanks
     
  2. PA Bear [MS MVP]

    PA Bear [MS MVP] Flightless Bird

    When did your CA2007 subscription expire?

    Cyber12 wrote:
    > My computer is OS Windows XP PRO, SP3.
    > I attempted to upgrade my security suite CA2007 to CA ISS 2010 and I was
    > only able to partially install it.
    > A windows installer message kept popping up asking to install a file from
    > a
    > temp folder and showing the Source List product code.
    > I used regedit to look up the code and it belongs to a "AMRT.msi". Looking
    > for this file on the Web; I think it could possibly be malware. It is not
    > doing anything-I think-it is just there in the registry.
    > This pop up message from Windows Installer is preventing me from
    > installing
    > AntiVirus software on my computer.(I only have a Firewall and Windows
    > Defender)
    > My question is this:
    > Can I safely delete the product subkey CodeFolder with all its three
    > subfolders: SourceList, Media and Net as a solution to reinstall the CA
    > software?
    > Or is there a standard solution to address this kind of Windows
    > Installation
    > error?
    > Please reply help, and, if more information is needed please explain.
    > Thanks
     

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