• Welcome to Tux Reports: Where Penguins Fly. We hope you find the topics varied, interesting, and worthy of your time. Please become a member and join in the discussions.

Windows cannot connect to the internet using HTTP, HTTPs, or FTP

N

Nemster

Flightless Bird
I am aware that this has some thing to do with firewall settings, but I have
no clue where to go from there. I am not very techno-savvy so please use
layman's terms.
The error message states:
windows cannot connect to the internet using HTTP, HTTPs, or FTP. This is
probably caused by firewall settings on this computer.
Check firewall settings for the HTTP port (80), HTTPS port (443) and FTP
port (21)

My internet service is DSL through AT&T the router is a 2wire 2701HG-s
Windows firewall settings show all HTTP, HTTPs and FTP enabled.

not sure where to go next
 
B

Bert Hyman

Flightless Bird
In news:F12F111D-5B39-41A7-8743-56816C217669@microsoft.com
=?Utf-8?B?TmVtc3Rlcg==?= <Nemster@discussions.microsoft.com> wrote:

> I am aware that this has some thing to do with firewall settings, but
> I have no clue where to go from there. I am not very techno-savvy so
> please use layman's terms.
> The error message states:
> windows cannot connect to the internet using HTTP, HTTPs, or FTP. This
> is probably caused by firewall settings on this computer.
> Check firewall settings for the HTTP port (80), HTTPS port (443) and
> FTP port (21)


Where does that error message come from?

If you open a command window, can you ping other hosts, like this:

ping www.ibm.com

Do DNS lookups work, like this:

nslookup www.ibm.com

That will give you some clue if you even have a working connection of
any sort.

>
> My internet service is DSL through AT&T the router is a 2wire
> 2701HG-s Windows firewall settings show all HTTP, HTTPs and FTP
> enabled.
>
> not sure where to go next


Call customer service at AT&T; theoretically, that's part of what you're
paying them for :)

--
Bert Hyman St. Paul, MN bert@iphouse.com
 
M

Mike S

Flightless Bird
Re: Windows cannot connect to the internet using HTTP, HTTPs, orFTP

On 9/4/2010 4:10 PM, Nemster wrote:
> I am aware that this has some thing to do with firewall settings, but I have
> no clue where to go from there. I am not very techno-savvy so please use
> layman's terms.
> The error message states:
> windows cannot connect to the internet using HTTP, HTTPs, or FTP. This is
> probably caused by firewall settings on this computer.
> Check firewall settings for the HTTP port (80), HTTPS port (443) and FTP
> port (21)
>
> My internet service is DSL through AT&T the router is a 2wire 2701HG-s
> Windows firewall settings show all HTTP, HTTPs and FTP enabled.
>
> not sure where to go next


Please try this:

click Start > Run type "cmd" without the quotes in the text box, and
click the OK button.

type "ipconfig /all > c:/ipconfig.txt" without the quotes and click the
Enter key.

Now copy the contents of the c:/ipconfig.txt file and post them here.

Mike
 
M

mm

Flightless Bird
On 04 Sep 2010 23:30:49 GMT, Bert Hyman <bert@iphouse.com> wrote:

>In news:F12F111D-5B39-41A7-8743-56816C217669@microsoft.com
>=?Utf-8?B?TmVtc3Rlcg==?= <Nemster@discussions.microsoft.com> wrote:
>
>> I am aware that this has some thing to do with firewall settings, but
>> I have no clue where to go from there. I am not very techno-savvy so
>> please use layman's terms.
>> The error message states:
>> windows cannot connect to the internet using HTTP, HTTPs, or FTP. This
>> is probably caused by firewall settings on this computer.
>> Check firewall settings for the HTTP port (80), HTTPS port (443) and
>> FTP port (21)

>
>Where does that error message come from?


I'm guessing it came from IE, after IE coudln't get a webpage, and
then IE offered to test his connection. I say this because that would
match my ex-gf's problem as I report in "Follow-up and still need help
on ex-gf's virus!" three threads later than this. She gets the very
same message, verbatim.

Also yesterday's thread, on 9/3, called "Is there some built-in MS
anti-virus scanner" because a fraudulent "webpage" that FF showed said
she should scan for viruses. The OP might want to read either of
these threads, started by mm .

And I can't reproduce this at my house because my computer is working,
and she's asleep now, but I recall that the warning message webpage
gave other options and when I clicked on oen of them, it tested the
connection and reported that it could do FTP and HTTPS, but not HTTP.

If I could have remembered an FTP or HTTPS site, I would have tested
this.

The upshot is, it seems, that she has some sort of virus.

>If you open a command window, can you ping other hosts, like this:
>
>ping www.ibm.com


We didn't try pinging.

>Do DNS lookups work, like this:
>
>nslookup www.ibm.com


Of course, he may or may not have the problem exgf has.

>That will give you some clue if you even have a working connection of
>any sort.
>
>>
>> My internet service is DSL through AT&T the router is a 2wire
>> 2701HG-s Windows firewall settings show all HTTP, HTTPs and FTP
>> enabled.


How does it show that????? I look at my Windows firewall in XP (and I
looked at hers too) and there are 3 tabs, General, Exceptions, and
Advanced, and none say anything about any of your 3 protocols, Http,
etc.
>
>> not sure where to go next

>
>Call customer service at AT&T; theoretically, that's part of what you're
>paying them for :)
 
P

PA Bear [MS MVP]

Flightless Bird
Is WinXP SP3 installed?

What anti-virus application or security suite is installed and is your
subscription current? What anti-spyware applications (other than Defender)?
What third-party firewall (if any)?

Has a(nother) Norton or McAfee application ever been installed on the
computer?

Did a Norton or McAfee free-trial come preinstalled on the computer when you
bought it? (Doesn't matter if you never used or Activated it.)


Nemster wrote:
> I am aware that this has some thing to do with firewall settings, but I
> have
> no clue where to go from there. I am not very techno-savvy so please use
> layman's terms.
> The error message states:
> windows cannot connect to the internet using HTTP, HTTPs, or FTP. This is
> probably caused by firewall settings on this computer.
> Check firewall settings for the HTTP port (80), HTTPS port (443) and FTP
> port (21)
>
> My internet service is DSL through AT&T the router is a 2wire 2701HG-s
> Windows firewall settings show all HTTP, HTTPs and FTP enabled.
>
> not sure where to go next
 
M

mm

Flightless Bird
On Sat, 4 Sep 2010 16:10:06 -0700, Nemster
<Nemster@discussions.microsoft.com> wrote:

>
>My internet service is DSL through AT&T the router is a 2wire 2701HG-s
>Windows firewall settings show all HTTP, HTTPs and FTP enabled.


How does it show that????? I look at my Windows firewall settings in
XP (and I looked at my friend's, too) and there are 3 tabs, General,
Exceptions, and Advanced, and none say anything about any of your 3
protocols, HTTP, HTTPS, or FTP.

None of the sub-boxes say anything about them either except the first
Settings button on the Advanced Tab, but the purpose of that screen,
is it not?, is to set exceptions for an individual connection within a
Network connection. Or are you saying that checking HTTP, HTTPS and
FTP (in the Services tab of the Advanced Settings box, from the
topmost Settings button of the Advanced Tab of Windows Firewall)
enables something that isn't enabled before?

I only have Teredo, whatever that is, checked, nothing else, and I can
do HTTP etc. fine. But if this would help my friend, I'm
interested!
 
Top