On 04 Sep 2010 23
0:49 GMT, Bert Hyman <bert@iphouse.com> wrote:
>In news:F12F111D-5B39-41A7-8743-56816C217669@microsoft.com
>=?Utf-8?B?TmVtc3Rlcg==?= <Nemster@discussions.microsoft.com> wrote:
>
>> I am aware that this has some thing to do with firewall settings, but
>> I have no clue where to go from there. I am not very techno-savvy so
>> please use layman's terms.
>> The error message states:
>> windows cannot connect to the internet using HTTP, HTTPs, or FTP. This
>> is probably caused by firewall settings on this computer.
>> Check firewall settings for the HTTP port (80), HTTPS port (443) and
>> FTP port (21)
>
>Where does that error message come from?
I'm guessing it came from IE, after IE coudln't get a webpage, and
then IE offered to test his connection. I say this because that would
match my ex-gf's problem as I report in "Follow-up and still need help
on ex-gf's virus!" three threads later than this. She gets the very
same message, verbatim.
Also yesterday's thread, on 9/3, called "Is there some built-in MS
anti-virus scanner" because a fraudulent "webpage" that FF showed said
she should scan for viruses. The OP might want to read either of
these threads, started by mm .
And I can't reproduce this at my house because my computer is working,
and she's asleep now, but I recall that the warning message webpage
gave other options and when I clicked on oen of them, it tested the
connection and reported that it could do FTP and HTTPS, but not HTTP.
If I could have remembered an FTP or HTTPS site, I would have tested
this.
The upshot is, it seems, that she has some sort of virus.
>If you open a command window, can you ping other hosts, like this:
>
>ping www.ibm.com
We didn't try pinging.
>Do DNS lookups work, like this:
>
>nslookup www.ibm.com
Of course, he may or may not have the problem exgf has.
>That will give you some clue if you even have a working connection of
>any sort.
>
>>
>> My internet service is DSL through AT&T the router is a 2wire
>> 2701HG-s Windows firewall settings show all HTTP, HTTPs and FTP
>> enabled.
How does it show that????? I look at my Windows firewall in XP (and I
looked at hers too) and there are 3 tabs, General, Exceptions, and
Advanced, and none say anything about any of your 3 protocols, Http,
etc.
>
>> not sure where to go next
>
>Call customer service at AT&T; theoretically, that's part of what you're
>paying them for