You're welcome JD, however, please see my subsequent post.
After a lot of searching, I was so pleased to find an example of the problem
you described that I got a bit in front of myself.
The hotfix was issued very quickly when the problem was discovered. This was
late 2008. I don't think that you need to use it now as it has been
incorporated within later updates.
As far as I know, even though Office SP3 was responsible for your particular
(and several other) issues, MS did not (will not) alter the original file.
They rely on post-SP3 updates.
I think all you need to do is install SP3 and reboot, then check for further
updates. Obviously, these updates can only be offered if SP3 is detected on
your machine in the first place.
As you are not using MS Updates at the moment, the best thing to do after
installing SP3, is open Word and click on Help in the menu (wait a few
seconds for the options to expand) and then click "Check for updates....".
Hopefully this will solve your problem and you wont have to worry about
using MS, as opposed to Windows Updates in the future.
"JD" <erehwon@example.com> wrote in message
news:u99lcKklKHA.2316@TK2MSFTNGP06.phx.gbl...
> Wow! As I said earlier, after being burned several times by SP3 I had
> decided to just permanently avoid it. Now I see that many others have been
> through the same grief. When I was originally researching this, no one in
> the Word newsgroups could offer any help. No doubt had I kept at it I
> would have learned about the "hotfix." Your help is very much appreciated.
> "Smirnoff" <someone@nospam.invalid> wrote in message
> news:%23B7Nv2clKHA.2680@TK2MSFTNGP04.phx.gbl...
>> This may be of some help, seen at:
>>
>> http://getsatisfaction.com/microsoft/topics/scrolling_up_does_not_work_right_lines_repeat
>>
>> "The scrolling problem is solved! Finally Microsoft acknowledged that the
>> problem is caused by a security update in Service Pack 3 (SP3). If you
>> don’t have SP3, I discovered it also in Word Security Update KB954464.
>> As of October 28, 2008 you can now ask for a hotfix that will solve the
>> problem: http://support.microsoft.com/default....
>> For information about hotfix installing see:
>> http://blogs.msdn.com/dougste/archive...
>> Microsoft will ask for your email address and send you the hotfix in a
>> zip-file. I did this and immediately received the hotfix without charges.
>> After unzipping it I ended up with a file called Winword."
>>
>> And:
>>
>> "I installed the hotfix and it works! No more scrolling problems and
>> nothing changed in my settings."
>>
>> Remember, this hotfix is for use AFTER you have installed SP3:
>>
>> http://support.microsoft.com/default.aspx/kb/957706/
>>
>>
>> "JD" <erehwon@example.com> wrote in message
>> news:uGgeUublKHA.3128@TK2MSFTNGP02.phx.gbl...
>>> Your advice is well taken. I have, in fact, gotten a number of
>>> suggestions from the Word newsgroup. Nothing seems to correct the
>>> problem other than avoiding SP3. Perhaps I'll try again.
>>> What I meant was that when I scroll rapidly through a long document, the
>>> text becomes garbled, with two or three lines atop each other, the
>>> cursor out in the far right of the page. When I change the view, the
>>> text corrects itself. This does not happen when I run Word without
>>> Service Pack 3. Strange.
>>> "Smirnoff" <someone@nospam.invalid> wrote in message
>>> news:uJiRB5ZlKHA.3476@TK2MSFTNGP06.phx.gbl...
>>>> As Gord Dibben points out, if you use MS Updates, you can still select
>>>> which updates you want to install if you have the "Notify" setting.
>>>>
>>>> PA bear's post explains that WLM updates are not offered in Windows
>>>> Update.
>>>>
>>>> However, I think you should address the problem you are having with
>>>> Office/Word SP3.
>>>>
>>>> I'm not too sure what you mean by "The scroll function got ahead of the
>>>> text, which became garbled" but there is obviously a problem.
>>>>
>>>> Perhaps if you try an NG such as microsoft.public.officeupdates you may
>>>> find the solution. Or, search for problems with Word after installing
>>>> SP3.
>>>>
>>>> I'm sure the posters in this group will advise on the best NG to
>>>> resolve this.
>>>>
>>>> It seems to me that you are causing yourself more hassle by avoiding
>>>> the main issue.
>>>>
>>>> "JD" <erehwon@example.com> wrote in message
>>>> newsOL5qUWlKHA.5040@TK2MSFTNGP06.phx.gbl...
>>>>> On several occasions I have installed Word 2003 Service Pack 3 and
>>>>> each time I had a problem with Word. The scroll function got ahead of
>>>>> the text, which became garbled. Uninstalling Word, reinstalling it,
>>>>> and applying only SP2 avoided the problem. I don't want to install SP3
>>>>> again. That's why I don't want it to appear in the Update list.
>>>>> "Smirnoff" <someone@nospam.invalid> wrote in message
>>>>> news:eLXOFjPlKHA.6096@TK2MSFTNGP02.phx.gbl...
>>>>>>
>>>>>> "Smirnoff" <someone@nospam.invalid> wrote in message
>>>>>> newsoNMXPPlKHA.2780@TK2MSFTNGP05.phx.gbl...
>>>>>>>
>>>>>>> "JD" <erehwon@example.com> wrote in message
>>>>>>> news:#S2KcvOlKHA.2188@TK2MSFTNGP04.phx.gbl...
>>>>>>>> Heretofore I have received notices when updates were available for
>>>>>>>> Windows and Defender. I am now being offered updates for Office
>>>>>>>> 2003. Is there a way that I can "revert" to only Windows security
>>>>>>>> updates?
>>>>>>>>
>>>>>>>
>>>>>>> You may have enabled MS Updates. Is there a shortcut to it when you
>>>>>>> click on Start?
>>>>>>> Or see:
>>>>>>>
>>>>>>> http://www.update.microsoft.com/microsoftupdate/v6/default.aspx?ln=en-us
>>>>>>>
>>>>>>> You can click "Change Settings" in left hand column. Bottom of page
>>>>>>> allows you to revert to Windows Update only. Don't forget to Apply
>>>>>>> changes.
>>>>>>
>>>>>> Out of interest, why do you not want to be informed of/install
>>>>>> security updates for Office products?
>>>>>
>>>>>
>>>>
>>>>
>>>>
>>>
>>>
>>
>>
>>
>
>