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Why is this happening?

R

Richard Roseweir

Flightless Bird
Using WinXP SP3, IE8 and Flash all fully updated.

Google "web" searches often list hits that include video or image links.
The hits show an outline of the video or graphic player, usually of the
YouTube format but there is no picture inside the blank outline.

I then switch to Google "video" or Google "image" searches and immediately
thereafter switch back to Google "web" searches and hey presto, the video
player(s) outlined in the hit(s) now show the appropriate thumbnail image(s)
which is what you would expect in the first instance.

Why is this happening in IE but not in my other, and now increasingly
favoured, alternative browser Opera?

Sincerely,
Richard
Surrey, BC, Canada.
 
P

PA Bear [MS MVP]

Flightless Bird
1. Does the behavior persist if you start IE in No Add-ons mode?

=> Start | (All) Programs | Accessories | System Tools | Internet
Explorer (No add-ons).

Troubleshooting and Internet Explorer’s (No Add-ons) Mode [Applies to IE7 &
IE8 in all OSS]
http://blogs.msdn.com/ie/archive/2006/07/25/678113.aspx

2. Does the behavior persist if you Reset IE Advanced settings (RIES)?
http://support.microsoft.com/kb/923737

3. What anti-virus application or security suite is installed and is your
subscription current? What anti-spyware applications (other than Defender)?
What third-party firewall (if any)? Were any of these applications running
in the background when you installed IE8?

4. Has a(nother) Norton or McAfee application ever been installed on this
machine (e.g., a free-trial version that came preinstalled when you bought
it)?

5. Is the computer fully patched at Windows Update?

6. Is Flash Player v10.0.45.2 installed?
http://www.adobe.com/support/security/bulletins/apsb10-06.html

7. Is Adobe Download Manager installed?
http://www.adobe.com/support/security/bulletins/apsb10-08.html


Richard Roseweir wrote:
> Using WinXP SP3, IE8 and Flash all fully updated.
>
> Google "web" searches often list hits that include video or image links.
> The hits show an outline of the video or graphic player, usually of the
> YouTube format but there is no picture inside the blank outline.
>
> I then switch to Google "video" or Google "image" searches and immediately
> thereafter switch back to Google "web" searches and hey presto, the video
> player(s) outlined in the hit(s) now show the appropriate thumbnail
> image(s)
> which is what you would expect in the first instance.
>
> Why is this happening in IE but not in my other, and now increasingly
> favoured, alternative browser Opera?
>
> Sincerely,
> Richard
> Surrey, BC, Canada.
 
T

Twayne

Flightless Bird
In news:-OOCkxxy3KHA.348@TK2MSFTNGP04.phx.gbl,
PA Bear [MS MVP] <PABearMVP@gmail.com> typed:
> 1. Does the behavior persist if you start IE in No Add-ons
> mode?
> => Start | (All) Programs | Accessories | System Tools |
> Internet Explorer (No add-ons).
>
> Troubleshooting and Internet Explorer’s (No Add-ons) Mode
> [Applies to IE7 & IE8 in all OSS]
> http://blogs.msdn.com/ie/archive/2006/07/25/678113.aspx
>
> 2. Does the behavior persist if you Reset IE Advanced
> settings (RIES)? http://support.microsoft.com/kb/923737
>
> 3. What anti-virus application or security suite is
> installed and is your subscription current? What
> anti-spyware applications (other than Defender)? What
> third-party firewall (if any)? Were any of these
> applications running in the background when you installed
> IE8?
> 4. Has a(nother) Norton or McAfee application ever been
> installed on this machine (e.g., a free-trial version that
> came preinstalled when you bought it)?
>
> 5. Is the computer fully patched at Windows Update?
>
> 6. Is Flash Player v10.0.45.2 installed?
> http://www.adobe.com/support/security/bulletins/apsb10-06.html
>
> 7. Is Adobe Download Manager installed?
> http://www.adobe.com/support/security/bulletins/apsb10-08.html
>
>
> Richard Roseweir wrote:
>> Using WinXP SP3, IE8 and Flash all fully updated.
>>
>> Google "web" searches often list hits that include video
>> or image links. The hits show an outline of the video or
>> graphic player, usually of the YouTube format but there is
>> no picture inside the blank outline. I then switch to
>> Google "video" or Google "image" searches
>> and immediately thereafter switch back to Google "web"
>> searches and hey presto, the video player(s) outlined in
>> the hit(s) now show the appropriate thumbnail image(s)
>> which is what you would expect in the first instance.
>>
>> Why is this happening in IE but not in my other, and now
>> increasingly favoured, alternative browser Opera?
>>
>> Sincerely,
>> Richard
>> Surrey, BC, Canada.

You should adjust your boilerplate or quit using it and do
some honest responding. Half the time it's irrelevant to the
query that's posed.
 
R

Richard Roseweir

Flightless Bird
Pa Bear,

Thanks for your prompt reply.

Who would have thought that I, as a very ordinary end-user would have to
consider all the questions that you asked. Shouldn't the supplier of the
O/S and IE browser take care of all this to ensure that their product(s)
works without me having to first investigate all the potential
short-comings? Anyway, here goes my answers....

"PA Bear [MS MVP]" <PABearMVP@gmail.com> wrote in message
news:-OOCkxxy3KHA.348@TK2MSFTNGP04.phx.gbl...
> 1. Does the behavior persist if you start IE in No Add-ons mode?
> => Start | (All) Programs | Accessories | System Tools | Internet
> Explorer (No add-ons).

> Troubleshooting and Internet Explorer’s (No Add-ons) Mode [Applies to IE7
> & IE8 in all OSS]
> http://blogs.msdn.com/ie/archive/2006/07/25/678113.aspx

Yes, I've just tested my favourite Google "web" searches and the images
STILL do not appear...all as before.

> 2. Does the behavior persist if you Reset IE Advanced settings (RIES)?
> http://support.microsoft.com/kb/923737

Yes, unfortunately!

> 3. What anti-virus application or security suite is installed and is your
> subscription current? What anti-spyware applications (other than
> Defender)? What third-party firewall (if any)? Were any of these
> applications running in the background when you installed IE8?

McAfee Security Centre incorporating VirusScan Plus 2009 fully updated. 3rd
party Firewall by McAfee. Note that Windowes Security Centre does not
recognise the McAfee Security Centre and this despite several uninstalls and
re-installs. Yes, this McAfee Security Centre was originally active when I
upgraded IE7 to IE8. No other resident anti-virus, malware, spyware
installed.

> 4. Has a(nother) Norton or McAfee application ever been installed on this
> machine (e.g., a free-trial version that came preinstalled when you bought
> it)?

No, just this subscription one.

> 5. Is the computer fully patched at Windows Update?

Yes, see my initial inquiry.

> 6. Is Flash Player v10.0.45.2 installed?
> http://www.adobe.com/support/security/bulletins/apsb10-06.html

Yes, see my initial inquiry.

> 7. Is Adobe Download Manager installed?
> http://www.adobe.com/support/security/bulletins/apsb10-08.html

Yes.

Thanks for your interest and willingness to assist.

Sincerely,
Richard
 
P

PA Bear [MS MVP]

Flightless Bird
[To keep track of things, it helps immensely if you quote all of the
previous message(s) in your replies to the newsgroup and avoid inline
replies. Thank you.]

McAfee (and Norton) applications are notorious for not uninstalling or
upgrading cleanly. See if this McAfee three-step fix resolves your
problems: http://service.mcafee.com/FAQDocument.aspx?id=TS100507

Is McAfee Security Center a freebie from your ISP?


Richard Roseweir wrote:
> Pa Bear,
>
> Thanks for your prompt reply.
>
> Who would have thought that I, as a very ordinary end-user would have to
> consider all the questions that you asked. Shouldn't the supplier of the
> O/S and IE browser take care of all this to ensure that their product(s)
> works without me having to first investigate all the potential
> short-comings? Anyway, here goes my answers....
>
> "PA Bear [MS MVP]" <PABearMVP@gmail.com> wrote in message
> news:-OOCkxxy3KHA.348@TK2MSFTNGP04.phx.gbl...
>> 1. Does the behavior persist if you start IE in No Add-ons mode?
>> => Start | (All) Programs | Accessories | System Tools | Internet
>> Explorer (No add-ons).
>
>> Troubleshooting and Internet Explorer’s (No Add-ons) Mode [Applies to IE7
>> & IE8 in all OSS]
>> http://blogs.msdn.com/ie/archive/2006/07/25/678113.aspx
>
> Yes, I've just tested my favourite Google "web" searches and the images
> STILL do not appear...all as before.
>
>> 2. Does the behavior persist if you Reset IE Advanced settings (RIES)?
>> http://support.microsoft.com/kb/923737
>
> Yes, unfortunately!
>
>> 3. What anti-virus application or security suite is installed and is your
>> subscription current? What anti-spyware applications (other than
>> Defender)? What third-party firewall (if any)? Were any of these
>> applications running in the background when you installed IE8?
>
> McAfee Security Centre incorporating VirusScan Plus 2009 fully updated.
> 3rd
> party Firewall by McAfee. Note that Windowes Security Centre does not
> recognise the McAfee Security Centre and this despite several uninstalls
> and
> re-installs. Yes, this McAfee Security Centre was originally active when
> I
> upgraded IE7 to IE8. No other resident anti-virus, malware, spyware
> installed.
>
>> 4. Has a(nother) Norton or McAfee application ever been installed on this
>> machine (e.g., a free-trial version that came preinstalled when you
>> bought
>> it)?
>
> No, just this subscription one.
>
>> 5. Is the computer fully patched at Windows Update?
>
> Yes, see my initial inquiry.
>
>> 6. Is Flash Player v10.0.45.2 installed?
>> http://www.adobe.com/support/security/bulletins/apsb10-06.html
>
> Yes, see my initial inquiry.
>
>> 7. Is Adobe Download Manager installed?
>> http://www.adobe.com/support/security/bulletins/apsb10-08.html
>
> Yes.
>
> Thanks for your interest and willingness to assist.
>
> Sincerely,
> Richard
 
R

Richard Roseweir

Flightless Bird
Pa Bear,

I am familiar with and have used the McAfee Consumer Product Removal Tool
(MCPR.exe), amongst others, several times to manage the complete removal and
re-install of the McAfee Security Centre installed on my computer. No, it
is not a ISP freebie but rather as I stated before, the McAfee product that
I am using is a subscription product purchased, installed and updated by
myself.

I'm not sure why you're focusing on the McAfee security software. Does the
McAfee Firewall and resident McAfee VirusScan present difficulties when
downloading images and video thumbnails from websites?

Please be reminded that when the same Google "web" search is repeated for
"images" or "video" and then immediately switched back to "web" the
thumbnails all appear. Note also that my Opera browser is protected by the
same security and has no difficulties rendering these thumbnail
images/videos.

Regards,
Richard


"PA Bear [MS MVP]" <PABearMVP@gmail.com> wrote in message
news:uQY7zM03KHA.5588@TK2MSFTNGP06.phx.gbl...
> [To keep track of things, it helps immensely if you quote all of the
> previous message(s) in your replies to the newsgroup and avoid inline
> replies. Thank you.]
>
> McAfee (and Norton) applications are notorious for not uninstalling or
> upgrading cleanly. See if this McAfee three-step fix resolves your
> problems: http://service.mcafee.com/FAQDocument.aspx?id=TS100507
>
> Is McAfee Security Center a freebie from your ISP?
>
>
> Richard Roseweir wrote:
>> Pa Bear,
>>
>> Thanks for your prompt reply.
>>
>> Who would have thought that I, as a very ordinary end-user would have to
>> consider all the questions that you asked. Shouldn't the supplier of the
>> O/S and IE browser take care of all this to ensure that their product(s)
>> works without me having to first investigate all the potential
>> short-comings? Anyway, here goes my answers....
>>
>> "PA Bear [MS MVP]" <PABearMVP@gmail.com> wrote in message
>> news:-OOCkxxy3KHA.348@TK2MSFTNGP04.phx.gbl...
>>> 1. Does the behavior persist if you start IE in No Add-ons mode?
>>> => Start | (All) Programs | Accessories | System Tools | Internet
>>> Explorer (No add-ons).
>>
>>> Troubleshooting and Internet Explorer’s (No Add-ons) Mode [Applies to
>>> IE7
>>> & IE8 in all OSS]
>>> http://blogs.msdn.com/ie/archive/2006/07/25/678113.aspx
>>
>> Yes, I've just tested my favourite Google "web" searches and the images
>> STILL do not appear...all as before.
>>
>>> 2. Does the behavior persist if you Reset IE Advanced settings (RIES)?
>>> http://support.microsoft.com/kb/923737
>>
>> Yes, unfortunately!
>>
>>> 3. What anti-virus application or security suite is installed and is
>>> your
>>> subscription current? What anti-spyware applications (other than
>>> Defender)? What third-party firewall (if any)? Were any of these
>>> applications running in the background when you installed IE8?
>>
>> McAfee Security Centre incorporating VirusScan Plus 2009 fully updated.
>> 3rd
>> party Firewall by McAfee. Note that Windowes Security Centre does not
>> recognise the McAfee Security Centre and this despite several uninstalls
>> and
>> re-installs. Yes, this McAfee Security Centre was originally active when
>> I
>> upgraded IE7 to IE8. No other resident anti-virus, malware, spyware
>> installed.
>>
>>> 4. Has a(nother) Norton or McAfee application ever been installed on
>>> this
>>> machine (e.g., a free-trial version that came preinstalled when you
>>> bought
>>> it)?
>>
>> No, just this subscription one.
>>
>>> 5. Is the computer fully patched at Windows Update?
>>
>> Yes, see my initial inquiry.
>>
>>> 6. Is Flash Player v10.0.45.2 installed?
>>> http://www.adobe.com/support/security/bulletins/apsb10-06.html
>>
>> Yes, see my initial inquiry.
>>
>>> 7. Is Adobe Download Manager installed?
>>> http://www.adobe.com/support/security/bulletins/apsb10-08.html
>>
>> Yes.
>>
>> Thanks for your interest and willingness to assist.
>>
>> Sincerely,
>> Richard
>
 
P

PA Bear [MS MVP]

Flightless Bird
As I said, McAfee applications are notorious for not upgrading cleanly. (I
can assue you that McAfee Security Center's been upgraded several times in
the past year alone.) Have you done the three-step fix yet? [yes/no]

Per my colleague Rob's suggestion:

Open IE (only!) to this page: http://www.fiddlertool.com/ua.aspx.
Highlight/select all of the red text at the top of the page and copy it to
your clipboard. (Also scroll down to see if an issue has been detected and a
possible resolution offered.) Open a reply to this post & paste the contents
of your clipboard into your reply.

Richard Roseweir wrote:
> Pa Bear,
>
> I am familiar with and have used the McAfee Consumer Product Removal Tool
> (MCPR.exe), amongst others, several times to manage the complete removal
> and
> re-install of the McAfee Security Centre installed on my computer. No, it
> is not a ISP freebie but rather as I stated before, the McAfee product
> that
> I am using is a subscription product purchased, installed and updated by
> myself.
>
> I'm not sure why you're focusing on the McAfee security software. Does
> the
> McAfee Firewall and resident McAfee VirusScan present difficulties when
> downloading images and video thumbnails from websites?
>
> Please be reminded that when the same Google "web" search is repeated for
> "images" or "video" and then immediately switched back to "web" the
> thumbnails all appear. Note also that my Opera browser is protected by
> the
> same security and has no difficulties rendering these thumbnail
> images/videos.
>
> Regards,
> Richard
>
>
> "PA Bear [MS MVP]" <PABearMVP@gmail.com> wrote in message
> news:uQY7zM03KHA.5588@TK2MSFTNGP06.phx.gbl...
>> [To keep track of things, it helps immensely if you quote all of the
>> previous message(s) in your replies to the newsgroup and avoid inline
>> replies. Thank you.]
>>
>> McAfee (and Norton) applications are notorious for not uninstalling or
>> upgrading cleanly. See if this McAfee three-step fix resolves your
>> problems: http://service.mcafee.com/FAQDocument.aspx?id=TS100507
>>
>> Is McAfee Security Center a freebie from your ISP?
>>
>>
>> Richard Roseweir wrote:
>>> Pa Bear,
>>>
>>> Thanks for your prompt reply.
>>>
>>> Who would have thought that I, as a very ordinary end-user would have to
>>> consider all the questions that you asked. Shouldn't the supplier of
>>> the
>>> O/S and IE browser take care of all this to ensure that their product(s)
>>> works without me having to first investigate all the potential
>>> short-comings? Anyway, here goes my answers....
>>>
>>> "PA Bear [MS MVP]" <PABearMVP@gmail.com> wrote in message
>>> news:-OOCkxxy3KHA.348@TK2MSFTNGP04.phx.gbl...
>>>> 1. Does the behavior persist if you start IE in No Add-ons mode?
>>>> => Start | (All) Programs | Accessories | System Tools | Internet
>>>> Explorer (No add-ons).
>>>
>>>> Troubleshooting and Internet Explorer’s (No Add-ons) Mode [Applies to
>>>> IE7
>>>> & IE8 in all OSS]
>>>> http://blogs.msdn.com/ie/archive/2006/07/25/678113.aspx
>>>
>>> Yes, I've just tested my favourite Google "web" searches and the images
>>> STILL do not appear...all as before.
>>>
>>>> 2. Does the behavior persist if you Reset IE Advanced settings (RIES)?
>>>> http://support.microsoft.com/kb/923737
>>>
>>> Yes, unfortunately!
>>>
>>>> 3. What anti-virus application or security suite is installed and is
>>>> your
>>>> subscription current? What anti-spyware applications (other than
>>>> Defender)? What third-party firewall (if any)? Were any of these
>>>> applications running in the background when you installed IE8?
>>>
>>> McAfee Security Centre incorporating VirusScan Plus 2009 fully updated.
>>> 3rd
>>> party Firewall by McAfee. Note that Windowes Security Centre does not
>>> recognise the McAfee Security Centre and this despite several uninstalls
>>> and
>>> re-installs. Yes, this McAfee Security Centre was originally active
>>> when
>>> I
>>> upgraded IE7 to IE8. No other resident anti-virus, malware, spyware
>>> installed.
>>>
>>>> 4. Has a(nother) Norton or McAfee application ever been installed on
>>>> this
>>>> machine (e.g., a free-trial version that came preinstalled when you
>>>> bought
>>>> it)?
>>>
>>> No, just this subscription one.
>>>
>>>> 5. Is the computer fully patched at Windows Update?
>>>
>>> Yes, see my initial inquiry.
>>>
>>>> 6. Is Flash Player v10.0.45.2 installed?
>>>> http://www.adobe.com/support/security/bulletins/apsb10-06.html
>>>
>>> Yes, see my initial inquiry.
>>>
>>>> 7. Is Adobe Download Manager installed?
>>>> http://www.adobe.com/support/security/bulletins/apsb10-08.html
>>>
>>> Yes.
>>>
>>> Thanks for your interest and willingness to assist.
>>>
>>> Sincerely,
>>> Richard
 
R

Richard Roseweir

Flightless Bird
Good morning Pa Bear,

Yes, I have undertaken the McAfee "3-step fix" as recently as Thursday
evening of last week in an attempt to get Windows Security Centre to
recognize and monitor the McAfee Security Centre. WSC still does not
recognize or monitor the MSC and I continue to do that manually.

The Fiddler Tool provides me with this feedback in "red" lettering:
Your User-Agent String
Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; Trident/4.0)

Interesting to see that the IE browser is identifying itself as MSIE 7.0
when it is clearly identified in IE > Help > About Internet Explorer as MSIE
version 8.0.6001.18702.

There are no issues depicted and no resolutions offered.

Do you suggest that I use one of the scripts to alter the User-Agent String?

Regards,
Richard


"PA Bear [MS MVP]" <PABearMVP@gmail.com> wrote in message
news:uuIvri43KHA.4336@TK2MSFTNGP04.phx.gbl...
> As I said, McAfee applications are notorious for not upgrading cleanly.
> (I can assue you that McAfee Security Center's been upgraded several times
> in the past year alone.) Have you done the three-step fix yet? [yes/no]
>
> Per my colleague Rob's suggestion:
>
> Open IE (only!) to this page: http://www.fiddlertool.com/ua.aspx.
> Highlight/select all of the red text at the top of the page and copy it to
> your clipboard. (Also scroll down to see if an issue has been detected and
> a possible resolution offered.) Open a reply to this post & paste the
> contents of your clipboard into your reply.
>
> Richard Roseweir wrote:
>> Pa Bear,
>>
>> I am familiar with and have used the McAfee Consumer Product Removal Tool
>> (MCPR.exe), amongst others, several times to manage the complete removal
>> and
>> re-install of the McAfee Security Centre installed on my computer. No,
>> it
>> is not a ISP freebie but rather as I stated before, the McAfee product
>> that
>> I am using is a subscription product purchased, installed and updated by
>> myself.
>>
>> I'm not sure why you're focusing on the McAfee security software. Does
>> the
>> McAfee Firewall and resident McAfee VirusScan present difficulties when
>> downloading images and video thumbnails from websites?
>>
>> Please be reminded that when the same Google "web" search is repeated for
>> "images" or "video" and then immediately switched back to "web" the
>> thumbnails all appear. Note also that my Opera browser is protected by
>> the
>> same security and has no difficulties rendering these thumbnail
>> images/videos.
>>
>> Regards,
>> Richard
>>
>>
>> "PA Bear [MS MVP]" <PABearMVP@gmail.com> wrote in message
>> news:uQY7zM03KHA.5588@TK2MSFTNGP06.phx.gbl...
>>> [To keep track of things, it helps immensely if you quote all of the
>>> previous message(s) in your replies to the newsgroup and avoid inline
>>> replies. Thank you.]
>>>
>>> McAfee (and Norton) applications are notorious for not uninstalling or
>>> upgrading cleanly. See if this McAfee three-step fix resolves your
>>> problems: http://service.mcafee.com/FAQDocument.aspx?id=TS100507
>>>
>>> Is McAfee Security Center a freebie from your ISP?
>>>
>>>
>>> Richard Roseweir wrote:
>>>> Pa Bear,
>>>>
>>>> Thanks for your prompt reply.
>>>>
>>>> Who would have thought that I, as a very ordinary end-user would have
>>>> to
>>>> consider all the questions that you asked. Shouldn't the supplier of
>>>> the
>>>> O/S and IE browser take care of all this to ensure that their
>>>> product(s)
>>>> works without me having to first investigate all the potential
>>>> short-comings? Anyway, here goes my answers....
>>>>
>>>> "PA Bear [MS MVP]" <PABearMVP@gmail.com> wrote in message
>>>> news:-OOCkxxy3KHA.348@TK2MSFTNGP04.phx.gbl...
>>>>> 1. Does the behavior persist if you start IE in No Add-ons mode?
>>>>> => Start | (All) Programs | Accessories | System Tools | Internet
>>>>> Explorer (No add-ons).
>>>>
>>>>> Troubleshooting and Internet Explorer’s (No Add-ons) Mode [Applies to
>>>>> IE7
>>>>> & IE8 in all OSS]
>>>>> http://blogs.msdn.com/ie/archive/2006/07/25/678113.aspx
>>>>
>>>> Yes, I've just tested my favourite Google "web" searches and the images
>>>> STILL do not appear...all as before.
>>>>
>>>>> 2. Does the behavior persist if you Reset IE Advanced settings (RIES)?
>>>>> http://support.microsoft.com/kb/923737
>>>>
>>>> Yes, unfortunately!
>>>>
>>>>> 3. What anti-virus application or security suite is installed and is
>>>>> your
>>>>> subscription current? What anti-spyware applications (other than
>>>>> Defender)? What third-party firewall (if any)? Were any of these
>>>>> applications running in the background when you installed IE8?
>>>>
>>>> McAfee Security Centre incorporating VirusScan Plus 2009 fully updated.
>>>> 3rd
>>>> party Firewall by McAfee. Note that Windowes Security Centre does not
>>>> recognise the McAfee Security Centre and this despite several
>>>> uninstalls
>>>> and
>>>> re-installs. Yes, this McAfee Security Centre was originally active
>>>> when
>>>> I
>>>> upgraded IE7 to IE8. No other resident anti-virus, malware, spyware
>>>> installed.
>>>>
>>>>> 4. Has a(nother) Norton or McAfee application ever been installed on
>>>>> this
>>>>> machine (e.g., a free-trial version that came preinstalled when you
>>>>> bought
>>>>> it)?
>>>>
>>>> No, just this subscription one.
>>>>
>>>>> 5. Is the computer fully patched at Windows Update?
>>>>
>>>> Yes, see my initial inquiry.
>>>>
>>>>> 6. Is Flash Player v10.0.45.2 installed?
>>>>> http://www.adobe.com/support/security/bulletins/apsb10-06.html
>>>>
>>>> Yes, see my initial inquiry.
>>>>
>>>>> 7. Is Adobe Download Manager installed?
>>>>> http://www.adobe.com/support/security/bulletins/apsb10-08.html
>>>>
>>>> Yes.
>>>>
>>>> Thanks for your interest and willingness to assist.
>>>>
>>>> Sincerely,
>>>> Richard
>
 
R

rob^_^

Flightless Bird
Hi Richard,

google.ca is one of a few google sites that are experimenting with new
technologies (web standards, html 5, DOM storage). Also try google.com
(unchanged) and google.com.au (new format), although you may not be able to
access those sites from Canada.

From what I have seen, their 'experiments' have some flaws, and are still
undergoing development and the rendering of your google.ca results pages may
also depend upon what other google software you have installed on your
computer, so other browsers like Opera are not affected.

Here is my IE configuration that resolves some of the issues.... I can view
google.ca results pages without issues, although in the past or when I
enable the google toolbar or google gears, I can reproduce the issue.

First up, disable third-party browser extensions (this includes the Google
toolbar, Google gears and Google chrome frame) by the Internet Options,
Advanced tab, uncheck "enable third-party browser extensions"

Next on the Security tab of Internet Options, click the "Reset all zones to
default" button,

Next select the Trusted Sites zone and press the Sites button,

Inspect your trusted sites zone,

1. If you have http://www.google.com listed change it to *.google.com
otherwise just add *.google.com
2. If you have http://www.youtube.com listed change it to *.youtube.com
otherwise just add *.youtube.com

Save your changes to Internet Options and return to your IE Window. On the
Tools>Compatibility View Settings menu check that you do not have google.ca
in your Compatibility View list.

Close ALL open IE windows.

I don't think your userAgent string is faulty. The test page at
enhanceie.com will report what is send to it from your browser and when
using IE8 in compatibility view it is expected to see the IE7 userAgent
string.

Try google.ca again.... I think you may be able to get it to work as
expected from there on... Sorry... it is a bit complicated, but as I
explained, Google is experimenting on some sites (they have their own
browser now and are in perhaps direct competition to MS). I expect in time
they will get all the issues ironed out.

When you load google.ca, press the F12 key to display the Developer tool,
there you will see the Browser Mode displayed. If it still says IE7
Emulation mode, select IE8 Standards (default) which is what they(google)
have changed it to.

If I was you I would just leave things as they are, viz leave your
third-party browser extensions enabled, but definitely if you are using
google online services like GMail and igoogle add the two sites *.google.com
and *.youtube.com to your trusted sites zone and ensure you have the default
security zone settings for all zones.

Regards.



"Richard Roseweir" <richrose@telus.net> wrote in message
news:emBIEm83KHA.5324@TK2MSFTNGP05.phx.gbl...
> Good morning Pa Bear,
>
> Yes, I have undertaken the McAfee "3-step fix" as recently as Thursday
> evening of last week in an attempt to get Windows Security Centre to
> recognize and monitor the McAfee Security Centre. WSC still does not
> recognize or monitor the MSC and I continue to do that manually.
>
> The Fiddler Tool provides me with this feedback in "red" lettering:
> Your User-Agent String
> Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; Trident/4.0)
>
> Interesting to see that the IE browser is identifying itself as MSIE 7.0
> when it is clearly identified in IE > Help > About Internet Explorer as
> MSIE version 8.0.6001.18702.
>
> There are no issues depicted and no resolutions offered.
>
> Do you suggest that I use one of the scripts to alter the User-Agent
> String?
>
> Regards,
> Richard
>
>
> "PA Bear [MS MVP]" <PABearMVP@gmail.com> wrote in message
> news:uuIvri43KHA.4336@TK2MSFTNGP04.phx.gbl...
>> As I said, McAfee applications are notorious for not upgrading cleanly.
>> (I can assue you that McAfee Security Center's been upgraded several
>> times in the past year alone.) Have you done the three-step fix yet?
>> [yes/no]
>>
>> Per my colleague Rob's suggestion:
>>
>> Open IE (only!) to this page: http://www.fiddlertool.com/ua.aspx.
>> Highlight/select all of the red text at the top of the page and copy it
>> to your clipboard. (Also scroll down to see if an issue has been detected
>> and a possible resolution offered.) Open a reply to this post & paste the
>> contents of your clipboard into your reply.
>>
>> Richard Roseweir wrote:
>>> Pa Bear,
>>>
>>> I am familiar with and have used the McAfee Consumer Product Removal
>>> Tool
>>> (MCPR.exe), amongst others, several times to manage the complete removal
>>> and
>>> re-install of the McAfee Security Centre installed on my computer. No,
>>> it
>>> is not a ISP freebie but rather as I stated before, the McAfee product
>>> that
>>> I am using is a subscription product purchased, installed and updated by
>>> myself.
>>>
>>> I'm not sure why you're focusing on the McAfee security software. Does
>>> the
>>> McAfee Firewall and resident McAfee VirusScan present difficulties when
>>> downloading images and video thumbnails from websites?
>>>
>>> Please be reminded that when the same Google "web" search is repeated
>>> for
>>> "images" or "video" and then immediately switched back to "web" the
>>> thumbnails all appear. Note also that my Opera browser is protected by
>>> the
>>> same security and has no difficulties rendering these thumbnail
>>> images/videos.
>>>
>>> Regards,
>>> Richard
>>>
>>>
>>> "PA Bear [MS MVP]" <PABearMVP@gmail.com> wrote in message
>>> news:uQY7zM03KHA.5588@TK2MSFTNGP06.phx.gbl...
>>>> [To keep track of things, it helps immensely if you quote all of the
>>>> previous message(s) in your replies to the newsgroup and avoid inline
>>>> replies. Thank you.]
>>>>
>>>> McAfee (and Norton) applications are notorious for not uninstalling or
>>>> upgrading cleanly. See if this McAfee three-step fix resolves your
>>>> problems: http://service.mcafee.com/FAQDocument.aspx?id=TS100507
>>>>
>>>> Is McAfee Security Center a freebie from your ISP?
>>>>
>>>>
>>>> Richard Roseweir wrote:
>>>>> Pa Bear,
>>>>>
>>>>> Thanks for your prompt reply.
>>>>>
>>>>> Who would have thought that I, as a very ordinary end-user would have
>>>>> to
>>>>> consider all the questions that you asked. Shouldn't the supplier of
>>>>> the
>>>>> O/S and IE browser take care of all this to ensure that their
>>>>> product(s)
>>>>> works without me having to first investigate all the potential
>>>>> short-comings? Anyway, here goes my answers....
>>>>>
>>>>> "PA Bear [MS MVP]" <PABearMVP@gmail.com> wrote in message
>>>>> news:-OOCkxxy3KHA.348@TK2MSFTNGP04.phx.gbl...
>>>>>> 1. Does the behavior persist if you start IE in No Add-ons mode?
>>>>>> => Start | (All) Programs | Accessories | System Tools | Internet
>>>>>> Explorer (No add-ons).
>>>>>
>>>>>> Troubleshooting and Internet Explorer's (No Add-ons) Mode [Applies to
>>>>>> IE7
>>>>>> & IE8 in all OSS]
>>>>>> http://blogs.msdn.com/ie/archive/2006/07/25/678113.aspx
>>>>>
>>>>> Yes, I've just tested my favourite Google "web" searches and the
>>>>> images
>>>>> STILL do not appear...all as before.
>>>>>
>>>>>> 2. Does the behavior persist if you Reset IE Advanced settings
>>>>>> (RIES)?
>>>>>> http://support.microsoft.com/kb/923737
>>>>>
>>>>> Yes, unfortunately!
>>>>>
>>>>>> 3. What anti-virus application or security suite is installed and is
>>>>>> your
>>>>>> subscription current? What anti-spyware applications (other than
>>>>>> Defender)? What third-party firewall (if any)? Were any of these
>>>>>> applications running in the background when you installed IE8?
>>>>>
>>>>> McAfee Security Centre incorporating VirusScan Plus 2009 fully
>>>>> updated.
>>>>> 3rd
>>>>> party Firewall by McAfee. Note that Windowes Security Centre does not
>>>>> recognise the McAfee Security Centre and this despite several
>>>>> uninstalls
>>>>> and
>>>>> re-installs. Yes, this McAfee Security Centre was originally active
>>>>> when
>>>>> I
>>>>> upgraded IE7 to IE8. No other resident anti-virus, malware, spyware
>>>>> installed.
>>>>>
>>>>>> 4. Has a(nother) Norton or McAfee application ever been installed on
>>>>>> this
>>>>>> machine (e.g., a free-trial version that came preinstalled when you
>>>>>> bought
>>>>>> it)?
>>>>>
>>>>> No, just this subscription one.
>>>>>
>>>>>> 5. Is the computer fully patched at Windows Update?
>>>>>
>>>>> Yes, see my initial inquiry.
>>>>>
>>>>>> 6. Is Flash Player v10.0.45.2 installed?
>>>>>> http://www.adobe.com/support/security/bulletins/apsb10-06.html
>>>>>
>>>>> Yes, see my initial inquiry.
>>>>>
>>>>>> 7. Is Adobe Download Manager installed?
>>>>>> http://www.adobe.com/support/security/bulletins/apsb10-08.html
>>>>>
>>>>> Yes.
>>>>>
>>>>> Thanks for your interest and willingness to assist.
>>>>>
>>>>> Sincerely,
>>>>> Richard
>>
>
>
>
 
P

PA Bear [MS MVP]

Flightless Bird
Thread history:
http://groups.google.com/group/micr...er.general/browse_frm/thread/f8268d34901809fd

[You are running IE8 on a WinXP SP3 computer]

IN RE what you're seeing at Google, etc., see my colleague Rob's reply.

IN RE your unusual User Agent string & Windows Security Centre not
recognizing or monitoring McAfee Security Centre: Contact McAfee Support for
assistance.

QED #1: Were all McAfee components (i.e., anti-virus; anti-spyware;
firewall) running in the background when you installed IE8?

QED #2: Is "Security Update for Windows Internet Explorer 7 [or 8]
(KB980182)" listed in Add/Remove Programs?

[Make sure Show Updates box is checked at top right of A/RP window]


Richard Roseweir wrote:
> Good morning Pa Bear,
>
> Yes, I have undertaken the McAfee "3-step fix" as recently as Thursday
> evening of last week in an attempt to get Windows Security Centre to
> recognize and monitor the McAfee Security Centre. WSC still does not
> recognize or monitor the MSC and I continue to do that manually.
>
> The Fiddler Tool provides me with this feedback in "red" lettering:
> Your User-Agent String
> Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; Trident/4.0)
>
> Interesting to see that the IE browser is identifying itself as MSIE 7.0
> when it is clearly identified in IE > Help > About Internet Explorer as
> MSIE
> version 8.0.6001.18702.
>
> There are no issues depicted and no resolutions offered.
>
> Do you suggest that I use one of the scripts to alter the User-Agent
> String?
>
> Regards,
> Richard
>
>
> "PA Bear [MS MVP]" <PABearMVP@gmail.com> wrote in message
> news:uuIvri43KHA.4336@TK2MSFTNGP04.phx.gbl...
>> As I said, McAfee applications are notorious for not upgrading cleanly.
>> (I can assue you that McAfee Security Center's been upgraded several
>> times
>> in the past year alone.) Have you done the three-step fix yet? [yes/no]
>>
>> Per my colleague Rob's suggestion:
>>
>> Open IE (only!) to this page: http://www.fiddlertool.com/ua.aspx.
>> Highlight/select all of the red text at the top of the page and copy it
>> to
>> your clipboard. (Also scroll down to see if an issue has been detected
>> and
>> a possible resolution offered.) Open a reply to this post & paste the
>> contents of your clipboard into your reply.
>>
>> Richard Roseweir wrote:
>>> Pa Bear,
>>>
>>> I am familiar with and have used the McAfee Consumer Product Removal
>>> Tool
>>> (MCPR.exe), amongst others, several times to manage the complete removal
>>> and
>>> re-install of the McAfee Security Centre installed on my computer. No,
>>> it
>>> is not a ISP freebie but rather as I stated before, the McAfee product
>>> that
>>> I am using is a subscription product purchased, installed and updated by
>>> myself.
>>>
>>> I'm not sure why you're focusing on the McAfee security software. Does
>>> the
>>> McAfee Firewall and resident McAfee VirusScan present difficulties when
>>> downloading images and video thumbnails from websites?
>>>
>>> Please be reminded that when the same Google "web" search is repeated
>>> for
>>> "images" or "video" and then immediately switched back to "web" the
>>> thumbnails all appear. Note also that my Opera browser is protected by
>>> the
>>> same security and has no difficulties rendering these thumbnail
>>> images/videos.
>>>
>>> Regards,
>>> Richard
>>>
>>>
>>> "PA Bear [MS MVP]" <PABearMVP@gmail.com> wrote in message
>>> news:uQY7zM03KHA.5588@TK2MSFTNGP06.phx.gbl...
>>>> [To keep track of things, it helps immensely if you quote all of the
>>>> previous message(s) in your replies to the newsgroup and avoid inline
>>>> replies. Thank you.]
>>>>
>>>> McAfee (and Norton) applications are notorious for not uninstalling or
>>>> upgrading cleanly. See if this McAfee three-step fix resolves your
>>>> problems: http://service.mcafee.com/FAQDocument.aspx?id=TS100507
>>>>
>>>> Is McAfee Security Center a freebie from your ISP?
>>>>
>>>>
>>>> Richard Roseweir wrote:
>>>>> Pa Bear,
>>>>>
>>>>> Thanks for your prompt reply.
>>>>>
>>>>> Who would have thought that I, as a very ordinary end-user would have
>>>>> to
>>>>> consider all the questions that you asked. Shouldn't the supplier of
>>>>> the
>>>>> O/S and IE browser take care of all this to ensure that their
>>>>> product(s)
>>>>> works without me having to first investigate all the potential
>>>>> short-comings? Anyway, here goes my answers....
>>>>>
>>>>> "PA Bear [MS MVP]" <PABearMVP@gmail.com> wrote in message
>>>>> news:-OOCkxxy3KHA.348@TK2MSFTNGP04.phx.gbl...
>>>>>> 1. Does the behavior persist if you start IE in No Add-ons mode?
>>>>>> => Start | (All) Programs | Accessories | System Tools | Internet
>>>>>> Explorer (No add-ons).
>>>>>
>>>>>> Troubleshooting and Internet Explorer’s (No Add-ons) Mode [Applies to
>>>>>> IE7
>>>>>> & IE8 in all OSS]
>>>>>> http://blogs.msdn.com/ie/archive/2006/07/25/678113.aspx
>>>>>
>>>>> Yes, I've just tested my favourite Google "web" searches and the
>>>>> images
>>>>> STILL do not appear...all as before.
>>>>>
>>>>>> 2. Does the behavior persist if you Reset IE Advanced settings
>>>>>> (RIES)?
>>>>>> http://support.microsoft.com/kb/923737
>>>>>
>>>>> Yes, unfortunately!
>>>>>
>>>>>> 3. What anti-virus application or security suite is installed and is
>>>>>> your
>>>>>> subscription current? What anti-spyware applications (other than
>>>>>> Defender)? What third-party firewall (if any)? Were any of these
>>>>>> applications running in the background when you installed IE8?
>>>>>
>>>>> McAfee Security Centre incorporating VirusScan Plus 2009 fully
>>>>> updated.
>>>>> 3rd
>>>>> party Firewall by McAfee. Note that Windowes Security Centre does not
>>>>> recognise the McAfee Security Centre and this despite several
>>>>> uninstalls
>>>>> and
>>>>> re-installs. Yes, this McAfee Security Centre was originally active
>>>>> when
>>>>> I
>>>>> upgraded IE7 to IE8. No other resident anti-virus, malware, spyware
>>>>> installed.
>>>>>
>>>>>> 4. Has a(nother) Norton or McAfee application ever been installed on
>>>>>> this
>>>>>> machine (e.g., a free-trial version that came preinstalled when you
>>>>>> bought
>>>>>> it)?
>>>>>
>>>>> No, just this subscription one.
>>>>>
>>>>>> 5. Is the computer fully patched at Windows Update?
>>>>>
>>>>> Yes, see my initial inquiry.
>>>>>
>>>>>> 6. Is Flash Player v10.0.45.2 installed?
>>>>>> http://www.adobe.com/support/security/bulletins/apsb10-06.html
>>>>>
>>>>> Yes, see my initial inquiry.
>>>>>
>>>>>> 7. Is Adobe Download Manager installed?
>>>>>> http://www.adobe.com/support/security/bulletins/apsb10-08.html
>>>>>
>>>>> Yes.
>>>>>
>>>>> Thanks for your interest and willingness to assist.
>>>>>
>>>>> Sincerely,
>>>>> Richard
 
R

Richard Roseweir

Flightless Bird
This is getting to be fun.

QED#1: Yes, all the components of the McAfee Security Centre (VirusScan
Plus 2009) were installed, updated and running in the background when the
update from IE7 to IE8 was made.

QED#2: Yes, the Microsoft Update KB980182 is installed on my computer, as
from 31st March 2010.

So where to now?

Cheers,
Richard

"PA Bear [MS MVP]" <PABearMVP@gmail.com> wrote in message
news:uDCeBKB4KHA.4964@TK2MSFTNGP05.phx.gbl...
> Thread history:
> http://groups.google.com/group/micr...er.general/browse_frm/thread/f8268d34901809fd
>
> [You are running IE8 on a WinXP SP3 computer]
>
> IN RE what you're seeing at Google, etc., see my colleague Rob's reply.
>
> IN RE your unusual User Agent string & Windows Security Centre not
> recognizing or monitoring McAfee Security Centre: Contact McAfee Support
> for assistance.
>
> QED #1: Were all McAfee components (i.e., anti-virus; anti-spyware;
> firewall) running in the background when you installed IE8?
>
> QED #2: Is "Security Update for Windows Internet Explorer 7 [or 8]
> (KB980182)" listed in Add/Remove Programs?
>
> [Make sure Show Updates box is checked at top right of A/RP window]
>
>
> Richard Roseweir wrote:
>> Good morning Pa Bear,
>>
>> Yes, I have undertaken the McAfee "3-step fix" as recently as Thursday
>> evening of last week in an attempt to get Windows Security Centre to
>> recognize and monitor the McAfee Security Centre. WSC still does not
>> recognize or monitor the MSC and I continue to do that manually.
>>
>> The Fiddler Tool provides me with this feedback in "red" lettering:
>> Your User-Agent String
>> Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; Trident/4.0)
>>
>> Interesting to see that the IE browser is identifying itself as MSIE 7.0
>> when it is clearly identified in IE > Help > About Internet Explorer as
>> MSIE
>> version 8.0.6001.18702.
>>
>> There are no issues depicted and no resolutions offered.
>>
>> Do you suggest that I use one of the scripts to alter the User-Agent
>> String?
>>
>> Regards,
>> Richard
>>
>>
>> "PA Bear [MS MVP]" <PABearMVP@gmail.com> wrote in message
>> news:uuIvri43KHA.4336@TK2MSFTNGP04.phx.gbl...
>>> As I said, McAfee applications are notorious for not upgrading cleanly.
>>> (I can assue you that McAfee Security Center's been upgraded several
>>> times
>>> in the past year alone.) Have you done the three-step fix yet? [yes/no]
>>>
>>> Per my colleague Rob's suggestion:
>>>
>>> Open IE (only!) to this page: http://www.fiddlertool.com/ua.aspx.
>>> Highlight/select all of the red text at the top of the page and copy it
>>> to
>>> your clipboard. (Also scroll down to see if an issue has been detected
>>> and
>>> a possible resolution offered.) Open a reply to this post & paste the
>>> contents of your clipboard into your reply.
>>>
>>> Richard Roseweir wrote:
>>>> Pa Bear,
>>>>
>>>> I am familiar with and have used the McAfee Consumer Product Removal
>>>> Tool
>>>> (MCPR.exe), amongst others, several times to manage the complete
>>>> removal
>>>> and
>>>> re-install of the McAfee Security Centre installed on my computer. No,
>>>> it
>>>> is not a ISP freebie but rather as I stated before, the McAfee product
>>>> that
>>>> I am using is a subscription product purchased, installed and updated
>>>> by
>>>> myself.
>>>>
>>>> I'm not sure why you're focusing on the McAfee security software. Does
>>>> the
>>>> McAfee Firewall and resident McAfee VirusScan present difficulties when
>>>> downloading images and video thumbnails from websites?
>>>>
>>>> Please be reminded that when the same Google "web" search is repeated
>>>> for
>>>> "images" or "video" and then immediately switched back to "web" the
>>>> thumbnails all appear. Note also that my Opera browser is protected by
>>>> the
>>>> same security and has no difficulties rendering these thumbnail
>>>> images/videos.
>>>>
>>>> Regards,
>>>> Richard
>>>>
>>>>
>>>> "PA Bear [MS MVP]" <PABearMVP@gmail.com> wrote in message
>>>> news:uQY7zM03KHA.5588@TK2MSFTNGP06.phx.gbl...
>>>>> [To keep track of things, it helps immensely if you quote all of the
>>>>> previous message(s) in your replies to the newsgroup and avoid inline
>>>>> replies. Thank you.]
>>>>>
>>>>> McAfee (and Norton) applications are notorious for not uninstalling or
>>>>> upgrading cleanly. See if this McAfee three-step fix resolves your
>>>>> problems: http://service.mcafee.com/FAQDocument.aspx?id=TS100507
>>>>>
>>>>> Is McAfee Security Center a freebie from your ISP?
>>>>>
>>>>>
>>>>> Richard Roseweir wrote:
>>>>>> Pa Bear,
>>>>>>
>>>>>> Thanks for your prompt reply.
>>>>>>
>>>>>> Who would have thought that I, as a very ordinary end-user would have
>>>>>> to
>>>>>> consider all the questions that you asked. Shouldn't the supplier of
>>>>>> the
>>>>>> O/S and IE browser take care of all this to ensure that their
>>>>>> product(s)
>>>>>> works without me having to first investigate all the potential
>>>>>> short-comings? Anyway, here goes my answers....
>>>>>>
>>>>>> "PA Bear [MS MVP]" <PABearMVP@gmail.com> wrote in message
>>>>>> news:-OOCkxxy3KHA.348@TK2MSFTNGP04.phx.gbl...
>>>>>>> 1. Does the behavior persist if you start IE in No Add-ons mode?
>>>>>>> => Start | (All) Programs | Accessories | System Tools | Internet
>>>>>>> Explorer (No add-ons).
>>>>>>
>>>>>>> Troubleshooting and Internet Explorer’s (No Add-ons) Mode [Applies
>>>>>>> to
>>>>>>> IE7
>>>>>>> & IE8 in all OSS]
>>>>>>> http://blogs.msdn.com/ie/archive/2006/07/25/678113.aspx
>>>>>>
>>>>>> Yes, I've just tested my favourite Google "web" searches and the
>>>>>> images
>>>>>> STILL do not appear...all as before.
>>>>>>
>>>>>>> 2. Does the behavior persist if you Reset IE Advanced settings
>>>>>>> (RIES)?
>>>>>>> http://support.microsoft.com/kb/923737
>>>>>>
>>>>>> Yes, unfortunately!
>>>>>>
>>>>>>> 3. What anti-virus application or security suite is installed and is
>>>>>>> your
>>>>>>> subscription current? What anti-spyware applications (other than
>>>>>>> Defender)? What third-party firewall (if any)? Were any of these
>>>>>>> applications running in the background when you installed IE8?
>>>>>>
>>>>>> McAfee Security Centre incorporating VirusScan Plus 2009 fully
>>>>>> updated.
>>>>>> 3rd
>>>>>> party Firewall by McAfee. Note that Windowes Security Centre does
>>>>>> not
>>>>>> recognise the McAfee Security Centre and this despite several
>>>>>> uninstalls
>>>>>> and
>>>>>> re-installs. Yes, this McAfee Security Centre was originally active
>>>>>> when
>>>>>> I
>>>>>> upgraded IE7 to IE8. No other resident anti-virus, malware, spyware
>>>>>> installed.
>>>>>>
>>>>>>> 4. Has a(nother) Norton or McAfee application ever been installed on
>>>>>>> this
>>>>>>> machine (e.g., a free-trial version that came preinstalled when you
>>>>>>> bought
>>>>>>> it)?
>>>>>>
>>>>>> No, just this subscription one.
>>>>>>
>>>>>>> 5. Is the computer fully patched at Windows Update?
>>>>>>
>>>>>> Yes, see my initial inquiry.
>>>>>>
>>>>>>> 6. Is Flash Player v10.0.45.2 installed?
>>>>>>> http://www.adobe.com/support/security/bulletins/apsb10-06.html
>>>>>>
>>>>>> Yes, see my initial inquiry.
>>>>>>
>>>>>>> 7. Is Adobe Download Manager installed?
>>>>>>> http://www.adobe.com/support/security/bulletins/apsb10-08.html
>>>>>>
>>>>>> Yes.
>>>>>>
>>>>>> Thanks for your interest and willingness to assist.
>>>>>>
>>>>>> Sincerely,
>>>>>> Richard
>
 
P

PA Bear [MS MVP]

Flightless Bird
[As I'm awaiting your reply to Rob's post, I'll tell you that it would have
been best to disable all McAfee components and then enable the Windows
Firewall prior to installing IE7 and/or IE8. The fact that you didn't may
explain your horked User Agent string.]

Richard Roseweir wrote:
> This is getting to be fun.
>
> QED#1: Yes, all the components of the McAfee Security Centre (VirusScan
> Plus 2009) were installed, updated and running in the background when the
> update from IE7 to IE8 was made.
>
> QED#2: Yes, the Microsoft Update KB980182 is installed on my computer, as
> from 31st March 2010.
>
> So where to now?
>
> Cheers,
> Richard
>
> "PA Bear [MS MVP]" <PABearMVP@gmail.com> wrote in message
> news:uDCeBKB4KHA.4964@TK2MSFTNGP05.phx.gbl...
>> Thread history:
>> http://groups.google.com/group/micr...er.general/browse_frm/thread/f8268d34901809fd
>>
>> [You are running IE8 on a WinXP SP3 computer]
>>
>> IN RE what you're seeing at Google, etc., see my colleague Rob's reply.
>>
>> IN RE your unusual User Agent string & Windows Security Centre not
>> recognizing or monitoring McAfee Security Centre: Contact McAfee Support
>> for assistance.
>>
>> QED #1: Were all McAfee components (i.e., anti-virus; anti-spyware;
>> firewall) running in the background when you installed IE8?
>>
>> QED #2: Is "Security Update for Windows Internet Explorer 7 [or 8]
>> (KB980182)" listed in Add/Remove Programs?
>>
>> [Make sure Show Updates box is checked at top right of A/RP window]
>>
>>
>> Richard Roseweir wrote:
>>> Good morning Pa Bear,
>>>
>>> Yes, I have undertaken the McAfee "3-step fix" as recently as Thursday
>>> evening of last week in an attempt to get Windows Security Centre to
>>> recognize and monitor the McAfee Security Centre. WSC still does not
>>> recognize or monitor the MSC and I continue to do that manually.
>>>
>>> The Fiddler Tool provides me with this feedback in "red" lettering:
>>> Your User-Agent String
>>> Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; Trident/4.0)
>>>
>>> Interesting to see that the IE browser is identifying itself as MSIE 7.0
>>> when it is clearly identified in IE > Help > About Internet Explorer as
>>> MSIE
>>> version 8.0.6001.18702.
>>>
>>> There are no issues depicted and no resolutions offered.
>>>
>>> Do you suggest that I use one of the scripts to alter the User-Agent
>>> String?
>>>
>>> Regards,
>>> Richard
>>>
>>>
>>> "PA Bear [MS MVP]" <PABearMVP@gmail.com> wrote in message
>>> news:uuIvri43KHA.4336@TK2MSFTNGP04.phx.gbl...
>>>> As I said, McAfee applications are notorious for not upgrading cleanly.
>>>> (I can assue you that McAfee Security Center's been upgraded several
>>>> times
>>>> in the past year alone.) Have you done the three-step fix yet?
>>>> [yes/no]
>>>>
>>>> Per my colleague Rob's suggestion:
>>>>
>>>> Open IE (only!) to this page: http://www.fiddlertool.com/ua.aspx.
>>>> Highlight/select all of the red text at the top of the page and copy it
>>>> to
>>>> your clipboard. (Also scroll down to see if an issue has been detected
>>>> and
>>>> a possible resolution offered.) Open a reply to this post & paste the
>>>> contents of your clipboard into your reply.
>>>>
>>>> Richard Roseweir wrote:
>>>>> Pa Bear,
>>>>>
>>>>> I am familiar with and have used the McAfee Consumer Product Removal
>>>>> Tool
>>>>> (MCPR.exe), amongst others, several times to manage the complete
>>>>> removal
>>>>> and
>>>>> re-install of the McAfee Security Centre installed on my computer.
>>>>> No,
>>>>> it
>>>>> is not a ISP freebie but rather as I stated before, the McAfee product
>>>>> that
>>>>> I am using is a subscription product purchased, installed and updated
>>>>> by
>>>>> myself.
>>>>>
>>>>> I'm not sure why you're focusing on the McAfee security software.
>>>>> Does
>>>>> the
>>>>> McAfee Firewall and resident McAfee VirusScan present difficulties
>>>>> when
>>>>> downloading images and video thumbnails from websites?
>>>>>
>>>>> Please be reminded that when the same Google "web" search is repeated
>>>>> for
>>>>> "images" or "video" and then immediately switched back to "web" the
>>>>> thumbnails all appear. Note also that my Opera browser is protected
>>>>> by
>>>>> the
>>>>> same security and has no difficulties rendering these thumbnail
>>>>> images/videos.
>>>>>
>>>>> Regards,
>>>>> Richard
>>>>>
>>>>>
>>>>> "PA Bear [MS MVP]" <PABearMVP@gmail.com> wrote in message
>>>>> news:uQY7zM03KHA.5588@TK2MSFTNGP06.phx.gbl...
>>>>>> [To keep track of things, it helps immensely if you quote all of the
>>>>>> previous message(s) in your replies to the newsgroup and avoid inline
>>>>>> replies. Thank you.]
>>>>>>
>>>>>> McAfee (and Norton) applications are notorious for not uninstalling
>>>>>> or
>>>>>> upgrading cleanly. See if this McAfee three-step fix resolves your
>>>>>> problems: http://service.mcafee.com/FAQDocument.aspx?id=TS100507
>>>>>>
>>>>>> Is McAfee Security Center a freebie from your ISP?
>>>>>>
>>>>>>
>>>>>> Richard Roseweir wrote:
>>>>>>> Pa Bear,
>>>>>>>
>>>>>>> Thanks for your prompt reply.
>>>>>>>
>>>>>>> Who would have thought that I, as a very ordinary end-user would
>>>>>>> have
>>>>>>> to
>>>>>>> consider all the questions that you asked. Shouldn't the supplier
>>>>>>> of
>>>>>>> the
>>>>>>> O/S and IE browser take care of all this to ensure that their
>>>>>>> product(s)
>>>>>>> works without me having to first investigate all the potential
>>>>>>> short-comings? Anyway, here goes my answers....
>>>>>>>
>>>>>>> "PA Bear [MS MVP]" <PABearMVP@gmail.com> wrote in message
>>>>>>> news:-OOCkxxy3KHA.348@TK2MSFTNGP04.phx.gbl...
>>>>>>>> 1. Does the behavior persist if you start IE in No Add-ons mode?
>>>>>>>> => Start | (All) Programs | Accessories | System Tools | Internet
>>>>>>>> Explorer (No add-ons).
>>>>>>>
>>>>>>>> Troubleshooting and Internet Explorer’s (No Add-ons) Mode [Applies
>>>>>>>> to
>>>>>>>> IE7
>>>>>>>> & IE8 in all OSS]
>>>>>>>> http://blogs.msdn.com/ie/archive/2006/07/25/678113.aspx
>>>>>>>
>>>>>>> Yes, I've just tested my favourite Google "web" searches and the
>>>>>>> images
>>>>>>> STILL do not appear...all as before.
>>>>>>>
>>>>>>>> 2. Does the behavior persist if you Reset IE Advanced settings
>>>>>>>> (RIES)?
>>>>>>>> http://support.microsoft.com/kb/923737
>>>>>>>
>>>>>>> Yes, unfortunately!
>>>>>>>
>>>>>>>> 3. What anti-virus application or security suite is installed and
>>>>>>>> is
>>>>>>>> your
>>>>>>>> subscription current? What anti-spyware applications (other than
>>>>>>>> Defender)? What third-party firewall (if any)? Were any of these
>>>>>>>> applications running in the background when you installed IE8?
>>>>>>>
>>>>>>> McAfee Security Centre incorporating VirusScan Plus 2009 fully
>>>>>>> updated.
>>>>>>> 3rd
>>>>>>> party Firewall by McAfee. Note that Windowes Security Centre does
>>>>>>> not
>>>>>>> recognise the McAfee Security Centre and this despite several
>>>>>>> uninstalls
>>>>>>> and
>>>>>>> re-installs. Yes, this McAfee Security Centre was originally active
>>>>>>> when
>>>>>>> I
>>>>>>> upgraded IE7 to IE8. No other resident anti-virus, malware, spyware
>>>>>>> installed.
>>>>>>>
>>>>>>>> 4. Has a(nother) Norton or McAfee application ever been installed
>>>>>>>> on
>>>>>>>> this
>>>>>>>> machine (e.g., a free-trial version that came preinstalled when you
>>>>>>>> bought
>>>>>>>> it)?
>>>>>>>
>>>>>>> No, just this subscription one.
>>>>>>>
>>>>>>>> 5. Is the computer fully patched at Windows Update?
>>>>>>>
>>>>>>> Yes, see my initial inquiry.
>>>>>>>
>>>>>>>> 6. Is Flash Player v10.0.45.2 installed?
>>>>>>>> http://www.adobe.com/support/security/bulletins/apsb10-06.html
>>>>>>>
>>>>>>> Yes, see my initial inquiry.
>>>>>>>
>>>>>>>> 7. Is Adobe Download Manager installed?
>>>>>>>> http://www.adobe.com/support/security/bulletins/apsb10-08.html
>>>>>>>
>>>>>>> Yes.
>>>>>>>
>>>>>>> Thanks for your interest and willingness to assist.
>>>>>>>
>>>>>>> Sincerely,
>>>>>>> Richard
 
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