OneNote 2007 - which I've been using for about a month, creating about 20
Sections with up to 20 pages in each Section - suddenly froze today on
opening. Error message is: "Critical error: OneNote is unable to access the
notebook cache file for an unknown reason ... Error code: 0x17"
(I've run Office Diagnostics but they all completed OK.) I understand if I
delete the notebook cache file, OneNote will rebuild an uncorrupted version.
So I plan to locate file so I can delete it. If that's a really stupid thing
to do, I'd be most grateful for correction.

 

-------- Original-Nachricht --------

> OneNote 2007 - which I've been using for about a month, creating about 20
> Sections with up to 20 pages in each Section - suddenly froze today on
> opening. Error message is: "Critical error: OneNote is unable to access the
> notebook cache file for an unknown reason ... Error code: 0x17"
> (I've run Office Diagnostics but they all completed OK.) I understand if I
> delete the notebook cache file, OneNote will rebuild an uncorrupted version.
> So I plan to locate file so I can delete it. If that's a really stupid thing
> to do, I'd be most grateful for correction.

1. I hope all your notebooks are synched ...
2. Close ALL notebooks in ON to decouple them from the cache and close ON.
3. In XP the path (a hidden path !)to the cache is:

CDocuments and Settings\<User>\Local
Settings\Applicationdata\Microsoft\OneNote\12.0

4. The cache itself is a file called

OneNoteOfflineCache.onecache

5. Under Vista/W7 search for that file.
6. Delete it.
7. Start ON and re-open ALL notebooks. It will take a while to re-create
the cache.

Bernd

 

http://www.onenote-tips.com/troubleshooting.html

--
-Ben-
Ben M. Schorr, MVP
Roland Schorr & Tower
http://www.rolandschorr.com
http://www.officeforlawyers.com/outlook.htm
Author: The Lawyer's Guide to Microsoft Outlook 2007:
http://tinyurl.com/ol4law-amazon

"Fra Angelico Fan" <Fra Angelico Fan@discussions.microsoft.com> wrote in
message news:5BC50714-2391-474A-BA38-049442B8F8F0@microsoft.com...
> OneNote 2007 - which I've been using for about a month, creating about 20
> Sections with up to 20 pages in each Section - suddenly froze today on
> opening. Error message is: "Critical error: OneNote is unable to access
> the
> notebook cache file for an unknown reason ... Error code: 0x17"
> (I've run Office Diagnostics but they all completed OK.) I understand if I
> delete the notebook cache file, OneNote will rebuild an uncorrupted
> version.
> So I plan to locate file so I can delete it. If that's a really stupid
> thing
> to do, I'd be most grateful for correction.