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Where is the 2007 OneNote 'notebook cache file' located?

Discussion in 'Microsoft OneNote' started by Fra Angelico Fan, Apr 21, 2010.

  1. Fra Angelico Fan

    Fra Angelico Fan Flightless Bird

    OneNote 2007 - which I've been using for about a month, creating about 20
    Sections with up to 20 pages in each Section - suddenly froze today on
    opening. Error message is: "Critical error: OneNote is unable to access the
    notebook cache file for an unknown reason ... Error code: 0x17"
    (I've run Office Diagnostics but they all completed OK.) I understand if I
    delete the notebook cache file, OneNote will rebuild an uncorrupted version.
    So I plan to locate file so I can delete it. If that's a really stupid thing
    to do, I'd be most grateful for correction.
     
  2. Bernd

    Bernd Flightless Bird

    -------- Original-Nachricht --------

    > OneNote 2007 - which I've been using for about a month, creating about 20
    > Sections with up to 20 pages in each Section - suddenly froze today on
    > opening. Error message is: "Critical error: OneNote is unable to access the
    > notebook cache file for an unknown reason ... Error code: 0x17"
    > (I've run Office Diagnostics but they all completed OK.) I understand if I
    > delete the notebook cache file, OneNote will rebuild an uncorrupted version.
    > So I plan to locate file so I can delete it. If that's a really stupid thing
    > to do, I'd be most grateful for correction.


    1. I hope all your notebooks are synched ...
    2. Close ALL notebooks in ON to decouple them from the cache and close ON.
    3. In XP the path (a hidden path !)to the cache is:

    C:/Documents and Settings\<User>\Local
    Settings\Applicationdata\Microsoft\OneNote\12.0

    4. The cache itself is a file called

    OneNoteOfflineCache.onecache

    5. Under Vista/W7 search for that file.
    6. Delete it.
    7. Start ON and re-open ALL notebooks. It will take a while to re-create
    the cache.

    Bernd
     
  3. Ben M. Schorr, MVP

    Ben M. Schorr, MVP Flightless Bird

    http://www.onenote-tips.com/troubleshooting.html

    --
    -Ben-
    Ben M. Schorr, MVP
    Roland Schorr & Tower
    http://www.rolandschorr.com
    http://www.officeforlawyers.com/outlook.htm
    Author: The Lawyer's Guide to Microsoft Outlook 2007:
    http://tinyurl.com/ol4law-amazon

    "Fra Angelico Fan" <Fra Angelico Fan@discussions.microsoft.com> wrote in
    message news:5BC50714-2391-474A-BA38-049442B8F8F0@microsoft.com...
    > OneNote 2007 - which I've been using for about a month, creating about 20
    > Sections with up to 20 pages in each Section - suddenly froze today on
    > opening. Error message is: "Critical error: OneNote is unable to access
    > the
    > notebook cache file for an unknown reason ... Error code: 0x17"
    > (I've run Office Diagnostics but they all completed OK.) I understand if I
    > delete the notebook cache file, OneNote will rebuild an uncorrupted
    > version.
    > So I plan to locate file so I can delete it. If that's a really stupid
    > thing
    > to do, I'd be most grateful for correction.
     

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