1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Wav files not playing in Windows 7

Discussion in 'Windows Media' started by beckla, Feb 3, 2010.

  1. beckla

    beckla Flightless Bird

    A software program I use for work plays an audio file in sync with a text
    file. Played with no problem on Vista but the program will not play on
    Windows 7. I get an error "multimedia processing error." Any suggestions?
     
  2. dddd

    dddd Flightless Bird

    "beckla" wrote:

    > A software program I use for work plays an audio file in sync with a text
    > file. Played with no problem on Vista but the program will not play on
    > Windows 7. I get an error "multimedia processing error." Any suggestions?
     
  3. Tim De Baets

    Tim De Baets Flightless Bird

    Looks like nobody here knows the solution (myself included). However,
    you could try posting this to the Windows 7 Media forum at
    http://social.technet.microsoft.com/Forums/en-US/w7itpromedia/threads
    This forum is being followed by some Microsoft insiders who might be
    able to help you further.

    Regards

    --
    Tim De Baets
    http://www.bm-productions.tk

    beckla wrote:
    > A software program I use for work plays an audio file in sync with a text
    > file. Played with no problem on Vista but the program will not play on
    > Windows 7. I get an error "multimedia processing error." Any suggestions?
     
  4. On Wed, 3 Feb 2010 08:26:01 -0800, beckla
    <beckla@discussions.microsoft.com> wrote:

    >A software program I use for work plays an audio file in sync with a text
    >file. Played with no problem on Vista but the program will not play on
    >Windows 7. I get an error "multimedia processing error." Any suggestions?


    Hi -

    What software progrm is it which you're using ? Or it's a secret? ;-)

    If the audio is in a standard format like MP3, and the text file is a
    known type such as .sami or .smi, .sub, .srt and so on, there may be
    other ways to play it back in sync.

    Quicktime can use a .qttext file with audio, and that might be one
    option if you have a quicktime text file format.

    HTH
    Cheers - Neil
    ------------------------------------------------
    Digital Media MVP : 2004-2010
    http://mvp.support.microsoft.com/mvpfaqs
     
  5. daledoc1

    daledoc1 Flightless Bird

    Same problem here. :-(


    Brand new Dell XPS 8110 (Intel Core i7-860 @ 2.8 GHz; 8 GB RAM; ATI Radeon
    HD 5770; THX TruStudio; Bose 2.0 Companion speakers) running Win 7 Ult (64)
    (fully patched; drivers and BIOS updated).
    Audio generally works fine for Windows sounds (I think - under "default"
    sound scheme), mp3/video, some of my 3rd-party apps, etc.

    However, there are some notable bugs:

    1) the OEM McAfee Security Center audio "alerts" (for: new updates
    available, update installation complete, programs are up to date, scan
    complete) do NOT play, even though the appropriate box is selected in the
    McAfee configuration. I might not have even noticed, were I not already
    running OEM McAfee in the EXACT SAME versions on my Vista Ultimate SP2
    (32-bit) box. Other users at the McAfee forums report "no sound" with Win 7
    (64), as well; others hadn't noticed, b/c they don't have the audio alert
    function selected, or are new to McAfee, etc.

    2) when configuring a couple of 3rd-party programs (Mailwasher Pro and
    MSGTAG Status) in control panel > hardware & sound > sound > sounds to select
    the sound for "new mail" and "read notifications" respectively, the WAV files
    selected from among those stored in a folder on my computer do NOT work. The
    EXACT same WAV files work fine in these same applications on BOTH my Vista
    (32) (desktop) AND my Win 7 Pro (32) (laptop). Moreover, when I browse
    through my entire collection of wav files, only 1 or 2 of them work when
    selected to play in these applications. And ALL of the stored wav files play
    fine from WMP and MediaMonkey. So, they are not "corrupted". They just
    don't play within the Win 7 (64) OS itself. A similar problem occurs with
    Thunderbird 3.0.1 -- although I have 1 of my own wav files selected for "new
    mail", it plays the Windows default sound, instead. Again, my "custom" sound
    works fine in TB on both other computers.

    Troubleshooting thus far (all to no avail):
    A. Ran the Windows audio troubleshooter - no problems detected
    B. Verified that BIOS and all drivers are up to date - they are
    C. Downloaded some new wav files, tested them for playback in WMP (work
    fine) and tried them in both applications - no joy
    D. Checked the Dell Support Center alerts for "sound problems with Win 7"
    and ran all their steps - no problems, no resolution
    E. Contacted Dell TS - they confirmed that "Win 7 (64) has problems playing
    "old" wav files" & they get lots of calls on this!!!
    F. Google search turns up numerous threads at MS forums and elsewhere about
    this problem.

    At least for me, the issue seems isolated to Win 7 ***64***, since the exact
    same programs run fine with the exact same settings on my Win 7 (32) laptop
    and/or my Win Vista (32) desktop.

    This appears to be a SIGNIFICANT, increasingly common bug in Win 7 (64).

    "Neil Smith [MVP Digital Media]" wrote:

    > On Wed, 3 Feb 2010 08:26:01 -0800, beckla
    > <beckla@discussions.microsoft.com> wrote:
    >
    > >A software program I use for work plays an audio file in sync with a text
    > >file. Played with no problem on Vista but the program will not play on
    > >Windows 7. I get an error "multimedia processing error." Any suggestions?

    >
    > Hi -
    >
    > What software progrm is it which you're using ? Or it's a secret? ;-)
    >
    > If the audio is in a standard format like MP3, and the text file is a
    > known type such as .sami or .smi, .sub, .srt and so on, there may be
    > other ways to play it back in sync.
    >
    > Quicktime can use a .qttext file with audio, and that might be one
    > option if you have a quicktime text file format.
    >
    > HTH
    > Cheers - Neil
    > ------------------------------------------------
    > Digital Media MVP : 2004-2010
    > http://mvp.support.microsoft.com/mvpfaqs
    > .
    >
     
  6. Tim De Baets

    Tim De Baets Flightless Bird

    I suggest that you report this on the Windows 7 Media forum at
    http://social.technet.microsoft.com/Forums/en-US/w7itpromedia/threads
    This forum is being followed by some people from Microsoft who might be
    able to provide more information.

    Regards

    --
    Tim De Baets
    http://www.bm-productions.tk

    daledoc1 wrote:
    > Same problem here. :-(
    >
    >
    > Brand new Dell XPS 8110 (Intel Core i7-860 @ 2.8 GHz; 8 GB RAM; ATI Radeon
    > HD 5770; THX TruStudio; Bose 2.0 Companion speakers) running Win 7 Ult (64)
    > (fully patched; drivers and BIOS updated).
    > Audio generally works fine for Windows sounds (I think - under "default"
    > sound scheme), mp3/video, some of my 3rd-party apps, etc.
    >
    > However, there are some notable bugs:
    >
    > 1) the OEM McAfee Security Center audio "alerts" (for: new updates
    > available, update installation complete, programs are up to date, scan
    > complete) do NOT play, even though the appropriate box is selected in the
    > McAfee configuration. I might not have even noticed, were I not already
    > running OEM McAfee in the EXACT SAME versions on my Vista Ultimate SP2
    > (32-bit) box. Other users at the McAfee forums report "no sound" with Win 7
    > (64), as well; others hadn't noticed, b/c they don't have the audio alert
    > function selected, or are new to McAfee, etc.
    >
    > 2) when configuring a couple of 3rd-party programs (Mailwasher Pro and
    > MSGTAG Status) in control panel > hardware & sound > sound > sounds to select
    > the sound for "new mail" and "read notifications" respectively, the WAV files
    > selected from among those stored in a folder on my computer do NOT work. The
    > EXACT same WAV files work fine in these same applications on BOTH my Vista
    > (32) (desktop) AND my Win 7 Pro (32) (laptop). Moreover, when I browse
    > through my entire collection of wav files, only 1 or 2 of them work when
    > selected to play in these applications. And ALL of the stored wav files play
    > fine from WMP and MediaMonkey. So, they are not "corrupted". They just
    > don't play within the Win 7 (64) OS itself. A similar problem occurs with
    > Thunderbird 3.0.1 -- although I have 1 of my own wav files selected for "new
    > mail", it plays the Windows default sound, instead. Again, my "custom" sound
    > works fine in TB on both other computers.
    >
    > Troubleshooting thus far (all to no avail):
    > A. Ran the Windows audio troubleshooter - no problems detected
    > B. Verified that BIOS and all drivers are up to date - they are
    > C. Downloaded some new wav files, tested them for playback in WMP (work
    > fine) and tried them in both applications - no joy
    > D. Checked the Dell Support Center alerts for "sound problems with Win 7"
    > and ran all their steps - no problems, no resolution
    > E. Contacted Dell TS - they confirmed that "Win 7 (64) has problems playing
    > "old" wav files" & they get lots of calls on this!!!
    > F. Google search turns up numerous threads at MS forums and elsewhere about
    > this problem.
    >
    > At least for me, the issue seems isolated to Win 7 ***64***, since the exact
    > same programs run fine with the exact same settings on my Win 7 (32) laptop
    > and/or my Win Vista (32) desktop.
    >
    > This appears to be a SIGNIFICANT, increasingly common bug in Win 7 (64).
    >
    > "Neil Smith [MVP Digital Media]" wrote:
    >
    >> On Wed, 3 Feb 2010 08:26:01 -0800, beckla
    >> <beckla@discussions.microsoft.com> wrote:
    >>
    >>> A software program I use for work plays an audio file in sync with a text
    >>> file. Played with no problem on Vista but the program will not play on
    >>> Windows 7. I get an error "multimedia processing error." Any suggestions?

    >> Hi -
    >>
    >> What software progrm is it which you're using ? Or it's a secret? ;-)
    >>
    >> If the audio is in a standard format like MP3, and the text file is a
    >> known type such as .sami or .smi, .sub, .srt and so on, there may be
    >> other ways to play it back in sync.
    >>
    >> Quicktime can use a .qttext file with audio, and that might be one
    >> option if you have a quicktime text file format.
    >>
    >> HTH
    >> Cheers - Neil
    >> ------------------------------------------------
    >> Digital Media MVP : 2004-2010
    >> http://mvp.support.microsoft.com/mvpfaqs
    >> .
    >>
     

Share This Page