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very slow computer

H

helpplease

Flightless Bird
HELP. my computer is an absolute mess. it takes forever to start up. i
have media center but can't listen to music or watch videos because the
computer is so slow that the sound skips. i ran superantispyware and avg and
that did not help one bit. i removed norton prior to installing avg and
removed windows defender (was told windows defender is spyware?) it seems as
though it was after playing a game on facebook that my computer slowed down
significantly.
when i open task manager i end up with 5 little green boxes in the bottom
right hand corner of computer screen. superantispyware icons showed up 4
times at the bottom right hand corner, i guess they are opening multiple
times?.
i checked msconfig and it doesn't appear as though i have anything unusual
running at start up.
could installing itunes and then removing it and then reinstalling it cause
problems? I followed instructions that i found online, used windows cleanup,
i think that was what it was called, and removed all the necessary components
(Bonjour, etc.)
I do my banking online and installed a program called Rapport console, it is
supposed to help so that key strokes can't be logged? I have disabled it to
see if that made a difference (possible conflict with firewall )and it did
not. i'm using avg for antivirus and windows firewall.
 
R

Russ SBITS.Biz [SBS-MVP]

Flightless Bird
Defender is not Spyware
http://www.microsoft.com/windows/products/winfamily/defender/default.mspx

However it can conflict with your current AV
There are MANY Number of things that can slow your PC
How many APS you are running
If you are running More than 1 AV
And the spyware Loading Multiple times doesn't sound good?

Open up Task Manager and how much memory are you using
VS how much Memory do you have?
It could be as simple as you don't have enough Memory
Russ

--
Russell Grover - SBITS.Biz [SBS-MVP]
Microsoft Gold Certified Partner
Microsoft Certified Small Business Specialist
24hr SBS Remote Support - www.SBITS.Biz
Question or Second Opinion $25.00 - www.PersonalITConsultant.com
Free Trial Microsoft Online Services - www.Microsoft-Online-Services.com


"helpplease" <helpplease@discussions.microsoft.com> wrote in message
news:7C991FF0-AEE5-475D-B3EB-A82F088CD231@microsoft.com...
> HELP. my computer is an absolute mess. it takes forever to start up. i
> have media center but can't listen to music or watch videos because the
> computer is so slow that the sound skips. i ran superantispyware and avg
> and
> that did not help one bit. i removed norton prior to installing avg and
> removed windows defender (was told windows defender is spyware?) it seems
> as
> though it was after playing a game on facebook that my computer slowed
> down
> significantly.
> when i open task manager i end up with 5 little green boxes in the bottom
> right hand corner of computer screen. superantispyware icons showed up 4
> times at the bottom right hand corner, i guess they are opening multiple
> times?.
> i checked msconfig and it doesn't appear as though i have anything unusual
> running at start up.
> could installing itunes and then removing it and then reinstalling it
> cause
> problems? I followed instructions that i found online, used windows
> cleanup,
> i think that was what it was called, and removed all the necessary
> components
> (Bonjour, etc.)
> I do my banking online and installed a program called Rapport console, it
> is
> supposed to help so that key strokes can't be logged? I have disabled it
> to
> see if that made a difference (possible conflict with firewall )and it did
> not. i'm using avg for antivirus and windows firewall.
>
 
R

Rich Barry

Flightless Bird
You, definitely want to uninstall that Superantispyware if you can.
Open Task Manager>select Processes. In the column labeled CPU note down the
processes that are
10 and higher. System Idle should be a high number so that's normal.
Post them back here with the exact spelling of the processes and their
corresponding numerical values.



"helpplease" <helpplease@discussions.microsoft.com> wrote in message
news:7C991FF0-AEE5-475D-B3EB-A82F088CD231@microsoft.com...
> HELP. my computer is an absolute mess. it takes forever to start up. i
> have media center but can't listen to music or watch videos because the
> computer is so slow that the sound skips. i ran superantispyware and avg
> and
> that did not help one bit. i removed norton prior to installing avg and
> removed windows defender (was told windows defender is spyware?) it seems
> as
> though it was after playing a game on facebook that my computer slowed
> down
> significantly.
> when i open task manager i end up with 5 little green boxes in the bottom
> right hand corner of computer screen. superantispyware icons showed up 4
> times at the bottom right hand corner, i guess they are opening multiple
> times?.
> i checked msconfig and it doesn't appear as though i have anything unusual
> running at start up.
> could installing itunes and then removing it and then reinstalling it
> cause
> problems? I followed instructions that i found online, used windows
> cleanup,
> i think that was what it was called, and removed all the necessary
> components
> (Bonjour, etc.)
> I do my banking online and installed a program called Rapport console, it
> is
> supposed to help so that key strokes can't be logged? I have disabled it
> to
> see if that made a difference (possible conflict with firewall )and it did
> not. i'm using avg for antivirus and windows firewall.
 
D

db

Flightless Bird
the two methods I like
to use and advise for
issues involving some
performance issues are:

1) test performance is
safe mode then

2) execute a clean boot.

--

db·´¯`·...¸><)))º>
DatabaseBen, Retired Professional
- Systems Analyst
- Database Developer
- Accountancy
- Veteran of the Armed Forces
- Microsoft Partner
- @hotmail.com
~~~~~~~~~~"share the nirvana" - dbZen

>
>


"helpplease" <helpplease@discussions.microsoft.com> wrote in message news:7C991FF0-AEE5-475D-B3EB-A82F088CD231@microsoft.com...
> HELP. my computer is an absolute mess. it takes forever to start up. i
> have media center but can't listen to music or watch videos because the
> computer is so slow that the sound skips. i ran superantispyware and avg and
> that did not help one bit. i removed norton prior to installing avg and
> removed windows defender (was told windows defender is spyware?) it seems as
> though it was after playing a game on facebook that my computer slowed down
> significantly.
> when i open task manager i end up with 5 little green boxes in the bottom
> right hand corner of computer screen. superantispyware icons showed up 4
> times at the bottom right hand corner, i guess they are opening multiple
> times?.
> i checked msconfig and it doesn't appear as though i have anything unusual
> running at start up.
> could installing itunes and then removing it and then reinstalling it cause
> problems? I followed instructions that i found online, used windows cleanup,
> i think that was what it was called, and removed all the necessary components
> (Bonjour, etc.)
> I do my banking online and installed a program called Rapport console, it is
> supposed to help so that key strokes can't be logged? I have disabled it to
> see if that made a difference (possible conflict with firewall )and it did
> not. i'm using avg for antivirus and windows firewall.
>
 
J

Jose

Flightless Bird
On Feb 8, 11:24 am, helpplease <helpple...@discussions.microsoft.com>
wrote:
> HELP.  my computer is an absolute mess.  it takes forever to start up..  i
> have media center but can't listen to music or watch videos because the
> computer is so slow that the sound skips.  i ran superantispyware and avg and
> that did not help one bit.  i  removed norton prior to installing avgand
> removed windows defender (was told windows defender is spyware?)  it seems as
> though it was after playing a game on facebook that my computer slowed down
> significantly.  
> when i open task manager i end up with 5 little green boxes in the bottom
> right hand corner of computer screen.  superantispyware icons showed up4
> times at the bottom right hand corner, i guess they are opening multiple
> times?.  
> i checked msconfig and it doesn't appear as though i have anything unusual
> running at start up.  
> could installing itunes and then removing it and then reinstalling it cause
> problems?  I followed instructions that i found online, used windows cleanup,
> i think that was what it was called, and removed all the necessary components
> (Bonjour, etc.)
> I do my banking online and installed a program called Rapport console, itis
> supposed to help so that key strokes can't be logged? I have disabled it to
> see if that made a difference (possible conflict with firewall )and it did
> not.  i'm using avg for antivirus and windows firewall.  


Lots of suggestions to check Task Manager, what do you see, copy up
some numbers, etc. There is way too much guessing, assumptions,
possibility of typos, back and forth, more questions, so why not post
a screen shot of your TM and there will be no guessing (no guessing
about your Task Manager anyway).

You can't upload a screenshot here, but you can upload it elsewhere
and we can see it.

Right click the Taskbar, choose Task Manager and select the Processes
tab.

Click View, Select Columns, check the box that says: Virtual Memory
Size. Expand the
width of the Task Manager box so you can see all the columns and
processes.

Double click a column heading in TM to sort by the column. For
example,
sort Task Manager by the CPU column.

Take a screenshot of what you see and upload the screenshot to one of
several
free picture hosting WWW sites.

When you are done, we will be able to see what you are seeing.

To create and post a screenshot:

Press the Print Scrn button to copy your entire screen to the Windows
clipboard.

Press Alt Print Scrn to copy just the active window to the Windows
clipboard.

Open MS Paint:

Start, Program Accessories, Paint

When Paint opens, press CTRL-V to paste the clipboard, save the new
Paint file
to your desktop or someplace you can remember. JPG files take up less
hard
disk space than BMP files and just as readable.

Make as many screenshots as you need. Practice makes perfect. Be
careful your
screenshot does not contain any personal information. Practice
viewing your images
before you upload them to be sure they are okay.

Some sites (like bleepingcomputer) will let you attach a file directly
to your post.
If the site has some kind of attachment/upload function it is usually
easiest just to
use it.

If there is no such function then use a free third party image hosting
WWW site.

Create a free account on some free picture hosting web site. You can
always remove
your account later if you want. Here are some free image hosting
sites:

http://www.imageshack.us/
http://photobucket.com/

Using your free account, upload your screenshot(s) (the JPG or BMP
files) to the
site and it will return to you a URL web address (a link) for your new
image(s)
that you can paste in a message post, email, etc.

When you are done, what you post for others to use should look
something like this:

http://img163.imageshack.us/img163/6428/taskmanagerr.jpg

Post that URL web address back here in your response and we can click
on the
address and see your screenshot. Post as many as you need - the sites
are free.
 
T

Teneo

Flightless Bird
If you are infected, good previous comments, could try this...

http://forums.malwarebytes.org/index.php?showtopic=9573


"Jose" <jose_ease@yahoo.com> wrote in message
news:f7020e3f-f163-4a86-af84-b3e8d377cd9c@q16g2000yqq.googlegroups.com...
On Feb 8, 11:24 am, helpplease <helpple...@discussions.microsoft.com>
wrote:
> HELP. my computer is an absolute mess. it takes forever to start up. i
> have media center but can't listen to music or watch videos because the
> computer is so slow that the sound skips. i ran superantispyware and avg
> and
> that did not help one bit. i removed norton prior to installing avg and
> removed windows defender (was told windows defender is spyware?) it seems
> as
> though it was after playing a game on facebook that my computer slowed
> down
> significantly.
> when i open task manager i end up with 5 little green boxes in the bottom
> right hand corner of computer screen. superantispyware icons showed up 4
> times at the bottom right hand corner, i guess they are opening multiple
> times?.
> i checked msconfig and it doesn't appear as though i have anything unusual
> running at start up.
> could installing itunes and then removing it and then reinstalling it
> cause
> problems? I followed instructions that i found online, used windows
> cleanup,
> i think that was what it was called, and removed all the necessary
> components
> (Bonjour, etc.)
> I do my banking online and installed a program called Rapport console, it
> is
> supposed to help so that key strokes can't be logged? I have disabled it
> to
> see if that made a difference (possible conflict with firewall )and it did
> not. i'm using avg for antivirus and windows firewall.


Lots of suggestions to check Task Manager, what do you see, copy up
some numbers, etc. There is way too much guessing, assumptions,
possibility of typos, back and forth, more questions, so why not post
a screen shot of your TM and there will be no guessing (no guessing
about your Task Manager anyway).

You can't upload a screenshot here, but you can upload it elsewhere
and we can see it.

Right click the Taskbar, choose Task Manager and select the Processes
tab.

Click View, Select Columns, check the box that says: Virtual Memory
Size. Expand the
width of the Task Manager box so you can see all the columns and
processes.

Double click a column heading in TM to sort by the column. For
example,
sort Task Manager by the CPU column.

Take a screenshot of what you see and upload the screenshot to one of
several
free picture hosting WWW sites.

When you are done, we will be able to see what you are seeing.

To create and post a screenshot:

Press the Print Scrn button to copy your entire screen to the Windows
clipboard.

Press Alt Print Scrn to copy just the active window to the Windows
clipboard.

Open MS Paint:

Start, Program Accessories, Paint

When Paint opens, press CTRL-V to paste the clipboard, save the new
Paint file
to your desktop or someplace you can remember. JPG files take up less
hard
disk space than BMP files and just as readable.

Make as many screenshots as you need. Practice makes perfect. Be
careful your
screenshot does not contain any personal information. Practice
viewing your images
before you upload them to be sure they are okay.

Some sites (like bleepingcomputer) will let you attach a file directly
to your post.
If the site has some kind of attachment/upload function it is usually
easiest just to
use it.

If there is no such function then use a free third party image hosting
WWW site.

Create a free account on some free picture hosting web site. You can
always remove
your account later if you want. Here are some free image hosting
sites:

http://www.imageshack.us/
http://photobucket.com/

Using your free account, upload your screenshot(s) (the JPG or BMP
files) to the
site and it will return to you a URL web address (a link) for your new
image(s)
that you can paste in a message post, email, etc.

When you are done, what you post for others to use should look
something like this:

http://img163.imageshack.us/img163/6428/taskmanagerr.jpg

Post that URL web address back here in your response and we can click
on the
address and see your screenshot. Post as many as you need - the sites
are free.
 
P

PA Bear [MS MVP]

Flightless Bird
Help! My computer is slow!
http://miekiemoes.blogspot.com/2008/02/help-my-computer-is-slow.html


helpplease wrote:
> HELP. my computer is an absolute mess. it takes forever to start up. i
> have media center but can't listen to music or watch videos because the
> computer is so slow that the sound skips. i ran superantispyware and avg
> and that did not help one bit. i removed norton prior to installing avg
> and removed windows defender (was told windows defender is spyware?) it
> seems as though it was after playing a game on facebook that my computer
> slowed down significantly.
> when i open task manager i end up with 5 little green boxes in the bottom
> right hand corner of computer screen. superantispyware icons showed up 4
> times at the bottom right hand corner, i guess they are opening multiple
> times?.
> i checked msconfig and it doesn't appear as though i have anything unusual
> running at start up.
> could installing itunes and then removing it and then reinstalling it
> cause
> problems? I followed instructions that i found online, used windows
> cleanup, i think that was what it was called, and removed all the
> necessary
> components (Bonjour, etc.)
> I do my banking online and installed a program called Rapport console, it
> is
> supposed to help so that key strokes can't be logged? I have disabled it
> to
> see if that made a difference (possible conflict with firewall )and it did
> not. i'm using avg for antivirus and windows firewall.
 
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