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very slow computer

Discussion in 'Windows XP' started by helpplease, Feb 8, 2010.

  1. helpplease

    helpplease Flightless Bird

    HELP. my computer is an absolute mess. it takes forever to start up. i
    have media center but can't listen to music or watch videos because the
    computer is so slow that the sound skips. i ran superantispyware and avg and
    that did not help one bit. i removed norton prior to installing avg and
    removed windows defender (was told windows defender is spyware?) it seems as
    though it was after playing a game on facebook that my computer slowed down
    significantly.
    when i open task manager i end up with 5 little green boxes in the bottom
    right hand corner of computer screen. superantispyware icons showed up 4
    times at the bottom right hand corner, i guess they are opening multiple
    times?.
    i checked msconfig and it doesn't appear as though i have anything unusual
    running at start up.
    could installing itunes and then removing it and then reinstalling it cause
    problems? I followed instructions that i found online, used windows cleanup,
    i think that was what it was called, and removed all the necessary components
    (Bonjour, etc.)
    I do my banking online and installed a program called Rapport console, it is
    supposed to help so that key strokes can't be logged? I have disabled it to
    see if that made a difference (possible conflict with firewall )and it did
    not. i'm using avg for antivirus and windows firewall.
     
  2. Russ SBITS.Biz [SBS-MVP]

    Russ SBITS.Biz [SBS-MVP] Flightless Bird

    Defender is not Spyware
    http://www.microsoft.com/windows/products/winfamily/defender/default.mspx

    However it can conflict with your current AV
    There are MANY Number of things that can slow your PC
    How many APS you are running
    If you are running More than 1 AV
    And the spyware Loading Multiple times doesn't sound good?

    Open up Task Manager and how much memory are you using
    VS how much Memory do you have?
    It could be as simple as you don't have enough Memory
    Russ

    --
    Russell Grover - SBITS.Biz [SBS-MVP]
    Microsoft Gold Certified Partner
    Microsoft Certified Small Business Specialist
    24hr SBS Remote Support - www.SBITS.Biz
    Question or Second Opinion $25.00 - www.PersonalITConsultant.com
    Free Trial Microsoft Online Services - www.Microsoft-Online-Services.com


    "helpplease" <helpplease@discussions.microsoft.com> wrote in message
    news:7C991FF0-AEE5-475D-B3EB-A82F088CD231@microsoft.com...
    > HELP. my computer is an absolute mess. it takes forever to start up. i
    > have media center but can't listen to music or watch videos because the
    > computer is so slow that the sound skips. i ran superantispyware and avg
    > and
    > that did not help one bit. i removed norton prior to installing avg and
    > removed windows defender (was told windows defender is spyware?) it seems
    > as
    > though it was after playing a game on facebook that my computer slowed
    > down
    > significantly.
    > when i open task manager i end up with 5 little green boxes in the bottom
    > right hand corner of computer screen. superantispyware icons showed up 4
    > times at the bottom right hand corner, i guess they are opening multiple
    > times?.
    > i checked msconfig and it doesn't appear as though i have anything unusual
    > running at start up.
    > could installing itunes and then removing it and then reinstalling it
    > cause
    > problems? I followed instructions that i found online, used windows
    > cleanup,
    > i think that was what it was called, and removed all the necessary
    > components
    > (Bonjour, etc.)
    > I do my banking online and installed a program called Rapport console, it
    > is
    > supposed to help so that key strokes can't be logged? I have disabled it
    > to
    > see if that made a difference (possible conflict with firewall )and it did
    > not. i'm using avg for antivirus and windows firewall.
    >
     
  3. Rich Barry

    Rich Barry Flightless Bird

    You, definitely want to uninstall that Superantispyware if you can.
    Open Task Manager>select Processes. In the column labeled CPU note down the
    processes that are
    10 and higher. System Idle should be a high number so that's normal.
    Post them back here with the exact spelling of the processes and their
    corresponding numerical values.



    "helpplease" <helpplease@discussions.microsoft.com> wrote in message
    news:7C991FF0-AEE5-475D-B3EB-A82F088CD231@microsoft.com...
    > HELP. my computer is an absolute mess. it takes forever to start up. i
    > have media center but can't listen to music or watch videos because the
    > computer is so slow that the sound skips. i ran superantispyware and avg
    > and
    > that did not help one bit. i removed norton prior to installing avg and
    > removed windows defender (was told windows defender is spyware?) it seems
    > as
    > though it was after playing a game on facebook that my computer slowed
    > down
    > significantly.
    > when i open task manager i end up with 5 little green boxes in the bottom
    > right hand corner of computer screen. superantispyware icons showed up 4
    > times at the bottom right hand corner, i guess they are opening multiple
    > times?.
    > i checked msconfig and it doesn't appear as though i have anything unusual
    > running at start up.
    > could installing itunes and then removing it and then reinstalling it
    > cause
    > problems? I followed instructions that i found online, used windows
    > cleanup,
    > i think that was what it was called, and removed all the necessary
    > components
    > (Bonjour, etc.)
    > I do my banking online and installed a program called Rapport console, it
    > is
    > supposed to help so that key strokes can't be logged? I have disabled it
    > to
    > see if that made a difference (possible conflict with firewall )and it did
    > not. i'm using avg for antivirus and windows firewall.
     
  4. db

    db Flightless Bird

    the two methods I like
    to use and advise for
    issues involving some
    performance issues are:

    1) test performance is
    safe mode then

    2) execute a clean boot.

    --

    db·´¯`·...¸><)))º>
    DatabaseBen, Retired Professional
    - Systems Analyst
    - Database Developer
    - Accountancy
    - Veteran of the Armed Forces
    - Microsoft Partner
    - @hotmail.com
    ~~~~~~~~~~"share the nirvana" - dbZen

    >
    >


    "helpplease" <helpplease@discussions.microsoft.com> wrote in message news:7C991FF0-AEE5-475D-B3EB-A82F088CD231@microsoft.com...
    > HELP. my computer is an absolute mess. it takes forever to start up. i
    > have media center but can't listen to music or watch videos because the
    > computer is so slow that the sound skips. i ran superantispyware and avg and
    > that did not help one bit. i removed norton prior to installing avg and
    > removed windows defender (was told windows defender is spyware?) it seems as
    > though it was after playing a game on facebook that my computer slowed down
    > significantly.
    > when i open task manager i end up with 5 little green boxes in the bottom
    > right hand corner of computer screen. superantispyware icons showed up 4
    > times at the bottom right hand corner, i guess they are opening multiple
    > times?.
    > i checked msconfig and it doesn't appear as though i have anything unusual
    > running at start up.
    > could installing itunes and then removing it and then reinstalling it cause
    > problems? I followed instructions that i found online, used windows cleanup,
    > i think that was what it was called, and removed all the necessary components
    > (Bonjour, etc.)
    > I do my banking online and installed a program called Rapport console, it is
    > supposed to help so that key strokes can't be logged? I have disabled it to
    > see if that made a difference (possible conflict with firewall )and it did
    > not. i'm using avg for antivirus and windows firewall.
    >
     
  5. Jose

    Jose Flightless Bird

    On Feb 8, 11:24 am, helpplease <helpple...@discussions.microsoft.com>
    wrote:
    > HELP.  my computer is an absolute mess.  it takes forever to start up..  i
    > have media center but can't listen to music or watch videos because the
    > computer is so slow that the sound skips.  i ran superantispyware and avg and
    > that did not help one bit.  i  removed norton prior to installing avgand
    > removed windows defender (was told windows defender is spyware?)  it seems as
    > though it was after playing a game on facebook that my computer slowed down
    > significantly.  
    > when i open task manager i end up with 5 little green boxes in the bottom
    > right hand corner of computer screen.  superantispyware icons showed up4
    > times at the bottom right hand corner, i guess they are opening multiple
    > times?.  
    > i checked msconfig and it doesn't appear as though i have anything unusual
    > running at start up.  
    > could installing itunes and then removing it and then reinstalling it cause
    > problems?  I followed instructions that i found online, used windows cleanup,
    > i think that was what it was called, and removed all the necessary components
    > (Bonjour, etc.)
    > I do my banking online and installed a program called Rapport console, itis
    > supposed to help so that key strokes can't be logged? I have disabled it to
    > see if that made a difference (possible conflict with firewall )and it did
    > not.  i'm using avg for antivirus and windows firewall.  


    Lots of suggestions to check Task Manager, what do you see, copy up
    some numbers, etc. There is way too much guessing, assumptions,
    possibility of typos, back and forth, more questions, so why not post
    a screen shot of your TM and there will be no guessing (no guessing
    about your Task Manager anyway).

    You can't upload a screenshot here, but you can upload it elsewhere
    and we can see it.

    Right click the Taskbar, choose Task Manager and select the Processes
    tab.

    Click View, Select Columns, check the box that says: Virtual Memory
    Size. Expand the
    width of the Task Manager box so you can see all the columns and
    processes.

    Double click a column heading in TM to sort by the column. For
    example,
    sort Task Manager by the CPU column.

    Take a screenshot of what you see and upload the screenshot to one of
    several
    free picture hosting WWW sites.

    When you are done, we will be able to see what you are seeing.

    To create and post a screenshot:

    Press the Print Scrn button to copy your entire screen to the Windows
    clipboard.

    Press Alt Print Scrn to copy just the active window to the Windows
    clipboard.

    Open MS Paint:

    Start, Program Accessories, Paint

    When Paint opens, press CTRL-V to paste the clipboard, save the new
    Paint file
    to your desktop or someplace you can remember. JPG files take up less
    hard
    disk space than BMP files and just as readable.

    Make as many screenshots as you need. Practice makes perfect. Be
    careful your
    screenshot does not contain any personal information. Practice
    viewing your images
    before you upload them to be sure they are okay.

    Some sites (like bleepingcomputer) will let you attach a file directly
    to your post.
    If the site has some kind of attachment/upload function it is usually
    easiest just to
    use it.

    If there is no such function then use a free third party image hosting
    WWW site.

    Create a free account on some free picture hosting web site. You can
    always remove
    your account later if you want. Here are some free image hosting
    sites:

    http://www.imageshack.us/
    http://photobucket.com/

    Using your free account, upload your screenshot(s) (the JPG or BMP
    files) to the
    site and it will return to you a URL web address (a link) for your new
    image(s)
    that you can paste in a message post, email, etc.

    When you are done, what you post for others to use should look
    something like this:

    http://img163.imageshack.us/img163/6428/taskmanagerr.jpg

    Post that URL web address back here in your response and we can click
    on the
    address and see your screenshot. Post as many as you need - the sites
    are free.
     
  6. Teneo

    Teneo Flightless Bird

    If you are infected, good previous comments, could try this...

    http://forums.malwarebytes.org/index.php?showtopic=9573


    "Jose" <jose_ease@yahoo.com> wrote in message
    news:f7020e3f-f163-4a86-af84-b3e8d377cd9c@q16g2000yqq.googlegroups.com...
    On Feb 8, 11:24 am, helpplease <helpple...@discussions.microsoft.com>
    wrote:
    > HELP. my computer is an absolute mess. it takes forever to start up. i
    > have media center but can't listen to music or watch videos because the
    > computer is so slow that the sound skips. i ran superantispyware and avg
    > and
    > that did not help one bit. i removed norton prior to installing avg and
    > removed windows defender (was told windows defender is spyware?) it seems
    > as
    > though it was after playing a game on facebook that my computer slowed
    > down
    > significantly.
    > when i open task manager i end up with 5 little green boxes in the bottom
    > right hand corner of computer screen. superantispyware icons showed up 4
    > times at the bottom right hand corner, i guess they are opening multiple
    > times?.
    > i checked msconfig and it doesn't appear as though i have anything unusual
    > running at start up.
    > could installing itunes and then removing it and then reinstalling it
    > cause
    > problems? I followed instructions that i found online, used windows
    > cleanup,
    > i think that was what it was called, and removed all the necessary
    > components
    > (Bonjour, etc.)
    > I do my banking online and installed a program called Rapport console, it
    > is
    > supposed to help so that key strokes can't be logged? I have disabled it
    > to
    > see if that made a difference (possible conflict with firewall )and it did
    > not. i'm using avg for antivirus and windows firewall.


    Lots of suggestions to check Task Manager, what do you see, copy up
    some numbers, etc. There is way too much guessing, assumptions,
    possibility of typos, back and forth, more questions, so why not post
    a screen shot of your TM and there will be no guessing (no guessing
    about your Task Manager anyway).

    You can't upload a screenshot here, but you can upload it elsewhere
    and we can see it.

    Right click the Taskbar, choose Task Manager and select the Processes
    tab.

    Click View, Select Columns, check the box that says: Virtual Memory
    Size. Expand the
    width of the Task Manager box so you can see all the columns and
    processes.

    Double click a column heading in TM to sort by the column. For
    example,
    sort Task Manager by the CPU column.

    Take a screenshot of what you see and upload the screenshot to one of
    several
    free picture hosting WWW sites.

    When you are done, we will be able to see what you are seeing.

    To create and post a screenshot:

    Press the Print Scrn button to copy your entire screen to the Windows
    clipboard.

    Press Alt Print Scrn to copy just the active window to the Windows
    clipboard.

    Open MS Paint:

    Start, Program Accessories, Paint

    When Paint opens, press CTRL-V to paste the clipboard, save the new
    Paint file
    to your desktop or someplace you can remember. JPG files take up less
    hard
    disk space than BMP files and just as readable.

    Make as many screenshots as you need. Practice makes perfect. Be
    careful your
    screenshot does not contain any personal information. Practice
    viewing your images
    before you upload them to be sure they are okay.

    Some sites (like bleepingcomputer) will let you attach a file directly
    to your post.
    If the site has some kind of attachment/upload function it is usually
    easiest just to
    use it.

    If there is no such function then use a free third party image hosting
    WWW site.

    Create a free account on some free picture hosting web site. You can
    always remove
    your account later if you want. Here are some free image hosting
    sites:

    http://www.imageshack.us/
    http://photobucket.com/

    Using your free account, upload your screenshot(s) (the JPG or BMP
    files) to the
    site and it will return to you a URL web address (a link) for your new
    image(s)
    that you can paste in a message post, email, etc.

    When you are done, what you post for others to use should look
    something like this:

    http://img163.imageshack.us/img163/6428/taskmanagerr.jpg

    Post that URL web address back here in your response and we can click
    on the
    address and see your screenshot. Post as many as you need - the sites
    are free.
     
  7. PA Bear [MS MVP]

    PA Bear [MS MVP] Flightless Bird

    Help! My computer is slow!
    http://miekiemoes.blogspot.com/2008/02/help-my-computer-is-slow.html


    helpplease wrote:
    > HELP. my computer is an absolute mess. it takes forever to start up. i
    > have media center but can't listen to music or watch videos because the
    > computer is so slow that the sound skips. i ran superantispyware and avg
    > and that did not help one bit. i removed norton prior to installing avg
    > and removed windows defender (was told windows defender is spyware?) it
    > seems as though it was after playing a game on facebook that my computer
    > slowed down significantly.
    > when i open task manager i end up with 5 little green boxes in the bottom
    > right hand corner of computer screen. superantispyware icons showed up 4
    > times at the bottom right hand corner, i guess they are opening multiple
    > times?.
    > i checked msconfig and it doesn't appear as though i have anything unusual
    > running at start up.
    > could installing itunes and then removing it and then reinstalling it
    > cause
    > problems? I followed instructions that i found online, used windows
    > cleanup, i think that was what it was called, and removed all the
    > necessary
    > components (Bonjour, etc.)
    > I do my banking online and installed a program called Rapport console, it
    > is
    > supposed to help so that key strokes can't be logged? I have disabled it
    > to
    > see if that made a difference (possible conflict with firewall )and it did
    > not. i'm using avg for antivirus and windows firewall.
     

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