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USB Mouse Problems - Strange

Discussion in 'Windows XP' started by Mike950, Jul 24, 2010.

  1. Mike950

    Mike950 Flightless Bird

    The USB IBM laser Mouse on my XP machine is locked up when the computer is
    turned on. If I unplug it from the USB port and plug it back in, it works.
    This just started a couple of days ago and I can't figure out how to fix it.
    I've tried reloading drivers but that doesn't work. I used a different USB
    port and that didn't help. I checked for malware and the computer seems to
    be clean. Any ideas will be appreciated. Thanks. PS: I've also tried
    another USB mouse and get the same results.
     
  2. SC Tom

    SC Tom Flightless Bird

    "Mike950" <Mike950@discussions.microsoft.com> wrote in message
    news:ADAA0E98-7C6F-4113-9A32-18876538C711@microsoft.com...
    >
    > The USB IBM laser Mouse on my XP machine is locked up when the computer is
    > turned on. If I unplug it from the USB port and plug it back in, it
    > works.
    > This just started a couple of days ago and I can't figure out how to fix
    > it.
    > I've tried reloading drivers but that doesn't work. I used a different
    > USB
    > port and that didn't help. I checked for malware and the computer seems
    > to
    > be clean. Any ideas will be appreciated. Thanks. PS: I've also tried
    > another USB mouse and get the same results.


    Has there been any new hardware, software, or updates recently installed?
    You could always try a System Restore to before a couple of days ago and see
    if that fixes the problem.
    If you do a CTRL-ALT-DEL and bring up Task Manager while the mouse is
    locked, is there anything that's hogging system resources?
    --
    SC Tom
     
  3. nass

    nass Flightless Bird

    "Mike950" wrote:

    > The USB IBM laser Mouse on my XP machine is locked up when the computer is
    > turned on. If I unplug it from the USB port and plug it back in, it works.
    > This just started a couple of days ago and I can't figure out how to fix it.
    > I've tried reloading drivers but that doesn't work. I used a different USB
    > port and that didn't help. I checked for malware and the computer seems to
    > be clean. Any ideas will be appreciated. Thanks. PS: I've also tried
    > another USB mouse and get the same results.


    Is this your mouse:
    http://www-307.ibm.com/pc/support/site.wss/document.do?lndocid=MIGR-67145

    Did you make sure the connection is firmly connected to the USB port?
    Try to run the system file checker:
    sfc /scannow

    Also try to updates the Motherboard drivers from the manufacturer of the
    Motherboard or the system.

    HTH
    nass
    --
    http://www.nasstec.co.uk
     
  4. Mike950

    Mike950 Flightless Bird

    I gave some incorrect information in my first post. This is an IBM USb mouse
    but I originally had it connected to the PS2 port using an adaptor. Off and
    on for several months now, the mouse would be inactive when the computer was
    turned on and I would turn off the computer, unplug the mouse, plug it back
    in and restart the computer (sometimes two to three restarts before the mouse
    would activate). I got tired of that, so I took off the PS2 adapter and
    plugged it into a USB port. It worked fine for about a week or two then
    started this behavior where it is inactive when the computer is turned on and
    I have to unplug it and plug it back in before it activates. It's acting
    like Windows can't recognize the mouse unless it is plugged in after Windows
    is fully loaded. Like I said, I've reloaded the drivers and tried another
    USB mouse and have the same problem.

    When I googled this problem I found tons of posts on similar problems and
    one suggestion was to "delete" the USB Root Hubs in Device Manager and let
    them reset upon reboot. In WinXP there is no delete option, only Update,
    Disable and Uninstall. Should I try the Uninstall for each USB Root Hub?

    To: SC Tom, There has been no hardware or software added but there has been
    several Win Updates since this problem has been going on. System Restores
    didn't help and there doesn't seem to be anything "hogging system resources".

    To: nass, No, it's an IBM mouse Model M027FO but the same thing is
    happening with another IBM mouse model M028B0. Both of these work fine on
    another computer so it's not the mouse. I have tried three different USB
    ports and get the same results, so it's not the USB ports (plus this same
    thing was happening when I used the PS2 adapter).

    The strange thing is that the mice work when they are plugged in to the USB
    port after Windows has loaded but won't work if they are already plugged in
    when the computer is started.

    Thanks for the help.
     
  5. SC Tom

    SC Tom Flightless Bird

    "Mike950" <Mike950@discussions.microsoft.com> wrote in message
    news:3AB671CA-83FC-4023-9389-500442CCE844@microsoft.com...
    >I gave some incorrect information in my first post. This is an IBM USb
    >mouse
    > but I originally had it connected to the PS2 port using an adaptor. Off
    > and
    > on for several months now, the mouse would be inactive when the computer
    > was
    > turned on and I would turn off the computer, unplug the mouse, plug it
    > back
    > in and restart the computer (sometimes two to three restarts before the
    > mouse
    > would activate). I got tired of that, so I took off the PS2 adapter and
    > plugged it into a USB port. It worked fine for about a week or two then
    > started this behavior where it is inactive when the computer is turned on
    > and
    > I have to unplug it and plug it back in before it activates. It's acting
    > like Windows can't recognize the mouse unless it is plugged in after
    > Windows
    > is fully loaded. Like I said, I've reloaded the drivers and tried another
    > USB mouse and have the same problem.
    >
    > When I googled this problem I found tons of posts on similar problems and
    > one suggestion was to "delete" the USB Root Hubs in Device Manager and let
    > them reset upon reboot. In WinXP there is no delete option, only Update,
    > Disable and Uninstall. Should I try the Uninstall for each USB Root Hub?
    >
    > To: SC Tom, There has been no hardware or software added but there has
    > been
    > several Win Updates since this problem has been going on. System Restores
    > didn't help and there doesn't seem to be anything "hogging system
    > resources".
    >
    > To: nass, No, it's an IBM mouse Model M027FO but the same thing is
    > happening with another IBM mouse model M028B0. Both of these work fine on
    > another computer so it's not the mouse. I have tried three different USB
    > ports and get the same results, so it's not the USB ports (plus this same
    > thing was happening when I used the PS2 adapter).
    >
    > The strange thing is that the mice work when they are plugged in to the
    > USB
    > port after Windows has loaded but won't work if they are already plugged
    > in
    > when the computer is started.
    >
    > Thanks for the help.
    >


    Yes, go ahead and uninstall them. When you reboot afterwards, be sure all
    USB items are unplugged before the PC comes back up. Hopefully, the fresh
    reinstallation will take care of the problem.
    --
    SC Tom
     
  6. Mike S

    Mike S Flightless Bird

    On 7/24/2010 9:11 PM, Mike950 wrote:
    >
    > The USB IBM laser Mouse on my XP machine is locked up when the computer is
    > turned on. If I unplug it from the USB port and plug it back in, it works.
    > This just started a couple of days ago and I can't figure out how to fix it.
    > I've tried reloading drivers but that doesn't work. I used a different USB
    > port and that didn't help. I checked for malware and the computer seems to
    > be clean. Any ideas will be appreciated. Thanks. PS: I've also tried
    > another USB mouse and get the same results.


    Sound like this is worth a try?

    http://www.windowsnetworking.com/articles_tutorials/Troubleshooting-Windows-Shutdown.html

    "...What I can tell you though is that pariphrial devices are especially
    notorious for causing the problems. This is especially true of high end
    keyboards and mice with lots of extra features, and of various USB
    devices. I have even heard of cases in which USB devices would cause the
    reboot problem if they were plugged directly into the system’s USB port,
    but the problem would go away if the devices were plugged into a USB hub
    instead."

    Mike
     
  7. Mike950

    Mike950 Flightless Bird

    Thanks everyone for the suggestions. I tried all of them but nothing worked.
    Since both mice were IBM mice (made by who knows), I decided to try another
    brand. I borrowed the HP USB mouse that came with my grandkids HP computer.
    It worked fine after Windows loaded the drivers. Comes on right away when
    Windows loads. So it must have something to do with a recent WinXP update on
    this machine not liking the IBM mouse/mice because it has worked fine on this
    machine for years. Both the IBM mice work fine on another WinXP machine I
    have so it's just this compuer. Very strange but then a lot of computer
    problems are.

    Thanks again for the help. I'll buy another mouse and this problem should
    be solved.


    "SC Tom" wrote:

    >
    > "Mike950" <Mike950@discussions.microsoft.com> wrote in message
    > news:3AB671CA-83FC-4023-9389-500442CCE844@microsoft.com...
    > >I gave some incorrect information in my first post. This is an IBM USb
    > >mouse
    > > but I originally had it connected to the PS2 port using an adaptor. Off
    > > and
    > > on for several months now, the mouse would be inactive when the computer
    > > was
    > > turned on and I would turn off the computer, unplug the mouse, plug it
    > > back
    > > in and restart the computer (sometimes two to three restarts before the
    > > mouse
    > > would activate). I got tired of that, so I took off the PS2 adapter and
    > > plugged it into a USB port. It worked fine for about a week or two then
    > > started this behavior where it is inactive when the computer is turned on
    > > and
    > > I have to unplug it and plug it back in before it activates. It's acting
    > > like Windows can't recognize the mouse unless it is plugged in after
    > > Windows
    > > is fully loaded. Like I said, I've reloaded the drivers and tried another
    > > USB mouse and have the same problem.
    > >
    > > When I googled this problem I found tons of posts on similar problems and
    > > one suggestion was to "delete" the USB Root Hubs in Device Manager and let
    > > them reset upon reboot. In WinXP there is no delete option, only Update,
    > > Disable and Uninstall. Should I try the Uninstall for each USB Root Hub?
    > >
    > > To: SC Tom, There has been no hardware or software added but there has
    > > been
    > > several Win Updates since this problem has been going on. System Restores
    > > didn't help and there doesn't seem to be anything "hogging system
    > > resources".
    > >
    > > To: nass, No, it's an IBM mouse Model M027FO but the same thing is
    > > happening with another IBM mouse model M028B0. Both of these work fine on
    > > another computer so it's not the mouse. I have tried three different USB
    > > ports and get the same results, so it's not the USB ports (plus this same
    > > thing was happening when I used the PS2 adapter).
    > >
    > > The strange thing is that the mice work when they are plugged in to the
    > > USB
    > > port after Windows has loaded but won't work if they are already plugged
    > > in
    > > when the computer is started.
    > >
    > > Thanks for the help.
    > >

    >
    > Yes, go ahead and uninstall them. When you reboot afterwards, be sure all
    > USB items are unplugged before the PC comes back up. Hopefully, the fresh
    > reinstallation will take care of the problem.
    > --
    > SC Tom
    >
    > .
    >
     

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