• Welcome to Tux Reports: Where Penguins Fly. We hope you find the topics varied, interesting, and worthy of your time. Please become a member and join in the discussions.

Unwanted Outlook Messages

H

HenriK

Flightless Bird
On my wife's PC; a Dell 4100 933 mHz P3, with XP-Home SP-3 + all
relevant updates, IE8 + all relevant updates, Office 2003 + all relevant
updates, and with Mozilla Seamonkey 2.03 used as the primary browser and
e-mail client; when the PC is being booted and prior to selecting an
application, what appears to be Outlook Express keeps popping up a
message wanting to compress e-mail files.

Is there any way to get rid of this nuisance message? When I tried to
uninstall Outlook Express, IE8 got uninstalled with it. Is there some
way to go into the several 'Documents and Settings' folders and get rid
of something? Alternatively, is there some way to modify the registry
to get rid of all Outlook and Outlook Express files as they are not used?

I have been around since the MS-DOS days so am comfortable hunting down
and deleting individual files but am absolutely baffled as to where this
error message is coming from and what needs to be gotten rid of. Any
and all suggestions, advice, and/or pointers to tutorials on the issue
would be welcomed. Thanks, in advance, for any assistance.
 
B

Bruce Hagen

Flightless Bird
Can I assume you are not using Outlook Express? Is Windows Search
installed on this machine?
--
Bruce Hagen
MS-MVP [Mail]
Imperial Beach, CA


"HenriK" <bedpost@attglobal.net> wrote in message
news:eUq%23zjxsKHA.4492@TK2MSFTNGP05.phx.gbl...
> On my wife's PC; a Dell 4100 933 mHz P3, with XP-Home SP-3 + all
> relevant updates, IE8 + all relevant updates, Office 2003 + all relevant
> updates, and with Mozilla Seamonkey 2.03 used as the primary browser and
> e-mail client; when the PC is being booted and prior to selecting an
> application, what appears to be Outlook Express keeps popping up a
> message wanting to compress e-mail files.
>
> Is there any way to get rid of this nuisance message? When I tried to
> uninstall Outlook Express, IE8 got uninstalled with it. Is there some
> way to go into the several 'Documents and Settings' folders and get rid
> of something? Alternatively, is there some way to modify the registry
> to get rid of all Outlook and Outlook Express files as they are not
> used?
>
> I have been around since the MS-DOS days so am comfortable hunting down
> and deleting individual files but am absolutely baffled as to where this
> error message is coming from and what needs to be gotten rid of. Any
> and all suggestions, advice, and/or pointers to tutorials on the issue
> would be welcomed. Thanks, in advance, for any assistance.
 
H

HenriK

Flightless Bird
Bruce Hagen wrote:
> Can I assume you are not using Outlook Express? Is Windows Search
> installed on this machine?

Outlook Express is not used. Sorry if I didn't make that completely
clear. Yes, Windows Search is installed. How could Windows Search be
causing this problem? Many thanks.
 
B

Bruce Hagen

Flightless Bird
"HenriK" <bedpost@attglobal.net> wrote in message
news:-Oe5s8XzsKHA.4704@TK2MSFTNGP04.phx.gbl...
> Bruce Hagen wrote:
>> Can I assume you are not using Outlook Express? Is Windows Search
>> installed on this machine?
>
> Outlook Express is not used. Sorry if I didn't make that completely
> clear. Yes, Windows Search is installed. How could Windows Search be
> causing this problem? Many thanks.



The problem is with the registry counter that gives you the prompt after
100 closings of OE. It is being increased quicker than it should be and
even if you are not using OE.

In the case of Windows Search, (the #1 offender), you have to tell it to
stop indexing OE.

Windows Search. Set Desktop Search Options:
http://www.microsoft.com/australia/windows/desktopsearch/search/options.mspx

In the Windows Control Panel | Indexing Options | Modify. Clear the check
box for Outlook Express.

You /may/ see the compact prompt one more time. If you do, let it compact
and that should be the end of it.
--
Bruce Hagen
MS-MVP [Mail]
Imperial Beach, CA
 
J

Jeff Strickland

Flightless Bird
"HenriK" <bedpost@attglobal.net> wrote in message
news:eUq%23zjxsKHA.4492@TK2MSFTNGP05.phx.gbl...
> On my wife's PC; a Dell 4100 933 mHz P3, with XP-Home SP-3 + all relevant
> updates, IE8 + all relevant updates, Office 2003 + all relevant updates,
> and with Mozilla Seamonkey 2.03 used as the primary browser and e-mail
> client; when the PC is being booted and prior to selecting an application,
> what appears to be Outlook Express keeps popping up a message wanting to
> compress e-mail files.
>
> Is there any way to get rid of this nuisance message? When I tried to
> uninstall Outlook Express, IE8 got uninstalled with it. Is there some way
> to go into the several 'Documents and Settings' folders and get rid of
> something? Alternatively, is there some way to modify the registry to get
> rid of all Outlook and Outlook Express files as they are not used?
>
> I have been around since the MS-DOS days so am comfortable hunting down
> and deleting individual files but am absolutely baffled as to where this
> error message is coming from and what needs to be gotten rid of. Any and
> all suggestions, advice, and/or pointers to tutorials on the issue would
> be welcomed. Thanks, in advance, for any assistance.

Start OE, then select TOOLS>OPTIONS>MAINTENANCE, and select the Clean Up
button, and choose from the options that are presented. The last option is
the most catastrophic -- it will delete stuff that you might want to keep --
the first option is the most beniegn -- it will get rid of the fluff and
crap that builds up in OE without deleting anything you might want.
 
J

Jeff Strickland

Flightless Bird
"Bruce Hagen" <BRH@nospam.invalid> wrote in message
news:eTg9MrxsKHA.1352@TK2MSFTNGP06.phx.gbl...
> Can I assume you are not using Outlook Express? Is Windows Search
> installed on this machine?
> --
> Bruce Hagen
> MS-MVP [Mail]
> Imperial Beach, CA


You can't assume he's not using Outlook Express, he specifically said he was
using it.
 
B

Bruce Hagen

Flightless Bird
"Jeff Strickland" <crwlrjeff@yahoo.com> wrote in message
news:hlsj1d$ng0$1@news.eternal-september.org...
>
> "Bruce Hagen" <BRH@nospam.invalid> wrote in message
> news:eTg9MrxsKHA.1352@TK2MSFTNGP06.phx.gbl...
>> Can I assume you are not using Outlook Express? Is Windows Search
>> installed on this machine?
>> --
>> Bruce Hagen
>> MS-MVP [Mail]
>> Imperial Beach, CA
>
>
> You can't assume he's not using Outlook Express, he specifically said he
> was using it.


Actually, he did say he *wasn't* using Outlook Express and I missed it.
The problem is Windows Search indexing OE files. It is a well known issue.
--
Bruce Hagen
MS-MVP [Mail]
Imperial Beach, CA
 
J

Jeff Strickland

Flightless Bird
"Bruce Hagen" <BRH@nospam.invalid> wrote in message
news:%2305Wnv1sKHA.3656@TK2MSFTNGP06.phx.gbl...
>
> "Jeff Strickland" <crwlrjeff@yahoo.com> wrote in message
> news:hlsj1d$ng0$1@news.eternal-september.org...
>>
>> "Bruce Hagen" <BRH@nospam.invalid> wrote in message
>> news:eTg9MrxsKHA.1352@TK2MSFTNGP06.phx.gbl...
>>> Can I assume you are not using Outlook Express? Is Windows Search
>>> installed on this machine?
>>> --
>>> Bruce Hagen
>>> MS-MVP [Mail]
>>> Imperial Beach, CA
>>
>>
>> You can't assume he's not using Outlook Express, he specifically said he
>> was using it.
>
>
> Actually, he did say he *wasn't* using Outlook Express and I missed it.
> The problem is Windows Search indexing OE files. It is a well known issue.



Sorry, I red his post several times after I replied to you, and discovered
that you were right. I made a mistake.
 
B

Bruce Hagen

Flightless Bird
"Jeff Strickland" <crwlrjeff@yahoo.com> wrote in message
news:hlsmuu$lo8$1@news.eternal-september.org...
>
> "Bruce Hagen" <BRH@nospam.invalid> wrote in message
> news:%2305Wnv1sKHA.3656@TK2MSFTNGP06.phx.gbl...
>>
>> "Jeff Strickland" <crwlrjeff@yahoo.com> wrote in message
>> news:hlsj1d$ng0$1@news.eternal-september.org...
>>>
>>> "Bruce Hagen" <BRH@nospam.invalid> wrote in message
>>> news:eTg9MrxsKHA.1352@TK2MSFTNGP06.phx.gbl...
>>>> Can I assume you are not using Outlook Express? Is Windows Search
>>>> installed on this machine?
>>>> --
>>>> Bruce Hagen
>>>> MS-MVP [Mail]
>>>> Imperial Beach, CA
>>>
>>>
>>> You can't assume he's not using Outlook Express, he specifically said
>>> he was using it.
>>
>>
>> Actually, he did say he *wasn't* using Outlook Express and I missed
>> it. The problem is Windows Search indexing OE files. It is a well known
>> issue.
>
>
>
> Sorry, I red his post several times after I replied to you, and
> discovered that you were right. I made a mistake.


I guess that makes us even. <wink>
--
~Bruce
 
J

Jeff Strickland

Flightless Bird
"Bruce Hagen" <BRH@nospam.invalid> wrote in message
news:eJ8xLC2sKHA.4816@TK2MSFTNGP02.phx.gbl...
>
> "Jeff Strickland" <crwlrjeff@yahoo.com> wrote in message
> news:hlsmuu$lo8$1@news.eternal-september.org...
>>
>> "Bruce Hagen" <BRH@nospam.invalid> wrote in message
>> news:%2305Wnv1sKHA.3656@TK2MSFTNGP06.phx.gbl...
>>>
>>> "Jeff Strickland" <crwlrjeff@yahoo.com> wrote in message
>>> news:hlsj1d$ng0$1@news.eternal-september.org...
>>>>
>>>> "Bruce Hagen" <BRH@nospam.invalid> wrote in message
>>>> news:eTg9MrxsKHA.1352@TK2MSFTNGP06.phx.gbl...
>>>>> Can I assume you are not using Outlook Express? Is Windows Search
>>>>> installed on this machine?
>>>>> --
>>>>> Bruce Hagen
>>>>> MS-MVP [Mail]
>>>>> Imperial Beach, CA
>>>>
>>>>
>>>> You can't assume he's not using Outlook Express, he specifically said
>>>> he was using it.
>>>
>>>
>>> Actually, he did say he *wasn't* using Outlook Express and I missed it.
>>> The problem is Windows Search indexing OE files. It is a well known
>>> issue.
>>
>>
>>
>> Sorry, I red his post several times after I replied to you, and
>> discovered that you were right. I made a mistake.
>
>
> I guess that makes us even. <wink>


And, I READ his post several times, not red it. Sheesh. This usually only
happens when I talk to girls, and I have to be in the same room with them.
Your force is unusually strong, young Skywalker.
 
P

PA Bear [MS MVP]

Flightless Bird
[X-post to OE General]

Outlook and Outlook Express are not the same application.

See this June 2008 discussion about this WinXP SP3-specific problem:
http://groups.google.com/group/micr...ss.general/browse_frm/thread/fcd35fbfa457fd6f

For reference, here's a current list of items known to cause this behavior
(which is NOT being seen by the vast majority of OE users) in "most often
seen" order

. Nero plug-in(s) including Nero Scout*;
. Windows (Desktop) Search is installed
[FIX: Uninstall the application or CONTROL PANEL | INDEXING OPTIONS |
MODIFY | Clear the check box for Outlook Express files (i.e., EML, NWS, &
DBX files)];
. IBM Rapid Access keyboard (driver) RAKDLL.DLL;
. Various & sundry anti-virus applications (including Norton);
. Various & sundry anti-spyware applications;
. Various & sundry third-party firewalls;
. Any/all of the above running when WinXP SP3 was installed;
. Disk defragmentation, need for;
. Using Visual Basic DoCmd.SendObject command to create an email;
. Using any number third-party applications (e.g., accounting software;
FileMaker 6) to send emails by via Outlook Express;
. MailWasher; and/or
. Programatically opening EML files while OE is closed (e.g., creating a
New Message via Address Book).

===============
* IN RE Nero Scout, see Item 2.3 on page 8 here:
ftp://ftp6.nero.com/user_guides/nero8/scout/NeroScout_Enu.pdf

Also see http://www.nero.com/eng/support-faq.html?s=sub&t=Scout
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002


HenriK wrote:
> On my wife's PC; a Dell 4100 933 mHz P3, with XP-Home SP-3 + all
> relevant updates, IE8 + all relevant updates, Office 2003 + all relevant
> updates, and with Mozilla Seamonkey 2.03 used as the primary browser and
> e-mail client; when the PC is being booted and prior to selecting an
> application, what appears to be Outlook Express keeps popping up a
> message wanting to compress e-mail files.
>
> Is there any way to get rid of this nuisance message? When I tried to
> uninstall Outlook Express, IE8 got uninstalled with it. Is there some
> way to go into the several 'Documents and Settings' folders and get rid
> of something? Alternatively, is there some way to modify the registry
> to get rid of all Outlook and Outlook Express files as they are not used?
>
> I have been around since the MS-DOS days so am comfortable hunting down
> and deleting individual files but am absolutely baffled as to where this
> error message is coming from and what needs to be gotten rid of. Any
> and all suggestions, advice, and/or pointers to tutorials on the issue
> would be welcomed. Thanks, in advance, for any assistance.
 
J

Jeff Strickland

Flightless Bird
"HenriK" <bedpost@attglobal.net> wrote in message
news:eUq%23zjxsKHA.4492@TK2MSFTNGP05.phx.gbl...
> On my wife's PC; a Dell 4100 933 mHz P3, with XP-Home SP-3 + all relevant
> updates, IE8 + all relevant updates, Office 2003 + all relevant updates,
> and with Mozilla Seamonkey 2.03 used as the primary browser and e-mail
> client; when the PC is being booted and prior to selecting an application,
> what appears to be Outlook Express keeps popping up a message wanting to
> compress e-mail files.
>
> Is there any way to get rid of this nuisance message? When I tried to
> uninstall Outlook Express, IE8 got uninstalled with it. Is there some way
> to go into the several 'Documents and Settings' folders and get rid of
> something? Alternatively, is there some way to modify the registry to get
> rid of all Outlook and Outlook Express files as they are not used?
>
> I have been around since the MS-DOS days so am comfortable hunting down
> and deleting individual files but am absolutely baffled as to where this
> error message is coming from and what needs to be gotten rid of. Any and
> all suggestions, advice, and/or pointers to tutorials on the issue would
> be welcomed. Thanks, in advance, for any assistance.


Have you looked into IE's TOOLS>OPTIONS>PROGRAMS to see if Outlook Express
is the Default Mail Handler, or not? If IE is starting up and seeing OE as
the mail handler, then you're gonna get messages from it.
 
D

Dan

Flightless Bird
"HenriK" <bedpost@attglobal.net> wrote in message
news:eUq#zjxsKHA.4492@TK2MSFTNGP05.phx.gbl...
> On my wife's PC; a Dell 4100 933 mHz P3, with XP-Home SP-3 + all relevant
> updates, IE8 + all relevant updates, Office 2003 + all relevant updates,
> and with Mozilla Seamonkey 2.03 used as the primary browser and e-mail
> client; when the PC is being booted and prior to selecting an application,
> what appears to be Outlook Express keeps popping up a message wanting to
> compress e-mail files.
>
> Is there any way to get rid of this nuisance message? When I tried to
> uninstall Outlook Express, IE8 got uninstalled with it. Is there some way
> to go into the several 'Documents and Settings' folders and get rid of
> something? Alternatively, is there some way to modify the registry to get
> rid of all Outlook and Outlook Express files as they are not used?
>
> I have been around since the MS-DOS days so am comfortable hunting down
> and deleting individual files but am absolutely baffled as to where this
> error message is coming from and what needs to be gotten rid of. Any and
> all suggestions, advice, and/or pointers to tutorials on the issue would
> be welcomed. Thanks, in advance, for any assistance.

You can reset the registry value of

HKEY_CURRENT_USER\Identities\{GUID for Identity}\Software\Microsoft\Outlook
Express\6.0\Compact Check Count

Resetting this to less than 100 will stop the message appearing, but the use
of any application that causes this check to increase will make it appear
again in the future. I had a registry file when I had XP to set this value
to 0 - whenever I see the message I just double click the registry file
which resets it. Sorry I can't send you the file - I no longer have XP on my
home, I've moved to Windows 7 on a clean install and so there's no OE for me
to have to reset any more.

--
Dan
 
You must log in or register to reply here.
Top