Unknown error

[SR]

When I try to open a cine image I saved as a .avi file it will play correctly
on the same computer that I saved it on and when I try opening that file on
another computer it always comes up with a message Windows Media player has
encountered an unknown error and clicking on webhelp states no further
information is available about the error. What can I do to make the .avi cine
file play on a computer beside the one I save it on

 

[Neil Smith [MVP Digital Media]]

On Wed, 3 Mar 2010 081:01 -0800, SR <SR@discussions.microsoft.com>
wrote:

>When I try to open a cine image I saved as a .avi file it will play correctly
>on the same computer that I saved it on and when I try opening that file on
>another computer it always comes up with a message Windows Media player has
>encountered an unknown error and clicking on webhelp states no further
>information is available about the error. What can I do to make the .avi cine
>file play on a computer beside the one I save it on

Can you let us know something about the software used to create the
Cine image ? I assume by cine you mean some sort of transfer from cine
roll-fill to a digital format ?

If this was done for you at a shop, you probably won't have that
information. Instead, you could use the GSpot program to inspect the
AVI file, and let you know the "codec" used to compress the video
(which requires a corresponding decoder for playback in WMP)

http://www.headbands.com/gspot/

Download and install that, then File -> Open and choose the AVI file

Press the [1] and [2] buttons to render the file (i.e. to run through
the decoders available for GSpot to decide on a suitable one) and
write down the info shown in the 4CC Video and Audio boxes

With that info, we can suggest a suitable decoder which would get you
playback of the file. You'd need to post *both* audio and video codec
info, as either one might be causing WMP to barf.

HTH
Cheers - Neil
------------------------------------------------
Digital Media MVP : 2004-2010
http://mvp.support.microsoft.com/mvpfaqs