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Unable to install steam - policies to prevent this??

Discussion in 'Windows XP' started by nickydwuk, Aug 28, 2010.

  1. nickydwuk

    nickydwuk Flightless Bird

    I have just bought a new game that needs steam to run. When I try to install
    I get the message that the 'system administrator has set policies to prevent
    this installation'. I am the system administrator and have no idea what it is
    on about or how to get this to work. Any help greatly appreciated. It does
    work on my laptop though.
     
  2. Iceman

    Iceman Flightless Bird

    On Sat, 28 Aug 2010 11:35:03 -0700, nickydwuk wrote in message
    <news:726A9793-C1F3-4386-A202-6C2988F83A5C@microsoft.com>:

    > I have just bought a new game that needs steam to run. When I try to install
    > I get the message that the 'system administrator has set policies to prevent
    > this installation'. I am the system administrator and have no idea what it is
    > on about or how to get this to work. Any help greatly appreciated. It does
    > work on my laptop though.


    Check Windows Update to see if you have the latest Windows installer.

    See also this page from Steam support:

    Programs Which May Interfere with Steam
    https://support.steampowered.com/kb_article.php?ref=9828-SFLZ-9289
     
  3. Anthony Buckland

    Anthony Buckland Flightless Bird

    "nickydwuk" <nickydwuk@discussions.microsoft.com> wrote in message
    news:726A9793-C1F3-4386-A202-6C2988F83A5C@microsoft.com...
    >I have just bought a new game that needs steam to run. When I try to
    >install
    > I get the message that the 'system administrator has set policies to
    > prevent
    > this installation'. I am the system administrator and have no idea what it
    > is
    > on about or how to get this to work. Any help greatly appreciated. It does
    > work on my laptop though.


    We live and learn. I'd never heard of Steam before (have
    read up on it since), and thought someone with a
    remarkable sense of humor was implying that a machine
    with a steam-generation ability was required. :)
    In my distant childhood I contemplated buying a used
    model boat -- it needed steam to run too.
     
  4. nickydwuk

    nickydwuk Flightless Bird

    How can I check what version of windows installer I have? My updates do not
    detail this. I have service pack 2 installed.

    "Iceman" wrote:

    > On Sat, 28 Aug 2010 11:35:03 -0700, nickydwuk wrote in message
    > <news:726A9793-C1F3-4386-A202-6C2988F83A5C@microsoft.com>:
    >
    > > I have just bought a new game that needs steam to run. When I try to install
    > > I get the message that the 'system administrator has set policies to prevent
    > > this installation'. I am the system administrator and have no idea what it is
    > > on about or how to get this to work. Any help greatly appreciated. It does
    > > work on my laptop though.

    >
    > Check Windows Update to see if you have the latest Windows installer.
    >
    > See also this page from Steam support:
    >
    > Programs Which May Interfere with Steam
    > https://support.steampowered.com/kb_article.php?ref=9828-SFLZ-9289
    > .
    >
     
  5. nickydwuk

    nickydwuk Flightless Bird

    Ok - I have found out that I have version 4.5 of windows installer. Of the
    programs that interfere I only have Norton and I have switched this off while
    trying to install but still no good. Could windows installer be corrupt? How
    can I uninstall & reinstall to correct this?

    "nickydwuk" wrote:

    > How can I check what version of windows installer I have? My updates do not
    > detail this. I have service pack 2 installed.
    >
    > "Iceman" wrote:
    >
    > > On Sat, 28 Aug 2010 11:35:03 -0700, nickydwuk wrote in message
    > > <news:726A9793-C1F3-4386-A202-6C2988F83A5C@microsoft.com>:
    > >
    > > > I have just bought a new game that needs steam to run. When I try to install
    > > > I get the message that the 'system administrator has set policies to prevent
    > > > this installation'. I am the system administrator and have no idea what it is
    > > > on about or how to get this to work. Any help greatly appreciated. It does
    > > > work on my laptop though.

    > >
    > > Check Windows Update to see if you have the latest Windows installer.
    > >
    > > See also this page from Steam support:
    > >
    > > Programs Which May Interfere with Steam
    > > https://support.steampowered.com/kb_article.php?ref=9828-SFLZ-9289
    > > .
    > >
     
  6. Iceman

    Iceman Flightless Bird

    In this group nickydwuk wrote in message
    news:34614BE9-9A42-4686-884C-644440C3CE88@microsoft.com

    > Ok - I have found out that I have version 4.5 of windows installer.
    > Of the programs that interfere I only have Norton and I have switched
    > this off while trying to install but still no good. Could windows
    > installer be corrupt? How can I uninstall & reinstall to correct this?


    I wanted you to check if you had the latest Windows installer version. You
    do, and you should not reinstall it.

    Have you tried to install Steam in Safe Mode? (Tap F8 during bootup)?
     
  7. nickydwuk

    nickydwuk Flightless Bird

    "Iceman" wrote:

    > In this group nickydwuk wrote in message
    > news:34614BE9-9A42-4686-884C-644440C3CE88@microsoft.com
    >
    > > Ok - I have found out that I have version 4.5 of windows installer.
    > > Of the programs that interfere I only have Norton and I have switched
    > > this off while trying to install but still no good. Could windows
    > > installer be corrupt? How can I uninstall & reinstall to correct this?

    >
    > I wanted you to check if you had the latest Windows installer version. You
    > do, and you should not reinstall it.
    >
    > Have you tried to install Steam in Safe Mode? (Tap F8 during bootup)?
    >

    I have tried starting in safe mode but 'windows installer sevices are not
    available in safe mode'. Where can I go from here?
     
  8. nickydwuk

    nickydwuk Flightless Bird

    "nickydwuk" wrote:

    > I have just bought a new game that needs steam to run. When I try to install
    > I get the message that the 'system administrator has set policies to prevent
    > this installation'. I am the system administrator and have no idea what it is
    > on about or how to get this to work. Any help greatly appreciated. It does
    > work on my laptop though.



    I have finally managed to get Steam to install. I turned off the UAC to
    install it and it worked. I have turned it back on and everything seems to be
    working ok. Thanks for all the help & suggestions.
     
  9. Bob I

    Bob I Flightless Bird

    nickydwuk wrote:
    >
    > "nickydwuk" wrote:
    >
    >
    >>I have just bought a new game that needs steam to run. When I try to install
    >>I get the message that the 'system administrator has set policies to prevent
    >>this installation'. I am the system administrator and have no idea what it is
    >>on about or how to get this to work. Any help greatly appreciated. It does
    >>work on my laptop though.

    >
    >
    >
    > I have finally managed to get Steam to install. I turned off the UAC to
    > install it and it worked. I have turned it back on and everything seems to be
    > working ok. Thanks for all the help & suggestions.


    Windows XP doesn't have a UAC.
     

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