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Unable to boot from WinXP Pro Setup Disc

Discussion in 'Windows XP' started by LewB, Apr 24, 2010.

  1. LewB

    LewB Flightless Bird

    I want to do a clean install of WinXP.Pro. I have the original Setup disc
    and a slipstreamed SP3 disc. Both will not boot from the CD drive. It is
    set correctly in the BIOS. When the system is restarted with the disc in
    place the system does displace the "click any key to boot from the CD" but
    when this is done Windows boots normally. In BIOS there are 3 listed in
    "boot devise priority".
    1st CD/DVD-0: DVD-ROM-16X6S
    2nd CD/DVD-1: TSST Corp CD/DVDW SH-S182M
    3rd CD/DVD-0:DVD-ROM DVD-16x6S
    The 1st and 3rd are essentially the same. I only have two optical drives.
    But trying both discs in each drive produces the same result. The disc
    itself suggests disabling all AV program. I have Microsoft Security
    Essentials but there are no directions about disabling it....or if that is
    critical.
    LJB
    --
    LJB
     
  2. Pegasus [MVP]

    Pegasus [MVP] Flightless Bird

    "LewB" <whoislew@hotmail.com(sparethespam)> wrote in message
    news:05FD223A-1004-464A-88FC-66EE46BC8BBE@microsoft.com...
    > I want to do a clean install of WinXP.Pro. I have the original Setup
    > disc
    > and a slipstreamed SP3 disc. Both will not boot from the CD drive. It is
    > set correctly in the BIOS. When the system is restarted with the disc in
    > place the system does displace the "click any key to boot from the CD" but
    > when this is done Windows boots normally. In BIOS there are 3 listed in
    > "boot devise priority".
    > 1st CD/DVD-0: DVD-ROM-16X6S
    > 2nd CD/DVD-1: TSST Corp CD/DVDW SH-S182M
    > 3rd CD/DVD-0:DVD-ROM DVD-16x6S
    > The 1st and 3rd are essentially the same. I only have two optical drives.
    > But trying both discs in each drive produces the same result. The disc
    > itself suggests disabling all AV program. I have Microsoft Security
    > Essentials but there are no directions about disabling it....or if that is
    > critical.
    > LJB
    > --
    > LJB


    The status of your virus scanner is irrelevant when booting the machine from
    a CD.

    I have seen a number of posts in which people insisted that they were unable
    to boot from the CD/DVD drive. Here are the most common reasons for such
    failures:
    - The poster overlooked the prompt to press a key in order to boot from the
    CD/DVD drive.
    - The boot CD/DVD was not a boot disk or was damaged. Using it on another
    machine confirmed this.
    - Some BIOS setting was incorrect. Booting with some other boot CD/DVD (e.g.
    from here: http://pogostick.net/~pnh/ntpasswd/) confirmed this.
    - The CD/DVD drive was damaged or unable to boot from a boot CD or DVD.
    - The machine had a hardware problem (e.g. a motherboard or RAM problem)
    that prevented it from booting in any mode.
     
  3. PA Bear [MS MVP]

    PA Bear [MS MVP] Flightless Bird

    [You're still messing around with that computer?!]

    > I have Microsoft Security Essentials [installed]...


    If you're doing a clean install, you must format the HDD. If you've
    formatted the HDD, Microsoft Security Essentials is not installed.

    ===============================

    HOW TO do a clean install of WinXP: See
    http://michaelstevenstech.com/cleanxpinstall.html#steps and/or Method 1 in
    http://support.microsoft.com/kb/978307

    After the clean install, you will have the equivalent of a "new computer" so
    take care of everything on the following page before otherwise connecting
    the machine to the internet or a local network (i.e., other computers) and
    before using a flash drive or SDCard that isn't brand-new or hasn't been
    freshly formatted:

    4 steps to help protect your new computer before you go online
    http://www.microsoft.com/security/pypc.aspx

    Other helpful references include:

    HOW TO get a computer running WinXP Gold (no Service Packs) fully patched
    (after a clean install)
    http://groups.google.com/group/microsoft.public.windowsupdate/msg/3f5afa8ed33e121c

    HOW TO get a computer running WinXP SP1(a) or SP2 fully patched (after a
    clean install)
    http://groups.google.com/group/microsoft.public.windowsxp.general/msg/a066ae41add7dd2b

    Tip: After getting the computer fully-patched, download/install KB971029
    manually: http://support.microsoft.com/kb/971029

    NB: Any Norton or McAfee free-trial that came preinstalled on the computer
    when you bought it will be reinstalled (but invalid) when Windows is
    reinstalled. You MUST uninstall the free-trial and download/run the
    appropriate removal tool before installing any updates, Windows Service
    Packs or IE upgrades and before installing your new anti-virus application
    (which will require WinXP SP3 to be installed).

    Norton Removal Tool
    ftp://ftp.symantec.com/public/english_us_canada/removal_tools/Norton_Removal_Tool.exe

    McAfee Consumer Products Removal Tool
    http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe

    --
    ~Robear Dyer (PA Bear)
    MS MVP-IE, Mail, Security, Windows Client - since 2002



    LewB wrote:
    > I want to do a clean install of WinXP.Pro. I have the original Setup
    > disc
    > and a slipstreamed SP3 disc. Both will not boot from the CD drive. It is
    > set correctly in the BIOS. When the system is restarted with the disc in
    > place the system does displace the "click any key to boot from the CD" but
    > when this is done Windows boots normally. In BIOS there are 3 listed in
    > "boot devise priority".
    > 1st CD/DVD-0: DVD-ROM-16X6S
    > 2nd CD/DVD-1: TSST Corp CD/DVDW SH-S182M
    > 3rd CD/DVD-0:DVD-ROM DVD-16x6S
    > The 1st and 3rd are essentially the same. I only have two optical drives.
    > But trying both discs in each drive produces the same result. The disc
    > itself suggests disabling all AV program. I have Microsoft Security
    > Essentials but there are no directions about disabling it....or if that is
    > critical.
    > LJB
     
  4. LewB

    LewB Flightless Bird

    Yeah Bear it is me again trying to do what you suggested several weeks ago.
    I can't format this HDD from Setup Disc. It won't boot to Setup as
    described. So how can I format and start over? Pegasus says I have
    motherboard and disc drive problems. Hopefully not. If I R click on C and
    go to format, windows will not allow it because of other utilities running.
    I don't know where they are and how to shut them down or if this is the way
    to do a format since the Setup is not cooperating with the boot process.
    LB
    --
    LJB


    "PA Bear [MS MVP]" wrote:

    > [You're still messing around with that computer?!]
    >
    > > I have Microsoft Security Essentials [installed]...

    >
    > If you're doing a clean install, you must format the HDD. If you've
    > formatted the HDD, Microsoft Security Essentials is not installed.
    >
    > ===============================
    >
    > HOW TO do a clean install of WinXP: See
    > http://michaelstevenstech.com/cleanxpinstall.html#steps and/or Method 1 in
    > http://support.microsoft.com/kb/978307
    >
    > After the clean install, you will have the equivalent of a "new computer" so
    > take care of everything on the following page before otherwise connecting
    > the machine to the internet or a local network (i.e., other computers) and
    > before using a flash drive or SDCard that isn't brand-new or hasn't been
    > freshly formatted:
    >
    > 4 steps to help protect your new computer before you go online
    > http://www.microsoft.com/security/pypc.aspx
    >
    > Other helpful references include:
    >
    > HOW TO get a computer running WinXP Gold (no Service Packs) fully patched
    > (after a clean install)
    > http://groups.google.com/group/microsoft.public.windowsupdate/msg/3f5afa8ed33e121c
    >
    > HOW TO get a computer running WinXP SP1(a) or SP2 fully patched (after a
    > clean install)
    > http://groups.google.com/group/microsoft.public.windowsxp.general/msg/a066ae41add7dd2b
    >
    > Tip: After getting the computer fully-patched, download/install KB971029
    > manually: http://support.microsoft.com/kb/971029
    >
    > NB: Any Norton or McAfee free-trial that came preinstalled on the computer
    > when you bought it will be reinstalled (but invalid) when Windows is
    > reinstalled. You MUST uninstall the free-trial and download/run the
    > appropriate removal tool before installing any updates, Windows Service
    > Packs or IE upgrades and before installing your new anti-virus application
    > (which will require WinXP SP3 to be installed).
    >
    > Norton Removal Tool
    > ftp://ftp.symantec.com/public/english_us_canada/removal_tools/Norton_Removal_Tool.exe
    >
    > McAfee Consumer Products Removal Tool
    > http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe
    >
    > --
    > ~Robear Dyer (PA Bear)
    > MS MVP-IE, Mail, Security, Windows Client - since 2002
    >
    >
    >
    > LewB wrote:
    > > I want to do a clean install of WinXP.Pro. I have the original Setup
    > > disc
    > > and a slipstreamed SP3 disc. Both will not boot from the CD drive. It is
    > > set correctly in the BIOS. When the system is restarted with the disc in
    > > place the system does displace the "click any key to boot from the CD" but
    > > when this is done Windows boots normally. In BIOS there are 3 listed in
    > > "boot devise priority".
    > > 1st CD/DVD-0: DVD-ROM-16X6S
    > > 2nd CD/DVD-1: TSST Corp CD/DVDW SH-S182M
    > > 3rd CD/DVD-0:DVD-ROM DVD-16x6S
    > > The 1st and 3rd are essentially the same. I only have two optical drives.
    > > But trying both discs in each drive produces the same result. The disc
    > > itself suggests disabling all AV program. I have Microsoft Security
    > > Essentials but there are no directions about disabling it....or if that is
    > > critical.
    > > LJB

    >
    > .
    >
     
  5. Lem

    Lem Flightless Bird

    LewB wrote:
    > Yeah Bear it is me again trying to do what you suggested several weeks ago.
    > I can't format this HDD from Setup Disc. It won't boot to Setup as
    > described. So how can I format and start over? Pegasus says I have
    > motherboard and disc drive problems. Hopefully not. If I R click on C and
    > go to format, windows will not allow it because of other utilities running.
    > I don't know where they are and how to shut them down or if this is the way
    > to do a format since the Setup is not cooperating with the boot process.
    > LB


    Of the four possibilities Pegasus suggested, your description makes it
    seem as if option 2 is the most likely: "The boot CD/DVD was not a boot
    disk or was damaged."

    What exactly is your "original setup disk"? What words are printed on it?

    Where did the "slipstreamed SP3 disc" come from? If you made it, what
    did you use as the base CD?

    Have you tried either of these CDs on another computer? You don't have
    to install anything on the other computer, just confirm (or not) that
    the CD boots.

    Have you created another bootable CD as Pegasus suggested to determine
    if your hardware was capable of booting from *any* CD?

    --
    Lem

    Apollo 11 - 40 years ago:
    http://www.nasa.gov/mission_pages/apollo/40th/index.html
     
  6. PA Bear [MS MVP]

    PA Bear [MS MVP] Flightless Bird

    What Lem said.

    PS: You're not doing yourself any favors by always starting new threads
    about this computer & your problems.


    LewB wrote:
    > Yeah Bear it is me again trying to do what you suggested several weeks
    > ago.
    > I can't format this HDD from Setup Disc. It won't boot to Setup as
    > described. So how can I format and start over? Pegasus says I have
    > motherboard and disc drive problems. Hopefully not. If I R click on C
    > and
    > go to format, windows will not allow it because of other utilities
    > running.
    > I don't know where they are and how to shut them down or if this is the
    > way
    > to do a format since the Setup is not cooperating with the boot process.
    > LB
    >
    >> [You're still messing around with that computer?!]
    >>
    >>> I have Microsoft Security Essentials [installed]...

    >>
    >> If you're doing a clean install, you must format the HDD. If you've
    >> formatted the HDD, Microsoft Security Essentials is not installed.
    >>
    >> ===============================
    >>
    >> HOW TO do a clean install of WinXP: See
    >> http://michaelstevenstech.com/cleanxpinstall.html#steps and/or Method 1
    >> in
    >> http://support.microsoft.com/kb/978307
    >>
    >> After the clean install, you will have the equivalent of a "new computer"
    >> so
    >> take care of everything on the following page before otherwise connecting
    >> the machine to the internet or a local network (i.e., other computers)
    >> and
    >> before using a flash drive or SDCard that isn't brand-new or hasn't been
    >> freshly formatted:
    >>
    >> 4 steps to help protect your new computer before you go online
    >> http://www.microsoft.com/security/pypc.aspx
    >>
    >> Other helpful references include:
    >>
    >> HOW TO get a computer running WinXP Gold (no Service Packs) fully patched
    >> (after a clean install)
    >> http://groups.google.com/group/microsoft.public.windowsupdate/msg/3f5afa8ed33e121c
    >>
    >> HOW TO get a computer running WinXP SP1(a) or SP2 fully patched (after a
    >> clean install)
    >> http://groups.google.com/group/microsoft.public.windowsxp.general/msg/a066ae41add7dd2b
    >>
    >> Tip: After getting the computer fully-patched, download/install KB971029
    >> manually: http://support.microsoft.com/kb/971029
    >>
    >> NB: Any Norton or McAfee free-trial that came preinstalled on the
    >> computer
    >> when you bought it will be reinstalled (but invalid) when Windows is
    >> reinstalled. You MUST uninstall the free-trial and download/run the
    >> appropriate removal tool before installing any updates, Windows Service
    >> Packs or IE upgrades and before installing your new anti-virus
    >> application
    >> (which will require WinXP SP3 to be installed).
    >>
    >> Norton Removal Tool
    >>
    >> ftp://ftp.symantec.com/public/english_us_canada/removal_tools/Norton_Removal_Tool.exe
    >>
    >> McAfee Consumer Products Removal Tool
    >>
    >> http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe
    >>
    >> --
    >> ~Robear Dyer (PA Bear)
    >> MS MVP-IE, Mail, Security, Windows Client - since 2002
    >>
    >>
    >>
    >> LewB wrote:
    >>> I want to do a clean install of WinXP.Pro. I have the original Setup
    >>> disc
    >>> and a slipstreamed SP3 disc. Both will not boot from the CD drive. It
    >>> is
    >>> set correctly in the BIOS. When the system is restarted with the disc
    >>> in
    >>> place the system does displace the "click any key to boot from the CD"
    >>> but
    >>> when this is done Windows boots normally. In BIOS there are 3 listed in
    >>> "boot devise priority".
    >>> 1st CD/DVD-0: DVD-ROM-16X6S
    >>> 2nd CD/DVD-1: TSST Corp CD/DVDW SH-S182M
    >>> 3rd CD/DVD-0:DVD-ROM DVD-16x6S
    >>> The 1st and 3rd are essentially the same. I only have two optical
    >>> drives.
    >>> But trying both discs in each drive produces the same result. The disc
    >>> itself suggests disabling all AV program. I have Microsoft Security
    >>> Essentials but there are no directions about disabling it....or if that
    >>> is
    >>> critical.
    >>> LJB

    >>
    >> .
     
  7. Daave

    Daave Flightless Bird

    LewB wrote:
    > I want to do a clean install of WinXP.Pro. I have the original
    > Setup disc and a slipstreamed SP3 disc. Both will not boot from the
    > CD drive. It is set correctly in the BIOS. When the system is
    > restarted with the disc in place the system does displace the "click
    > any key to boot from the CD" but when this is done Windows boots
    > normally.


    Try another keyboard.

    What kind of keyboard do you have? PS/2 or USB? Wireless perhaps? Is
    there a keyboard-specific setting in the BIOS that may need to be
    changed?

    If it's not the keyboard, then either both CDs are bad or the CD drive
    is bad.
     
  8. LewB

    LewB Flightless Bird

    I'm not sure what you want me to do then? I thought that is what this site
    is for, to help those of us that are having problems. Is there a limit to
    how many questions one can ask? I'll be happy to discuss this with the site
    administrator.
    --
    LJB


    "PA Bear [MS MVP]" wrote:

    > What Lem said.
    >
    > PS: You're not doing yourself any favors by always starting new threads
    > about this computer & your problems.
    >
    >
    > LewB wrote:
    > > Yeah Bear it is me again trying to do what you suggested several weeks
    > > ago.
    > > I can't format this HDD from Setup Disc. It won't boot to Setup as
    > > described. So how can I format and start over? Pegasus says I have
    > > motherboard and disc drive problems. Hopefully not. If I R click on C
    > > and
    > > go to format, windows will not allow it because of other utilities
    > > running.
    > > I don't know where they are and how to shut them down or if this is the
    > > way
    > > to do a format since the Setup is not cooperating with the boot process.
    > > LB
    > >
    > >> [You're still messing around with that computer?!]
    > >>
    > >>> I have Microsoft Security Essentials [installed]...
    > >>
    > >> If you're doing a clean install, you must format the HDD. If you've
    > >> formatted the HDD, Microsoft Security Essentials is not installed.
    > >>
    > >> ===============================
    > >>
    > >> HOW TO do a clean install of WinXP: See
    > >> http://michaelstevenstech.com/cleanxpinstall.html#steps and/or Method 1
    > >> in
    > >> http://support.microsoft.com/kb/978307
    > >>
    > >> After the clean install, you will have the equivalent of a "new computer"
    > >> so
    > >> take care of everything on the following page before otherwise connecting
    > >> the machine to the internet or a local network (i.e., other computers)
    > >> and
    > >> before using a flash drive or SDCard that isn't brand-new or hasn't been
    > >> freshly formatted:
    > >>
    > >> 4 steps to help protect your new computer before you go online
    > >> http://www.microsoft.com/security/pypc.aspx
    > >>
    > >> Other helpful references include:
    > >>
    > >> HOW TO get a computer running WinXP Gold (no Service Packs) fully patched
    > >> (after a clean install)
    > >> http://groups.google.com/group/microsoft.public.windowsupdate/msg/3f5afa8ed33e121c
    > >>
    > >> HOW TO get a computer running WinXP SP1(a) or SP2 fully patched (after a
    > >> clean install)
    > >> http://groups.google.com/group/microsoft.public.windowsxp.general/msg/a066ae41add7dd2b
    > >>
    > >> Tip: After getting the computer fully-patched, download/install KB971029
    > >> manually: http://support.microsoft.com/kb/971029
    > >>
    > >> NB: Any Norton or McAfee free-trial that came preinstalled on the
    > >> computer
    > >> when you bought it will be reinstalled (but invalid) when Windows is
    > >> reinstalled. You MUST uninstall the free-trial and download/run the
    > >> appropriate removal tool before installing any updates, Windows Service
    > >> Packs or IE upgrades and before installing your new anti-virus
    > >> application
    > >> (which will require WinXP SP3 to be installed).
    > >>
    > >> Norton Removal Tool
    > >>
    > >> ftp://ftp.symantec.com/public/english_us_canada/removal_tools/Norton_Removal_Tool.exe
    > >>
    > >> McAfee Consumer Products Removal Tool
    > >>
    > >> http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe
    > >>
    > >> --
    > >> ~Robear Dyer (PA Bear)
    > >> MS MVP-IE, Mail, Security, Windows Client - since 2002
    > >>
    > >>
    > >>
    > >> LewB wrote:
    > >>> I want to do a clean install of WinXP.Pro. I have the original Setup
    > >>> disc
    > >>> and a slipstreamed SP3 disc. Both will not boot from the CD drive. It
    > >>> is
    > >>> set correctly in the BIOS. When the system is restarted with the disc
    > >>> in
    > >>> place the system does displace the "click any key to boot from the CD"
    > >>> but
    > >>> when this is done Windows boots normally. In BIOS there are 3 listed in
    > >>> "boot devise priority".
    > >>> 1st CD/DVD-0: DVD-ROM-16X6S
    > >>> 2nd CD/DVD-1: TSST Corp CD/DVDW SH-S182M
    > >>> 3rd CD/DVD-0:DVD-ROM DVD-16x6S
    > >>> The 1st and 3rd are essentially the same. I only have two optical
    > >>> drives.
    > >>> But trying both discs in each drive produces the same result. The disc
    > >>> itself suggests disabling all AV program. I have Microsoft Security
    > >>> Essentials but there are no directions about disabling it....or if that
    > >>> is
    > >>> critical.
    > >>> LJB
    > >>
    > >> .

    >
    > .
    >
     
  9. LewB

    LewB Flightless Bird

    Well it does boot to Setup on another computer. And after windows comes up
    following a standard boot, placing the disc in the disk drive loads setup
    normally and gives me all the options. I could reinstall XP at that time but
    I presume this would not be a clean install.
    --
    LJB


    "Lem" wrote:

    > LewB wrote:
    > > Yeah Bear it is me again trying to do what you suggested several weeks ago.
    > > I can't format this HDD from Setup Disc. It won't boot to Setup as
    > > described. So how can I format and start over? Pegasus says I have
    > > motherboard and disc drive problems. Hopefully not. If I R click on C and
    > > go to format, windows will not allow it because of other utilities running.
    > > I don't know where they are and how to shut them down or if this is the way
    > > to do a format since the Setup is not cooperating with the boot process.
    > > LB

    >
    > Of the four possibilities Pegasus suggested, your description makes it
    > seem as if option 2 is the most likely: "The boot CD/DVD was not a boot
    > disk or was damaged."
    >
    > What exactly is your "original setup disk"? What words are printed on it?
    >
    > Where did the "slipstreamed SP3 disc" come from? If you made it, what
    > did you use as the base CD?
    >
    > Have you tried either of these CDs on another computer? You don't have
    > to install anything on the other computer, just confirm (or not) that
    > the CD boots.
    >
    > Have you created another bootable CD as Pegasus suggested to determine
    > if your hardware was capable of booting from *any* CD?
    >
    > --
    > Lem
    >
    > Apollo 11 - 40 years ago:
    > http://www.nasa.gov/mission_pages/apollo/40th/index.html
    > .
    >
     
  10. PA Bear [MS MVP]

    PA Bear [MS MVP] Flightless Bird

    My point is that you should be posting any/all follow-up in replies to (one
    of) your original, earlier thread(s) so that anyone wishing to assist you
    will have the complete history available to them.


    LewB wrote:
    > I'm not sure what you want me to do then? I thought that is what this
    > site
    > is for, to help those of us that are having problems. Is there a limit to
    > how many questions one can ask? I'll be happy to discuss this with the
    > site
    > administrator.
    >
    >> What Lem said.
    >>
    >> PS: You're not doing yourself any favors by always starting new threads
    >> about this computer & your problems.
    >>
    >>
    >> LewB wrote:
    >>> Yeah Bear it is me again trying to do what you suggested several weeks
    >>> ago.
    >>> I can't format this HDD from Setup Disc. It won't boot to Setup as
    >>> described. So how can I format and start over? Pegasus says I have
    >>> motherboard and disc drive problems. Hopefully not. If I R click on C
    >>> and
    >>> go to format, windows will not allow it because of other utilities
    >>> running.
    >>> I don't know where they are and how to shut them down or if this is the
    >>> way
    >>> to do a format since the Setup is not cooperating with the boot
    >>> process.
    >>> LB
    >>>
    >>>> [You're still messing around with that computer?!]
    >>>>
    >>>>> I have Microsoft Security Essentials [installed]...
    >>>>
    >>>> If you're doing a clean install, you must format the HDD. If you've
    >>>> formatted the HDD, Microsoft Security Essentials is not installed.
    >>>>
    >>>> ===============================
    >>>>
    >>>> HOW TO do a clean install of WinXP: See
    >>>> http://michaelstevenstech.com/cleanxpinstall.html#steps and/or Method
    >>>> 1
    >>>> in
    >>>> http://support.microsoft.com/kb/978307
    >>>>
    >>>> After the clean install, you will have the equivalent of a "new
    >>>> computer"
    >>>> so
    >>>> take care of everything on the following page before otherwise
    >>>> connecting
    >>>> the machine to the internet or a local network (i.e., other computers)
    >>>> and
    >>>> before using a flash drive or SDCard that isn't brand-new or hasn't
    >>>> been
    >>>> freshly formatted:
    >>>>
    >>>> 4 steps to help protect your new computer before you go online
    >>>> http://www.microsoft.com/security/pypc.aspx
    >>>>
    >>>> Other helpful references include:
    >>>>
    >>>> HOW TO get a computer running WinXP Gold (no Service Packs) fully
    >>>> patched
    >>>> (after a clean install)
    >>>> http://groups.google.com/group/microsoft.public.windowsupdate/msg/3f5afa8ed33e121c
    >>>>
    >>>> HOW TO get a computer running WinXP SP1(a) or SP2 fully patched (after
    >>>> a
    >>>> clean install)
    >>>> http://groups.google.com/group/microsoft.public.windowsxp.general/msg/a066ae41add7dd2b
    >>>>
    >>>> Tip: After getting the computer fully-patched, download/install
    >>>> KB971029
    >>>> manually: http://support.microsoft.com/kb/971029
    >>>>
    >>>> NB: Any Norton or McAfee free-trial that came preinstalled on the
    >>>> computer
    >>>> when you bought it will be reinstalled (but invalid) when Windows is
    >>>> reinstalled. You MUST uninstall the free-trial and download/run the
    >>>> appropriate removal tool before installing any updates, Windows
    >>>> Service
    >>>> Packs or IE upgrades and before installing your new anti-virus
    >>>> application
    >>>> (which will require WinXP SP3 to be installed).
    >>>>
    >>>> Norton Removal Tool
    >>>>
    >>>> ftp://ftp.symantec.com/public/english_us_canada/removal_tools/Norton_Removal_Tool.exe
    >>>>
    >>>> McAfee Consumer Products Removal Tool
    >>>>
    >>>> http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe
    >>>>
    >>>> --
    >>>> ~Robear Dyer (PA Bear)
    >>>> MS MVP-IE, Mail, Security, Windows Client - since 2002
    >>>>
    >>>>
    >>>>
    >>>> LewB wrote:
    >>>>> I want to do a clean install of WinXP.Pro. I have the original
    >>>>> Setup
    >>>>> disc
    >>>>> and a slipstreamed SP3 disc. Both will not boot from the CD drive.
    >>>>> It
    >>>>> is
    >>>>> set correctly in the BIOS. When the system is restarted with the
    >>>>> disc
    >>>>> in
    >>>>> place the system does displace the "click any key to boot from the
    >>>>> CD"
    >>>>> but
    >>>>> when this is done Windows boots normally. In BIOS there are 3 listed
    >>>>> in
    >>>>> "boot devise priority".
    >>>>> 1st CD/DVD-0: DVD-ROM-16X6S
    >>>>> 2nd CD/DVD-1: TSST Corp CD/DVDW SH-S182M
    >>>>> 3rd CD/DVD-0:DVD-ROM DVD-16x6S
    >>>>> The 1st and 3rd are essentially the same. I only have two optical
    >>>>> drives.
    >>>>> But trying both discs in each drive produces the same result. The
    >>>>> disc
    >>>>> itself suggests disabling all AV program. I have Microsoft Security
    >>>>> Essentials but there are no directions about disabling it....or if
    >>>>> that
    >>>>> is
    >>>>> critical.
    >>>>> LJB
    >>>>
    >>>> .

    >>
    >> .
     
  11. Daave

    Daave Flightless Bird

    Daave wrote:
    > LewB wrote:
    >> I want to do a clean install of WinXP.Pro. I have the original
    >> Setup disc and a slipstreamed SP3 disc. Both will not boot from the
    >> CD drive. It is set correctly in the BIOS. When the system is
    >> restarted with the disc in place the system does displace the "click
    >> any key to boot from the CD" but when this is done Windows boots
    >> normally.

    >
    > Try another keyboard.
    >
    > What kind of keyboard do you have? PS/2 or USB? Wireless perhaps? Is
    > there a keyboard-specific setting in the BIOS that may need to be
    > changed?
    >
    > If it's not the keyboard, then either both CDs are bad or the CD drive
    > is bad.


    Also...

    What is the make and model of your PC and/or motherboard?
     
  12. LewB

    LewB Flightless Bird

    What is the make and model of your PC and/or motherboard?
    Custom made PC with Pentium IV 2.8 chip
    Motherboard is Microstar 865PE-Neo-2

    What kind of keyboard do you have? PS/2 or USB? Wireless perhaps?
    Yes it is wireless and is Microsoft Wireless Multimedia Keyboard 1.0A

    Is there a keyboard-specific setting in the BIOS that may need to be changed?
    No keyboard reference in this BIOS
    --
    LJB


    "Daave" wrote:

    > Daave wrote:
    > > LewB wrote:
    > >> I want to do a clean install of WinXP.Pro. I have the original
    > >> Setup disc and a slipstreamed SP3 disc. Both will not boot from the
    > >> CD drive. It is set correctly in the BIOS. When the system is
    > >> restarted with the disc in place the system does displace the "click
    > >> any key to boot from the CD" but when this is done Windows boots
    > >> normally.

    > >
    > > Try another keyboard.
    > >
    > > What kind of keyboard do you have? PS/2 or USB? Wireless perhaps? Is
    > > there a keyboard-specific setting in the BIOS that may need to be
    > > changed?
    > >
    > > If it's not the keyboard, then either both CDs are bad or the CD drive
    > > is bad.

    >
    > Also...
    >
    > What is the make and model of your PC and/or motherboard?
    >
    >
    > .
    >
     
  13. LewB

    LewB Flightless Bird

    I thought everyone signed off or got tired/annoyed with the previous thread
    which numbered 66 entries and no response of many days to my last post. I
    assumed I would therefore need to start a new one for more help......and I do
    appreciate the help!!
    --
    LJB


    "PA Bear [MS MVP]" wrote:

    > My point is that you should be posting any/all follow-up in replies to (one
    > of) your original, earlier thread(s) so that anyone wishing to assist you
    > will have the complete history available to them.
    >
    >
    > LewB wrote:
    > > I'm not sure what you want me to do then? I thought that is what this
    > > site
    > > is for, to help those of us that are having problems. Is there a limit to
    > > how many questions one can ask? I'll be happy to discuss this with the
    > > site
    > > administrator.
    > >
    > >> What Lem said.
    > >>
    > >> PS: You're not doing yourself any favors by always starting new threads
    > >> about this computer & your problems.
    > >>
    > >>
    > >> LewB wrote:
    > >>> Yeah Bear it is me again trying to do what you suggested several weeks
    > >>> ago.
    > >>> I can't format this HDD from Setup Disc. It won't boot to Setup as
    > >>> described. So how can I format and start over? Pegasus says I have
    > >>> motherboard and disc drive problems. Hopefully not. If I R click on C
    > >>> and
    > >>> go to format, windows will not allow it because of other utilities
    > >>> running.
    > >>> I don't know where they are and how to shut them down or if this is the
    > >>> way
    > >>> to do a format since the Setup is not cooperating with the boot
    > >>> process.
    > >>> LB
    > >>>
    > >>>> [You're still messing around with that computer?!]
    > >>>>
    > >>>>> I have Microsoft Security Essentials [installed]...
    > >>>>
    > >>>> If you're doing a clean install, you must format the HDD. If you've
    > >>>> formatted the HDD, Microsoft Security Essentials is not installed.
    > >>>>
    > >>>> ===============================
    > >>>>
    > >>>> HOW TO do a clean install of WinXP: See
    > >>>> http://michaelstevenstech.com/cleanxpinstall.html#steps and/or Method
    > >>>> 1
    > >>>> in
    > >>>> http://support.microsoft.com/kb/978307
    > >>>>
    > >>>> After the clean install, you will have the equivalent of a "new
    > >>>> computer"
    > >>>> so
    > >>>> take care of everything on the following page before otherwise
    > >>>> connecting
    > >>>> the machine to the internet or a local network (i.e., other computers)
    > >>>> and
    > >>>> before using a flash drive or SDCard that isn't brand-new or hasn't
    > >>>> been
    > >>>> freshly formatted:
    > >>>>
    > >>>> 4 steps to help protect your new computer before you go online
    > >>>> http://www.microsoft.com/security/pypc.aspx
    > >>>>
    > >>>> Other helpful references include:
    > >>>>
    > >>>> HOW TO get a computer running WinXP Gold (no Service Packs) fully
    > >>>> patched
    > >>>> (after a clean install)
    > >>>> http://groups.google.com/group/microsoft.public.windowsupdate/msg/3f5afa8ed33e121c
    > >>>>
    > >>>> HOW TO get a computer running WinXP SP1(a) or SP2 fully patched (after
    > >>>> a
    > >>>> clean install)
    > >>>> http://groups.google.com/group/microsoft.public.windowsxp.general/msg/a066ae41add7dd2b
    > >>>>
    > >>>> Tip: After getting the computer fully-patched, download/install
    > >>>> KB971029
    > >>>> manually: http://support.microsoft.com/kb/971029
    > >>>>
    > >>>> NB: Any Norton or McAfee free-trial that came preinstalled on the
    > >>>> computer
    > >>>> when you bought it will be reinstalled (but invalid) when Windows is
    > >>>> reinstalled. You MUST uninstall the free-trial and download/run the
    > >>>> appropriate removal tool before installing any updates, Windows
    > >>>> Service
    > >>>> Packs or IE upgrades and before installing your new anti-virus
    > >>>> application
    > >>>> (which will require WinXP SP3 to be installed).
    > >>>>
    > >>>> Norton Removal Tool
    > >>>>
    > >>>> ftp://ftp.symantec.com/public/english_us_canada/removal_tools/Norton_Removal_Tool.exe
    > >>>>
    > >>>> McAfee Consumer Products Removal Tool
    > >>>>
    > >>>> http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe
    > >>>>
    > >>>> --
    > >>>> ~Robear Dyer (PA Bear)
    > >>>> MS MVP-IE, Mail, Security, Windows Client - since 2002
    > >>>>
    > >>>>
    > >>>>
    > >>>> LewB wrote:
    > >>>>> I want to do a clean install of WinXP.Pro. I have the original
    > >>>>> Setup
    > >>>>> disc
    > >>>>> and a slipstreamed SP3 disc. Both will not boot from the CD drive.
    > >>>>> It
    > >>>>> is
    > >>>>> set correctly in the BIOS. When the system is restarted with the
    > >>>>> disc
    > >>>>> in
    > >>>>> place the system does displace the "click any key to boot from the
    > >>>>> CD"
    > >>>>> but
    > >>>>> when this is done Windows boots normally. In BIOS there are 3 listed
    > >>>>> in
    > >>>>> "boot devise priority".
    > >>>>> 1st CD/DVD-0: DVD-ROM-16X6S
    > >>>>> 2nd CD/DVD-1: TSST Corp CD/DVDW SH-S182M
    > >>>>> 3rd CD/DVD-0:DVD-ROM DVD-16x6S
    > >>>>> The 1st and 3rd are essentially the same. I only have two optical
    > >>>>> drives.
    > >>>>> But trying both discs in each drive produces the same result. The
    > >>>>> disc
    > >>>>> itself suggests disabling all AV program. I have Microsoft Security
    > >>>>> Essentials but there are no directions about disabling it....or if
    > >>>>> that
    > >>>>> is
    > >>>>> critical.
    > >>>>> LJB
    > >>>>
    > >>>> .
    > >>
    > >> .

    >
    > .
    >
     
  14. Daave

    Daave Flightless Bird

    Before you do anything else, use another (non-wireless) keyboard. That's
    probably your problem with regard to the "press any key" issue.


    LewB wrote:
    > What is the make and model of your PC and/or motherboard?
    > Custom made PC with Pentium IV 2.8 chip
    > Motherboard is Microstar 865PE-Neo-2
    >
    > What kind of keyboard do you have? PS/2 or USB? Wireless perhaps?
    > Yes it is wireless and is Microsoft Wireless Multimedia Keyboard
    > 1.0A
    >
    > Is there a keyboard-specific setting in the BIOS that may need to be
    > changed? No keyboard reference in this BIOS
    >
    >> Daave wrote:
    >>> LewB wrote:
    >>>> I want to do a clean install of WinXP.Pro. I have the original
    >>>> Setup disc and a slipstreamed SP3 disc. Both will not boot from
    >>>> the CD drive. It is set correctly in the BIOS. When the system is
    >>>> restarted with the disc in place the system does displace the
    >>>> "click any key to boot from the CD" but when this is done Windows
    >>>> boots normally.
    >>>
    >>> Try another keyboard.
    >>>
    >>> What kind of keyboard do you have? PS/2 or USB? Wireless perhaps? Is
    >>> there a keyboard-specific setting in the BIOS that may need to be
    >>> changed?
    >>>
    >>> If it's not the keyboard, then either both CDs are bad or the CD
    >>> drive is bad.

    >>
    >> Also...
    >>
    >> What is the make and model of your PC and/or motherboard?
    >>
    >>
    >> .
     
  15. LewB

    LewB Flightless Bird

    Yeeessss. You were absolutely correct. I purchased a new keyboard today and
    the boot to SetUp went normally. I was able to format and then install WinXP
    and now have a "new"computer. I am pleased that the slipstreamed SP3 disc
    functioned as advertised.
    In keeping with Robear's last note to keep the posts to the same thread
    so a full history will be available to all and not spread out over several
    threads (as I have done with this one) I will ask you'all about backups. Is
    there any advantage to having a proprietary backup program (Acronis, Ghost,
    etc) vs using the Backup that comes with WinXP?
    I have used EMC's Retrospect and backed up a lot of data to an external
    drive but that program is very busy and somewhat complicated. I have also
    used backup that comes with WinXP and find it to be more "user friendly". My
    son says he simply copies what he wants to back up to a flash drive and after
    a reformatt copies them back to Windows and has a fresh look. Isn't that
    what Backup in WinXP does?? In either instance there is a lot of
    reinstallation of apps that an image program avoids but also carries over
    whatever nondesirable objects that you hopefully are getting rid of with the
    format and reinstall of WinXP
    Anyway many thanks for you great help.
    LJB

    --
    LJB


    "Daave" wrote:

    > Before you do anything else, use another (non-wireless) keyboard. That's
    > probably your problem with regard to the "press any key" issue.
    >
    >
    > LewB wrote:
    > > What is the make and model of your PC and/or motherboard?
    > > Custom made PC with Pentium IV 2.8 chip
    > > Motherboard is Microstar 865PE-Neo-2
    > >
    > > What kind of keyboard do you have? PS/2 or USB? Wireless perhaps?
    > > Yes it is wireless and is Microsoft Wireless Multimedia Keyboard
    > > 1.0A
    > >
    > > Is there a keyboard-specific setting in the BIOS that may need to be
    > > changed? No keyboard reference in this BIOS
    > >
    > >> Daave wrote:
    > >>> LewB wrote:
    > >>>> I want to do a clean install of WinXP.Pro. I have the original
    > >>>> Setup disc and a slipstreamed SP3 disc. Both will not boot from
    > >>>> the CD drive. It is set correctly in the BIOS. When the system is
    > >>>> restarted with the disc in place the system does displace the
    > >>>> "click any key to boot from the CD" but when this is done Windows
    > >>>> boots normally.
    > >>>
    > >>> Try another keyboard.
    > >>>
    > >>> What kind of keyboard do you have? PS/2 or USB? Wireless perhaps? Is
    > >>> there a keyboard-specific setting in the BIOS that may need to be
    > >>> changed?
    > >>>
    > >>> If it's not the keyboard, then either both CDs are bad or the CD
    > >>> drive is bad.
    > >>
    > >> Also...
    > >>
    > >> What is the make and model of your PC and/or motherboard?
    > >>
    > >>
    > >> .

    >
    >
    > .
    >
     
  16. PA Bear [MS MVP]

    PA Bear [MS MVP] Flightless Bird

    <applause>

    LewB wrote:
    > Yeeessss. You were absolutely correct. I purchased a new keyboard today
    > and the boot to SetUp went normally. I was able to format and then
    > install
    > WinXP and now have a "new"computer. I am pleased that the slipstreamed
    > SP3
    > disc functioned as advertised...
     
  17. Daave

    Daave Flightless Bird

    Cool! Good job!

    Actually, if the topic is totally new (like asking about backing up
    strategies), you should start a new thread. You will get more responders
    this way.

    If your inability to boot to the Windows XP setup CD was directly
    related to your last thread, I could see the value of not starting a new
    thread. But if you feel the thrust is significantly different *and* if
    you believe a new thread is wise (it's a judgment call), best practice
    is to include a link to the other thread so others can refer to it (to
    see the bigger picture).

    Regarding your current question, have a look at this fine article:

    http://www.computorcompanion.com/LPMArticle.asp?ID=314

    Although backing up data is already recommended, if that's *all* you do,
    you are out of luck when it comes to recovering from a disaster the easy
    way. Sure, you could reinstall the OS and the updates and all your
    programs, but who wants to do that when restoring an image of your hard
    drive takes care of all that instantly!

    I recommend Acronis True Image because I use it and like it. Other
    programs are fine, too.

    Ntbackup has too many limitations; I'd stay away from it (unless you use
    it just to back up data).

    Using Windows Explorer to copy data is fine -- as long as you do it
    regularly and completely! Doing it this way avoids the proprietary
    archive file system that ntbackup uses; that is, with Windows Explorer,
    you're just copying the data and not manipulating it into another form.

    With Acronis, the data is backed up, too (unless the data is on another
    partition and you don't include that in the image). The easiest method
    is to have only one partition for everything (OS, applications, and
    data) and then regularly image it. Once you play with Acronis, you'll
    see it's quite easy to use.


    LewB wrote:
    > Yeeessss. You were absolutely correct. I purchased a new keyboard
    > today and the boot to SetUp went normally. I was able to format and
    > then install WinXP and now have a "new"computer. I am pleased that
    > the slipstreamed SP3 disc functioned as advertised.
    > In keeping with Robear's last note to keep the posts to the same
    > thread
    > so a full history will be available to all and not spread out over
    > several threads (as I have done with this one) I will ask you'all
    > about backups. Is there any advantage to having a proprietary backup
    > program (Acronis, Ghost, etc) vs using the Backup that comes with
    > WinXP?
    > I have used EMC's Retrospect and backed up a lot of data to an
    > external drive but that program is very busy and somewhat
    > complicated. I have also used backup that comes with WinXP and find
    > it to be more "user friendly". My son says he simply copies what he
    > wants to back up to a flash drive and after a reformatt copies them
    > back to Windows and has a fresh look. Isn't that what Backup in
    > WinXP does?? In either instance there is a lot of reinstallation of
    > apps that an image program avoids but also carries over whatever
    > nondesirable objects that you hopefully are getting rid of with the
    > format and reinstall of WinXP Anyway many thanks for you great help.
    > LJB
    >
    >
    >> Before you do anything else, use another (non-wireless) keyboard.
    >> That's probably your problem with regard to the "press any key"
    >> issue.
    >>
    >>
    >> LewB wrote:
    >>> What is the make and model of your PC and/or motherboard?
    >>> Custom made PC with Pentium IV 2.8 chip
    >>> Motherboard is Microstar 865PE-Neo-2
    >>>
    >>> What kind of keyboard do you have? PS/2 or USB? Wireless perhaps?
    >>> Yes it is wireless and is Microsoft Wireless Multimedia Keyboard
    >>> 1.0A
    >>>
    >>> Is there a keyboard-specific setting in the BIOS that may need to be
    >>> changed? No keyboard reference in this BIOS
    >>>
    >>>> Daave wrote:
    >>>>> LewB wrote:
    >>>>>> I want to do a clean install of WinXP.Pro. I have the original
    >>>>>> Setup disc and a slipstreamed SP3 disc. Both will not boot from
    >>>>>> the CD drive. It is set correctly in the BIOS. When the system
    >>>>>> is restarted with the disc in place the system does displace the
    >>>>>> "click any key to boot from the CD" but when this is done Windows
    >>>>>> boots normally.
    >>>>>
    >>>>> Try another keyboard.
    >>>>>
    >>>>> What kind of keyboard do you have? PS/2 or USB? Wireless perhaps?
    >>>>> Is there a keyboard-specific setting in the BIOS that may need to
    >>>>> be changed?
    >>>>>
    >>>>> If it's not the keyboard, then either both CDs are bad or the CD
    >>>>> drive is bad.
    >>>>
    >>>> Also...
    >>>>
    >>>> What is the make and model of your PC and/or motherboard?
    >>>>
    >>>>
    >>>> .

    >>
    >>
    >> .
     
  18. LewB

    LewB Flightless Bird

    Good stuff. Thanks. If you use Acronis and do an image backup you have to
    be comfortable that you have no bad stuff (viruses/malware) for that will
    carry over with the image. And that was the question that was raised in the
    previous thread (now on page 13 with date of 4/4 of the General
    discussion.....SP won't load) and brings me now to inquire about backups and
    what is considered better, best, safest, etc, I did download a a 30 day free
    trial of Acronis and have used it to make a clone to a new HDD. McAfee says
    there are no bad characters on it and I will probably switch to Microsoft
    Security Essentials or Avast, etc. as recommended on the other thread. I
    like the idea of an image because you avoid the painstaking reinstallation of
    apps, drivers, etc
    LJB
    "Daave" wrote:

    > Cool! Good job!
    >
    > Actually, if the topic is totally new (like asking about backing up
    > strategies), you should start a new thread. You will get more responders
    > this way.
    >
    > If your inability to boot to the Windows XP setup CD was directly
    > related to your last thread, I could see the value of not starting a new
    > thread. But if you feel the thrust is significantly different *and* if
    > you believe a new thread is wise (it's a judgment call), best practice
    > is to include a link to the other thread so others can refer to it (to
    > see the bigger picture).
    >
    > Regarding your current question, have a look at this fine article:
    >
    > http://www.computorcompanion.com/LPMArticle.asp?ID=314
    >
    > Although backing up data is already recommended, if that's *all* you do,
    > you are out of luck when it comes to recovering from a disaster the easy
    > way. Sure, you could reinstall the OS and the updates and all your
    > programs, but who wants to do that when restoring an image of your hard
    > drive takes care of all that instantly!
    >
    > I recommend Acronis True Image because I use it and like it. Other
    > programs are fine, too.
    >
    > Ntbackup has too many limitations; I'd stay away from it (unless you use
    > it just to back up data).
    >
    > Using Windows Explorer to copy data is fine -- as long as you do it
    > regularly and completely! Doing it this way avoids the proprietary
    > archive file system that ntbackup uses; that is, with Windows Explorer,
    > you're just copying the data and not manipulating it into another form.
    >
    > With Acronis, the data is backed up, too (unless the data is on another
    > partition and you don't include that in the image). The easiest method
    > is to have only one partition for everything (OS, applications, and
    > data) and then regularly image it. Once you play with Acronis, you'll
    > see it's quite easy to use.
    >
    >
    > LewB wrote:
    > > Yeeessss. You were absolutely correct. I purchased a new keyboard
    > > today and the boot to SetUp went normally. I was able to format and
    > > then install WinXP and now have a "new"computer. I am pleased that
    > > the slipstreamed SP3 disc functioned as advertised.
    > > In keeping with Robear's last note to keep the posts to the same
    > > thread
    > > so a full history will be available to all and not spread out over
    > > several threads (as I have done with this one) I will ask you'all
    > > about backups. Is there any advantage to having a proprietary backup
    > > program (Acronis, Ghost, etc) vs using the Backup that comes with
    > > WinXP?
    > > I have used EMC's Retrospect and backed up a lot of data to an
    > > external drive but that program is very busy and somewhat
    > > complicated. I have also used backup that comes with WinXP and find
    > > it to be more "user friendly". My son says he simply copies what he
    > > wants to back up to a flash drive and after a reformatt copies them
    > > back to Windows and has a fresh look. Isn't that what Backup in
    > > WinXP does?? In either instance there is a lot of reinstallation of
    > > apps that an image program avoids but also carries over whatever
    > > nondesirable objects that you hopefully are getting rid of with the
    > > format and reinstall of WinXP Anyway many thanks for you great help.
    > > LJB
    > >
    > >
    > >> Before you do anything else, use another (non-wireless) keyboard.
    > >> That's probably your problem with regard to the "press any key"
    > >> issue.
    > >>
    > >>
    > >> LewB wrote:
    > >>> What is the make and model of your PC and/or motherboard?
    > >>> Custom made PC with Pentium IV 2.8 chip
    > >>> Motherboard is Microstar 865PE-Neo-2
    > >>>
    > >>> What kind of keyboard do you have? PS/2 or USB? Wireless perhaps?
    > >>> Yes it is wireless and is Microsoft Wireless Multimedia Keyboard
    > >>> 1.0A
    > >>>
    > >>> Is there a keyboard-specific setting in the BIOS that may need to be
    > >>> changed? No keyboard reference in this BIOS
    > >>>
    > >>>> Daave wrote:
    > >>>>> LewB wrote:
    > >>>>>> I want to do a clean install of WinXP.Pro. I have the original
    > >>>>>> Setup disc and a slipstreamed SP3 disc. Both will not boot from
    > >>>>>> the CD drive. It is set correctly in the BIOS. When the system
    > >>>>>> is restarted with the disc in place the system does displace the
    > >>>>>> "click any key to boot from the CD" but when this is done Windows
    > >>>>>> boots normally.
    > >>>>>
    > >>>>> Try another keyboard.
    > >>>>>
    > >>>>> What kind of keyboard do you have? PS/2 or USB? Wireless perhaps?
    > >>>>> Is there a keyboard-specific setting in the BIOS that may need to
    > >>>>> be changed?
    > >>>>>
    > >>>>> If it's not the keyboard, then either both CDs are bad or the CD
    > >>>>> drive is bad.
    > >>>>
    > >>>> Also...
    > >>>>
    > >>>> What is the make and model of your PC and/or motherboard?
    > >>>>
    > >>>>
    > >>>> .
    > >>
    > >>
    > >> .

    >
    >
    > .
    >
     
  19. LewB

    LewB Flightless Bird

    Robear,
    I wanted to provide more info on the AV issues that were raised in the
    previous thread I started on 4/4 and especially in regard to the Microsoft
    Antispyware file on my program files. From that point on there were a number
    of posts suggesting this was a rogue file and I needed to do a clean install,
    etc which eventually was done. I looked at that folder again and it has a
    subfolder named TempUpdates. When opened there are two files:
    microsoftantispywareinstall.exe (date modified 11/28/2005)
    and
    Windowsdefender.exe (date modified 5/52006)

    This suggests to me that Microsoft Antispyware is a valid app from Microsoft
    and is related somehow to Windows Defender and wonder if you agree with this
    interpretation. I thought you also would want to have this info in the
    unlikely event that this issue could resurface in a new thread.
    As I noted previously this folder is not in Add/Remove and there is no
    uninstall file associated with it. I suspect it somehow has been bundled up
    in Window Defender that is running and is in Add/Remove. Also both Defender
    and Microsoft Security Essentials are running simultaneously and I guess that
    is routine??
    LJB
    --
    LJB


    "PA Bear [MS MVP]" wrote:

    > My point is that you should be posting any/all follow-up in replies to (one
    > of) your original, earlier thread(s) so that anyone wishing to assist you
    > will have the complete history available to them.
    >
    >
    > LewB wrote:
    > > I'm not sure what you want me to do then? I thought that is what this
    > > site
    > > is for, to help those of us that are having problems. Is there a limit to
    > > how many questions one can ask? I'll be happy to discuss this with the
    > > site
    > > administrator.
    > >
    > >> What Lem said.
    > >>
    > >> PS: You're not doing yourself any favors by always starting new threads
    > >> about this computer & your problems.
    > >>
    > >>
    > >> LewB wrote:
    > >>> Yeah Bear it is me again trying to do what you suggested several weeks
    > >>> ago.
    > >>> I can't format this HDD from Setup Disc. It won't boot to Setup as
    > >>> described. So how can I format and start over? Pegasus says I have
    > >>> motherboard and disc drive problems. Hopefully not. If I R click on C
    > >>> and
    > >>> go to format, windows will not allow it because of other utilities
    > >>> running.
    > >>> I don't know where they are and how to shut them down or if this is the
    > >>> way
    > >>> to do a format since the Setup is not cooperating with the boot
    > >>> process.
    > >>> LB
    > >>>
    > >>>> [You're still messing around with that computer?!]
    > >>>>
    > >>>>> I have Microsoft Security Essentials [installed]...
    > >>>>
    > >>>> If you're doing a clean install, you must format the HDD. If you've
    > >>>> formatted the HDD, Microsoft Security Essentials is not installed.
    > >>>>
    > >>>> ===============================
    > >>>>
    > >>>> HOW TO do a clean install of WinXP: See
    > >>>> http://michaelstevenstech.com/cleanxpinstall.html#steps and/or Method
    > >>>> 1
    > >>>> in
    > >>>> http://support.microsoft.com/kb/978307
    > >>>>
    > >>>> After the clean install, you will have the equivalent of a "new
    > >>>> computer"
    > >>>> so
    > >>>> take care of everything on the following page before otherwise
    > >>>> connecting
    > >>>> the machine to the internet or a local network (i.e., other computers)
    > >>>> and
    > >>>> before using a flash drive or SDCard that isn't brand-new or hasn't
    > >>>> been
    > >>>> freshly formatted:
    > >>>>
    > >>>> 4 steps to help protect your new computer before you go online
    > >>>> http://www.microsoft.com/security/pypc.aspx
    > >>>>
    > >>>> Other helpful references include:
    > >>>>
    > >>>> HOW TO get a computer running WinXP Gold (no Service Packs) fully
    > >>>> patched
    > >>>> (after a clean install)
    > >>>> http://groups.google.com/group/microsoft.public.windowsupdate/msg/3f5afa8ed33e121c
    > >>>>
    > >>>> HOW TO get a computer running WinXP SP1(a) or SP2 fully patched (after
    > >>>> a
    > >>>> clean install)
    > >>>> http://groups.google.com/group/microsoft.public.windowsxp.general/msg/a066ae41add7dd2b
    > >>>>
    > >>>> Tip: After getting the computer fully-patched, download/install
    > >>>> KB971029
    > >>>> manually: http://support.microsoft.com/kb/971029
    > >>>>
    > >>>> NB: Any Norton or McAfee free-trial that came preinstalled on the
    > >>>> computer
    > >>>> when you bought it will be reinstalled (but invalid) when Windows is
    > >>>> reinstalled. You MUST uninstall the free-trial and download/run the
    > >>>> appropriate removal tool before installing any updates, Windows
    > >>>> Service
    > >>>> Packs or IE upgrades and before installing your new anti-virus
    > >>>> application
    > >>>> (which will require WinXP SP3 to be installed).
    > >>>>
    > >>>> Norton Removal Tool
    > >>>>
    > >>>> ftp://ftp.symantec.com/public/english_us_canada/removal_tools/Norton_Removal_Tool.exe
    > >>>>
    > >>>> McAfee Consumer Products Removal Tool
    > >>>>
    > >>>> http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe
    > >>>>
    > >>>> --
    > >>>> ~Robear Dyer (PA Bear)
    > >>>> MS MVP-IE, Mail, Security, Windows Client - since 2002
    > >>>>
    > >>>>
    > >>>>
    > >>>> LewB wrote:
    > >>>>> I want to do a clean install of WinXP.Pro. I have the original
    > >>>>> Setup
    > >>>>> disc
    > >>>>> and a slipstreamed SP3 disc. Both will not boot from the CD drive.
    > >>>>> It
    > >>>>> is
    > >>>>> set correctly in the BIOS. When the system is restarted with the
    > >>>>> disc
    > >>>>> in
    > >>>>> place the system does displace the "click any key to boot from the
    > >>>>> CD"
    > >>>>> but
    > >>>>> when this is done Windows boots normally. In BIOS there are 3 listed
    > >>>>> in
    > >>>>> "boot devise priority".
    > >>>>> 1st CD/DVD-0: DVD-ROM-16X6S
    > >>>>> 2nd CD/DVD-1: TSST Corp CD/DVDW SH-S182M
    > >>>>> 3rd CD/DVD-0:DVD-ROM DVD-16x6S
    > >>>>> The 1st and 3rd are essentially the same. I only have two optical
    > >>>>> drives.
    > >>>>> But trying both discs in each drive produces the same result. The
    > >>>>> disc
    > >>>>> itself suggests disabling all AV program. I have Microsoft Security
    > >>>>> Essentials but there are no directions about disabling it....or if
    > >>>>> that
    > >>>>> is
    > >>>>> critical.
    > >>>>> LJB
    > >>>>
    > >>>> .
    > >>
    > >> .

    >
    > .
    >
     
  20. PA Bear [MS MVP]

    PA Bear [MS MVP] Flightless Bird

    Your further investigation suggests that Windows Defender beta had been
    installed on the computer 'way back when.

    If Defender is installed in WinXP, installing MSE (which includes Defender
    "technologies") will remove Defender. (In Vista & Win7, Defender will be
    disabled). See this discussion:
    http://social.answers.microsoft.com...t/thread/5309cb8d-02e1-40e8-974f-0dcedb9ab9fd


    LewB wrote:
    > Robear,
    > I wanted to provide more info on the AV issues that were raised in the
    > previous thread I started on 4/4 and especially in regard to the Microsoft
    > Antispyware file on my program files. From that point on there were a
    > number of posts suggesting this was a rogue file and I needed to do a
    > clean
    > install, etc which eventually was done. I looked at that folder again and
    > it has a subfolder named TempUpdates. When opened there are two files:
    > microsoftantispywareinstall.exe (date modified 11/28/2005)
    > and
    > Windowsdefender.exe (date modified 5/52006)
    >
    > This suggests to me that Microsoft Antispyware is a valid app from
    > Microsoft
    > and is related somehow to Windows Defender and wonder if you agree with
    > this
    > interpretation. I thought you also would want to have this info in the
    > unlikely event that this issue could resurface in a new thread.
    > As I noted previously this folder is not in Add/Remove and there is no
    > uninstall file associated with it. I suspect it somehow has been bundled
    > up
    > in Window Defender that is running and is in Add/Remove. Also both
    > Defender
    > and Microsoft Security Essentials are running simultaneously and I guess
    > that is routine??
    > LJB
    >
    >> My point is that you should be posting any/all follow-up in replies to
    >> (one
    >> of) your original, earlier thread(s) so that anyone wishing to assist you
    >> will have the complete history available to them.
    >>
    >>
    >> LewB wrote:
    >>> I'm not sure what you want me to do then? I thought that is what this
    >>> site
    >>> is for, to help those of us that are having problems. Is there a limit
    >>> to
    >>> how many questions one can ask? I'll be happy to discuss this with the
    >>> site
    >>> administrator.
    >>>
    >>>> What Lem said.
    >>>>
    >>>> PS: You're not doing yourself any favors by always starting new threads
    >>>> about this computer & your problems.
    >>>>
    >>>>
    >>>> LewB wrote:
    >>>>> Yeah Bear it is me again trying to do what you suggested several weeks
    >>>>> ago.
    >>>>> I can't format this HDD from Setup Disc. It won't boot to Setup as
    >>>>> described. So how can I format and start over? Pegasus says I have
    >>>>> motherboard and disc drive problems. Hopefully not. If I R click on
    >>>>> C
    >>>>> and
    >>>>> go to format, windows will not allow it because of other utilities
    >>>>> running.
    >>>>> I don't know where they are and how to shut them down or if this is
    >>>>> the
    >>>>> way
    >>>>> to do a format since the Setup is not cooperating with the boot
    >>>>> process.
    >>>>> LB
    >>>>>
    >>>>>> [You're still messing around with that computer?!]
    >>>>>>
    >>>>>>> I have Microsoft Security Essentials [installed]...
    >>>>>>
    >>>>>> If you're doing a clean install, you must format the HDD. If you've
    >>>>>> formatted the HDD, Microsoft Security Essentials is not installed.
    >>>>>>
    >>>>>> ===============================
    >>>>>>
    >>>>>> HOW TO do a clean install of WinXP: See
    >>>>>> http://michaelstevenstech.com/cleanxpinstall.html#steps and/or Method
    >>>>>> 1
    >>>>>> in
    >>>>>> http://support.microsoft.com/kb/978307
    >>>>>>
    >>>>>> After the clean install, you will have the equivalent of a "new
    >>>>>> computer"
    >>>>>> so
    >>>>>> take care of everything on the following page before otherwise
    >>>>>> connecting
    >>>>>> the machine to the internet or a local network (i.e., other
    >>>>>> computers)
    >>>>>> and
    >>>>>> before using a flash drive or SDCard that isn't brand-new or hasn't
    >>>>>> been
    >>>>>> freshly formatted:
    >>>>>>
    >>>>>> 4 steps to help protect your new computer before you go online
    >>>>>> http://www.microsoft.com/security/pypc.aspx
    >>>>>>
    >>>>>> Other helpful references include:
    >>>>>>
    >>>>>> HOW TO get a computer running WinXP Gold (no Service Packs) fully
    >>>>>> patched
    >>>>>> (after a clean install)
    >>>>>> http://groups.google.com/group/microsoft.public.windowsupdate/msg/3f5afa8ed33e121c
    >>>>>>
    >>>>>> HOW TO get a computer running WinXP SP1(a) or SP2 fully patched
    >>>>>> (after
    >>>>>> a
    >>>>>> clean install)
    >>>>>> http://groups.google.com/group/microsoft.public.windowsxp.general/msg/a066ae41add7dd2b
    >>>>>>
    >>>>>> Tip: After getting the computer fully-patched, download/install
    >>>>>> KB971029
    >>>>>> manually: http://support.microsoft.com/kb/971029
    >>>>>>
    >>>>>> NB: Any Norton or McAfee free-trial that came preinstalled on the
    >>>>>> computer
    >>>>>> when you bought it will be reinstalled (but invalid) when Windows is
    >>>>>> reinstalled. You MUST uninstall the free-trial and download/run the
    >>>>>> appropriate removal tool before installing any updates, Windows
    >>>>>> Service
    >>>>>> Packs or IE upgrades and before installing your new anti-virus
    >>>>>> application
    >>>>>> (which will require WinXP SP3 to be installed).
    >>>>>>
    >>>>>> Norton Removal Tool
    >>>>>>
    >>>>>> ftp://ftp.symantec.com/public/english_us_canada/removal_tools/Norton_Removal_Tool.exe
    >>>>>>
    >>>>>> McAfee Consumer Products Removal Tool
    >>>>>>
    >>>>>> http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe
    >>>>>>
    >>>>>> --
    >>>>>> ~Robear Dyer (PA Bear)
    >>>>>> MS MVP-IE, Mail, Security, Windows Client - since 2002
    >>>>>>
    >>>>>>
    >>>>>>
    >>>>>> LewB wrote:
    >>>>>>> I want to do a clean install of WinXP.Pro. I have the original
    >>>>>>> Setup
    >>>>>>> disc
    >>>>>>> and a slipstreamed SP3 disc. Both will not boot from the CD drive.
    >>>>>>> It
    >>>>>>> is
    >>>>>>> set correctly in the BIOS. When the system is restarted with the
    >>>>>>> disc
    >>>>>>> in
    >>>>>>> place the system does displace the "click any key to boot from the
    >>>>>>> CD"
    >>>>>>> but
    >>>>>>> when this is done Windows boots normally. In BIOS there are 3
    >>>>>>> listed
    >>>>>>> in
    >>>>>>> "boot devise priority".
    >>>>>>> 1st CD/DVD-0: DVD-ROM-16X6S
    >>>>>>> 2nd CD/DVD-1: TSST Corp CD/DVDW SH-S182M
    >>>>>>> 3rd CD/DVD-0:DVD-ROM DVD-16x6S
    >>>>>>> The 1st and 3rd are essentially the same. I only have two optical
    >>>>>>> drives.
    >>>>>>> But trying both discs in each drive produces the same result. The
    >>>>>>> disc
    >>>>>>> itself suggests disabling all AV program. I have Microsoft Security
    >>>>>>> Essentials but there are no directions about disabling it....or if
    >>>>>>> that
    >>>>>>> is
    >>>>>>> critical.
    >>>>>>> LJB
    >>>>>>
    >>>>>> .
    >>>>
    >>>> .

    >>
    >> .
     

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