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Un-responsive application

Discussion in 'Windows XP' started by PSRumbagh, Jan 17, 2010.

  1. PSRumbagh

    PSRumbagh Flightless Bird

    Frequently during sign on my AOL 9.1 SE program becomes un-responsive after I
    receive the "Welcome" announcement. No matter how long I wait it is still
    un-responsive and difficult to shut down even with Task Manager. No obvious
    error messages are produced. AOL tech help is totally useless. Are there
    any diagnostic tools within WinXP home / SP2 that can help diagnose the cause
    of the lockup?
     
  2. Bruce Chambers

    Bruce Chambers Flightless Bird

    PSRumbagh wrote:
    > Frequently during sign on my AOL 9.1 SE program becomes un-responsive after I
    > receive the "Welcome" announcement. No matter how long I wait it is still
    > un-responsive and difficult to shut down even with Task Manager. No obvious
    > error messages are produced. AOL tech help is totally useless. Are there
    > any diagnostic tools within WinXP home / SP2 that can help diagnose the cause
    > of the lockup?
    >
    >



    The cause of the lock-up is the AOL 9.1. I'm afraid you'll need to
    contact AOL's tech support for resolution of problems with (or caused
    by) their product; Microsoft has no control over AOL's product quality
    (or - more accurately - the lack thereof).

    You could try to remiove and reinstall AOL, but I doubt that it's do
    much good. And it's a lot of work. Sadly, the only practical way I've
    ever found to completely remove AOL from an operating system is to
    format the hard drive and perform a clean installation. I absolutely
    loathe having to resort to a hard drive format to fix what should be a
    relatively minor issue, but it takes a lot less time than manually
    removing/replacing all of the Windows system files that AOL replaces
    with their own versions and the hundreds of unnecessary registry entries.


    --

    Bruce Chambers

    Help us help you:
    http://www.catb.org/~esr/faqs/smart-questions.html

    http://support.microsoft.com/default.aspx/kb/555375

    They that can give up essential liberty to obtain a little temporary
    safety deserve neither liberty nor safety. ~Benjamin Franklin

    Many people would rather die than think; in fact, most do. ~Bertrand Russell

    The philosopher has never killed any priests, whereas the priest has
    killed a great many philosophers.
    ~ Denis Diderot
     
  3. VanguardLH

    VanguardLH Flightless Bird

    PSRumbagh wrote:

    > Frequently during sign on my AOL 9.1 SE program becomes un-responsive after I
    > receive the "Welcome" announcement. No matter how long I wait it is still
    > un-responsive and difficult to shut down even with Task Manager. No obvious
    > error messages are produced. AOL tech help is totally useless. Are there
    > any diagnostic tools within WinXP home / SP2 that can help diagnose the cause
    > of the lockup?


    Why do you even install this superfluous software?

    http://daol.aol.com/software/95/

    Easy-to-install E-mail
    You don't need local software if you're using their webmail interface.
    You don't need whatever local e-mail client might give you. Just use your
    own choice.

    A Better Browser
    Oh yeah, like rebranding IE suddenly makes it better. Uh huh.

    Built-In Instant Messaging
    If you want their AIM prattle client then get it separately.

    The Best Content on the Web
    Yeah, right. Like you need their software for that.

    Just uninstall the crapware and move on.
     

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