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Two CD Drives (D:) & (E:) ??

Discussion in 'Windows XP' started by Willard, May 1, 2010.

  1. Willard

    Willard Flightless Bird

    Dell Vostro 1510, WinXPproSP3, (1- 40MB HDD & 1-Teac CDRWDVD)..
    My Computer shows>>>>>>

    Hard Disk Drives::
    OS(C:) Local Disk

    Devices with removable storage::
    CD Drive (D:) CD Drive
    CD Drive (E:) CD Drive

    Disk management shows>>>>>>

    [blank] Partition Basic FAT Healthy (EISA Configuration) 39MB
    OS (C:) Partition Basic FAT32 Healthy (System) 37.21GB

    Disk 0 Basic 37.25 GB Online
    39 MB FAT Healthy (E:)

    OS (C:) 37.21 GB FAT 32 Healthy (System)

    CD-ROM 0 DVD (D:) No Media

    How can I get rid of the erroneous CD-ROM (E:) listing??
     
  2. Michael

    Michael Flightless Bird

    Have you installed Daemon tools or something similar that creates a virtual
    disk?

    --


    "Don't pick a fight with an old man.
    If he is too old to fight, he'll just kill you."


    "Willard" <guess@msn.invalid> wrote in message
    news:ufRNE#S6KHA.5016@TK2MSFTNGP02.phx.gbl...
    > Dell Vostro 1510, WinXPproSP3, (1- 40MB HDD & 1-Teac CDRWDVD)..
    > My Computer shows>>>>>>
    >
    > Hard Disk Drives::
    > OS(C:) Local Disk
    >
    > Devices with removable storage::
    > CD Drive (D:) CD Drive
    > CD Drive (E:) CD Drive
    >
    > Disk management shows>>>>>>
    >
    > [blank] Partition Basic FAT Healthy (EISA Configuration) 39MB
    > OS (C:) Partition Basic FAT32 Healthy (System) 37.21GB
    >
    > Disk 0 Basic 37.25 GB Online
    > 39 MB FAT Healthy (E:)
    >
    > OS (C:) 37.21 GB FAT 32 Healthy (System)
    >
    > CD-ROM 0 DVD (D:) No Media
    >
    > How can I get rid of the erroneous CD-ROM (E:) listing??
     
  3. Willard

    Willard Flightless Bird

    Michael wrote:
    > Have you installed Daemon tools or something similar that creates a virtual
    > disk?
    >
    >

    Yes, I installed some program that created a virtual disk a day or so ago..
    I have uninstalled the program and can't remember what it was??
    I thought that cloning my usb backup drive would solve the problem..<(wrong)
     
  4. Michael

    Michael Flightless Bird

    "Willard" <guess@msn.invalid> wrote in message
    news:#9gYauU6KHA.1932@TK2MSFTNGP05.phx.gbl...
    > Michael wrote:
    >> Have you installed Daemon tools or something similar that creates a
    >> virtual disk?
    >>
    >>

    > Yes, I installed some program that created a virtual disk a day or so
    > ago..
    > I have uninstalled the program and can't remember what it was??
    > I thought that cloning my usb backup drive would solve the
    > problem..<(wrong)


    Huh???? Now you lost me.
    The virtual drive is still showing up after you removed the, as yet unnamed,
    program?
    What does cloning a usb backup have to do with this?
    --


    "Don't pick a fight with an old man.
    If he is too old to fight, he'll just kill you."
     
  5. Willard

    Willard Flightless Bird

    Michael wrote:
    > "Willard" <guess@msn.invalid> wrote in message
    > news:#9gYauU6KHA.1932@TK2MSFTNGP05.phx.gbl...
    >
    >> Michael wrote:
    >>
    >>> Have you installed Daemon tools or something similar that creates a
    >>> virtual disk?
    >>>
    >>>
    >>>

    >> Yes, I installed some program that created a virtual disk a day or so
    >> ago..
    >> I have uninstalled the program and can't remember what it was??
    >> I thought that cloning my usb backup drive would solve the
    >> problem..<(wrong)
    >>

    >
    > Huh???? Now you lost me.
    > The virtual drive is still showing up after you removed the, as yet unnamed,
    > program?
    > What does cloning a usb backup have to do with this?
    >

    The cloning should have wiped everything off the C: os drive and
    replaced the C: HDD complete with the backup drive os and programs which
    did not have the unnamed program.. (maybe MagicDisk??).. Has the BIOS
    been changed somehow??
     
  6. Willard

    Willard Flightless Bird

    Willard wrote:
    > Michael wrote:
    >
    >> "Willard" <guess@msn.invalid> wrote in message
    >> news:#9gYauU6KHA.1932@TK2MSFTNGP05.phx.gbl...
    >>
    >>
    >>> Michael wrote:
    >>>
    >>>
    >>>> Have you installed Daemon tools or something similar that creates a
    >>>> virtual disk?
    >>>>
    >>>>
    >>>>
    >>>>
    >>> Yes, I installed some program that created a virtual disk a day or so
    >>> ago..
    >>> I have uninstalled the program and can't remember what it was??
    >>> I thought that cloning my usb backup drive would solve the
    >>> problem..<(wrong)
    >>>
    >>>

    >> Huh???? Now you lost me.
    >> The virtual drive is still showing up after you removed the, as yet unnamed,
    >> program?
    >> What does cloning a usb backup have to do with this?
    >>
    >>

    > The cloning should have wiped everything off the C: os drive and
    > replaced the C: HDD complete with the backup drive os and programs which
    > did not have the unnamed program.. (maybe MagicDisk??).. Has the BIOS
    > been changed somehow??
    >

    Maybe UltraIso??
     
  7. Billns

    Billns Flightless Bird

    On 5/1/2010 9:30 AM, Willard wrote:
    > Michael wrote:
    >> Have you installed Daemon tools or something similar that creates a
    >> virtual disk?
    >>

    > Yes, I installed some program that created a virtual disk a day or so ago..
    > I have uninstalled the program and can't remember what it was??
    > I thought that cloning my usb backup drive would solve the
    > problem..<(wrong)


    Acronis Disk Director Suite allows you to delete partitions. I'm sure
    there are other programs out there.

    OTOH, the phantom drive is only 39 mb, so you could just ignore it with
    little consequences.

    I doubt that System Restore will be of any help.

    Bill
     
  8. Michael

    Michael Flightless Bird

    "Willard" <guess@msn.invalid> wrote in message
    news:upwTxGW6KHA.3880@TK2MSFTNGP04.phx.gbl...
    > Michael wrote:
    >> "Willard" <guess@msn.invalid> wrote in message
    >> news:#9gYauU6KHA.1932@TK2MSFTNGP05.phx.gbl...
    >>
    >>> Michael wrote:
    >>>
    >>>> Have you installed Daemon tools or something similar that creates a
    >>>> virtual disk?
    >>>>
    >>>>
    >>>>
    >>> Yes, I installed some program that created a virtual disk a day or so
    >>> ago..
    >>> I have uninstalled the program and can't remember what it was??
    >>> I thought that cloning my usb backup drive would solve the
    >>> problem..<(wrong)
    >>>

    >>
    >> Huh???? Now you lost me.
    >> The virtual drive is still showing up after you removed the, as yet
    >> unnamed, program?
    >> What does cloning a usb backup have to do with this?
    >>

    > The cloning should have wiped everything off the C: os drive and replaced
    > the C: HDD complete with the backup drive os and programs which did not
    > have the unnamed program.. (maybe MagicDisk??).. Has the BIOS been changed
    > somehow??


    You created an image of your drive to a usb device then restored it to your
    HDD? If the virtual drive still shows it was there when you created the
    clone. Go into Device Manager and see if it shows there.
    --


    "Don't pick a fight with an old man.
    If he is too old to fight, he'll just kill you."
     
  9. Willard

    Willard Flightless Bird

    Michael wrote:
    > "Willard" <guess@msn.invalid> wrote in message
    > news:upwTxGW6KHA.3880@TK2MSFTNGP04.phx.gbl...
    >
    >> Michael wrote:
    >>
    >>> "Willard" <guess@msn.invalid> wrote in message
    >>> news:#9gYauU6KHA.1932@TK2MSFTNGP05.phx.gbl...
    >>>
    >>>
    >>>> Michael wrote:
    >>>>
    >>>>
    >>>>> Have you installed Daemon tools or something similar that creates a
    >>>>> virtual disk?
    >>>>>
    >>>>>
    >>>>>
    >>>>>
    >>>> Yes, I installed some program that created a virtual disk a day or so
    >>>> ago..
    >>>> I have uninstalled the program and can't remember what it was??
    >>>> I thought that cloning my usb backup drive would solve the
    >>>> problem..<(wrong)
    >>>>
    >>>>
    >>> Huh???? Now you lost me.
    >>> The virtual drive is still showing up after you removed the, as yet
    >>> unnamed, program?
    >>> What does cloning a usb backup have to do with this?
    >>>
    >>>

    >> The cloning should have wiped everything off the C: os drive and replaced
    >> the C: HDD complete with the backup drive os and programs which did not
    >> have the unnamed program.. (maybe MagicDisk??).. Has the BIOS been changed
    >> somehow??
    >>

    >
    > You created an image of your drive to a usb device then restored it to your
    > HDD? If the virtual drive still shows it was there when you created the
    > clone. Go into Device Manager and see if it shows there.
    >

    Only one correct HDD (the C: os drive) shows under "Disk Drives"
    Only one correct TEAK CDRWDVD shows under "DVD/CD-ROM drives"
    No virtual drive shows in "Device Manager"..
     
  10. Michael

    Michael Flightless Bird

    "Willard" <guess@msn.invalid> wrote in message
    news:eZ1a$0f6KHA.6052@TK2MSFTNGP02.phx.gbl...
    > Michael wrote:


    >>>>>> Have you installed Daemon tools or something similar that creates a
    >>>>>> virtual disk?
    >>>>>>
    >>>>>>
    >>>>>>
    >>>>>>
    >>>>> Yes, I installed some program that created a virtual disk a day or so
    >>>>> ago..
    >>>>> I have uninstalled the program and can't remember what it was??
    >>>>> I thought that cloning my usb backup drive would solve the
    >>>>> problem..<(wrong)
    >>>>>
    >>>>>
    >>>> Huh???? Now you lost me.
    >>>> The virtual drive is still showing up after you removed the, as yet
    >>>> unnamed, program?
    >>>> What does cloning a usb backup have to do with this?
    >>>>
    >>>>
    >>> The cloning should have wiped everything off the C: os drive and
    >>> replaced the C: HDD complete with the backup drive os and programs which
    >>> did not have the unnamed program.. (maybe MagicDisk??).. Has the BIOS
    >>> been changed somehow??
    >>>

    >>
    >> You created an image of your drive to a usb device then restored it to
    >> your HDD? If the virtual drive still shows it was there when you created
    >> the clone. Go into Device Manager and see if it shows there.
    >>

    > Only one correct HDD (the C: os drive) shows under "Disk Drives"
    > Only one correct TEAK CDRWDVD shows under "DVD/CD-ROM drives"
    > No virtual drive shows in "Device Manager"..


    All I can suggest is checking "Add/Remove Programs" and see if the program
    you installed is showing up and uninstall it. The only other thing I can
    think of is a registry error. You haven't run any, so called, "registry
    cleaners", have you? Another suggestion is to go to Device Manager and
    uninstall your IDE controllers, then reboot. Windows will automatically
    detect and reinstall them. That may get rid of the virtual disk.
    --


    "Don't pick a fight with an old man.
    If he is too old to fight, he'll just kill you."
     
  11. Twayne

    Twayne Flightless Bird

    In news:-ONCQqTY6KHA.3184@TK2MSFTNGP05.phx.gbl,
    Billns <billns@nsverizon.net> typed:
    > On 5/1/2010 9:30 AM, Willard wrote:
    >> Michael wrote:
    >>> Have you installed Daemon tools or something similar that
    >>> creates a virtual disk?
    >>>

    >> Yes, I installed some program that created a virtual disk
    >> a day or so ago.. I have uninstalled the program and can't
    >> remember what it was?? I thought that cloning my usb backup drive would
    >> solve the
    >> problem..<(wrong)

    >
    > Acronis Disk Director Suite allows you to delete
    > partitions. I'm sure there are other programs out there.
    >
    > OTOH, the phantom drive is only 39 mb, so you could just
    > ignore it with little consequences.
    >
    > I doubt that System Restore will be of any help.
    >
    > Bill


    Hmm, a 39 MB partition could well be a factory-restore folder for getting
    the machine working by putting it back to factory defaults. The OP might
    want to look at that drive and see what's on it. If it's a hidden drive or
    one without a drive letter, then use Disk Management to unhide an d/ore give
    it a drive letter and then Explorer might be able to see it. If not, try it
    from the command prompt since it's often a FAT or Linux formatted partition
    in this case.

    HTH,

    Twayne`
     
  12. Willard

    Willard Flightless Bird

    Michael wrote:
    > "Willard" <guess@msn.invalid> wrote in message
    > news:eZ1a$0f6KHA.6052@TK2MSFTNGP02.phx.gbl...
    >
    >> Michael wrote:
    >>

    >
    >
    >>>>>>> Have you installed Daemon tools or something similar that creates a
    >>>>>>> virtual disk?
    >>>>>>>
    >>>>>>>
    >>>>>>>
    >>>>>>>
    >>>>>>>
    >>>>>> Yes, I installed some program that created a virtual disk a day or so
    >>>>>> ago..
    >>>>>> I have uninstalled the program and can't remember what it was??
    >>>>>> I thought that cloning my usb backup drive would solve the
    >>>>>> problem..<(wrong)
    >>>>>>
    >>>>>>
    >>>>>>
    >>>>> Huh???? Now you lost me.
    >>>>> The virtual drive is still showing up after you removed the, as yet
    >>>>> unnamed, program?
    >>>>> What does cloning a usb backup have to do with this?
    >>>>>
    >>>>>
    >>>>>
    >>>> The cloning should have wiped everything off the C: os drive and
    >>>> replaced the C: HDD complete with the backup drive os and programs which
    >>>> did not have the unnamed program.. (maybe MagicDisk??).. Has the BIOS
    >>>> been changed somehow??
    >>>>
    >>>>
    >>> You created an image of your drive to a usb device then restored it to
    >>> your HDD? If the virtual drive still shows it was there when you created
    >>> the clone. Go into Device Manager and see if it shows there.
    >>>
    >>>

    >> Only one correct HDD (the C: os drive) shows under "Disk Drives"
    >> Only one correct TEAK CDRWDVD shows under "DVD/CD-ROM drives"
    >> No virtual drive shows in "Device Manager"..
    >>

    >
    > All I can suggest is checking "Add/Remove Programs" and see if the program
    > you installed is showing up and uninstall it. The only other thing I can
    > think of is a registry error. You haven't run any, so called, "registry
    > cleaners", have you? Another suggestion is to go to Device Manager and
    > uninstall your IDE controllers, then reboot. Windows will automatically
    > detect and reinstall them. That may get rid of the virtual disk.
    >

    I uninstalled the two Intel IDE drivers and rebooted..
    That removed the "DVD/CD-ROM drives" listing from Device Manager..
    Leaving only CD Drive (E:) in "Divices with removable storage" which is
    not acessable..
     
  13. Willard

    Willard Flightless Bird

    Twayne wrote:
    > In news:-ONCQqTY6KHA.3184@TK2MSFTNGP05.phx.gbl,
    > Billns <billns@nsverizon.net> typed:
    >
    >> On 5/1/2010 9:30 AM, Willard wrote:
    >>
    >>> Michael wrote:
    >>>
    >>>> Have you installed Daemon tools or something similar that
    >>>> creates a virtual disk?
    >>>>
    >>>>
    >>> Yes, I installed some program that created a virtual disk
    >>> a day or so ago.. I have uninstalled the program and can't
    >>> remember what it was?? I thought that cloning my usb backup drive would
    >>> solve the
    >>> problem..<(wrong)
    >>>

    >> Acronis Disk Director Suite allows you to delete
    >> partitions. I'm sure there are other programs out there.
    >>
    >> OTOH, the phantom drive is only 39 mb, so you could just
    >> ignore it with little consequences.
    >>
    >> I doubt that System Restore will be of any help.
    >>
    >> Bill
    >>

    >
    > Hmm, a 39 MB partition could well be a factory-restore folder for getting
    > the machine working by putting it back to factory defaults. The OP might
    > want to look at that drive and see what's on it. If it's a hidden drive or
    > one without a drive letter, then use Disk Management to unhide an d/ore give
    > it a drive letter and then Explorer might be able to see it. If not, try it
    > from the command prompt since it's often a FAT or Linux formatted partition
    > in this case.
    >
    > HTH,
    >
    > Twayne`
    >
    >
    >

    I'm sure the 39MB FAT is the Dell factory Diagnostics partition..

    See my 5:00 pm reply to Michael::
    I no longer have an operational CD-ROM drive!!
     
  14. LD5SZRA

    LD5SZRA Flightless Bird

    You have already followed everything written here by two known
    trolls (Michael & Twayne) and your problem hasn't been solved. It
    won't be solved unless you bite the bullet and decide to reformat
    your HD and start everything from scratch. The normal caveats
    apply of backing up your data, music files, emails, pictures etc
    and also to list all your applications and serial numbers because
    you will need them.

    Reformatting wipes everything on your system including any viruses
    you may have so you know you are starting from base Zero.

    hth


    Willard wrote:
    >
    > I uninstalled the two Intel IDE drivers and rebooted..
    > That removed the "DVD/CD-ROM drives" listing from Device Manager..
    > Leaving only CD Drive (E:) in "Divices with removable storage" which is
    > not acessable..


    --
    THE INFORMATION IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY
    KIND. LD5SZRA DISCLAIMS ALL WARRANTIES, EITHER EXPRESSED OR
    IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND
    FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL LD5SZRA
    OR ITS ASSOCIATES BE LIABLE FOR ANY DAMAGES WHATSOEVER
    INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF
    BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF LD5SZRA OR ITS
    ASSOCIATES HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH
    DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR
    LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL
    DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.

    Copyright LD5SZRA 2010.
     
  15. Michael

    Michael Flightless Bird

    "Willard" <guess@msn.invalid> wrote in message
    news:#2lhwpj6KHA.2220@TK2MSFTNGP04.phx.gbl...
    > Michael wrote:
    >> "Willard" <guess@msn.invalid> wrote in message
    >> news:eZ1a$0f6KHA.6052@TK2MSFTNGP02.phx.gbl...
    >>
    >>> Michael wrote:
    >>>

    >>
    >>
    >>>>>>>> Have you installed Daemon tools or something similar that creates a
    >>>>>>>> virtual disk?
    >>>>>>>>
    >>>>>>>>
    >>>>>>>>
    >>>>>>>>
    >>>>>>>>
    >>>>>>> Yes, I installed some program that created a virtual disk a day or
    >>>>>>> so ago..
    >>>>>>> I have uninstalled the program and can't remember what it was??
    >>>>>>> I thought that cloning my usb backup drive would solve the
    >>>>>>> problem..<(wrong)
    >>>>>>>
    >>>>>>>
    >>>>>>>
    >>>>>> Huh???? Now you lost me.
    >>>>>> The virtual drive is still showing up after you removed the, as yet
    >>>>>> unnamed, program?
    >>>>>> What does cloning a usb backup have to do with this?
    >>>>>>
    >>>>>>
    >>>>>>
    >>>>> The cloning should have wiped everything off the C: os drive and
    >>>>> replaced the C: HDD complete with the backup drive os and programs
    >>>>> which did not have the unnamed program.. (maybe MagicDisk??).. Has the
    >>>>> BIOS been changed somehow??
    >>>>>
    >>>>>
    >>>> You created an image of your drive to a usb device then restored it to
    >>>> your HDD? If the virtual drive still shows it was there when you
    >>>> created the clone. Go into Device Manager and see if it shows there.
    >>>>
    >>>>
    >>> Only one correct HDD (the C: os drive) shows under "Disk Drives"
    >>> Only one correct TEAK CDRWDVD shows under "DVD/CD-ROM drives"
    >>> No virtual drive shows in "Device Manager"..
    >>>

    >>
    >> All I can suggest is checking "Add/Remove Programs" and see if the
    >> program you installed is showing up and uninstall it. The only other
    >> thing I can think of is a registry error. You haven't run any, so
    >> called, "registry cleaners", have you? Another suggestion is to go to
    >> Device Manager and uninstall your IDE controllers, then reboot. Windows
    >> will automatically detect and reinstall them. That may get rid of the
    >> virtual disk.
    >>

    > I uninstalled the two Intel IDE drivers and rebooted..
    > That removed the "DVD/CD-ROM drives" listing from Device Manager..
    > Leaving only CD Drive (E:) in "Divices with removable storage" which is
    > not acessable..


    Then I'm out of ideas, unless one of the MVP's have a clue. Sorry.
    --


    "Don't pick a fight with an old man.
    If he is too old to fight, he'll just kill you."
     
  16. Michael

    Michael Flightless Bird

    "Willard" <guess@msn.invalid> wrote in message
    news:-ORcUTyj6KHA.3504@TK2MSFTNGP05.phx.gbl...
    > Twayne wrote:
    >> In news:-ONCQqTY6KHA.3184@TK2MSFTNGP05.phx.gbl,
    >> Billns <billns@nsverizon.net> typed:
    >>
    >>> On 5/1/2010 9:30 AM, Willard wrote:
    >>>
    >>>> Michael wrote:
    >>>>
    >>>>> Have you installed Daemon tools or something similar that
    >>>>> creates a virtual disk?
    >>>>>
    >>>>>
    >>>> Yes, I installed some program that created a virtual disk
    >>>> a day or so ago.. I have uninstalled the program and can't
    >>>> remember what it was?? I thought that cloning my usb backup drive would
    >>>> solve the
    >>>> problem..<(wrong)
    >>>>
    >>> Acronis Disk Director Suite allows you to delete
    >>> partitions. I'm sure there are other programs out there.
    >>>
    >>> OTOH, the phantom drive is only 39 mb, so you could just
    >>> ignore it with little consequences.
    >>>
    >>> I doubt that System Restore will be of any help.
    >>>
    >>> Bill
    >>>

    >>
    >> Hmm, a 39 MB partition could well be a factory-restore folder for getting
    >> the machine working by putting it back to factory defaults. The OP might
    >> want to look at that drive and see what's on it. If it's a hidden drive
    >> or one without a drive letter, then use Disk Management to unhide an
    >> d/ore give it a drive letter and then Explorer might be able to see it.
    >> If not, try it from the command prompt since it's often a FAT or Linux
    >> formatted partition in this case.
    >>
    >> HTH,
    >>
    >> Twayne`
    >>
    >>
    >>

    > I'm sure the 39MB FAT is the Dell factory Diagnostics partition..
    >
    > See my 5:00 pm reply to Michael::
    > I no longer have an operational CD-ROM drive!!


    If you're sure you used MagicISO I found this:

    ------------------------------------------------------------------------------

    1. Open regedit

    2. Search "MagicISO" and delete any key containing it

    3. Search "PNPA000" and do the same as above.

    4. Search "ZC855" and do the same but, when you get to the key "Cdrom\Enum\
    change the value of Count and of Nextinstance reducing its value by one
    after deleting the ZC855 on the right (that's the drive of MagicISO)

    If you get any messages that you're not allowed to delete any key just right
    click and go to permissions, then select full control and press ok. After
    that you should be able to delete it without any problem.

    ------------------------------------------------------------------------------

    or you can download and run Ccleaner and run a registry check and delete
    only the entries you see here, but if you're unfamiliar with working in the
    registry you may be better off getting someone who is more comfortable in
    this area to do this.

    After you complete this, if your actual CD drive doesn't show up, but the
    virtual drive is gone, you can again uninstall the controllers and reboot.

    Referring to the 36MB partition, you are correct. It's Dell's Diagnostic
    partition.
    --


    "Don't pick a fight with an old man.
    If he is too old to fight, he'll just kill you."
     
  17. Willard

    Willard Flightless Bird

    Michael wrote:
    > "Willard" <guess@msn.invalid> wrote in message
    > news:-ORcUTyj6KHA.3504@TK2MSFTNGP05.phx.gbl...
    >
    >> Twayne wrote:
    >>
    >>> In news:-ONCQqTY6KHA.3184@TK2MSFTNGP05.phx.gbl,
    >>> Billns <billns@nsverizon.net> typed:
    >>>
    >>>
    >>>> On 5/1/2010 9:30 AM, Willard wrote:
    >>>>
    >>>>
    >>>>> Michael wrote:
    >>>>>
    >>>>>
    >>>>>> Have you installed Daemon tools or something similar that
    >>>>>> creates a virtual disk?
    >>>>>>
    >>>>>>
    >>>>>>
    >>>>> Yes, I installed some program that created a virtual disk
    >>>>> a day or so ago.. I have uninstalled the program and can't
    >>>>> remember what it was?? I thought that cloning my usb backup drive would
    >>>>> solve the
    >>>>> problem..<(wrong)
    >>>>>
    >>>>>
    >>>> Acronis Disk Director Suite allows you to delete
    >>>> partitions. I'm sure there are other programs out there.
    >>>>
    >>>> OTOH, the phantom drive is only 39 mb, so you could just
    >>>> ignore it with little consequences.
    >>>>
    >>>> I doubt that System Restore will be of any help.
    >>>>
    >>>> Bill
    >>>>
    >>>>
    >>> Hmm, a 39 MB partition could well be a factory-restore folder for getting
    >>> the machine working by putting it back to factory defaults. The OP might
    >>> want to look at that drive and see what's on it. If it's a hidden drive
    >>> or one without a drive letter, then use Disk Management to unhide an
    >>> d/ore give it a drive letter and then Explorer might be able to see it.
    >>> If not, try it from the command prompt since it's often a FAT or Linux
    >>> formatted partition in this case.
    >>>
    >>> HTH,
    >>>
    >>> Twayne`
    >>>
    >>>
    >>>
    >>>

    >> I'm sure the 39MB FAT is the Dell factory Diagnostics partition..
    >>
    >> See my 5:00 pm reply to Michael::
    >> I no longer have an operational CD-ROM drive!!
    >>

    >
    > If you're sure you used MagicISO I found this:
    >
    > ------------------------------------------------------------------------------
    >
    > 1. Open regedit
    >
    > 2. Search "MagicISO" and delete any key containing it
    >
    > 3. Search "PNPA000" and do the same as above.
    >
    > 4. Search "ZC855" and do the same but, when you get to the key "Cdrom\Enum\
    > change the value of Count and of Nextinstance reducing its value by one
    > after deleting the ZC855 on the right (that's the drive of MagicISO)
    >
    > If you get any messages that you're not allowed to delete any key just right
    > click and go to permissions, then select full control and press ok. After
    > that you should be able to delete it without any problem.
    >
    > ------------------------------------------------------------------------------
    >
    > or you can download and run Ccleaner and run a registry check and delete
    > only the entries you see here, but if you're unfamiliar with working in the
    > registry you may be better off getting someone who is more comfortable in
    > this area to do this.
    >
    > After you complete this, if your actual CD drive doesn't show up, but the
    > virtual drive is gone, you can again uninstall the controllers and reboot.
    >
    > Referring to the 36MB partition, you are correct. It's Dell's Diagnostic
    > partition.
    >

    I wish I had read your instructions earlier, because I cloned my C:
    drive with a month earlier backup drive that was not corrupted, and now
    the disk management is back to normal..
    Thanks so much for your help...
     
  18. Michael

    Michael Flightless Bird

    "Willard" <guess@msn.invalid> wrote in message
    news:#6#eaUv6KHA.3880@TK2MSFTNGP04.phx.gbl...
    > Michael wrote:
    >>

    > I wish I had read your instructions earlier, because I cloned my C: drive
    > with a month earlier backup drive that was not corrupted, and now the disk
    > management is back to normal..
    > Thanks so much for your help...


    I'm glad it worked out for you.
    --


    "Don't pick a fight with an old man.
    If he is too old to fight, he'll just kill you."
     
  19. Twayne

    Twayne Flightless Bird

    Do you ever suggest anything but a reformat? Sure, it's a sure fix, but 99%
    of the time a drastic one when other solutions can be faster, more
    efficient.

    I notice you don't like being exposed for your bad advice; maybe I'll have
    to be more open about when you try to screw people up on purpose.

    In news:4BDDEC01.4F52F006@discussions.microsoft.com,
    LD5SZRA <LD5SZRA@discussions.microsoft.com> typed:
    > You have already followed everything written here by two
    > known trolls (Michael & Twayne) and your problem hasn't
    > been solved. It won't be solved unless you bite the bullet
    > and decide to reformat your HD and start everything from
    > scratch. The normal caveats apply of backing up your data,
    > music files, emails, pictures etc and also to list all your
    > applications and serial numbers because you will need them.
    >
    > Reformatting wipes everything on your system including any
    > viruses you may have so you know you are starting from base
    > Zero.
    >
    > hth
    >
    >
    > Willard wrote:
    >>
    >> I uninstalled the two Intel IDE drivers and rebooted..
    >> That removed the "DVD/CD-ROM drives" listing from Device
    >> Manager.. Leaving only CD Drive (E:) in "Divices with
    >> removable storage" which is not acessable..
     

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