Turn on went into system recovery

[Brick]

I have XP home edition and a HP pc a350n, I know nothing and won't prtend to.
My wife turned on the computer, I don't know what she did but it went into
System recovery. It wouldn't allow me to go into safe mode only f-1 or f-10.
I ran the recovery, it look like alot of our downloads are still here but
sysetm isn't running correct. My question is there is a box " hardware
installation acpi multiprocessor pc, The sofware you are about to install has
not passed windows logo testing to verify its campatilibilty with windows xp,
and more warnigs. It has 2 buttons continue anyway or stop installation.
Which do I click on? also any ino on what else I'll need to do after system
recovery I would surely appreciate. I tried to do a restore point but no luck
except to point after system recovery. Man what a stinking mess. Thanks for
any and all help.

 

[Shenan Stanley]

Brick wrote:
> I have XP home edition and a HP pc a350n, I know nothing and won't
> prtend to. My wife turned on the computer, I don't know what she
> did but it went into System recovery. It wouldn't allow me to go
> into safe mode only f-1 or f-10. I ran the recovery, it look like
> alot of our downloads are still here but sysetm isn't running
> correct. My question is there is a box " hardware installation acpi
> multiprocessor pc, The sofware you are about to install has not
> passed windows logo testing to verify its campatilibilty with
> windows xp, and more warnigs. It has 2 buttons continue anyway or
> stop installation. Which do I click on? also any ino on what else
> I'll need to do after system recovery I would surely appreciate. I
> tried to do a restore point but no luck except to point after
> system recovery. Man what a stinking mess. Thanks for any and all
> help.

Given the Make/Model of the computer - sounds like a key was depressed
during boot telling ti to restore the system via a process supplied by HP on
the hard disk drive (you restored the computer to as-sold or partially so.)

You should contact HP and/or read your manual/paperwork.

Beyond that - you may have to format and start over completely - using your
backups to restore your files/folders/bookmarks/etc.

--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html

 

[Daave]

Brick wrote:
> I have XP home edition and a HP pc a350n, I know nothing and won't
> prtend to. My wife turned on the computer, I don't know what she did
> but it went into System recovery. It wouldn't allow me to go into
> safe mode only f-1 or f-10. I ran the recovery, it look like alot of
> our downloads are still here but sysetm isn't running correct. My
> question is there is a box " hardware installation acpi
> multiprocessor pc, The sofware you are about to install has not
> passed windows logo testing to verify its campatilibilty with windows
> xp, and more warnigs. It has 2 buttons continue anyway or stop
> installation. Which do I click on? also any ino on what else I'll
> need to do after system recovery I would surely appreciate. I tried
> to do a restore point but no luck except to point after system
> recovery. Man what a stinking mess. Thanks for any and all help.

Ask your wife what she did.

I doubt very much this happened accidentally. In order to go into HP's
System Recovery (and note this is not a Windows XP issue), she surely
would have needed to do a few things with intention. The two different
methods of reaching System Recovery (from within Windows and at initial
bootup) are outlined here:

http://h10025.www1.hp.com/ewfrf/wc/...ory&lc=en&dlc=pt&cc=us&product=371643&lang=pt

Did she perform a standard System Recovery? Or did she perform a
Destructive Recovery? If the latter, all your data has been erased, so I
sure hope you or she has a current backup of all your files.

Although I'm not sure it's pertinent, here is a troubleshooting page:

http://h10025.www1.hp.com/ewfrf/wc/...ory&lc=en&dlc=pt&cc=us&product=371643&lang=pt

Also look here:

http://h10025.www1.hp.com/ewfrf/wc/...ry&lc=en&dlc=ru&cc=ua&lang=ru&product=3853829

I believe you will have more success posting to the HP forum. Good luck.