1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Turn on went into system recovery

Discussion in 'Windows XP' started by Brick, Feb 9, 2010.

  1. Brick

    Brick Flightless Bird

    I have XP home edition and a HP pc a350n, I know nothing and won't prtend to.
    My wife turned on the computer, I don't know what she did but it went into
    System recovery. It wouldn't allow me to go into safe mode only f-1 or f-10.
    I ran the recovery, it look like alot of our downloads are still here but
    sysetm isn't running correct. My question is there is a box " hardware
    installation acpi multiprocessor pc, The sofware you are about to install has
    not passed windows logo testing to verify its campatilibilty with windows xp,
    and more warnigs. It has 2 buttons continue anyway or stop installation.
    Which do I click on? also any ino on what else I'll need to do after system
    recovery I would surely appreciate. I tried to do a restore point but no luck
    except to point after system recovery. Man what a stinking mess. Thanks for
    any and all help.
     
  2. Shenan Stanley

    Shenan Stanley Flightless Bird

    Brick wrote:
    > I have XP home edition and a HP pc a350n, I know nothing and won't
    > prtend to. My wife turned on the computer, I don't know what she
    > did but it went into System recovery. It wouldn't allow me to go
    > into safe mode only f-1 or f-10. I ran the recovery, it look like
    > alot of our downloads are still here but sysetm isn't running
    > correct. My question is there is a box " hardware installation acpi
    > multiprocessor pc, The sofware you are about to install has not
    > passed windows logo testing to verify its campatilibilty with
    > windows xp, and more warnigs. It has 2 buttons continue anyway or
    > stop installation. Which do I click on? also any ino on what else
    > I'll need to do after system recovery I would surely appreciate. I
    > tried to do a restore point but no luck except to point after
    > system recovery. Man what a stinking mess. Thanks for any and all
    > help.


    Given the Make/Model of the computer - sounds like a key was depressed
    during boot telling ti to restore the system via a process supplied by HP on
    the hard disk drive (you restored the computer to as-sold or partially so.)

    You should contact HP and/or read your manual/paperwork.

    Beyond that - you may have to format and start over completely - using your
    backups to restore your files/folders/bookmarks/etc.

    --
    Shenan Stanley
    MS-MVP
    --
    How To Ask Questions The Smart Way
    http://www.catb.org/~esr/faqs/smart-questions.html
     
  3. Daave

    Daave Flightless Bird

    Brick wrote:
    > I have XP home edition and a HP pc a350n, I know nothing and won't
    > prtend to. My wife turned on the computer, I don't know what she did
    > but it went into System recovery. It wouldn't allow me to go into
    > safe mode only f-1 or f-10. I ran the recovery, it look like alot of
    > our downloads are still here but sysetm isn't running correct. My
    > question is there is a box " hardware installation acpi
    > multiprocessor pc, The sofware you are about to install has not
    > passed windows logo testing to verify its campatilibilty with windows
    > xp, and more warnigs. It has 2 buttons continue anyway or stop
    > installation. Which do I click on? also any ino on what else I'll
    > need to do after system recovery I would surely appreciate. I tried
    > to do a restore point but no luck except to point after system
    > recovery. Man what a stinking mess. Thanks for any and all help.


    Ask your wife what she did.

    I doubt very much this happened accidentally. In order to go into HP's
    System Recovery (and note this is not a Windows XP issue), she surely
    would have needed to do a few things with intention. The two different
    methods of reaching System Recovery (from within Windows and at initial
    bootup) are outlined here:

    http://h10025.www1.hp.com/ewfrf/wc/...ory&lc=en&dlc=pt&cc=us&product=371643&lang=pt

    Did she perform a standard System Recovery? Or did she perform a
    Destructive Recovery? If the latter, all your data has been erased, so I
    sure hope you or she has a current backup of all your files.

    Although I'm not sure it's pertinent, here is a troubleshooting page:

    http://h10025.www1.hp.com/ewfrf/wc/...ory&lc=en&dlc=pt&cc=us&product=371643&lang=pt

    Also look here:

    http://h10025.www1.hp.com/ewfrf/wc/...ry&lc=en&dlc=ru&cc=ua&lang=ru&product=3853829

    I believe you will have more success posting to the HP forum. Good luck.
     

Share This Page