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Trouble with IE 8

Discussion in 'Internet Explorer' started by rich, Apr 2, 2010.

  1. rich

    rich Flightless Bird

    I am constantly getting a "windows internet explorer is not working"
    message. I restart it and it works for a while. I'd like to uninstall it
    and re-install a new copy, hoping that, somehow ...something was corrupted.

    If I uninstall Internet explorer 8.... will I lose all of my saved messages
    and addresses etc.? I also have a lot of message rules that I'd like to NOT
    lose, too. I have backed the system up, but retrieving all of those items
    will take a LOT of time I'd rather not spend.

    Any other suggestions to try to fix the constant "freezes" that are
    happening will be appreciated. thanks, Rich
     
  2. Leonard Grey

    Leonard Grey Flightless Bird

    "Tips For Solving Problems with Internet Explorer"
    http://windows.microsoft.com/en-US/windows-vista/Tips-for-solving-problems-with-Internet-Explorer

    By the way: Internet Explorer is a web browser, not an e-mail client.
    ---
    Leonard Grey
    Errare humanum est

    rich wrote:
    > I am constantly getting a "windows internet explorer is not working"
    > message. I restart it and it works for a while. I'd like to uninstall
    > it and re-install a new copy, hoping that, somehow ...something was
    > corrupted.
    >
    > If I uninstall Internet explorer 8.... will I lose all of my saved
    > messages and addresses etc.? I also have a lot of message rules that I'd
    > like to NOT lose, too. I have backed the system up, but retrieving all
    > of those items will take a LOT of time I'd rather not spend.
    >
    > Any other suggestions to try to fix the constant "freezes" that are
    > happening will be appreciated. thanks, Rich
     
  3. PA Bear [MS MVP]

    PA Bear [MS MVP] Flightless Bird

    Always state your full Windows version (e.g., Vista 64-bit SP2) as well as
    your IE version when posting in an IE-specific forum or newsgroup. Please do
    so in your next reply.

    1. Does the behavior persist if you start IE in No Add-ons mode?

    => Start | (All) Programs | Accessories | System Tools | Internet
    Explorer (No add-ons).

    Troubleshooting and Internet Explorer's (No Add-ons) Mode [Applies to IE7 &
    IE8 in all OSS]
    http://blogs.msdn.com/ie/archive/2006/07/25/678113.aspx

    2. Does the behavior persist if you Reset IE Advanced settings (RIES)?
    http://support.microsoft.com/kb/923737

    3. What anti-virus application or security suite is installed and is your
    subscription current? What anti-spyware applications (other than Defender)?
    What third-party firewall (if any)? Were any of these applications running
    in the background when you installed IE8?

    4. Has a(nother) Norton or McAfee application ever been installed on this
    machine (e.g., a free-trial version that came preinstalled when you bought
    it)?
    --
    ~Robear Dyer (PA Bear)
    MS MVP-IE, Mail, Security, Windows Client - since 2002


    rich wrote:
    > I am constantly getting a "windows internet explorer is not working"
    > message. I restart it and it works for a while. I'd like to uninstall it
    > and re-install a new copy, hoping that, somehow ...something was
    > corrupted.
    >
    > If I uninstall Internet explorer 8.... will I lose all of my saved
    > messages
    > and addresses etc.? I also have a lot of message rules that I'd like to
    > NOT
    > lose, too. I have backed the system up, but retrieving all of those
    > items
    > will take a LOT of time I'd rather not spend.
    >
    > Any other suggestions to try to fix the constant "freezes" that are
    > happening will be appreciated. thanks, Rich
     
  4. rich

    rich Flightless Bird

    Thanks Leonard. I've done the various things that the site suggested. We
    will see. regards, Rich

    IE8 sp2
     

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