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Trouble installing Office 2007 Professional

C

CSK

Flightless Bird
Have a new Dell computer loaded with Windows 7. Tried installing Office 2007
Pro; went all night and hardly moved. Tried again with same results. Third
time it would not even recognize CD. Downloaded a trial version from the
Microsoft website, and tried to convert with the product key. Message said
invalid product key. Just tried loading on my wife's ThinkPad with Windows
XP Pro; loaded about half way, then got this message: Setup cannot find
ProPlus, WW\ProPlsWW.cab Browse to a valid installation source, and then
click ok. Did not know what to do, and ended up cancelling. Any help would
be appreciated.
--
Thanks,
CSK
 
P

Peter Foldes

Flightless Bird
Where did you get the Pro Plus version of Office from?

--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.
http://www.microsoft.com/protect

"CSK" <CSK@discussions.microsoft.com> wrote in message
news:A94C1AB9-B071-4AB8-B8E4-DD9A84372086@microsoft.com...
> Have a new Dell computer loaded with Windows 7. Tried installing Office 2007
> Pro; went all night and hardly moved. Tried again with same results. Third
> time it would not even recognize CD. Downloaded a trial version from the
> Microsoft website, and tried to convert with the product key. Message said
> invalid product key. Just tried loading on my wife's ThinkPad with Windows
> XP Pro; loaded about half way, then got this message: Setup cannot find
> ProPlus, WW\ProPlsWW.cab Browse to a valid installation source, and then
> click ok. Did not know what to do, and ended up cancelling. Any help would
> be appreciated.
> --
> Thanks,
> CSK
 
L

LVTravel

Flightless Bird
"CSK" <CSK@discussions.microsoft.com> wrote in message
news:A94C1AB9-B071-4AB8-B8E4-DD9A84372086@microsoft.com...
> Have a new Dell computer loaded with Windows 7. Tried installing Office
> 2007
> Pro; went all night and hardly moved. Tried again with same results.
> Third
> time it would not even recognize CD. Downloaded a trial version from the
> Microsoft website, and tried to convert with the product key. Message
> said
> invalid product key. Just tried loading on my wife's ThinkPad with
> Windows
> XP Pro; loaded about half way, then got this message: Setup cannot find
> ProPlus, WW\ProPlsWW.cab Browse to a valid installation source, and then
> click ok. Did not know what to do, and ended up cancelling. Any help
> would
> be appreciated.
> --
> Thanks,
> CSK



If you have a retail license key for Office Professional you can download
Office Professional from http://www.microsoft.com/office/downloads/

You must uninstall all trial version/s along with activation assistant and
reboot prior to installing a retail version. As you have had so many failed
installations you may want to run the Office installer cleanup utility
first. http://support.microsoft.com/kb/290301
 
M

Milly Staples [MVP - Outlook]

Flightless Bird
The version of Office you have (Professional Plus) is an enterprise only
SKU. As such, apply to your employer or school from whom you acquired the
software for support.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.
ALWAYS post your Outlook version.
How to ask a question: http://support.microsoft.com/KB/555375


After furious head scratching, CSK asked:

| Have a new Dell computer loaded with Windows 7. Tried installing
| Office 2007 Pro; went all night and hardly moved. Tried again with
| same results. Third time it would not even recognize CD. Downloaded
| a trial version from the Microsoft website, and tried to convert with
| the product key. Message said invalid product key. Just tried
| loading on my wife's ThinkPad with Windows XP Pro; loaded about half
| way, then got this message: Setup cannot find ProPlus,
| WW\ProPlsWW.cab Browse to a valid installation source, and then
| click ok. Did not know what to do, and ended up cancelling. Any
| help would be appreciated.
 
C

CSK

Flightless Bird
Purchased from ebay. Came completely sealed, with intact certificate of
authenticity. All labels say that it is Office Professional 2007, not Pro
Plus, including those on the disk. Any insights?
--
Thanks,
CSK


"Peter Foldes" wrote:

> Where did you get the Pro Plus version of Office from?
>
> --
> Peter
>
> Please Reply to Newsgroup for the benefit of others
> Requests for assistance by email can not and will not be acknowledged.
> http://www.microsoft.com/protect
>
> "CSK" <CSK@discussions.microsoft.com> wrote in message
> news:A94C1AB9-B071-4AB8-B8E4-DD9A84372086@microsoft.com...
> > Have a new Dell computer loaded with Windows 7. Tried installing Office 2007
> > Pro; went all night and hardly moved. Tried again with same results. Third
> > time it would not even recognize CD. Downloaded a trial version from the
> > Microsoft website, and tried to convert with the product key. Message said
> > invalid product key. Just tried loading on my wife's ThinkPad with Windows
> > XP Pro; loaded about half way, then got this message: Setup cannot find
> > ProPlus, WW\ProPlsWW.cab Browse to a valid installation source, and then
> > click ok. Did not know what to do, and ended up cancelling. Any help would
> > be appreciated.
> > --
> > Thanks,
> > CSK
>
> .
>
 
C

CSK

Flightless Bird
Purchased from ebay. Came completely sealed, with intact certificate of
authenticity. All labels say that it is Office Professional 2007, not Pro
Plus, including those on the disk. This was advertised as a retail product;
packaging looks the same as that in the stores. Any insights would be
appreciated.
--
Thanks,
CSK


"Milly Staples [MVP - Outlook]" wrote:

> The version of Office you have (Professional Plus) is an enterprise only
> SKU. As such, apply to your employer or school from whom you acquired the
> software for support.
>
> --
> Milly Staples [MVP - Outlook]
>
> Post all replies to the group to keep the discussion intact.
> ALWAYS post your Outlook version.
> How to ask a question: http://support.microsoft.com/KB/555375
>
>
> After furious head scratching, CSK asked:
>
> | Have a new Dell computer loaded with Windows 7. Tried installing
> | Office 2007 Pro; went all night and hardly moved. Tried again with
> | same results. Third time it would not even recognize CD. Downloaded
> | a trial version from the Microsoft website, and tried to convert with
> | the product key. Message said invalid product key. Just tried
> | loading on my wife's ThinkPad with Windows XP Pro; loaded about half
> | way, then got this message: Setup cannot find ProPlus,
> | WW\ProPlsWW.cab Browse to a valid installation source, and then
> | click ok. Did not know what to do, and ended up cancelling. Any
> | help would be appreciated.
>
>
> .
>
 
L

LVTravel

Flightless Bird
"CSK" <CSK@discussions.microsoft.com> wrote in message
news:18863D1E-693E-4F55-9068-501D7BB3F8F8@microsoft.com...
> Purchased from ebay. Came completely sealed, with intact certificate of
> authenticity. All labels say that it is Office Professional 2007, not Pro
> Plus, including those on the disk. This was advertised as a retail
> product;
> packaging looks the same as that in the stores. Any insights would be
> appreciated.
> --
> Thanks,
> CSK
>
>
> "Milly Staples [MVP - Outlook]" wrote:
>
>> The version of Office you have (Professional Plus) is an enterprise only
>> SKU. As such, apply to your employer or school from whom you acquired
>> the
>> software for support.
>>
>> --
>> Milly Staples [MVP - Outlook]
>>
>> Post all replies to the group to keep the discussion intact.
>> ALWAYS post your Outlook version.
>> How to ask a question: http://support.microsoft.com/KB/555375
>>
>>
>> After furious head scratching, CSK asked:
>>
>> | Have a new Dell computer loaded with Windows 7. Tried installing
>> | Office 2007 Pro; went all night and hardly moved. Tried again with
>> | same results. Third time it would not even recognize CD. Downloaded
>> | a trial version from the Microsoft website, and tried to convert with
>> | the product key. Message said invalid product key. Just tried
>> | loading on my wife's ThinkPad with Windows XP Pro; loaded about half
>> | way, then got this message: Setup cannot find ProPlus,
>> | WW\ProPlsWW.cab Browse to a valid installation source, and then
>> | click ok. Did not know what to do, and ended up cancelling. Any
>> | help would be appreciated.
>>
>>
>> .
>>

Look over the web site here: http://www.microsoft.com/howtotell/

If everything looks genuine it probably isn't if it was from eBay. Lots of
scam artists there.

If it is a true retail label look at the web site that I posted in my
original to you.
 
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