Microsoft Essentials after an update apparently did remove the XPGuardian hoax/infection. However there seems to be some damage left behind..I cannot access many of my programs like I used to. eg clicking on ADD OR REMOVE PROGRAMs I get this center screen saying... CWindows\System32\rundll\\32.exe Application Not Found. Other programs like Word and Access. message appears App NoT Found. Other programs ask What program do you want to open this file and give 15 options..have tried a couple dont know which to click on ...to no avail. eg. my canon zoombrowser wont open . Same with Super anti Spware ...dont know which option to open with...this never happened before...I would just click and it would open. How serious and what to do...Do I need to do a system restore or Hijack this or what....Please help...Thanks . -- Gerard
On Mar 8, 57 pm, Gogero <Gog...@discussions.microsoft.com> wrote: > Microsoft Essentials after an update apparently did remove the XPGuardian > hoax/infection. However there seems to be some damage left behind..I cannot > access many of my programs like I used to. eg clicking on ADD OR REMOVE > PROGRAMs I get this center screen saying... > > CWindows\System32\rundll\\32.exe > Application Not Found. > > Other programs like Word and Access. message appears App NoT Found. > > Other programs ask What program do you want to open this file and give 15 > options..have tried a couple dont know which to click on ...to no avail. eg. > my canon zoombrowser wont open . Same with Super anti Spware ...dont know > which option to open with...this never happened before...I would just click > and it would open. > How serious and what to do...Do I need to do a system restore or Hijack this > or what....Please help...Thanks . > > -- > Gerard First run some other scans, then fix what sounds like a common annoying malware leftover: Perform some scans for malicious software, then fix any remaining issues: Download, install, update and do a full scan with these free malware detection programs: Malwarebytes (MBAM): http://malwarebytes.org/ SUPERAntiSpyware: (SAS): http://www.superantispyware.com/ They can be uninstalled later if desired. If the scans won't run, fix your file associations, then run the scans: Navigate to: http://www.dougknox.com/ Win XP Fixes File Association Fixes Read, understand and follow the instructions on the top of the page. You need the: EXE File Association Fix (download and save to desktop). Unzip the .reg file, follow the instructions at the top of the page. Reboot, test, then run MBAM and SAS if they did not run before.
-------- Original-Nachricht -------- > Microsoft Essentials after an update apparently did remove the XPGuardian > hoax/infection. However there seems to be some damage left behind..I cannot > access many of my programs like I used to. eg clicking on ADD OR REMOVE > PROGRAMs I get this center screen saying... > > CWindows\System32\rundll\\32.exe > Application Not Found. > > Other programs like Word and Access. message appears App NoT Found. > > Other programs ask What program do you want to open this file and give 15 > options..have tried a couple dont know which to click on ...to no avail. eg. > my canon zoombrowser wont open . Same with Super anti Spware ...dont know > which option to open with...this never happened before...I would just click > and it would open. > How serious and what to do...Do I need to do a system restore or Hijack this > or what....Please help...Thanks . > Look for EXE and LNK associations: http://www.dougknox.com/xp/file_assoc.htm Bernd
Jose, Thank You so Much. You made my day...It worked Great!!! 2 Quick Qs. When running Malwarebytes it asks is you want to scan C and D I just chose C drive. Should I also scan D? You mention uninstalling MBAm. Why? Why not leave the program on./ Anyway Many Many Thanks What a Relief! -- Gerard "Jose" wrote: > On Mar 8, 57 pm, Gogero <Gog...@discussions.microsoft.com> wrote: > > Microsoft Essentials after an update apparently did remove the XPGuardian > > hoax/infection. However there seems to be some damage left behind..I cannot > > access many of my programs like I used to. eg clicking on ADD OR REMOVE > > PROGRAMs I get this center screen saying... > > > > CWindows\System32\rundll\\32.exe > > Application Not Found. > > > > Other programs like Word and Access. message appears App NoT Found. > > > > Other programs ask What program do you want to open this file and give 15 > > options..have tried a couple dont know which to click on ...to no avail. eg. > > my canon zoombrowser wont open . Same with Super anti Spware ...dont know > > which option to open with...this never happened before...I would just click > > and it would open. > > How serious and what to do...Do I need to do a system restore or Hijack this > > or what....Please help...Thanks . > > > > -- > > Gerard > > First run some other scans, then fix what sounds like a common > annoying malware leftover: > > Perform some scans for malicious software, then fix any remaining > issues: > > Download, install, update and do a full scan with these free malware > detection programs: > > Malwarebytes (MBAM): http://malwarebytes.org/ > SUPERAntiSpyware: (SAS): http://www.superantispyware.com/ > > They can be uninstalled later if desired. > > If the scans won't run, fix your file associations, then run the > scans: > > Navigate to: > > http://www.dougknox.com/ > > Win XP Fixes > > File Association Fixes > > Read, understand and follow the instructions on the top of the page. > You need the: > > EXE File Association Fix (download and save to desktop). > > Unzip the .reg file, follow the instructions at the top of the page. > > Reboot, test, then run MBAM and SAS if they did not run before. > . >
When (approx. date) did you install Microsoft Security Essentials (MSE)? What anti-virus application was installed before you installed MSE, was your subscription still current, and did you uninstall it before you installed MSE? Has a(another) Norton or McAfee application ever been installed on the computer (e.g., a free-trial version that came preinstalled when you bought it)? Can I install MSE to clean up my already-infected computer? http://social.answers.microsoft.com/Forums/en-US/msescan/thread/87058857-d181-4019-a723-efd9a49d9275 Gogero wrote: > Microsoft Essentials after an update apparently did remove the XPGuardian > hoax/infection. However there seems to be some damage left behind..I > cannot > access many of my programs like I used to. eg clicking on ADD OR REMOVE > PROGRAMs I get this center screen saying... > > CWindows\System32\rundll\\32.exe > Application Not Found. > > Other programs like Word and Access. message appears App NoT Found. > > Other programs ask What program do you want to open this file and give 15 > options..have tried a couple dont know which to click on ...to no avail. > eg. > my canon zoombrowser wont open . Same with Super anti Spware ...dont know > which option to open with...this never happened before...I would just > click > and it would open. > How serious and what to do...Do I need to do a system restore or Hijack > this > or what....Please help...Thanks .
On Mar 8, 8:57 pm, Gogero <Gog...@discussions.microsoft.com> wrote: > Jose, > Thank You so Much. You made my day...It worked Great!!! > 2 Quick Qs. > When running Malwarebytes it asks is you want to scan C and D I just chose C > drive. Should I also scan D? > You mention uninstalling MBAm. Why? Why not leave the program on./ > Anyway Many Many Thanks What a Relief! > -- > Gerard > > > > "Jose" wrote: > > On Mar 8, 57 pm, Gogero <Gog...@discussions.microsoft.com> wrote: > > > Microsoft Essentials after an update apparently did remove the XPGuardian > > > hoax/infection. However there seems to be some damage left behind..I cannot > > > access many of my programs like I used to. eg clicking on ADD OR REMOVE > > > PROGRAMs I get this center screen saying... > > > > CWindows\System32\rundll\\32.exe > > > Application Not Found. > > > > Other programs like Word and Access. message appears App NoT Found. > > > > Other programs ask What program do you want to open this file and give 15 > > > options..have tried a couple dont know which to click on ...to no avail. eg. > > > my canon zoombrowser wont open . Same with Super anti Spware ...dont know > > > which option to open with...this never happened before...I would justclick > > > and it would open. > > > How serious and what to do...Do I need to do a system restore or Hijack this > > > or what....Please help...Thanks . > > > > -- > > > Gerard > > > First run some other scans, then fix what sounds like a common > > annoying malware leftover: > > > Perform some scans for malicious software, then fix any remaining > > issues: > > > Download, install, update and do a full scan with these free malware > > detection programs: > > > Malwarebytes (MBAM): http://malwarebytes.org/ > > SUPERAntiSpyware: (SAS): http://www.superantispyware.com/ > > > They can be uninstalled later if desired. > > > If the scans won't run, fix your file associations, then run the > > scans: > > > Navigate to: > > >http://www.dougknox.com/ > > > Win XP Fixes > > > File Association Fixes > > > Read, understand and follow the instructions on the top of the page. > > You need the: > > > EXE File Association Fix (download and save to desktop). > > > Unzip the .reg file, follow the instructions at the top of the page. > > > Reboot, test, then run MBAM and SAS if they did not run before. > > . Good job. This issue seems to come in cycles and is showing up more frequently in these past couple weeks. As you can see, it is not hard to fix when you do the right things. Your scanners may remove the infection, but sometimes you have to undo some other changes that were made in an effort to trick you into thinking you need to reinstall Windows - and you don't. If you do finally give up and reinstall, the malware people have outsmarted you. You can leave the free MBAM and SAS installed and update/run them whenever you feel like it. The free versions do not install any real time scanning (this is fine for me). I alternate back and forth a couple times a week even if I don't suspect a problem and usually just do my C drive. Sometimes I will scan my other drives which are mostly storage and backups and things. If your D drive is a recovery partition, it is probably small and won't take too long to scan. You need more than one good scanner since no single one seems to know about everything. The MBAM and SAS definitions are updated several times a day it seems, so I always start with them first. I mention uninstalling since sometimes people seem worried about it, so what you see is my standard copy paste instructions so I will never have to respond to the "should I uninstall it" questions.
"Gogero" <Gogero@discussions.microsoft.com> wrote in message news:8DB9E6CA-6BCF-4FE5-A3D0-673D7300DED3@microsoft.com... > Microsoft Essentials after an update apparently did remove the > XPGuardian > hoax/infection. However there seems to be some damage left behind..I > cannot > access many of my programs like I used to. eg clicking on ADD OR > REMOVE > PROGRAMs I get this center screen saying... > > CWindows\System32\rundll\\32.exe > Application Not Found. > > Other programs like Word and Access. message appears App NoT Found. > > Other programs ask What program do you want to open this file and give > 15 > options..have tried a couple dont know which to click on ...to no > avail. eg. > my canon zoombrowser wont open . Same with Super anti Spware ...dont > know > which option to open with...this never happened before...I would just > click > and it would open. > How serious and what to do...Do I need to do a system restore or > Hijack this > or what....Please help...Thanks . Is there some reaon you started this new thread when you already had one in this group with the same issue, where I already gave you a procedure to follow...which you ignored? -- Glen Ventura, MS MVP Oct. 2002 - Sept. 2009 A+ http://dts-l.net/