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Trouble after Removing Xp Guardian Hoax

Discussion in 'Windows XP' started by Gogero, Mar 8, 2010.

  1. Gogero

    Gogero Flightless Bird

    Microsoft Essentials after an update apparently did remove the XPGuardian
    hoax/infection. However there seems to be some damage left behind..I cannot
    access many of my programs like I used to. eg clicking on ADD OR REMOVE
    PROGRAMs I get this center screen saying...

    C:/Windows\System32\rundll\\32.exe
    Application Not Found.

    Other programs like Word and Access. message appears App NoT Found.

    Other programs ask What program do you want to open this file and give 15
    options..have tried a couple dont know which to click on ...to no avail. eg.
    my canon zoombrowser wont open . Same with Super anti Spware ...dont know
    which option to open with...this never happened before...I would just click
    and it would open.
    How serious and what to do...Do I need to do a system restore or Hijack this
    or what....Please help...Thanks .

    --
    Gerard
     
  2. Jose

    Jose Flightless Bird

    On Mar 8, 5:37 pm, Gogero <Gog...@discussions.microsoft.com> wrote:
    > Microsoft Essentials after an update apparently did remove the XPGuardian
    > hoax/infection. However there seems to be some damage left behind..I cannot
    > access many of my programs like I used to. eg clicking on ADD OR REMOVE
    > PROGRAMs I get this center screen saying...
    >
    > C:/Windows\System32\rundll\\32.exe
    > Application Not Found.
    >
    > Other programs like Word and Access. message appears App NoT Found.
    >
    > Other programs ask What program do you want to open this file and give 15
    > options..have tried a couple dont know which to click on ...to no avail. eg.
    > my canon zoombrowser wont open . Same with Super anti Spware ...dont know
    > which option to open with...this never happened before...I would just click
    > and it would open.
    > How serious and what to do...Do I need to do a system restore or Hijack this
    > or what....Please help...Thanks .
    >
    > --
    > Gerard


    First run some other scans, then fix what sounds like a common
    annoying malware leftover:

    Perform some scans for malicious software, then fix any remaining
    issues:

    Download, install, update and do a full scan with these free malware
    detection programs:

    Malwarebytes (MBAM): http://malwarebytes.org/
    SUPERAntiSpyware: (SAS): http://www.superantispyware.com/

    They can be uninstalled later if desired.

    If the scans won't run, fix your file associations, then run the
    scans:

    Navigate to:

    http://www.dougknox.com/

    Win XP Fixes

    File Association Fixes

    Read, understand and follow the instructions on the top of the page.
    You need the:

    EXE File Association Fix (download and save to desktop).

    Unzip the .reg file, follow the instructions at the top of the page.

    Reboot, test, then run MBAM and SAS if they did not run before.
     
  3. Bernd

    Bernd Flightless Bird

    -------- Original-Nachricht --------

    > Microsoft Essentials after an update apparently did remove the XPGuardian
    > hoax/infection. However there seems to be some damage left behind..I cannot
    > access many of my programs like I used to. eg clicking on ADD OR REMOVE
    > PROGRAMs I get this center screen saying...
    >
    > C:/Windows\System32\rundll\\32.exe
    > Application Not Found.
    >
    > Other programs like Word and Access. message appears App NoT Found.
    >
    > Other programs ask What program do you want to open this file and give 15
    > options..have tried a couple dont know which to click on ...to no avail. eg.
    > my canon zoombrowser wont open . Same with Super anti Spware ...dont know
    > which option to open with...this never happened before...I would just click
    > and it would open.
    > How serious and what to do...Do I need to do a system restore or Hijack this
    > or what....Please help...Thanks .
    >


    Look for EXE and LNK associations:

    http://www.dougknox.com/xp/file_assoc.htm

    Bernd
     
  4. Gogero

    Gogero Flightless Bird

    Jose,
    Thank You so Much. You made my day...It worked Great!!!
    2 Quick Qs.
    When running Malwarebytes it asks is you want to scan C and D I just chose C
    drive. Should I also scan D?
    You mention uninstalling MBAm. Why? Why not leave the program on./
    Anyway Many Many Thanks What a Relief!
    --
    Gerard


    "Jose" wrote:

    > On Mar 8, 5:37 pm, Gogero <Gog...@discussions.microsoft.com> wrote:
    > > Microsoft Essentials after an update apparently did remove the XPGuardian
    > > hoax/infection. However there seems to be some damage left behind..I cannot
    > > access many of my programs like I used to. eg clicking on ADD OR REMOVE
    > > PROGRAMs I get this center screen saying...
    > >
    > > C:/Windows\System32\rundll\\32.exe
    > > Application Not Found.
    > >
    > > Other programs like Word and Access. message appears App NoT Found.
    > >
    > > Other programs ask What program do you want to open this file and give 15
    > > options..have tried a couple dont know which to click on ...to no avail. eg.
    > > my canon zoombrowser wont open . Same with Super anti Spware ...dont know
    > > which option to open with...this never happened before...I would just click
    > > and it would open.
    > > How serious and what to do...Do I need to do a system restore or Hijack this
    > > or what....Please help...Thanks .
    > >
    > > --
    > > Gerard

    >
    > First run some other scans, then fix what sounds like a common
    > annoying malware leftover:
    >
    > Perform some scans for malicious software, then fix any remaining
    > issues:
    >
    > Download, install, update and do a full scan with these free malware
    > detection programs:
    >
    > Malwarebytes (MBAM): http://malwarebytes.org/
    > SUPERAntiSpyware: (SAS): http://www.superantispyware.com/
    >
    > They can be uninstalled later if desired.
    >
    > If the scans won't run, fix your file associations, then run the
    > scans:
    >
    > Navigate to:
    >
    > http://www.dougknox.com/
    >
    > Win XP Fixes
    >
    > File Association Fixes
    >
    > Read, understand and follow the instructions on the top of the page.
    > You need the:
    >
    > EXE File Association Fix (download and save to desktop).
    >
    > Unzip the .reg file, follow the instructions at the top of the page.
    >
    > Reboot, test, then run MBAM and SAS if they did not run before.
    > .
    >
     
  5. PA Bear [MS MVP]

    PA Bear [MS MVP] Flightless Bird

    When (approx. date) did you install Microsoft Security Essentials (MSE)?

    What anti-virus application was installed before you installed MSE, was your
    subscription still current, and did you uninstall it before you installed
    MSE?

    Has a(another) Norton or McAfee application ever been installed on the
    computer (e.g., a free-trial version that came preinstalled when you bought
    it)?

    Can I install MSE to clean up my already-infected computer?
    http://social.answers.microsoft.com/Forums/en-US/msescan/thread/87058857-d181-4019-a723-efd9a49d9275


    Gogero wrote:
    > Microsoft Essentials after an update apparently did remove the XPGuardian
    > hoax/infection. However there seems to be some damage left behind..I
    > cannot
    > access many of my programs like I used to. eg clicking on ADD OR REMOVE
    > PROGRAMs I get this center screen saying...
    >
    > C:/Windows\System32\rundll\\32.exe
    > Application Not Found.
    >
    > Other programs like Word and Access. message appears App NoT Found.
    >
    > Other programs ask What program do you want to open this file and give 15
    > options..have tried a couple dont know which to click on ...to no avail.
    > eg.
    > my canon zoombrowser wont open . Same with Super anti Spware ...dont know
    > which option to open with...this never happened before...I would just
    > click
    > and it would open.
    > How serious and what to do...Do I need to do a system restore or Hijack
    > this
    > or what....Please help...Thanks .
     
  6. Jose

    Jose Flightless Bird

    On Mar 8, 8:57 pm, Gogero <Gog...@discussions.microsoft.com> wrote:
    > Jose,
    > Thank You so Much. You made my day...It worked Great!!!
    > 2 Quick Qs.
    > When running Malwarebytes it asks is you want to scan C and D I just chose C
    > drive. Should I also scan D?
    > You mention uninstalling MBAm. Why? Why not leave the program on./
    > Anyway Many Many Thanks What  a Relief!
    > --
    > Gerard
    >
    >
    >
    > "Jose" wrote:
    > > On Mar 8, 5:37 pm, Gogero <Gog...@discussions.microsoft.com> wrote:
    > > > Microsoft Essentials after an update apparently did remove the XPGuardian
    > > > hoax/infection. However there seems to be some damage left behind..I cannot
    > > > access many of my programs like I used to. eg clicking on ADD OR REMOVE
    > > > PROGRAMs I get this center screen saying...

    >
    > > > C:/Windows\System32\rundll\\32.exe
    > > > Application Not Found.

    >
    > > > Other programs like Word and Access. message appears App NoT Found.

    >
    > > > Other programs ask What program do you want to open this file and give 15
    > > > options..have tried a couple dont know which to click on ...to no avail. eg.
    > > > my canon zoombrowser wont open . Same with Super anti Spware ...dont know
    > > > which option to open with...this never happened before...I would justclick
    > > > and it would open.
    > > > How serious and what to do...Do I need to do a system restore or Hijack this
    > > > or what....Please help...Thanks .

    >
    > > > --
    > > > Gerard

    >
    > > First run some other scans, then fix what sounds like a common
    > > annoying malware leftover:

    >
    > > Perform some scans for malicious software, then fix any remaining
    > > issues:

    >
    > > Download, install, update and do a full scan with these free malware
    > > detection programs:

    >
    > > Malwarebytes (MBAM):  http://malwarebytes.org/
    > > SUPERAntiSpyware: (SAS):  http://www.superantispyware.com/

    >
    > > They can be uninstalled later if desired.

    >
    > > If the scans won't run, fix your file associations, then run the
    > > scans:

    >
    > > Navigate to:

    >
    > >http://www.dougknox.com/

    >
    > > Win XP Fixes

    >
    > > File Association Fixes

    >
    > > Read, understand and follow the instructions on the top of the page.
    > > You need the:

    >
    > > EXE File Association Fix (download and save to desktop).

    >
    > > Unzip the .reg file, follow the instructions at the top of the page.

    >
    > > Reboot, test, then run MBAM and SAS if they did not run before.
    > > .


    Good job.

    This issue seems to come in cycles and is showing up more frequently
    in these past couple weeks. As you can see, it is not hard to fix
    when you do the right things.

    Your scanners may remove the infection, but sometimes you have to undo
    some other changes that were made in an effort to trick you into
    thinking you need to reinstall Windows - and you don't. If you do
    finally give up and reinstall, the malware people have outsmarted
    you.

    You can leave the free MBAM and SAS installed and update/run them
    whenever you feel like it. The free versions do not install any real
    time scanning (this is fine for me). I alternate back and forth a
    couple times a week even if I don't suspect a problem and usually just
    do my C drive. Sometimes I will scan my other drives which are mostly
    storage and backups and things. If your D drive is a recovery
    partition, it is probably small and won't take too long to scan.

    You need more than one good scanner since no single one seems to know
    about everything. The MBAM and SAS definitions are updated several
    times a day it seems, so I always start with them first. I mention
    uninstalling since sometimes people seem worried about it, so what you
    see is my standard copy paste instructions so I will never have to
    respond to the "should I uninstall it" questions.
     
  7. glee

    glee Flightless Bird

    "Gogero" <Gogero@discussions.microsoft.com> wrote in message
    news:8DB9E6CA-6BCF-4FE5-A3D0-673D7300DED3@microsoft.com...
    > Microsoft Essentials after an update apparently did remove the
    > XPGuardian
    > hoax/infection. However there seems to be some damage left behind..I
    > cannot
    > access many of my programs like I used to. eg clicking on ADD OR
    > REMOVE
    > PROGRAMs I get this center screen saying...
    >
    > C:/Windows\System32\rundll\\32.exe
    > Application Not Found.
    >
    > Other programs like Word and Access. message appears App NoT Found.
    >
    > Other programs ask What program do you want to open this file and give
    > 15
    > options..have tried a couple dont know which to click on ...to no
    > avail. eg.
    > my canon zoombrowser wont open . Same with Super anti Spware ...dont
    > know
    > which option to open with...this never happened before...I would just
    > click
    > and it would open.
    > How serious and what to do...Do I need to do a system restore or
    > Hijack this
    > or what....Please help...Thanks .



    Is there some reaon you started this new thread when you already had one
    in this group with the same issue, where I already gave you a procedure
    to follow...which you ignored?
    --
    Glen Ventura, MS MVP Oct. 2002 - Sept. 2009
    A+
    http://dts-l.net/
     

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