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Trial version keeps asking for key

Discussion in 'Microsoft Office' started by gsacks, Feb 3, 2010.

  1. gsacks

    gsacks Flightless Bird

    I downloaded the 60-day free trial and typed in the key that I got in the
    Getting Started email. It seems to have worked. But whenever I start up
    Powerpoint, I'm asked to enter the key again. It doesn't accept the key that
    was emailed to me (and yes, I used cut and paste). The strangest part is that
    the email says it's Office Professional 2007 and the window that asks for the
    key says it's the Home and Student version.
     
  2. LVTravel

    LVTravel Flightless Bird

    "gsacks" <gsacks@discussions.microsoft.com> wrote in message
    news:0F710E14-1B0D-4C68-828E-A84AB254CFAC@microsoft.com...
    > I downloaded the 60-day free trial and typed in the key that I got in the
    > Getting Started email. It seems to have worked. But whenever I start up
    > Powerpoint, I'm asked to enter the key again. It doesn't accept the key
    > that
    > was emailed to me (and yes, I used cut and paste). The strangest part is
    > that
    > the email says it's Office Professional 2007 and the window that asks for
    > the
    > key says it's the Home and Student version.


    Are you sure that you downloaded the proper version. There is a trial
    download for both H & S and Pro. Which is actually installed? Start Word,
    Click Office Orb, Word Options, Resources, About and read the line "Part of
    Microsoft Office XXX 2007 where XXX will be the Office version installed.
     
  3. gsacks

    gsacks Flightless Bird

    It turns out that I had somehow downloaded both and installed Home and
    Student. I uninstalled H&S and installed Professional Trial and now
    everything's OK. I'm being dragged into the Windows world from the Mac world
    where things are much easier to manage.
     
  4. Bob I

    Bob I Flightless Bird

    gsacks wrote:
    > It turns out that I had somehow downloaded both and installed Home and
    > Student. I uninstalled H&S and installed Professional Trial and now
    > everything's OK. I'm being dragged into the Windows world from the Mac world
    > where things are much easier to manage.



    Yes, sometimes too many options can be undesirable.
     
  5. LVTravel

    LVTravel Flightless Bird

    "gsacks" <gsacks@discussions.microsoft.com> wrote in message
    news:E593DD96-25AC-4A5C-8C67-F76557EBBA86@microsoft.com...
    > It turns out that I had somehow downloaded both and installed Home and
    > Student. I uninstalled H&S and installed Professional Trial and now
    > everything's OK. I'm being dragged into the Windows world from the Mac
    > world
    > where things are much easier to manage.


    Glad you got it sorted out.
     

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