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Think I need to do a reload. Any helpful hints?

Discussion in 'Windows XP' started by Ed from AZ, Aug 26, 2010.

  1. Ed from AZ

    Ed from AZ Flightless Bird

    Using a Dell D600 Latitude laptop. I've been having multiple issues
    since updating to SP3. A friend suggested maybe loading SP3 on top of
    what I had may have caused problems. He suggested I back up, wipe,
    reload XP, reload SP3, and THEN put my programs back on. The thought
    is that reinstalling the programs with SP3 installed would be better
    that installing them with SP2 and then loading SP3 on top.

    Okay - I can manage that. I can back up all my files and uninstall
    all my programs. Yah - I know lots of people didn't have any
    problems. But I just want to take of mine.

    Would it be good to try to wipe the hard drive? Or just reinstall
    from my XP SP2 disc? I know if I wipe, I'm going to lose all my
    drivers. But will a fresh install clear out the registry and other
    places where remnants of old programs hide?

    Any helpful hints and thoughts are most welcome and greatly
    appreciated.

    Ed
     
  2. Db

    Db Flightless Bird

    what you might try is to
    boot into safe mode and

    execute a "clean boot"

    --
    --
    db·´¯`·...¸><)))º>

    DatabaseBen, Retired Professional

    ~~~~~~~~~~~~~~~
    This NNTP newsgroup is evolving to:

    http://answers.microsoft.com/en-us/default.aspx


    "Ed from AZ" <prof_ofwhat@yahoo.com> wrote in message news:dd858f52-afea-4205-b676-b97ea634af6a@b4g2000pra.googlegroups.com...
    > Using a Dell D600 Latitude laptop. I've been having multiple issues
    > since updating to SP3. A friend suggested maybe loading SP3 on top of
    > what I had may have caused problems. He suggested I back up, wipe,
    > reload XP, reload SP3, and THEN put my programs back on. The thought
    > is that reinstalling the programs with SP3 installed would be better
    > that installing them with SP2 and then loading SP3 on top.
    >
    > Okay - I can manage that. I can back up all my files and uninstall
    > all my programs. Yah - I know lots of people didn't have any
    > problems. But I just want to take of mine.
    >
    > Would it be good to try to wipe the hard drive? Or just reinstall
    > from my XP SP2 disc? I know if I wipe, I'm going to lose all my
    > drivers. But will a fresh install clear out the registry and other
    > places where remnants of old programs hide?
    >
    > Any helpful hints and thoughts are most welcome and greatly
    > appreciated.
    >
    > Ed
     
  3. PA Bear [MS MVP]

    PA Bear [MS MVP] Flightless Bird

    Back-up any personal data (none of which should be considered 100%
    trustworthy at this point) then format the HDD & do a clean install of
    Windows. Please note that a Repair Install (AKA in-place upgrade) will NOT
    fix this!

    HOW TO do a clean install of WinXP: See
    http://michaelstevenstech.com/cleanxpinstall.html#steps and/or Method 1 in
    http://support.microsoft.com/kb/978307

    After the clean install, you will have the equivalent of a "new computer" so
    take care of *everything* on the following page before otherwise connecting
    the machine to the internet *or a local network* (i.e., other computers)
    *and before* connecting a flash drive, SDCard, or any other external drive
    to the computer:

    4 steps to help protect your new computer before you go online
    http://www.microsoft.com/security/pypc.aspx

    Other helpful references include:

    HOW TO get a computer running WinXP Gold (no Service Packs) fully patched
    (after a clean install)
    http://groups.google.com/group/microsoft.public.windowsupdate/msg/3f5afa8ed33e121c

    HOW TO get a computer running WinXP SP1(a) or SP2 fully patched (after a
    clean install)
    http://groups.google.com/group/microsoft.public.windowsxp.general/msg/a066ae41add7dd2b

    Tip: After getting the computer fully-patched, download/install KB971029
    manually before connecting any external drive to the computer:
    http://support.microsoft.com/kb/971029

    NB: Any Norton or McAfee free-trial that came preinstalled on the computer
    when you bought it will be reinstalled (but invalid) when Windows is
    reinstalled. You MUST uninstall the free-trial AND download/run the
    appropriate removal tool BEFORE installing any updates, Windows Service
    Packs or IE upgrades AND BEFORE installing your new anti-virus application
    (which will require WinXP SP3 to be installed).

    Norton Removal Tool
    ftp://ftp.symantec.com/public/english_us_canada/removal_tools/Norton_Removal_Tool.exe

    McAfee Consumer Products Removal Tool
    http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe

    Also see:

    Risks & Benefits of P2P file sharing
    http://www.microsoft.com/protect/data/downloadfileshare/filesharing.aspx
    http://blogs.technet.com/mmpc/archive/2008/10/06/the-cost-of-free-software.aspx

    Steps To Help Prevent Spyware
    http://www.microsoft.com/security/spyware/prevent.aspx

    Steps to Help Prevent Computer Worms
    http://www.microsoft.com/security/worms/prevent.aspx

    Avoid Rogue Security Software!
    http://www.microsoft.com/security/antivirus/rogue.aspx

    If you need additional assistance, please begin a new thread in this forum:
    http://social.answers.microsoft.com/Forums/en-US/xprepair/threads

    If these procedures look too complex - and there is no shame in admitting
    this isn't your cup of tea - take the machine to a local, reputable and
    independent (i.e., not BigBoxStoreUSA or Geek Squad) computer repair shop.
    --
    ~Robear Dyer (PA Bear)
    MS MVP-IE, Mail, Security, Windows Client - since 2002


    Ed from AZ wrote:
    > Using a Dell D600 Latitude laptop. I've been having multiple issues
    > since updating to SP3. A friend suggested maybe loading SP3 on top of
    > what I had may have caused problems. He suggested I back up, wipe,
    > reload XP, reload SP3, and THEN put my programs back on. The thought
    > is that reinstalling the programs with SP3 installed would be better
    > that installing them with SP2 and then loading SP3 on top.
    >
    > Okay - I can manage that. I can back up all my files and uninstall
    > all my programs. Yah - I know lots of people didn't have any
    > problems. But I just want to take of mine.
    >
    > Would it be good to try to wipe the hard drive? Or just reinstall
    > from my XP SP2 disc? I know if I wipe, I'm going to lose all my
    > drivers. But will a fresh install clear out the registry and other
    > places where remnants of old programs hide?
    >
    > Any helpful hints and thoughts are most welcome and greatly
    > appreciated.
    >
    > Ed
     
  4. Mark Adams

    Mark Adams Flightless Bird

    "Ed from AZ" wrote:

    > Using a Dell D600 Latitude laptop. I've been having multiple issues
    > since updating to SP3. A friend suggested maybe loading SP3 on top of
    > what I had may have caused problems. He suggested I back up, wipe,
    > reload XP, reload SP3, and THEN put my programs back on. The thought
    > is that reinstalling the programs with SP3 installed would be better
    > that installing them with SP2 and then loading SP3 on top.
    >
    > Okay - I can manage that. I can back up all my files and uninstall
    > all my programs. Yah - I know lots of people didn't have any
    > problems. But I just want to take of mine.
    >
    > Would it be good to try to wipe the hard drive? Or just reinstall
    > from my XP SP2 disc? I know if I wipe, I'm going to lose all my
    > drivers. But will a fresh install clear out the registry and other
    > places where remnants of old programs hide?
    >
    > Any helpful hints and thoughts are most welcome and greatly
    > appreciated.
    >
    > Ed
    > .
    >


    If you boot from the XP disk, delete the partition, recreate the partition
    and then format the new partition, *everything* on the drive will be wiped
    and you will be starting from scratch. Download drivers from the website of
    the maker of the laptop and save to flash drive or burn to CD before you
    start. Install SP3 after you install the drivers, then get the rest of the
    updates for the OS before restoring your data or reinstalling the
    applications. Note that you don't have to uninstall anything, just save your
    data, favorites list, email, and address book before you start. See:

    http://michaelstevenstech.com/cleanxpinstall.html

    Also, most laptops ship with a hidden recovery partition on the hard drive
    that you can use to restore the machine to the way it was when it was shipped
    from the factory. You usually access this by pressing one of the "F" keys
    right at startup. Consult the owner's manual for instructions. This is a
    destructive reinstall also, everything on the drive will be wiped. This type
    of reinstall won't require activation and all the drivers are preinstalled.
    You will need to get the latest updates and SP3 after the recovery.
     
  5. Ed from AZ

    Ed from AZ Flightless Bird

    Re: Think I need to do a reload. Any helpful hints?

    Thank you for all the help!!
    I really appreicate the time y'all spend here for free helping people.
    I wish I knew enough to join in helping, too, but this part just isn't
    my forte.

    About reformatting the hard drive -
    Is that done from a command prompt from the Run box?
    Once it's wiped, all I have is the BIOS, yes?
    How does it read the CD for the new install?

    Ed
     
  6. Daave

    Daave Flightless Bird

    Re: Think I need to do a reload. Any helpful hints?

    Ed from AZ wrote:
    > Thank you for all the help!!
    > I really appreicate the time y'all spend here for free helping people.
    > I wish I knew enough to join in helping, too, but this part just isn't
    > my forte.
    >
    > About reformatting the hard drive -
    > Is that done from a command prompt from the Run box?
    > Once it's wiped, all I have is the BIOS, yes?
    > How does it read the CD for the new install?


    Just read the links furnished by Bear and Mark.

    You first copy all your critical data, including e-mails, your e-mail
    address book, and other e-mail settings (assuming you do not use a Web
    browser for your e-mail) and your Web browser favorites). An extrernal
    hard drive is an excellent destination for your copied data.

    (Post back if you use Outlook Express for e-mail to get very specific
    instructions to back everything up completely.)

    Then when you're ready, pop in the Dell XP installation CD (assuming
    that's what Dell provided! otherwise, post back). Reboot, making sure to
    immediately press F12 to get the boot menu. When you are presented with
    the boot options, choose to boot off the CD.

    Follow the instructions from the michaelstevenstech.com link. *That* is
    how you reformat the drive. :)

    I would recommend leaving the diagnostics partition intact (which can be
    uesful) and only format the other partition(s).

    The BIOS has nothing to do with your hard drive. In fact, you don't even
    need any hard drive in your PC to access the PC's BIOS. It's a small set
    of instructions located on a chip on the motherboard. You can access a
    PC's BIOS anytime you want immediately after you boot up. The method
    (depending on the PC) is outlined here:

    http://michaelstevenstech.com/bios_manufacturer.htm

    The usual method for most Dells is the F2 key.

    When you boot off the CD, you are running the installation program that
    is on the PC.

    An SP3 Update CD (or simply the .exe file) is handy immediately after
    your Clean Install. In fact, I would do that while the PC is not
    connected to the Internet. Post back if you need guidance. Also, SP3
    should be applied before you upgrade IE6. And then you will have a whole
    mess (over 80, I believe) of post-SP3 XP security updates you will need
    to install.

    A Clean Install can take lots of time.

    An alternative (for now, at least) is to identify (and fix) the specific
    problem you are having.

    (But you should still make sure all your data is safely copied first!!!)

    In your other post, you said you installed SP3 and then your problems
    started. So, are you saying you had no problems prior to the upgrade? If
    so, it sounds like you installed SP3 while you were still running an
    antivirus (or other security) program. And if that's the case, you can
    probably uninstall SP3, using Add or Remove Programs in Control Panel.
    And then when you are ready, you can reinstall it, using the tried and
    true method recommended in our group (either search the archived posts
    or start a new thread asking for guidance).

    Note that you might run into problems if you installed SP3 after IE6 was
    upgraded. There might be a workaround for that. Again, post back before
    you do anything!
     
  7. HeyBub

    HeyBub Flightless Bird

    Ed from AZ wrote:
    > Using a Dell D600 Latitude laptop. I've been having multiple issues
    > since updating to SP3. A friend suggested maybe loading SP3 on top of
    > what I had may have caused problems. He suggested I back up, wipe,
    > reload XP, reload SP3, and THEN put my programs back on. The thought
    > is that reinstalling the programs with SP3 installed would be better
    > that installing them with SP2 and then loading SP3 on top.
    >
    > Okay - I can manage that. I can back up all my files and uninstall
    > all my programs. Yah - I know lots of people didn't have any
    > problems. But I just want to take of mine.
    >
    > Would it be good to try to wipe the hard drive? Or just reinstall
    > from my XP SP2 disc? I know if I wipe, I'm going to lose all my
    > drivers. But will a fresh install clear out the registry and other
    > places where remnants of old programs hide?
    >
    > Any helpful hints and thoughts are most welcome and greatly
    > appreciated.
    >


    First, pay no attention to those who advocate repartitioning your drive. You
    will lose your Dell recovery partion if you do.

    Second, When loading a new OS, it is not necessary to re-format. The
    installation takes care of that task.

    Third, the registry does not need to be "cleared out." The registry either
    works or it doesn't. If it works, no amount of fiddling with it - including
    replacement - will make things work better.

    Fourth, you friend who said SP3 may be the culprit is guessing, and it's a
    mighty poor guess.

    Fifth, and not an insignificant question, are you certain your installation
    media is good?

    You should, at least, try to deal with what's ailing your machine before you
    give up and start over.

    On the other hand, I knew a person who bought a new car because the
    windshield wipers on his current ride started streaking...

    By the way, is your name Ralph Colby?
     
  8. Ed from AZ

    Ed from AZ Flightless Bird

    Re: Think I need to do a reload. Any helpful hints?

    Thanks to all of the help here, I have successfully restored my
    confuser!!
    Bit of a pain getting it to look and feel like it did before, but it's
    getting there.

    The reinstall left me with IE 7 and Windows Media Player 9.
    Given that this is an older machine and I don't want to upgrade to
    programs much bigger than my computer,
    do y'all have any recommendations on these two programs?

    Windows updates wanted to push IE8 and WMP11 on me.
    What should I consider in deciding which programs are right for my
    uses?
    IE, of course, I use for Internet access, so I can see security
    concerns.
    WMP, though, I never intend on accessing on-line content.
    As long as I can play video and DVD clips that are on mt machine, I'm
    fine.

    Any pointers are welcome and appreciated.

    And many great and HUGE thanks again for all your help!
    Ed
     

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