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The same update installing when I close down the computer

Discussion in 'Windows XP' started by wayne937, Jan 5, 2010.

  1. wayne937

    wayne937 Flightless Bird

    Windows XP, SP2. Every time when I close my laptop computer I am always
    getting, I am sure, the same update being installed as it always takes about
    the same time period to close. How could I tell what update is casusing this
    and how can I end this annoyance?
    --
    Wayne
     
  2. Shenan Stanley

    Shenan Stanley Flightless Bird

    wayne937 wrote:
    > Windows XP, SP2. Every time when I close my laptop computer I am
    > always getting, I am sure, the same update being installed as it
    > always takes about the same time period to close. How could I tell
    > what update is casusing this and how can I end this annoyance?


    Why SP2?

    Cleanup, fix your update system and get updated and the problem will
    disappear. ;-)

    You can obtain and supply the edition and version information:

    Start button --> RUN
    (no "RUN"? Press the "Windows Key" + R on your keyboard)
    --> type in:
    winver
    --> Click OK.

    The picture at the top of the window that opens will give you the general
    (Operating System name and edition) while the line starting with the word
    "version" will give you the rest of the story. Post _both_ in response
    to this message verbatim. No paraphrasing - instead - ensure
    character-for-character copying.

    What version of Internet Explorer are you currently using? Easy to find
    out. Open Internet Explorer and while that is in-focus, press and hold
    the "ALT" key on your keyboard. With the "ALT" key still pressed, press
    (just once, no holding) the "H" key. Now, with the "ALT" key still
    pressed, press (just once, no holding) the "A" key. That will bring up
    the "About Internet Explorer" window. It will give you the exact version
    you are using - repeat what you see there in response to this message.

    How to determine whether a computer is running a 32-bit version or
    64-bit version of the Windows operating system
    http://support.microsoft.com/kb/827218

    All that can be important in solving your specific issues.

    My first suggestion - just to make things shorter for you and I am assuming
    you have Windows XP 32-bit (not 64-bit)... (The SP2 could be explained by
    you having 64-bit - as that is the latest for it.)

    How do I reset Windows Update components?
    http://support.microsoft.com/kb/971058

    .... and click on the "Microsoft Fix it" icon. When asked, select "RUN",
    both times. Check the "I agree" box and click on "Next". Check the box
    for "Run aggressive options (not recommended)" and click "Next". Let
    it finish up and follow the prompts until it is done. Close/exit and
    reboot when it is.

    Logon as administrative user.

    Visit http://windowsupdate.microsoft.com/ in Internet Explorer and
    select to do a CUSTOM scan...

    Every time you are about to click on something while at these web pages -
    first press and hold down the CTRL key while you click on it. You can
    release the CTRL key after clicking each time.

    Once the scan is done, select just _ONE_ of the high priority updates
    (deselect any others) and install it.

    Reboot again.

    If it did work - try the web page again - selecting no more than 3-5 at a
    time. Rebooting as needed.

    The Optional Software updates are generally safe - although I recommend
    against the "Windows Search" one and any of the "Office Live" ones or
    "Windows Live" ones for now. I would completely avoid the
    Optional Hardware updates. Also - I do not see any urgent need to
    install Internet Explorer 8 at this time.

    --
    Shenan Stanley
    MS-MVP
    --
    How To Ask Questions The Smart Way
    http://www.catb.org/~esr/faqs/smart-questions.html
     
  3. PA Bear [MS MVP]

    PA Bear [MS MVP] Flightless Bird

    Why hasn't SP3 been installed by now?

    What "same update [is] being installed"?

    What anti-virus application or security suite is installed and is your
    subscription current? What anti-spyware applications (other than Defender)?
    What third-party firewall (if any)?

    Has a(another) Norton or McAfee application ever been installed on this
    machine (e.g., a free-trial version that came preinstalled when you bought
    it)?

    wayne937 wrote:
    > Windows XP, SP2. Every time when I close my laptop computer I am always
    > getting, I am sure, the same update being installed as it always takes
    > about
    > the same time period to close. How could I tell what update is casusing
    > this
    > and how can I end this annoyance?

    <paste>
    > I am using windows XP with IE 6.0. When shutting down Iexplorer.exe is
    > hanging up and not letting the computer shut down. The irony part of this
    > is, I do shut everything down on my desktop. There are nothing on the
    > taskbar to indicate anything is open. I even did a control, alt & delete
    > to
    > make sure everything is shut down and it still does the same thing. I have
    > not added any new hardward, or software. I do have windows set for
    > automatic updates. Could it be a bad update? Any help would be
    > appreciated.
     

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